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This episode we welcome Sousan Ortega, the Senior Vice President of Field Operations at Target. She shares her extensive experience discussing her career journey, the complexities of supply chain operations, and the importance of resilience in the face of challenges. She highlights the evolving expectations in retail, the role of AI and automation in enhancing efficiency, and the significance of effective communication and team alignment within a large organization. Sousan discusses the importance of fostering a culture of engagement and accountability within a diverse workforce. Additionally, she shares her journey as a new mother navigating a male-dominated environment, highlighting the challenges and the importance of self-advocacy.