In this episode of the Scoop for Success Podcast, Kohl sits down with David Treadwell, owner of Scoop It Dude Pet Waste Removal in Tulsa, Oklahoma. Starting his business in the middle of the COVID-19 pandemic, David shares how a simple joke among friends turned into a thriving small business. They discuss the early challenges of finding clients, dealing with burnout, client retention strategies, and the power of answering your phone in home services. David also shares valuable insights on advertising mistakes new scoopers make, the importance of having systems like CRMs, and his vision for growing Scoop It Dude into a multi-location operation with branded vehicles. Whether you're new to pet waste removal or an aspiring entrepreneur, David’s journey is packed with real talk, relatable struggles, and powerful lessons on perseverance, service excellence, and growth mindset.

Key Topics:

How David went from pharmacy tech to full-time business owner
Early client acquisition strategies that worked
Burnout: recognizing it and overcoming it
Transitioning from postpay to prepay to improve cashflow
Upselling deodorizing services
Importance of answering calls to close deals
Common mistakes new scoopers make with branding and ads
The future vision for Scoop It Dude and exploring new business ideas

Connect with David:

Scoop It Dude

02:36 Starting the Scooping Business 05:29 Challenges and Growth Strategies 11:24 Client Retention and Upselling 15:49 Advice for New Entrepreneurs 16:58 The Importance of Managing Ads and Messages 17:37 Balancing Business and Field Work 18:41 Starting Over: What Would You Do Differently? 20:41 Crazy Client Requests and Incidents 24:54 Future Goals and Expansion Plans 28:46 Final Tips for New Scoopers