Scrum Master Toolbox Podcast: Episode Summary
Episode Title: Leading Agile Transformations with the Flow Framework
Host: Vasco Duarte, Agile Coach, Certified Scrum Master, Certified Product Owner
Guest: Kartiga Seturaj
Release Date: December 18, 2024
Introduction
In this episode of the Scrum Master Toolbox Podcast, host Vasco Duarte engages in an insightful conversation with Kartiga Seturaj, an experienced Agile professional, about leading Agile transformations using the Flow Framework. The discussion delves into real-world experiences, practical tools, and valuable lessons learned during the transition from Scrum to a flow-based methodology.
Guest Introduction
Kartiga Seturaj brings a wealth of experience in Agile transformations, particularly in implementing the Flow Framework within organizations. Her expertise lies in guiding teams through significant methodological shifts, ensuring that changes are both effective and sustainable.
Main Discussion
1. Transforming from Scrum to Flow-Based Methodology
Kartiga recounts a major transformation project where her previous company transitioned from pure Scrum to a flow-based methodology, integrating elements from Spotify’s model, such as squads, tribes, chapters, and guilds. This shift involved moving away from rhythm-based ceremonies like regular sprint planning and refinements to a more flexible, just-in-time approach.
Kartiga Seturaj [03:37]: "We moved away from cadence-based ceremonies into a more just-in-time concept. We refine stories only when there is a need."
2. Leadership and Psychological Safety
A crucial factor in the success of this transformation was the leadership provided by the Engineering VP. His role in communicating the change and fostering psychological safety was instrumental in gaining team buy-in and reducing anxiety around the transition.
Kartiga Seturaj [03:37]: "The VP did a great job of providing psychological safety. Teams felt more comfortable, and it was coming from the VP."
Kartiga emphasized the importance of having an executive sponsor who advocates for the change, ensuring that teams feel secure and supported throughout the process.
3. Tools and Techniques Utilized
To navigate the transformation, several tools and techniques were employed:
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Lean Transformation Canvas: Assisted in defining success measures, understanding the "why" behind the change, and outlining the implementation strategy.
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Feedback Loops: Implemented through periodic anonymous surveys to gather team feedback on the changes.
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Hands-On Training: Included workshops, lunch-and-learns, and Agile games to help teams grasp new concepts effectively.
Kartiga Seturaj [03:37]: "We used tools like Lean Transformation Canvas and implemented feedback loops... training was heavily focused on hands-on methods."
4. Measuring Success and Continuous Improvement
Kartiga highlighted the significance of defining clear success metrics to evaluate the effectiveness of the transformation. While they successfully measured the future state, such as time saved and reduction in non-value-adding activities, Kartiga noted the need for better measurement of the current state before changes were implemented.
Kartiga Seturaj [06:30]: "We could have done a better job measuring the current state... that's something to keep in mind for any changes you roll out."
5. Adapting Agile to the Local Context
A key takeaway from Kartiga's experience is the adaptability of Agile principles. She emphasized that Agile is not a one-size-fits-all solution but rather a collection of adaptable practices that can be customized to fit the specific needs of an organization.
Kartiga Seturaj [07:48]: "Agile can be truly agile. There is no one size fits all... it's always good to implement and try to get the best out of it."
Key Takeaways
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Leadership Matters: Effective leadership, especially from executive sponsors, is critical in guiding and supporting teams through Agile transformations.
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Flexibility Over Rigidity: Transitioning from fixed sprint cycles to a flow-based approach can increase flexibility and responsiveness to changing priorities.
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Comprehensive Training: Hands-on training methods are essential for ensuring that teams understand and effectively adopt new Agile practices.
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Continuous Feedback: Implementing regular feedback loops allows organizations to make informed adjustments and continuously improve their Agile processes.
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Customization is Key: Agile frameworks should be tailored to fit the unique context and needs of each organization, leveraging the best practices from various methodologies.
Notable Quotes
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Kartiga Seturaj [02:49]: "We did a transformation to adopt the Flow Framework, transitioning from pure Scrum to a flow-based methodology."
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Kartiga Seturaj [07:48]: "There is no one size fits all in Agile. It's about using the best from all available practices to suit your context."
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Vasco Duarte [08:52]: "Agile isn't one size fits all. It's a collection of principles and values that can be instantiated by multiple methods."
Conclusion
This episode offers a deep dive into the practical aspects of leading Agile transformations, highlighting the importance of leadership, flexibility, continuous feedback, and customization. Kartiga Seturaj’s experiences and insights provide valuable lessons for Scrum Masters and Agile Coaches aiming to implement effective and sustainable Agile practices within their organizations.
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