How can technology rebuild trust and reduce admin burdens for volunteers in fire and emergency services?

Hello Smart Firefighting Community!

Welcome to another episode of covering real world innovations via interviews with fire service and technology industry experts that empower YOU to develop your very own Smart Firefighting strategy.

Recorded live at the Institution of Fire Engineers (IFE) 2025 Conference alongside the AFAC, WAFA, and Australian Institute for Disaster Resilience Conference in Perth, Australia.

Fireant’s Thomas Mynott joins the Smart Firefighting Podcast to explore how technology, trust, and collaboration are shaping the future of public safety.

Thomas shares how Fireant builds custom software that strengthens communication and efficiency for fire and emergency service organizations. He explains why some agencies are returning to building their own systems, how involving volunteers in design leads to better adoption, and what it takes to make technology truly serve those on the ground.

The conversation covers everything from the promise and pitfalls of software to the rise of “vibe coding” — where field personnel create quick, practical solutions for real-world challenges. Through it all, Thomas emphasizes one word that drives Fireant’s approach and success: trust.

So take a listen to hear what he has to share.