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A
Hello and welcome to the wood pulp based media episode of Slate Money, your guide to the business and finance news of the week. I'm Felix Salmon of Axios. I'm here with Emily Peck. Hi. And oh, my God, I am so excited about this episode because we have Michael Beirut on the show. Michael, welcome. Hello. The legendary designer from Pentagram. You've designed everything we've ever seen. True story. Later on in this show, I happened to mention Onpesant. Oh, yeah, that thing with the MasterCard logo. And you're like, oh, yeah, I did that sort of.
B
Yeah, exactly. Thank you, though.
A
And also you have to plug your podcast because your podcast is so good. What is your podcast?
B
I'll plug two things. I'll plug my podcast, which is called Design Observer. I've been doing it for years with my colleague Jessica Helfand. I've been stepping back a little bit lately just to let some other people kind of be her guests. But it's been a very long running way of exhaustively overthinking the world of design as it relates to the real world now for about, you know, a good 10 years in one form or another. And then I've got the second revise and expanded edition of my book, how to Use Graphic Design to Do a Bunch of Different Things is going to be out from Thames and Hudson in June and then in the fall from HarperCollins. And so I'm really excited about that as well.
A
The Brits get it first.
B
The Brits get it first. And then Harper Design, an imprint of HarperCollins, will be coming out with it shortly thereafter. So.
A
And is it the same cover or is it different?
B
No, thrillingly so. The original cover was big black, Helvetica ish type on a white background with a little touch of red. And I put a. I sort of thought it could go white background with a little touch of red, and I sort of thought it could go three different ways. We could kind of carry on with that for the second edition. We could turn it upside down and do it white on black with a touch of red. Or we could do it white on red with a touch of black. So these are the kinds of decisions that inform my world. I put all three of those choices on Instagram and everyone voted for white on black, including the publishers and including my family. And then only afterwards, after it was literally printed in my hands, that I realized how much it looked like the New York subway signage. You know, Massimo Vignelli, that my mentor, Massimo Vignelli, with whom I worked for 10 years designed and that I haven't actually seen in real life now for over a year and yearn for as other people do. So look for the book that looks like a subway sign, people. And that's the one to trust.
A
Michael, is he here to talk us through a whole bunch of stuff that is in the news this week, all of which, weirdly has the theme of trust. We're going to talk about the vaccine passports and how we have trust in those. We're going to talk about Bernie Madoff and lack of trust. We're going to talk about Coinbase and whether we trust them with our money. We're going to talk about wood pulp based media and magazines and print and why we seem to trust that more than digital. We have a whole Slate plus segment on logos. It's a really fun episode.
C
I would just add that people should sign up for Slate plus based on the Slate plus segment with Michael Beirut, because it was really good. I think it's one of my top favorite ones we've ever had. I feel like I learned so much and I'm armed for, like, if I ever get to go to a cocktail party again, I have so many things to say.
B
And if you, if you. And if you desire solitude at these parties, I can almost guarantee I've given you everything you need to achieve that goal.
C
Thank you.
A
So let's start with Coinbase, which went public this week at a gazillion dollar valuation, made lots of billionaires and has, as I wrote in my newsletter this week, really brought bitcoin onto the stock market for the first time. And it means that you can buy a company that is basically a proxy for the bitcoin economy. And it struck me this week that Bernie Madoff died, that it was all his fault and that somehow if it wasn't for him, maybe we wouldn't be here with this mistrust of fiat money and Wall street and the idea that we need to create a whole new set of trading companies and platforms and currencies to replace the old one. Because Madoff, in the wake of the financial crisis, just was revealed to be a fraud. Not just to be a fraud himself, but to be a fraud that was enabled by much of the rest of Wall street, including J.P. morgan. And I feel like that really kind of set the groundwork for people to be very receptive to Satoshi Nakamoto and bitcoin and like, can we please have an alternative to all this? Emily, does that ring true to you or am I stretching here?
C
I think it's partially Rings true. But it probably gives Bernie Madoff too much credit for sowing distrust in the financial system. I think that distrust was sown by the financial crisis. And Madoff was, I mean, he was a despicable villain in all this, but he wasn't responsible for why we had a financial crisis. But he easily absorbed a lot of the blame because of the timing, you know.
A
Yeah, the financial crisis wasn't his fault. To be clear. I don't think anyone really thinks that the financial crisis was his fault. But there were two things that happened in the financial crisis. One was people wanted to point fingers and say, whose fault was the financial crisis? Who created these CEOs, who created these mortgage backed securities and can we blame them? And the other thing was more generally like there was a whole system that was happily rolling along doing dumb, crazy, risky, stupid legal things and no one knew until it all blew up. And Madoff was certainly part of that system. His Ponzi went on for decades, like at least Back to like 1992 before it blew up. And it was doing obviously fraudulent and illegal shit. And no one noticed and no one really cared. It seemed everyone was just like, oh great, as long as my Madoff balance is going up, I'm fine. And that level of I can just trust the banks to make sure that he's doing the right thing. And I can trust him to make, you know, he's the former chairman of nasdaq, I can trust him not to be a fraud. And that level of trust that you need in the financial system for it to work, I think that was the thing that disappeared and that set the groundwork for the trustlessness that is the underpinnings of bitcoin.
B
Yeah, but it seems to me that Madoff actually, although he invented certain things that enabled him to do what he did and enabled him to do even the more or less legal things that he did. The basic proposition with him was very old fashioned. It was, give me some money now and I'll give it back to you with interest later. And that's every con man is saying, why don't you lend me your wallet and then later we'll make this big score. And it's sort of like the prospect of the big score has been animating that sort of quote unquote, the willing credulity or trust or whatever you want to call it, since time immemorial. So I think in a way he did, as a byproduct of what he was doing, kind of create a lot of the conditions for what we have now. But it always seemed like the sense of betrayal people felt was just very personal. I always thought I could trust Bernie and everyone seemed to trust Bernie. Then suddenly Bernie let us all down. It was all a lie. And that just seems like your spouse coming to you and saying they're having an affair, or your mom coming to you and saying you were adopted. It's just sort of like that it's all a lie thing. It's sort of so fundamental. I think it sort of is just this foundational thing. And in a way, people's lack of faith in the financial system had to do with the bizarre unknowability of things like the all credit swaps and things that just normal people, they would just surpass their imagination. Whereas everyone sort of can understand what happened with Bernie Madoff. This guy, they trusted this guy with money and he stole it from him, basically.
A
So I think that's absolutely right. Although I would clarify a couple of things. Number one is he never promised a big score. One of the interesting things about Bernie Madoff was that he just went up like 10% a year. And in fact, when the stock market was going up by 20% a year, he was going up by 10% a year. And that was curiously reassuring to people. And at the same time, he did do that sort of smoke and mirrors thing of talking a lot about what was it like options, arbitrage or something. He had some fancy name for what he was doing to explain where this profits was coming from. And everyone's like, oh yes, that sounds terribly complicated and clever. You're a very clever person. I'm sure you know what you're doing and just trusted that there was a bunch of that kind of high tech obfuscation going on. Weirdly, I think that Coinbase is much more like promising a big score. Right. Like, the other weird thing about Coinbase is that although it's the sort of avatar of cryptocurrency and the face of it in the public mind, in many ways, if you want to own bitcoin, very few people own bitcoin directly. Most people own bitcoin indirectly via wallets on something like Coinbase. But that kind of defeats the whole purpose of, you know, I get to own my own cryptocurrency now if I just have an account with Coinbase, and if Coinbase turns out to be a fraud, and you know, they don't actually own any bitcoin, but they're just telling me that I own bitcoin, you know, ala Benny Madoff, again, they will. Like, I need to trust that. Basically kosher.
