Transcript
A (0:10)
Hello and welcome to the Felix Hates Polls edition of Slate Money, your guide to the business and finance news of the week. I am Emily Peck of Funrise. I am here with Stacey Marie Ismael of Bloomberg. Hello, and of course I am here with your host, your actual host, Felix Salmon, the hater of polls.
B (0:36)
Felix, we are all hosts here. Emily.
A (0:41)
Are you going to say your trademark greetings?
B (0:43)
Hello. Hello everyone. We had to try and work out whether Emily could do that because I'm not going to call this the Felix Hates Polls editions. That would be like weirdly self referential. But we are going to talk about me hating polls.
C (0:56)
We are. And Emily did a great job.
A (0:58)
We're going to talk about Felix hating polls. We are going to talk about customers behaving very, very badly and try and figure out exactly why that is. We are going to talk about the drama at the imf, which I initially thought was boring, but you'll come to see is actually fascinating and highly political. We are going to talk about the survey thing, as I mentioned. And in plus today we're getting into crypto again because now we have our resident expert, Stacy, who can tell us everything we need to know about Coinbase and regulation, all coming up on Slate Money.
B (1:38)
So this week we had the Jolts survey, which stands for something something labor turnover. Basically it's this big national official federal government survey which measures how many people are quitting their jobs. And in August it was an absolute record. It was 2.9% of every single employed person in America quit their job in August. That's an all time high. I did some mathematics. If you keep that level going for 12 months, it would be like 30% of all employed Americans would quit their jobs over the course of a year, some of them more than once. And it Stacy's like, yeah, all of us have quit our jobs. I have never quit my job. Actually, no, I have quit my job. I don't quit my job very often, but it seems to be a very hot thing to do right now. And Emily, one of the reasons that people are quitting their jobs, especially in the service sector, is they can't. They're just like, they've had it up to here with rude customers.
A (2:40)
Customers are out of control right now. Felix and Stacey, you've read the reports, people, you've seen it in action. But I mean people are attack, physically assaulting restaurant workers or retail workers who are just trying, trying to enforce mask rules. They're getting very impatient, just yelling at service workers, just making their lives miserable. I have My sister in law works in a customer facing business and she's just like every day just destroyed by just the rudeness and the just horrendous customer behavior. And it's actually I think pushing some restaurant workers even farther to the brink and to quit their jobs.
