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INTERVIEW: Roberta Blevins, Former LuLaRoe Vendor & Anti-MLM Scam Advocate

Scams, Money, & Murder

Published: Thu Jun 05 2025

Summary

Certainly! Here's a comprehensive and detailed summary of the podcast episode titled "INTERVIEW: Roberta Blevins, Former LuLaRoe Vendor & Anti-MLM Scam Advocate" from "Scams, Money & Murder" by Crime House.


Podcast Information

  • Title: Scams, Money & Murder
  • Host: Nicole Lapin
  • Description: Every Thursday, dive into the dark side of finance. From cutthroat con artists to billion-dollar scams, and even murder, Nicole Lapin explores the world’s wildest financial crimes with experts and survivors.
  • Episode: INTERVIEW: Roberta Blevins, Former LuLaRoe Vendor & Anti-MLM Scam Advocate
  • Release Date: June 5, 2025

Summary

1. Introduction to Roberta Blevins and LuLaRoe

Nicole Lapin kicks off the episode by highlighting LuLaRoe's widespread recognition due to its colorful leggings and promises of financial freedom through a home-based business model. However, behind this vibrant facade lies a tale of financial devastation for thousands of consultants. Roberta Blevins, a former top LuLaRoe consultant, joins Nicole to shed light on the personal and financial toll of MLMs (Multi-Level Marketing) and to advocate against their deceptive practices.

2. Roberta’s Journey into MLMs

Early Exposure and Initial Involvement: Roberta shares that her introduction to MLMs wasn't sudden. Growing up, her mother and aunt were involved in companies like Mary Kay and Tupperware, making MLMs a familiar concept. "It just seemed like, oh, it's just like ladies having stamp parties or jewelry parties in the kitchen with wine or whatever" (04:34). This normalized perception made MLMs appear innocuous rather than exploitative.

First MLM Experience: Her first foray into MLMs was with "It Works," driven by the allure of discounts and her involvement in blogging. However, after three months, Roberta realized she wasn't cut out for selling products like magic shakes and green shoes, leading her to quit. It wasn't until a year later that she decided to join LuLaRoe, motivated by the flexibility it promised as a new mother.

Reasons for Joining LuLaRoe: Roberta emphasizes the sense of community and the ability to work from home as key factors. "I was really isolated, at home with a small child... I could sell leggings in those little pockets of my day, which is kind of what they were selling. And it just seemed like it was a good fit" (06:50). The promise of financial freedom, community support, and a manageable work schedule were compelling at the time.

3. The Allure and Deceptive Promises of MLMs

False Sense of Community: Early on, LuLaRoe provided Roberta with the support and friendship she was lacking. "What MLMs sell is this sort of like false sisterhood and community that only exists when you are all in" (07:28). This manufactured sense of belonging kept many consultants deeply invested, both emotionally and financially.

Empowering Messaging: The empowering rhetoric used by MLMs created an illusion of potential and success. "If I can get friendship and community and support and empowerment and trips and vacations and discounted clothes, I'm all in" (07:28). This messaging masked the underlying financial traps designed to maximize profits for those at the top while leaving the majority at a loss.

4. Unveiling the Red Flags

Initial Red Flags: Despite the positive facade, Roberta started noticing warning signs. "In hindsight, almost immediately back then it took maybe six months until I was like, that's weird. And then a year until I was really consistently seeing the red flags" (09:02). These included:

  • Gaslighting and Love Bombing: Persistent manipulation tactics to keep consultants invested and deter questioning.
  • Anecdotal Success Stories: Highlighting a few exceptional success stories to mask the majority's failure.
  • Pressure to Purchase Inventory: Encouraging continuous purchases under the guise of growing the business.

Suppressing Concerns: When Roberta raised concerns with her upline, they were dismissed with canned responses. "I would have to buy another pair of leggings from my upline" (12:26). This hierarchical suppression prevented consultants from addressing systemic issues effectively.