C
But I think the line between Madoff and Bitcoin has to do with sort of what you guys already touched on, which is Madoff. The returns were steady, 10%. People just want something that. People just want to make money. They want to invest their money, and they want to get a good rate of return. And with Bernie Madoff, it was like, oh, this guy, every year he gets 10%. That's all I want. I want my money in a safe place where it makes more money. I don't want to do something super risky like the stock market, where it could go up or down. I want steady returns. Today. You can put your money in the bank and make money off of it anymore. I think my interest rate is down to 0.7% on my savings account or something. People want to make money on their money. Bitcoin makes lots of money on their money. Crypto. The returns are really good. People feel like if you want to make money on your money, you got to put it somewhere where you can get a steady return. Or at least the. The line keeps going up. So they're gonna take. They're taking this chance now and trusting in bitcoin just like they trust in Madoff. It's just this. It's investing. You think there's less risk. You're afraid. You want something steady. You want your money to make money. Like, I don't know if anything is that different.
A
Do people really think that there's no risk in bitcoin? I mean, is that a thing that people believe? Because it just seems to me like the crazy, riskiest thing you could possibly invest in because it has no underlying cash flows. It has no underlying value. Right? The. We had a whole Slate Money series on this thing called swag. Like, anything that isn't a claim on some cash flow is ultimately just. It's worth what the next person is willing to pay. It's the greater fool theory. And how can people think that anything based on the greater fool theory is actually a steady, reliable, trustworthy place to invest?
C
I read these things about Bitcoin and people say. I just read something where the argument was, look, like back in 2007, Blockbuster stock was really high, and Netflix was looked at as a very risky investment. And people said, well, it was like. But that's like, the people who believe in bitcoin just are like, you can look at the market and all these other companies that everyone said was worth nothing, and now they're worth something. So therefore, it makes Sense. And it's not risky. I think people can talk themselves into valuing cryptocurrency, just. And maybe Michael can talk more about this. You start to believe in the brand.
B
Yeah. And it's. Isn't it like sort of partaking of the trust economy sort of idea? I mean, sort of the. If you think about the difference between Airbnb and Hilton or between Uber and the New York City, you know, Taxi Authority or whatever it is, you know, there was a time that you would think, well, I mean, if I need to stay in a room in some city I've never been to before, there are these places that I'm familiar with because they're well established brands like Hilton and Marriott and places like that. And I know I'll have a clean room, and I know no one will try to mess with me. I sort of can kind of do it on autopilot. And then someone comes along and says, here's a whole new idea. You can go anywhere, stay anywhere, and you're kind of just staying in someone's place. And it's all decentralized, and there is no real controlling thing except this brand that starts to emerge from the ether called Airbnb or Uber or whatever you want to call them. And I think people in some ways must be thinking, well, there was this thing called the Federal Reserve that printed money, and we all trusted that. Except in some way, money is just another one of those asset classes. You assume that, you know, you're holding this currency and someone's going to say, yeah, it's worth what we all agree. We say it is. Right. I mean, I'm no economist, but I think that's how money works. This is like that, except crossed with the kind of quote unquote, the trust economy, crossed with a little bit of what Emily's referring to in, you know, in sort of. There's an element of kind of Ponzi scheme delirium happening with it, too, a little bit. Which, oddly enough, as much as people kept calling Madoff's thing a Ponzi scheme, it was the most moc Ponzi scheme of all. Like you say, Felix, it sort of was. It wasn't like people who got in early on these tulips or on Ponzi's stamp, arbitrage kind of, you know, got these stupendous returns and that, you know, everyone piled in, then finally everyone was left holding the bag. You know, in Madoff's case, he, you know, it could have gone on in theory for a long while. It did go on forever just because he was so patient with the way he ran it. You know, whereas I think, as Emily's saying, in the case of cryptocurrency, and in this case particularly, there is this sense of, you know, what if this is Netflix and you know, I've been to a Blockbuster or everyone I know goes to Blockbuster, seems like a working model that everyone can agree on. Then there's this new thing that no one's ever heard of before. How can it possibly work? And then it ends up being the smart investment, whereas the other one goes bankrupt. And I think people look at this and they think is the same model.
A
So. But that's two different things, right? I feel like there's a big difference between the sort of out of consensus view that you look at Netflix and you're like, what is this strange new thing that seems very risky? And you're right, it is very risky. Like some random Internet based video something. Something back in the era of Blockbuster, you know, one of them worked, which is Netflix, all of the other ones didn't. And you get paid for your risk. Like you take a risk by buying Netflix back then, and then you make a big return because you take a risk and it pays off. There is a lot of upside potential in that kind of thing. Bitcoin was exactly the same 10 years ago. You know, you could buy bitcoin and it was highly risky, and then the risk paid off and you made lots of money. Congratulations. But that's my point, is that those things are risky and the risk pays off. It seems difficult to hold that in your head at the same time as thinking this is a safe way to make money. Like it is either risky or it's safe. It can't be both at the same time. But I do think that you're right, that something has happened to, I don't know what you would call it like these brands, right? There's like a Coinbase brand, there's a Bitcoin brand, there's a Netflix brand, there's an Airbnb brand. And they start off being strange and new and full of potential and then eventually they just become increasingly normal. And I guess it is the case that as they become increasingly normal, the amount of risk involved in them goes down. And so maybe at this point Bitcoin feels so normal that it's low risk. I'm just not sure about that.
B
Yeah, I'm not sure if it feels low risk to everyone. I think it's enthusiasts sort of are calculating the risk in the way that Emily described. And I think that for most people, it's sort of tied up with this completely baffling thing called the blockchain that no normal people that I know sort of would purport to understand. And it's also kind of, as you say, transitioning into a world that kind of is going to start building this whole structure of trust and belief around it, which in a way, is what every brand is seeking one way or the other.
A
It does have a good brand, right? It's like trust in math, trust in cryptography. If you're a nerd in Silicon Valley, that's like the most incredible sort of value proposition.
B
The whole world is sort of set up to kind of mitigate our worries about those risks, isn't it? I mean, everything, and particularly, you know, the classical design of banks was kind of purposely designed to mimic kind of the classical architecture of the Greeks and Romans because of the solidity of it, you know, and that was meant to just say, don't worry, it's going to be okay. Look at these Corinthian columns. Your money surely is safe here, if not where, you know, and we don't have those things today, but we have, you know, the digital kind of equivalence of them in one way or another.
C
What are the digital signifiers today?
A
What is the equivalent? What is the digital signifier of? This is a safe place for you to entrust your money.
B
If you're talking about brands, something that I know about, something people come to me, you know, asking for, you know, guidance on all the time. And I think that that sort of is. Those are the equivalents of sort of the bricks and mortar trustworthiness of the old world. Now is, you know, if I, you know, if I open this up on my phone, does it reliably show up the same way if I, you know, if it's an app, the app button does it. When I press it, does it load? And then the sequence that happens thereaf, you know, just think about all the things that happen with Uber that they've done in this really calculated way where they show you the map and they find the cars that are nearby and they show those cars moving around, then one is selected to move ever closer to you. All of it is there, you know, I mean, if you think about it like in the old days, you'd stand on a corner waving your hand around as if you were like some caveman or something, you know, I mean, and now, of course, you don't see any. This seems so superior that it's all being controlled by math and algorithms and machines. Right. And so how can that ever fail us? How will that ever let us down? Right. And then, of course, you end up trusting a lot of things as a follow on about that, which is kind of unknowingly renegotiating the cost of the same ride, depending on how much demand there is or what time of day it is, and things that you wouldn't put up with if your cabbie was just yelling at you about it from the front seat.
