
Luke Carl is joined by Holly from Killington Mountain Homes to discuss how she leveraged her background in the tech industry to build a high-performing short-term rental management company in Vermont. Holly shares how investing heavily in systems, staff training, in-house laundry operations, and owner communication has helped her properties consistently outperform the market, while explaining why genuine care, operational consistency, and a strong guest experience are the foundation for long-term success. The conversation also explores scaling a property management business, overcoming the challenges of a seasonal market, and building a brand that owners and guests can trust. How to connect with Holly: https://www.killingtonmountain.com/ @KillingtonMountainHomes on YouTube, Instagram, Facebook and TikTok How to connect with Luke: The Short Term Shop - https://theshorttermshop.com/ Short Term Shop Plus - stsplus.com Follow us on Instagram Follow us on TikTok Join the Short Term ...