5. The Collapse of LuLaRoe’s Buyback Policy

Introduction of the Buyback Policy: LuLaRoe introduced a 100% buyback policy intended to reassure hesitant consultants by offering a risk-free investment. "Most MLMs have about a 90% buyback, just generally. So this, a hundred percent was like, oh, wow, like it really is risk-free" (12:09).

Mass Exodus: Instead of stabilizing the workforce, the buyback policy triggered a mass exodus as consultants sought to recoup their investments. "They had given back like $50 million in refunds and they just could not sustain that level of refunds and they canceled it overnight" (16:45).

Personal Impact: Roberta witnessed friends and colleagues falling into financial ruin, with some even facing threats to their mortgages and marriages. "They just got screwed. Everyone that joined because of this... they're screwed" (17:25).

Final Decision to Exit: Faced with the unsustainable buyback collapse and seeing the real-life implications on her team, Roberta decided to quit LuLaRoe. "This is not a business. They're not treating it as a business. They're hurting people" (18:00).

6. Financial and Emotional Toll

Investment and Returns: Roberta invested around $12,000 into LuLaRoe, purchasing various packages and necessary tools like a desk and iPad. Initially, she made $8,000 in the first month, which seemed promising. However, over 18 months, despite earning approximately $75,000, after costs, this was less than her income from her regular job.

Opportunity Cost: The financial losses extended beyond direct investments to include opportunity costs. "It's the loss of time and energy and effort and social capital" (28:06).

Loss of Relationships and Reputation: Leaving LuLaRoe often resulted in strained or broken relationships, as the MLM community ostracized those who exited. "These are people that were in my wedding, and once I left, none of those people talk to me anymore" (52:15).

7. Rebuilding Life After MLM

Reclaiming Professional Identity: Roberta returned to her career as a hairstylist, reclaiming her previous clients and building new relationships. "Most of my clients came back to me. They were happy to be back. And I got new clients. That wasn't an issue" (29:30).

Joining Support Groups: Engaging with MLM survivor groups helped Roberta understand she wasn't alone in her experiences. "I spent the first week, and they're just reading posts and crying, going, I'm not crazy" (30:10).

Educational Pursuits: Roberta delved into studying cult rhetoric and MLM structures to better comprehend the manipulative tactics used. She connected with academics and researchers to bolster her understanding and advocacy efforts.

8. Advocacy and the Anti-MLM Movement

Creating Awareness: Roberta transformed her traumatic experiences into advocacy, speaking out through podcasts, interviews, and documentaries. Her efforts aim to educate others about the inherent risks and deceptive nature of MLMs.

Joining the Anti-MLM Movement: She emphasizes that MLMs are essentially legalized pyramid schemes, primarily designed to siphon money from the majority to a select few. "They are all legalized pyramid schemes. Every single one of them" (36:29).

Public Perception and Rebranding of MLMs: With the rise of social media and influencer culture, MLMs have become more visible but also face increased scrutiny. Roberta notes the rebranding efforts by MLMs to adopt titles like "direct selling" or "network marketing." However, she argues that these are mere semantic changes that do not alter the exploitative business model. "They're literally changing their business structure, they're changing their rules, they're changing all of this" (48:44).

Impact of Social Media: Social media has both amplified MLM opportunities and the backlash against them. While it allows MLMs to reach a broader audience, it also empowers survivors to share their stories widely, increasing awareness and resistance against MLM practices.

9. The Evolution and Persistence of MLMs

Pancake Marketing: Roberta describes the latest MLM strategies as "pancake marketing," where MLMs expand horizontally rather than building deep pyramidal structures. This approach focuses on a wide base of recruits without substantial multi-level recruitment, yet still hinges on recruiting more members to sustain profits.

Continuous Emergence of New MLMs: Despite ongoing scandals and legal battles, new MLMs continue to emerge, adapting their strategies to evade regulations and maintain profitability. Roberta likens this resilience to a hydra, with each head cut off merely giving rise to new ones.