A
The Uber algorithm, we now trust enough to just tell us how much the ride is going to cost. There's no, like, meter calculation anymore. There used to be a meter calculation. You did this many hours, this many miles, and they would add it up. Now it's just like it's going to cost you 13.50, and that's how much you pay. And they can get away with that now, just and only because they reached a certain level of trust. And I think what you're saying is really fascinating. It really does explain the rise of Robin Hood, that a lot of the bigger, older legacy brokerages, their apps, just weren't as simple and trustworthy in terms of being able to use them. There were too many hoops to jump through. It was a bit of a pain in the ass. And maybe that's the modern equivalent. It's just ease of use creates trust. And because Robinhood is easy to use, people trust it, and that explains the growth.
C
That's what Coinbase is. It's the easiest way to buy and sell crypto. From what I understand, there are other exchanges that charge far lower fees or no fees, but they're confusing. You might lose your Bitcoin or whatever, but Coinbase is like the easy way to do it. The app looks nice, people understand what they're doing there, it's simple. And that's why it gets to go public and make all this money.
B
Yeah, and the thing that's weird, I think, is that, you know, this ease of use promise effectively replaces sort of the claims to authority that institutions used to have, where, in fact, this is too complicated for you to handle on your own. The fact that you don't really understand the fact there are so many steps, the fact that you have to kind of qualify and requalify in so many complicated ways is proof that you need experts, remote experts who will understand this on your behalf. And you have to trust us, because only we understand. This actually turns that whole thing on its head. What's ingenious about it is that the institutions that are doing it, still remain in control, still make all the money. And in fact, to a certain degree, they have you do all the work. That's like the giant insight of Facebook. Everyone else is trying to figure out how to design an online experience that's really compelling and addictive. And at Facebook, they decided you don't have to do that at all. Just you don't have to come up with any content at all. You just let the people themselves come up with all the content they load on, everything they create. The network expands just by the network effect. And everyone just sort of like, trusts that this is a platform we can all interact on. And in fact, again, it's all happening. Hands off. There's nothing. We're not making any claims. At least in the early days, the theory was we're not making any claims about what's happening on this network. It's all just being built by the users themselves, basically.
A
I do think that at the heart of it, Facebook is a product, you know, in the tech term, which is very trustworthy, like, it does what you expect it to do. Instagram is the same. Coinbase is the same. And this is actually the perfect segue to vaccine passports. This is the thing which is nothing but trust, right?
B
Yeah.
A
Is that almost everyone I know who is vaccinated, which is most of the people I know now, since I'm an American, America is doing relatively well on this front. The people who I know who are vaccinated, they all feel, or most of them feel, that they really want to be able to prove that there are circumstances where they want to be able to say, I am vaxxed, and be able to actually show that they're vaxxed rather than just force people to trust them. Because anyone can say it, but it might not be true. But if you have an app on your phone, which you can. You can show a little green tick and says, yes, I'm vaxxed, then that feels empowering. And it feels like you've closed the loop on a really terrible time in all of our lives. And that psychological need to do that and to be able to prove facts is strong. And yet. And yet we have both Texas and Florida coming out and saying, we're going to make that illegal. We're not going to allow people to do that. Michael, do you understand this impetus? Do you understand why Texas and Florida and quite a lot of surprisingly large number of other people are so opposed to this idea of people being able to prove that they've been vaccinated?
B
I think it appears to. Well, there's a lot of things that are all commingling here. I think one of them is just the great divide that seems to be happening where there's part of the population that's mostly supposedly fully half of all Republicans who have no intention of getting vaccinated. And then I think underlying all of it is this kind of very American suspicion of any national requirement to do anything. And I can't help but think, as a European, the way that we even just the way that we vote, the way that we administer driver's license, the way we do everything, is just so balkanized. Where it really is. Every state and in some cases every municipality kind of invents their own way to do these things. And anything that sort of smacks of the federal government wants you to get this uniform way to do this one thing seems to just scare the wits out of certain people.
A
It really does. Except for the irony here is that the federal government isn't doing it. The federal government has been explicit about we are not going to have a vaccine passport. If you guys want to create one, and we understand why you'd want to create one, we're not going to stand in your way. I think that's probably the right move, that people are a little bit concerned about the federal government doing this. So the federal government is fine, we don't need to do it. But the idea that then you would pass a law at the state level saying no one can do it. I do think one of the things that's happening is that there's a confusion between. Or there's maybe not. I mean, let me be a little bit more generous here. People are saying that once the vaccine passport exists, then there will be people who will say you have to prove that you've been vaccinated in order to be able to do A, B or C. Like, for instance, like, if I'm an employer, I could implement a mandate saying that all of my employees need to prove that they've been vaxxed before they can come to work. And the. If you ask lawyers about this, they will say this is 100% legal. And in fact, a Florida employer could probably take Florida to court and say your own law banning vaccine passports is unconstitutional because I have the right to be able to do this. So there is, it does seem, and I think it's a reasonable thing to say, that once you have the ability to prove you've been vaccinated, there will be circumstances where you have the obligation to prove that you've been Vaccinated, and people don't want that. Is that, Emily, something that is reasonable to be afraid of?
C
Yeah. So I went down kind of a long rabbit hole with this because at first my knee jerk, liberal reaction was vaccine passports seem great. It's really important to get vaccinated. Maybe this will encourage people to get vaccinated, get us to open up faster. But I read some of the pieces you sent Felix. There's one in Scientific American that makes a distinction that I think is important between vaccine records and vaccine passports. Like, you're going to need a record of vaccination to do certain things in congregate settings. Go back to college or school, something like that. You need to show in those specific circumstances that you've been vaccinated. But I don't think we want to say.
A
That's what I mean. That's what I'm talking about. Well, okay, so what's the.
C
Yeah, I agree with you, but I don't think we. I think there's also like this Israeli model where it's. You're gonna show your vaccine passport to go to a restaurant or the movies or the theater. Like, I don't think we wanna go down that road. I think the point of vaccination is. It's not just an individual conference of privilege. The point of vaccination is to get everyone vaccinated to get to herd immunity. It's not about an individual with a passport, it's about a whole country getting to a certain point where people are vaccinated.
A
Can you just explain this distinction? Because I'm not sure I understand it. You're saying, like, on the one hand, it's reasonable to expect people to show that they've been vaccinated in some settings, like going to universities, but it's not reasonable to expect them to show that in other settings, like going to restaurants. Is that what you're saying?
C
I'm saying that, Felix. Yeah.
A
And you're saying that the word passport kind of implies. The latter implies, like you needing to show it to get into a restaurant. Whereas what was the other one you said? Record was just the former in terms of something like university. This is.
B
Yeah, this is.
C
That's how it is now.
B
Right?
C
I mean, to send my kids to school, they need to be vaccinated. That's how it is in America, to go to camp, to go to school.
A
Right, but that's not.
C
That's not to go to a restaurant. Yeah, that's not Covid. Look, Covid is already. It already reinforces inequality.
