Universal Is Coming: What Does It Mean for the Future of UK Attractions? - Duncan Phillips

In this episode, Andy Povey is joined by Duncan Phillips, Founder and Managing Director of DP Leisure and DP Associates, the team behind 360 Play. They explore the potential impact of one of the biggest developments in the UK attractions sector: Universal's proposed destination resort in the UK, and what it could mean for the wider visitor economy. What opportunities could a major destination resort create? How can existing attractions position themselves as part of a broader visitor journey? And what can operators learn from other markets where world-class attractions have reshaped the landscape? Duncan shares his insights on destination thinking, guest expectations, competition, collaboration, and the priorities attraction operators should be focusing on over the next five years.