Uber starts booking hotels through Expedia, AI’s role in travel booking is still evolving, and travelers are prioritizing speed over service style.

On today’s Skift Daily Briefing, Sarah Dandashy breaks down why Uber’s hotel feature is really about subscriptions, what the AI debate reveals about the future of booking, and why travelers care more about fast answers than whether they come from humans or machines.

This episode is presented by Lodgify!

Articles Referenced: Honorable Mention: @AskAConcierge on IG
Uber’s Hotel Deal Tells You More About Expedia’s Future Than Uber’s
High-Touch Service Debate at Skift Asia Forum
AI and OTA Trust Debate at Skift Asia Forum

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Uber Enters Hotel Booking as AI Debate Shapes Travel’s Future