B
Right.
C
I Mean, the people who got it were more likely to be poor, more likely to be people of color. And we're seeing it now with vaccinations, the people getting vaccinated globally, it's people in countries like America or the uk and then within the country again, there's the privileged or getting vaccinated faster. If you then layer that on top of that, a passport that lets them go to restaurants, movies, theater. Like it? No, it's too much. It reinforces privilege. And I don't think it solves the problem of we have a pandemic that is an airborne virus. You know what I mean? Like, it's not about just a few privileged individuals running around with their passports feeling fancy.
A
I'm going to push back on that because I agree that it doesn't solve the public health problem. Right. I would aver that it isn't designed to solve the public health problem. Right. This is not a reason to oppose it. You know, lots of things don't solve the public health problem. The public health problem is not enough. People are getting vaccinated and we need to vaccinate more people. Like that's that problem. And anything which gets solved more people vaccinated is a good thing. I don't think the vaccine passports will get less people vaccinated. But by the same token, put aside the whole question of will it or will it not help the public health crisis. It probably won't. There are much smaller things. Like for instance, you know, there are a bunch of people out there who would be happy to eat indoors at a restaurant only if they knew that everyone else in that restaurant had been vaccinated. And then they can do this club and say, hey, this is a place where I can go safely just because I know that everyone here has been vaccinated. And maybe at the margin that might encourage people to get vaccinated. So they could eat at that restaurant. But put that to one side. People have the freedom to be able to want to act that way. Why would you bar that? Why would you prevent people from being able to say I want to eat? Why would you borrow a restaurant from being able to say we want to create a safe space where everyone is vaccinated?
B
Felix, we've already been running like a year long sort of pilot, you know, a kind of analog, very simple pilot sort of experiment to sort of see what happens if businesses require people to do a certain thing in order to use the business, and that's masks and just go online and look at all the video of people who Sort of are just kind of like creating chaos in grocery stores or, you know, or Walmarts or anything because they're being asked to wear a mask. I mean, underlying all this is this thing that I just have trouble getting my mind around, which is that people that don't like that don't want to wear masks, that don't want to get the vaccine, they're usually, you know, they might be ideologues, but at the root of it, they just sort of feel like, well, that's your opinion. You know, your opinion is that you need to get vaccinated. Your opinion is that you need to wear a mask. And my opinion is I don't need to get vaccinated. My opinion is I don't need to wear a mask and I don't want to be excluded from Walmart just because I have a different opinion than you. Isn't this like the land of the free where people can agree to disagree and I'll agree to. And like, I know about the, you know, we're talking about the common good, which is all this is about. But Americans are suck at kind of making that calculation. They really are. And when it comes to private businesses, there's a reason why the Supreme Court is filled with cases about like bakers decorating cakes is because that's the private businesses. What can I make a business do because I want to be a customer? You know, what can they make me do if I want to be their customer? You know, is sort of.
A
And the jurisprudence on this does seem to be pretty clear. I mean, all the lawyers I've seen talk about this are pretty clear. Like, you cannot discriminate on the basis of sex or race, but you absolutely can discriminate on the basis of vaccination status. That is a perfectly legal thing to do. If Walmart wanted to say, you can only come in here if you've been vaccinated, they could say that. Now, they wouldn't say that because it would alienate a large number of their customers. And that's fine. No one's forcing them to say that. But conversely, there are other organizations, including, you know, smaller employers or as I say, restaurants or places who might want to say that. And don't they, Emily, don't they have the freedom to say that? I mean, they're suddenly legally allowed to.
C
Maybe they have the freedom to say that. I'm hesitant to confer a new kind of discrimination into the world. And I think, like, the bar to putting on a mask is pretty low. It's easy to Put on a mask. The business can provide one to you, but the bar for getting the vaccine is higher. I'm not anti vaccination. I'm anti discrimination. And I don't think. Look, I'm sorry that, you know, people can't go to restaurants as quickly as they want to, and they're not sure yet, even if they're vaccinated, that they're ready for that step. But, like, too bad we have to get everyone vaccinated. It's not time to create, like, a dual class structure of the vaccinated and the unvaccinated. And so, yes, I suppose restaurants could, you know, set up some kind of screening and require proof of vaccination for you to eat there. I just don't think. I don't think it should be something to focus on right now. I think we just need to get to a certain level of herd immunity, and we shouldn't want to reinforce vaccine privilege. It's already reinforced, you know, it's already happening. Right.
A
I'm very sympathetic to that argument. And obviously, the number one thing that everyone should be concentrating on is just getting as many jabs in arms as we possibly can. By the same token, however, I think in terms of, like, passport, passports, like international travel, there are millions of Americans with parents, with children in foreign countries that they, you know, finding it, you know, often impossible to visit. And the idea that, like, a vaccine, like, if you. If you have relations in, I don't know, Hong Kong or New Zealand or Taiwan or Vietnam or one of those places where there's basically no Covid, you really want to be able to prove that you've been vaccinated so that you can go and see them. And that's just, like, a deeply human thing. And to bar that just seems inhumane.
C
Yeah. I would worry about the reverse, though. Does that mean you would. What about the people in the other countries that want to come see their relatives in the US who haven't been vaccinated because there's no vaccine available in their country? Do we bar those people from traveling for now, like, conferring the privilege of international travel to some people and barring other people?
A
For them, the question is going back, right? For them, the question is, if I go and visit, you know, my relations in the United States, how do I get back into my own country? Because I don't want to run the risk of bringing Covid back into my own country. I do think that if you live in, you know, Vietnam or New Zealand or something, and you can get the vaccine the vaccine is becoming more available very quickly around the world, then. Yeah, that's exactly what you want. Precisely. So that you can go out and see your family and then return home again without feeling that you're endangering your entire country and without feeling that you need your entire country to be vaccinated before you can do that. Right. One person in New Zealand can get vaccinated, can leave the country, and then can come back in. They don't like asking that one person to wait until all of New Zealand has been vaccinated before they can start traveling internationally. Seems a little bit excessive.
B
Right.
C
I guess I'm just worried about conferring privilege onto one group and then the other group falls behind, is discriminated against, et cetera, et cetera. That's the risk we run.
B
Can I throw in one more thing on this? And that has to do with.
C
Please.
B
That has to do with. Actually, we're talking about, again, a vaccine passport, which seems to imply there's some actual thing that you would produce to gain entrance to restaurants or wherever they'd require you to show this thing. That actually alone seems like a kind of elusive goal. What would that thing be? What would it look like? How would it actually.
A
Well, Michael, have you had. Are you fully vaxxed yet in New York State?
B
I am fully vaxed. And I have that delightful handwritten card that they give you, which I think is very charming.
A
As a resident of New York State, Michael, I can tell you you can go along to New York State and download something called the Excelsior Pass, which.
B
Describe what that looks like. It's very surprising, actually. It wasn't at all what I expected, actually.
A
So you have your Excelsior. Is it in your Apple Wallet?
B
No, I don't have it, but I've seen what they look like, and they don't look anything like I expected.
C
What does it look like?