10. Final Thoughts and Advice

Warning to Prospective MLM Participants: Roberta urges anyone considering joining an MLM to perform thorough due diligence. "Listen to the stories of the people that have lived it... if you really, truly believe that you can beat all the odds and be that 0.3%, then at least you go into it with eyes wide open" (54:52).

Hope for the Future: She aspires to see MLMs disappear entirely through increased regulation and public awareness. "I would love to see the industry disappear completely... people truly, truly understand what these are and see the grift for what it is" (57:11).

Championing Survivor Support: Roberta highlights the importance of supporting MLM survivors, sharing their stories, and fostering a community that acknowledges their struggles and aids in their recovery.


Notable Quotes with Timestamps

  1. Roberta Blevins:

    • "99.7% of people who join MLMs will lose." 00:00
    • "What MLMs sell is this sort of like false sisterhood and community that only exists when you are all in." 07:28
    • "There's a lot of gaslighting, it was a lot of love bombing, a lot of blowing smoke up my ass." 09:28
    • "I had over $65,000 in bonuses and probably another 5 to $10,000 in sales after like all of my costs. So $75,000 in 18 months net net. That was like less than I was making my regular job." 27:26
    • "They are all legalized pyramid schemes. Every single one of them." 36:29
    • "99.7% of people who join MLMs will lose. And to put that in perspective, gambling in a casino has a 95% loss rate." 53:45
    • "They're literally changing their business structure, they're changing their rules, they're changing all of this." 48:44
    • "The cult needs the MLM and the MLM needs the cult." 57:17
  2. Nicole Lapin:

    • "So, you could say LuLaRoe gave you a combination of financial freedom, community. It was the right time, it was the right place." 07:08

Timestamp References:

  • [#timestamp00:00]: [00:00] Roberta Bleffins introduces her initial realization about MLMs.
  • [#timestamp07:28]: [07:28] Discussion on the false sense of community in MLMs.
  • [#timestamp09:28]: [09:28] Roberta elaborates on the manipulative tactics used by MLMs.
  • [#timestamp27:26]: [27:26] Financial earnings and comparison to her regular job.
  • [#timestamp36:29]: [36:29] Roberta’s assertion that all MLMs are legalized pyramid schemes.
  • [#timestamp53:45]: [53:45] Comparison of MLM loss rates to casino gambling.
  • [#timestamp48:44]: [48:44] Description of MLMs changing their business structures.
  • [#timestamp57:17]: [57:17] Roberta’s metaphor on the symbiotic relationship between MLMs and cult-like structures.

Key Takeaways

  1. High Risk of Financial Loss: The vast majority (99.7%) of MLM participants lose money, similar to gambling odds.
  2. Deceptive Practices: MLMs employ manipulative tactics like gaslighting and love bombing to retain consultants.
  3. False Promises of Community and Success: The illusion of a supportive community masks the exploitative financial model.
  4. Legal Loopholes: MLMs are often categorized as direct selling or network marketing to bypass regulations that prohibit pyramid schemes.
  5. Persistent Evolution: Despite legal challenges, MLMs continuously evolve their strategies to sustain their business models.
  6. Advocacy and Awareness: Survivors like Roberta play a crucial role in raising awareness and supporting those affected by MLM scams.

Conclusion

Roberta Blevins' candid account offers a sobering insight into the realities of MLMs, particularly through her experience with LuLaRoe. Her transition from a hopeful consultant to a dedicated anti-MLM advocate underscores the emotional and financial upheaval induced by such schemes. This episode serves as a crucial warning to those considering MLMs, emphasizing the importance of informed decision-making and the need for greater regulatory oversight to protect vulnerable individuals from financial exploitation.


Note: For a deeper understanding and to hear Roberta’s full story, tuning into the full episode of "Scams, Money & Murder" is highly recommended.

No transcript available.