A
So it's basically. It's basically a little virtual blue card with your name and your date of birth and a QR code. And then the idea is that if you are a sports venue or even immigration at New Zealand or whoever wants to be able to set up for this, they can scan the QR code and it will basically, it won't give any information except for it will say the person with this QR code has been vaccinated. Or in the case of the Excelsior Pass, they also have an option to show that you have tested negative. So it's. Yeah, it's just. It's just your name and then what the idea is, you hand over some other form of id, like a driver's license or something to prove that you are the person whose name it says on the screen. And then, then bing, the QR code is scanned and they're like, bing, yes, you've been vaccinated. The people behind Clear have signed up with a company called Common Pass, which is trying to do this internationally. There's a lot of different private companies and individual states who are all doing it. It exists in different countries as well. It is a bit of a kind of distributed mess right now. There's no, like, one single passport that everyone has, but I think that's okay. And underneath it all is probably unifying technology that these things are going to be surprisingly interoperable.
B
I think Felix is just so utopian. And you're trusting all this. I don't know what I was picturing, but I wasn't picturing it coming down to a QR code, basically, which then sort of requires that the QR code that's communicating with a system that has been loaded by wherever you got your vaccine, they sort of have to upload the information confirming that you're the person that got that vaccine. You have to produce a driver's license. I mean, I'm not sure what I was picturing, but it wasn't sort of. It wasn't a QR code. That's all. That's all, I would say. And I think the thing that's actually interesting, and this goes a little bit to Emily's view, which I sense is much more. You know, this is going to be developing and developing, and it's not going to be. It's not going to reach a kind of place of stasis. It's just always going to be changing as more people get vaccinated, as people's expectations and their assessment of risk keeps changing. I read somewhere that by the time they got all this worked out, everyone would be vaccinated anyway. And so by the time, sort of Felix, all the technology came to talk to everyone else, all the technology came to kind of be fully integrated. That would be the same point that it would all not be as necessary. And also, I swear, there's just something about that handwritten card that people, to a surprising and to an actually dangerous degree, keep displaying on their Instagram feeds. You know, I got vaccinated. They hold up with all the data, in fact, it would take to kind of counterfeit the QR inform, the information that loads into the QR code. The idea that it's just kind of been written by hand by the person at the pharmacy or the person at the vaccine administration station. That. That seemed very cozy. It was like the library card I got from my local library in Ohio. And then when I applied for a library card in Tarrytown, New York, decades later, and they gave me a plastic card that would be swiped and scanned, I was like, oh, really? I want a library card.
C
Yeah, that gets, like, worn away at the edges.
B
Yeah, exactly. Emily's got it. Yeah. Yeah.
A
I think I might have changed my mind on this. Like, back when there was that famous flight from Russia to China where, like, everyone showed the exact same negative COVID test, and they had to ban the flight because they realized everyone's trying to game the system. I was like, people are going to game those CDC cards. And there's no doubt that, you know, there is a market in fake CDC cards and some people are going to forge them. But I think I'm slowly coming around to the idea that the scale of the problem of fake CDC cards is low enough to be able to live with. And if someone really wants to, like, enter a restaurant by waving a forged CDC card, then, okay, fine. If the rest of us are vaccinated, we're not going to get that sick anyway.
C
There you go.
A
Let's talk about media. Michael, since you're here, you're a creature of print. Would you be upset if I called you that?
B
Absolutely. Yeah. I would describe myself as that.
A
I am, too. I just picked up a copy of the Face, which has now been relaunched, and spent a glorious hour just leafing through it and enjoying it and loving it and thinking to myself, oh, my God, there's something amazing about print magazines when they're done well, and I love them. But just like, we had exactly the same question about how do you replicate trust in a digital form? You know, what's the digital analog of the Corinthian columns in front of a bank? Just as we had the question of, like, how do you generate trust in the digital form for just being able to show that you've been vaccinated? And the answer seems to be, like, put a selfie on Instagram with your CDC card. The question is also, like, how do you generate that form of media consumption in a digital form? Or is there a case to be made? And I kind of hope you're going to say that there is something uniquely special about things that reflect light rather than things that emit light and that, like, paper and even billboards have. This will live on for decades. And centuries to come, because there's something incredibly special and wonderful about them. And not everything can be digital.
B
Yeah, I think the main thing with, you know, wood pulp based media, if you want to call it that, magazines, and I include physical books in this thing too. The thing that actually has kind of fascinated me as a designer about these things is the degree to which reading them is only one of many ways you can feel your experiencing, you know, that piece of media. And conversely, I think once you get in the digital realm, sort of the only thing you can sort of really do. If you're subscribing to someone's substack newsletter or if you're kind of going to a website that's aggregating a bunch of content, the only thing you can really do there is read that content. There's no other way to kind of have that piece of media in your life, I would argue. So if you think about magazines, let's say if you think about something like the New Yorker, if you subscribe to the New Yorker, you get it once a week. There must be some completists out there who make it their mission to read it from COVID to cover every week. I've never been that person, and I bet neither of you are either. And I bet they're actually few and far between and maybe quite crazy if they are, Unless they, of course, work for the New Yorker as, you know, fact checkers or proofreaders or something. But that's not the only thing the New Yorker is for. I think it's this promise that you'll get it every week and you'll kind of flip through the pages and you'll discover, oh, there's that one article about that writer I like. Or this is a subject I'm really interested in. You read it right away, you shove it in a bag, you put it on your nightstand, you read it later. I think the idea that each of these kind of media platforms has taught us how to operate it in a way, you know, if you're designing a magazine, it's actually really an interesting experience if you're being challenged to do something really different. Because you really realize that there's a certain kind of habituation that a printed magazine or any printed piece of media kind of has built into it that we've all commonly agreed are the conventions by which we'll use to operate these things. You know, the table contents, the feature, well in the middle, some quote unquote, front of the book things, some back of the book things. And every magazine tends to kind of come up with a point of view about those things. Now, of course, you guys know that this is all enabling actually a whole other aspect of the ecosystem which has to do with advertising sales or once really had to do with advertising sales. So the front of the book and the back of the book were meant to be places that were actually designed with short, choppy stuff that you could combine with a lot of different ads, full page ads, partial page ads, fractional page ads, and it would still look okay. And then you got on the feature well, and you understood, oh, there'd be some big pictures here, some big stories. We're really going to stretch out. There'll be fewer ads here or no ads here at all. But then we'll resume with the ads when we get to the back and the reviews and the. And the back matter is. Right. So a lot of that had to do with stage managing advertising so that the readership of the magazine could be delivered faithfully to the advertisers to whom they were being promised. Right.
A
I want to jump in here and actually say that it's almost the other way around, that if you pick up a copy of Vogue and start leafing through it and you look at the real world way that people read something like Vogue, they will start at the beginning. A lot of people, myself included, will start at the beginning and will start leafing through the ads. And then there will probably be a lot of them. And then eventually they'll get to the table of contents, but they won't read it. And they'll keep on looking at more ads and they'll see all of these beautiful ads around the front of the book. And then they'll, you know, eventually get tired and they might make it to the feature. Well, if they're lucky. But the ads are really the product in a lot of the way. And the pleasure of reading it is the pleasure of consuming the advertising that is just something that does not exist online with the possible exception of Instagram.
C
Instagram, yeah. Gotta admit, I thought we were gonna have a conversation. I don't think a magazine exists if it's not a print magazine. I think you take away the print component and it's just something. It's something else, something different. I mean, I think in the case of Vogue, you flip through it and you look at ads. In the case of Yorker, there's always been two ways to read it. Well, three ways. One, you get it and you never read it. And just. And then the other way is you get it, you flip you look at the cartoons and you're like, oh, that's funny. You make a note of something you might want to read later. You still never read it. Or finally, the third way is there's something you definitely want to read in the New Yorker. So you actually do read something in the New Yorker, but that's just not how you interact with print media online. It's a whole different ballgame as, as we all know. I mean, I just came off nine years at HuffPost. I know what people are reading online. It's insane. And you go down a rabbit hole. You, you click on the most grabby thing that gets your attention. You read a magazine, you flip through it, you read something you never would read online. Like, I was just flipping through my New Yorker and wound up reading about, I think Lauren Collins piece about French tacos, which I really recommend. It was, it's really crazy, a French tacos. It's not what you think it is, but you should read it. But I would never read that online. I think without the print component, there's no such thing as an online magazine. There's only a magazine in print. There's only an album if it's an album. Some things just don't make the transfer.
A
But this brings us to the whole question of substack, right? Which is that the, the one thing that people did do with the New Yorker and still do with New Yorker is they have little weekly rituals around. Like, I'm going to read the Talk of the Town section, I'm going to read the financial page, I'm going to do the crossword. There's a little thing that arrives on regular cadence and they're like, there may or may not be a big thing that I read, but there's this little dopamine sort of like, ah, this is something I, I'm familiar with. And it's going to be new and familiar at the same time. And I like that. And then I'm going to consume it. And I think that's what the promise of substack is, right? It's a thing that arrives in your inbox. You're like, I know this, this is this email that it's always roughly the same from the same person. It's roughly the same length, it looks the same, but it's different every time. And it doesn't take a huge amount of my time to consume it. And so I'm just going to sit for a minute and I'm going to read that and it's going to make my life a little bit better and then I'll move on with my life. And I think that is one way in which substack and the way that things come to you on a cadence, or Axios newsletters for that matter, replicate something from magazines that websites really found difficult.
B
Yeah. And I think again, to talk about branding, I think that not to be too navel gazing, but Axios has done a really good job at. If you open up the newsletter in the morning, it really presents itself in a way you really know how to work it. You know that it'll be 10 things you sort of know. And the little grace notes of those illustrations, which I admire so much, which are just some of the best illustrators in the world, just keep kind of improvising ways to visualize the same topics over and over again.
A
Shout out to Sara Grillo, queen of Axios illustrations.
B
Sara Grillo is like brilliant illustrator and designer and who I take a lot of pleasure in seeing. So that's like Emily going to the New York for the cartoons. I go to Axios for the Sarah Grillo illustration. But I think you sort of do get what that cadence is and you learn it and you sort of understand exactly, you know, before you start it, you know what your commitment is. And I think if, you know, if you get Matt Levine or you get Anne Helen Peterson, you learn to anticipate sort of, oh, he's going to go off on a tangent. I can scan this. Or I'm just going to skip to the part at the end where she kind of lists her link roundup because that's always great. Just as Emily described learning how to work the New York, you sort of learn how to work those things and they've created a certain there, there. And what's interesting, I sort of would disagree a little with Emily where I think, I mean, obviously a digital experience is inherently going to be different from an analog one. But I think if you look everything from Axios to some of the New York magazine verticals like Vulture or the Cut, they sort of are simulating a magazine like experience in a fairly convincing way. I mean, obviously the way you interact will always be different. And I agree with Fel the I can't think of in the history of the Internet anyone who's ever really come up with a way to introduce advertising in a way that has the same kind of possibility of engagement as the September issue of Vogue has. But I do think you're right, Emily, where Instagram is something where as you're scanning through it, you will be coming to Sponsored Things to outright advertising to people who are paid influencers. And I think people don't resent it, and they even kind of find it interesting and kind of of fun. And some people throw themselves into it and kind of constitutes their entire belief system. So they may have solved it there, but it needed a whole different kind of platform that just ended up being sympathetic to it.
C
Yeah. Instagram ads are so compelling.
A
It's become this incredible ad platform. It's become a shop, basically.
C
Yeah, yeah. I feel like every day I see a tweet or a social media post about from some woman friend of mine that's like, ugh, I bought the Instagram bathing suit and it was terrible. And this is the third time I've done it again. It's very relatable. Yeah, yeah.
A
So, Michael, I just want to finish here by asking you about that. Instagram has obviously proved itself to be incredibly powerful at selling goods to women in particular. And, you know, the number of bathing suits and bras and leggings and, you know, everything, or even like air fresheners, you know, you know, makeup. Kylie Jenner. It's very good at selling stuff. To what degree is it good at higher up in the funnel? General brand advertising? Or is that just something that really hasn't made its way over to the Internet yet?
B
I think it. I mean, I. I'm not one of those people who, quote, unquote, follows a lot of brands on Instagram. I mean, I don't follow a lot of brands on Twitter or anywhere else in terms of that, but. But I think there are some that are like finding a voice where you sort of see that they're using the platform in a way that seemed kind of active and knowing. I think Twitter, you get kind of crazy, snarky things from companies like StayCums. StayCums, exactly. I assume they exist in the real world and you can buy things from them that actually are stake things you can consume. But I only know them as a sassy Twitter interlookator. What's interesting about any platform like Instagram, Twitter, Facebook, the ones we're talking about, is that the platform itself is so structured and overwhelming. People made a decision a long time ago that the fully customizable digital experience was going to take a backseat to platforms that kind of had very reliable operating processes that you habituate yourself to. And so if you're trying to kind of come up with a distinctive brand presence on Instagram, you have that square shape, you have a finite number of swipes you can do, you have the Means to do stories, you have the means to introduce light animation and things. You have people who can write clever things to go in the captions. But it's all happening within this very confined space. I guess you could argue that an 8 1/2 by 11 saddle stitched hunk of paper is a very confined space in the same way. But I think the habituation you have to a piece of print is much more forgiving and open ended, I think.
A
And sheer square footage matters. Right. There are very few iconic CD covers compared to iconic LP covers.
B
No, absolutely. No, you're exactly right. And I thought when we were talking earlier, I thought that one of the things that you were going to mention was the fact that the collapse of advertising and print has actually had some interesting side effects. Not so much in magazines, but, you know, this last year of the New York Times, if you get it, as a print subscriber, they have had the most astonishing virtuoso demonstrations of the design of journalism, of information graphics of photography, you know, deliriously liberated by. I can sort of sense someone saying, well, we've got literally 32 pages to fill in Arts and Leisure and we have two pages of four year consideration ads and one house ad will run about Ezra Klein's podcast, you know, and then otherwise, knock yourselves out. You know, those things that used to be. We can only, you know, we've got a bunch of great pictures, let's put them online. We'll do this as a little sidebar.
A
Another shout out. I need to do this. Another shout out to Lazro Gamio, who they poached from Axios, to do all of that information design. And he's been absolutely crushing it at the Times.
B
Yeah, no, it's amazing.
C
There's one in particular I'm thinking of when jobless claims first went up on the front page and there was a chart with the line, the last line on the right was just going straight up. The whole front page of the newspaper that was the.
B
Went up. It literally went up and through where it read the New York Times.
C
Yes, I saved that.
B
I took a picture of it. I put it on Twitter. No. And Emily, think about what's happening. There is. That's only startling because of 100 years of expectations about what the front page of the New York Times looks like. Then they say, look, jobless claims have kind of gone up so astronomically, they can't be contained by this structure that we've been faithfully kind of delivering to your front stoop every morning for the last century. Suddenly it has to burst through the very top. And what's funny is that there's no way. It's very difficult to replicate that degree of shock value.
A
It's impossible. It's actually impossible.
B
You need the foil of our familiarity with the print publication to kind of overturn that kind of expectation.
C
That's what I was thinking. Tangentially related. Like going from albums to Spotify, you lose like the boring bits. Like the thing with albums was you would get the album and there would be like two good songs, but you would wind up listening to all the songs. And like the radical change with Spotify and even before with Napster was like you're just, just getting the frosting all the time. You never have to like do the work of listening to the boring bits and like maybe starting to like them. And I feel the same way about magazines versus online. It's like online everything is the front page, everything is the non boring bits. But you lose something because sometimes the boring bits are more challenging or they level your expectations like with the chart, so that you can break out of those expectations. It's just a whole different thing and.
A
You lose the branding. Right. So there are songs which I love and I like and I listen to all the time on Spotify, I'm like, I love this song. I have no idea who it's by.
C
Yeah, that's true. You do lose the branding.
B
Yeah. And, and print not only afforded, but to a certain degree demanded that people make conscious decisions about those things. So you would have. Roger Dean would design every cover for yes. Or Pedro Bell would design every cover for Parliament Funkadelic and somehow they became unofficial members of the band. If you were followers of those band because you would put on Fragile, you put on Parliament Funkadelic, Mothership Connection, and somehow you were partaking of that visual sensibility at the same time. And that it seems like it'd be so, you know, I guess music videos was an attempt to translate that to a non print medium. But again, Spotify, like these other platforms kind of has its own control mechanism that's all predicated on the efficiency of the algorithm and that those branding elements interfere with that to a certain degree. They're just.
A
And plus there's a competing brand. Right? There was never, yeah, like there was never a brand of. Like when you listened to an album, you thought of yourself as consuming the brand of turntable you were using. But like when you now you know that you're listening to an album and the front and center brand is Spotify, it's those like three little green, you know, semicircles. That's what you're listening to. Anyway, I think we should have a numbers round. Emily, do you have a number?
C
I have a number. My number is $29,000. That is the median pay of an amaz worker. Amazon just put out that number this week. It came out at the same time Jeff Bezos wrote this big letter that some people online were saying was like, brilliant. Anyway, in the letter he says, he makes a point of saying, because, you know, there was just this big union battle that Amazon won. He makes a point of saying, you know, Amazon treats its workers really well. And he says if they need to go to the bathroom, they absolutely can. And it doesn't. We don't judge them for it. We don't ding them on productivity. And it's just like, oh, my man, no. So, yeah, $29,000, the median pay. You can't buy a house with that. That's not a living wage. And meanwhile, one last fact. The chief executive of AWS, the cloud computing service, he makes $35 million a year. So just for comparison's sake.
B
And goes to the bathroom whenever he wants.
C
I suppose whenever he wants he may go to the bathroom and it does not. He doesn't lose a million dollars every time or anything thing. He has that freedom.
A
Are we just assuming that he's a he? I think we aren't we?
B
It is a he.
C
It's Andrew Jaffe, I think his name is.
A
Oh, Andrew Jassy is the incoming CEO, right? He's.
B
Yeah.
A
Isn't he the CEO as of like next week or something? It's very soon, I think so.
C
So his, his pay they just said was $35 million.
A
Yeah, compensation pack.
C
Congrats.
A
He's going to be the CEO, man. Big company to run. My number is 107%, which is the. The amount of pre Covid domestic plane capacity that Qantas is going to be running at in the July to September, like third quarter period. Plus they have a low cost ARM called Jetstar and that's going to be running at 120% of pre Covid capacity. Australia is now like, at least in terms of domestic plane flights. And Australia is so big that if you want to get from anywhere to anywhere, you know, needed to take a plane, Australia is now well above its pre Covid amount of plane travel or is about to be. That's kind of an amazing rebound. Although, again, apropos the discussion we had about vaccine passports, a lot of it is driven by the fact that Australians can't leave the country, so they're being forced to travel domestically instead.
C
Interesting. But it seems like people really want to get back to traveling. I mean, in the US People just kept doing it the whole time anyway, so it. It doesn't seem that shocking. Right.
A
But that was. Again, that was almost entirely domestic. I know a lot of people who can't wait to start traveling internationally again. Michael, before you give us your number, quick. Yes. No question. Do you miss jet lag?
B
Yes. It's so funny and odd that you asked that question because I was actually thinking about this flight I used to regularly take to London where Pentagram was founded. My firm was founded there. So I would go there a lot and I'd remember sort of arriving at Heathrow at certain flights and the way you'd feel sort of in the morning. And this breakfast I would take at the hotel while I tried to kind of recalibrate things. And at the time, it never seemed pleasant at all. And now it just seems, you know, I mean, it's like the scent of Madeleine's or something. So if only I could experience that odd combination of itchiness and kind of sweatiness and bleariness, you know, I don't know. I'm really. It's so weird you said that, Felix. It's just really weird. I literally this week thought that I was looking at the potential to make a trip, and I was thinking, oh, I. I could take that flight and then it would be that difference. Oh, yes.
A
Jet lag. Anyway, what's your. What's your number?
B
My number is $25,201. That is the aggregate amount of money that the three participants in Final Jeopardy. Lost on March 31, 2021. How do I know this? I know.
A
Were you one of them?
B
I was not one of them. However, it was announced the category for Final Jeopardy. Would be logos. So I got very excited.
A
Wow.
B
Then they go to commercial. And so then they put up the. The clue. And I will read you the clue. You tell me if you know the answer.
A
Okay.
B
The final Hand over the final Jeopardy.
A
Okay, who's gonna buzzfest? Emily, you and me.
B
After 9 11, designer Milton Glaser modified this iconic logo of his, adding a bruise to the words more than ever. And the words more than ever.
A
And they all got it wrong.
C
It's I love New York.
A
It's the I heart.
B
Correct. Emily. Felix. Correct. How did they all get ahead of. I'm like, you know, so my wife, who's not a graphic designer, but who has been married to one now for 40 years. Is like watching me with exasperation as I'm literally vibrating out of my skin and saying it's about logos. And you just deliver the biggest, fattest, most boring softball pitch straight, straight over the plate. What about one? What about a more obscure logo? Like one of one of my logos would be interesting. But at any rate, let's put that aside. And so all three of them got it wrong. All three of them got it wrong.
A
How can you get that wrong?
B
Emily was one of the contestants.
C
Betrayal of my name.
B
She wrote down, what is FedEx. What? What? Kevin wrote down, what is the peace sign. Bryce wrote down, what is Johnson and Johnson. And so there's been much consternation in my professional circles about what this represents, about the failure of our discipline to kind of penetrate the popular imagination. I think there's an easy out to it, which is that people actually don't consider I Heart New York as a logo, per se, you know? So I think they were thinking a logo. What's the logo? So Emily contestant Emily is thinking, well, FedEx, that has that arrow in it. That's a logo, ain't it? And then Kevin Peace signed. But then Bryce Johnson. And Johnson obviously is thinking Covid. And so what was funny was, of course, you know, in wagering in the aggregate, $25,201 they had expended, you know, $21,201 more dollars than Milton Glaser was actually paid for doing that logo, which he did pro bono. People think it's for New York City. Was actually commissioned by the state of New York to promote New York State tourism. I think it sort of has transcended logo ness and now exists on some higher plane that deserves perhaps another category altogether. So our contestants are familiar.
C
Yeah, I think that's right. I think that's totally right. It's not a. It doesn't seem like a logo. Like, if someone asked me what it is, I wouldn't say necessarily. Logo.
B
Yeah, exactly.
C
So maybe we can give that other Emily the benefit of the doubt.
A
Let's do a Slate plus segment on logos.
B
Okay, good, good. That'd be fun.
A
Michael, thank you so much for coming on. We will treasure this one. And we will have you back for the second season as Late Money goes to the movies. Because I know you have a movie that you want to talk about.
B
I cannot wait. And I will.
A
It's a true classic from before I think any of us were born. Right?
B
Yeah. Yeah. Me, for sure.
A
Many thanks to to Justin Molly for producing. Many thanks to all of you guys for listening and to sending in your emails on sleepmoneylate.com and we will be back next week on Sleep.
Host: Felix Salmon (Axios)
Guests: Emily Peck, Michael Bierut (Pentagram designer)
The episode explores the theme of trust as it relates to current financial news, vaccine passports, cryptocurrency, and the enduring appeal and function of print—"wood-pulp-based"—media. Legendary designer Michael Bierut joins for a lively discussion weaving together design, business, public health, and culture.
Segment starts @03:47
Coinbase IPO: Coinbase’s public listing is discussed as a milestone for mainstreaming cryptocurrencies, making it a “proxy for the bitcoin economy.”
“You can buy a company that is basically a proxy for the bitcoin economy.” — Felix Salmon [03:54]
Madoff’s Legacy: The hosts examine whether Bernie Madoff’s spectacular fraud in the wake of the financial crisis set the stage for desires for “trustless” systems like Bitcoin.
“I feel like that really kind of set the groundwork for people to be very receptive to Satoshi Nakamoto and bitcoin...” — Felix Salmon [04:16]
Personal Betrayal vs. Systemic Risk: Bierut points out that the Madoff scandal’s impact was so profound because it felt like an intimate betrayal rather than an abstract risk.
“It just seems like your spouse coming to you and saying they’re having an affair... It’s so fundamental.” — Michael Bierut [07:19]
Perceived Risk in Crypto: The team debates whether people see bitcoin as safe or risky, unpacking the psychology of seeking returns in both cases.
Brand and Trust: Platforms like Coinbase and Robinhood build trust through design, ease of use, and branding—mirroring how classical bank architecture once signified safety.
“Ease of use creates trust. And because Robinhood is easy to use, people trust it, and that explains the growth.” — Felix Salmon [19:56]
Digital Trust Markers: Visual consistency, intuitive design, and workflow in apps now serve as digital analogues to classical, physical signifiers of trust (e.g., Greco-Roman columns in bank facades).
Segment starts @22:09
Desire for Proof: Many vaccinated people want digital proof (a “vaccine passport”) to demonstrate their status in various settings.
“They all feel…that they really want to be able to prove...that they’re vaxxed rather than just force people to trust them.” — Felix Salmon [22:32]
Legal and Ethical Controversy: State-level pushback (e.g., Texas and Florida) against vaccine passports is framed as an outgrowth of American individualism and suspicion of federal mandates.
“Anything that sort of smacks of the federal government...seems to just scare the wits out of certain people.” — Michael Bierut [24:01]
Distinction Between Records and Passports: Emily Peck draws a line between vaccination records needed for congregate settings (schools, colleges) and the more ubiquitous, Israeli-style “passports” needed for everyday activities (restaurants, theaters).
“You need to show in those specific circumstances that you’ve been vaccinated. But I don’t think we want to say...” — Emily Peck [26:55]
Equity Concerns: Peck emphasizes the risk that vaccine passports could reinforce existing inequalities both in the US and globally.
“Covid is already…reinforces inequality…If you then layer that on top…a passport…Like it? No, it's too much.” — Emily Peck [28:10]
Tech Realities: Felix describes New York’s Excelsior Pass, a digital, QR-code-based platform for proof of vaccination, while Bierut contrasts its cold efficiency to the “cozy” charm of the CDC’s handwritten paper cards.
“I have that delightful handwritten card…It was like the library card I got from my local library in Ohio.” — Michael Bierut [36:04]
Segment starts @40:51
Sensory and Ritual Value of Print: Both Bierut and the hosts articulate the unique pleasures and rituals associated with print media—its tactile presence, flexibility, and the act of leafing through ads or unexpected articles.
“The main thing with wood pulp based media…is the degree to which reading them is only one of many ways you can feel your experiencing…that piece of media.” — Michael Bierut [42:13]
“The pleasure of reading it is the pleasure of consuming the advertising that is just something that does not exist online with the possible exception of Instagram.” — Felix Salmon [46:07]
Online Media as a Different Ballgame: Peck notes that online, the exploratory, serendipitous aspect of print is lost. Online reading is driven by headlines and clicky content rather than discovery.
Cadence and Brand Experience: The arrival of a magazine or recurring newsletter (Substack, Axios) fosters a ritual, anticipation, and brand relationship much like traditional periodicals.
“If you open up the newsletter in the morning, it really presents itself in a way you really know how to work it.” — Michael Bierut [48:50]
Instagram as the Closest Digital Ad Platform: While Instagram has cracked digital advertising and branding for products (especially women's goods), it hasn't replicated the “higher up the funnel” branding or the immersive brand experience of print magazines.
“Instagram has obviously proved itself to be incredibly powerful at selling goods to women in particular…To what degree is it good at higher up in the funnel?” — Felix Salmon [51:45]
Loss of Branding with Streaming: The migration from physical media (albums, print) to platforms (Spotify, digital mags) means both branding and the experience of “boring bits” are lost, favoring highlights and algorithmic recommendations instead.
“Online everything is the front page, everything is the non boring bits. But you lose something…” — Emily Peck [56:36]
“There are songs which I love…on Spotify…I'm like, I love this song. I have no idea who it’s by.” — Felix Salmon [57:07]
On Digital Trust:
“Ease of use creates trust. And because Robinhood is easy to use, people trust it, and that explains the growth.” — Felix Salmon [19:56]
On Print Media Rituals:
“If you subscribe to the New Yorker, you get it once a week…it's this promise that you'll get it every week and you'll kind of flip through the pages and you'll discover…That's not the only thing the New Yorker is for.” — Michael Bierut [42:27]
On Vaccine Passports and Design:
“There's just something about that handwritten card that people, to a surprising and actually dangerous degree, keep displaying on their Instagram feeds…” — Michael Bierut [37:55]
On Branding and Digital Platforms:
“If you're trying to come up with a distinctive brand presence on Instagram, you have that square shape…But it's all happening within this very confined space.” — Michael Bierut [52:21]
Jeopardy! Logo Fumble:
The episode ends with a humorous anecdote from Bierut about a Final Jeopardy question on logos—all three contestants missed the answer “I ♥ NY” (designed by Milton Glaser):
“In wagering in the aggregate, $25,201 they had expended, $21,201 more dollars than Milton Glaser was actually paid for doing that logo, which he did pro bono.” — Michael Bierut [64:33]
Conversational, intelligent, and humorous. The exchange zips effortlessly from finance to design, public health, and media ethics, enlivened by vivid anecdotes and Michael Bierut’s designerly perspective.
This episode offers an insightful, often witty analysis of how we build trust in the digital age—from cryptocurrencies and health records to news consumption and branding. It’s a must-listen (and summary!) for anyone interested in the crossroads of finance, tech, media, and design.