Podcast
So I Was In This House Podcast: Service and Sales Tales
Hosted by Everett Lippel · EN
Conversations about the strange, funny, unexplained, sad, heartwarming, and crazy things that happens to sales and service reps inside of other people's home and associated content. I spent over a decade running thousands of calls, meeting tens of thousands of people, If there's one thing I know, nothing surprises me. You never know what you're going to run into.
12episodes
Episodes
Newest firstAll episodes
So I Was in This House... Literally — Featuring Realtor John "Jet" Earl Thomas
2w ago01:11:11Tap to summarizeIn this episode, we sit down with John Earl Thomas, Realtor and Team Leader of JET Real Estate Team, serving the Dallas-Fort Worth area. John shares his perspective on navigating today’s real estate market, helping buyers, sellers, investors, and landowners make informed decisions with a practical and straightforward approach.Known for his focus on relationships, community, and connecting people with trusted professionals, John discusses what it takes to build trust, serve clients well, and create lasting impact beyond the transaction. Outside of real estate, John enjoys spending time with his family, cooking, and hitting the golf course.Episode SponsorsPivotl - Click for a free business financial score! Accounting and fractional CFO services built specifically for the tradesMy Method Ai - Ai Employees - Book a demo today!Cooper and Hunter - HVAC / Ductless Equipment
Transcribe →Is Private Equity Ruining the HVAC and Home Services Industry? A conversation w/ Gary Singleton
Jun 2501:32:18Tap to summarizeIs private equity ruining the HVAC, plumbing, and home services industry? Seems like half the posts I read these days are about this topic. It's no secret that private equity has been consolidating home service businesses in almost every market across the country. In this episode we explore this red hot topic with someone who made his exit a few years ago. Join us as we explore some heated topics on the matter. Buckle up for one of the longest conversations I've ever had on this podcast. Gary Singleton is an HVAC lifer who scaled multiple home service companies. He's currently involved in real estate and helping other contractors scale theirs.P.S. get your free business health score with my link below: pivotlscore.com/everett Pivotl Business Score - Free Business ScorePivotl- Accounting and fractional CFO's built for the tradesMy Method Ai - Ai Employees - Book a demo today!Cooper and Hunter - HVAC / Ductless Equipment
Transcribe →
Evan Hoffman: Cutco sales, HVAC adventures, and being a better person.
Jun 2001:09:22Tap to summarizeMost of you remember Evan Hoffman as the magnetic host of "HVAC Success Secrets Revealed", now the host of the Let's Vent Podcast. In this episode we cover a range of things like life, working in the trades, and some tough personal topics. Evan serves as a Fractional CMO with Free Agency, which means companies pay him to do the marketing strategy without having to give him a desk or health insurance, truly the dream. Evan Hoffman began his career in HVAC as a "Comfort Advisor," which is somehow a real job title and means he got paid to walk into people's homes and convince them their AC unit was basically a ticking time bomb. He was very good at this.Naturally, the next logical step was publishing three neighborhood magazines simultaneously, because if there's one thing a man who sells air conditioners is qualified to do, it's journalism. He did this for five years with Best Version Media before pivoting to owning a digital marketing agency focused on home services.. a venture that ended in 2024 when his business partner asked him to leave, which Evan prefers to describe as "an amicable parting of ways" and everyone else describes as "getting kicked out." During this same era, he co-hosted HVAC Success Secrets Revealed for 250 episodes, proving that if you can make heating and cooling compelling for that long, you can make anything a podcast.Today, He also hosts Let's Vent, a podcast he launched in 2025 that is either a masterclass in emotional intelligence or a natural consequence of everything listed above. Probably both.Episode Sponsorspivotl.com - Home Service Accounting and CFOmymethod.ai/inthishouse - Customized Ai Employeescooperandhunter.us - HVAC / Ductless EquipmentPivotl - Click for a free business financial score!
Transcribe →John Ellis: 6 Key Principles of Indoor Air Quality and 40 Years of HVAC
Jun 901:10:06Tap to summarizeToday we dive into indoor air quality (IAQ), as well as some meaningful experiences from an HVAC industry lifer... John Ellis used to be a rockstar... literally...Today, John teaches the Indoor Air Quality Principles Workshop for Daikin/Amana/Goodman, serves as a Field Service Trainer and Business Development Manager for The New Flat Rate, and is a Product Ambassador for Dust Free. Recently named one of the Top 25 Most Influential HVACR Instructors / Trainers for 2024, John joins the show to talk IAQ, real-world diagnostics, and what contractors need to understand about creating healthier indoor environments.Owner of Dynamic Air Consulting, brings more than 40 years of HVAC experience specializing in indoor air quality, building science, system performance, and field training. A former HVAC contractor and project manager, John has worked on major projects in hospitals, hotels, prisons, water treatment plants, and schools, including a South Coast AQMD pilot study testing high-performance filtration systems.Our SponsorsPivotl - Accounting and CFO services specifically for the tradesPivotl - Click for a free business financial score! My Method Ai - Ai Employees - Book a demo today!Cooper and Hunter - HVAC / Ductless Equipment
Transcribe →
Stop "Box-Swapping" HVAC Systems w/ Drew Cameron.
Jun 201:09:17Tap to summarizeDrew Cameron is North America’s most sought-after sales and marketing strategy and success advisor to Home Services Contractors as the founder and CEO of Flow Odyssey, president and co-owner Energy Design Systems, and a founder, lead trainer, board member, and foundation trustee for The Electric & Gas Industries Association (EGIA) Contractor University.Drew is a renowned author, speaker, educator, coach, consultant, software developer, networker, philanthropist, a Contracting Business magazine International Consultant award winner, and a National Comfort Institute (NCI) Influencer award winner. Would love to hear from some people who already perform ducts and CFM calculations. Please give like and share. This is for all you “box-swappers” out there just winging it. Yeah, I said it. We have a lot to say… Design matters!Get your free business score: Pivotl - Click for a free business financial score! Podcast Sponsors:Pivotl - Home Service Accounting and CFO built specifically for the tradesMy Method Ai - Ai Employees - Book a demo today!Cooper and Hunter - HVAC / Ductless Equipment
Transcribe →HVAC Sales Chop-Up w/ Broc Fletcher
May 2600:58:51Tap to summarizeBroc Fletcher went from being a $4-$6M per year HVAC sales rep to sales coach and trainer. In this episode we chop-up some good and not so good strategies in HVAC sales plus some great in-home sales Pivotl - Click for a free business financial score! Episode Sponsorshttps://pivotl.com/ - Home Service Accounting and CFOhttps://www.mymethod.ai/inthishouse - Ai Employeeswww.cooperandhunter.us - HVAC / Ductless Equipment
Transcribe →
From Homeless to Multi-Million Dollar Plumber w/ Cale Forester
May 1201:05:22Tap to summarizeAfter only 5 years of being off the streets, Cale Forester has built himself a nearly $5M plumbing business. Founder of Maston’s plumbing and drain in Tulsa Oklahoma, his passion in the trades saved his life. Now, he’s building a business where young men who have no options, can find the same success and feeling he did. Maston's PlumbingEpisode SponsorsPivotl - Click for a free business financial score! Accounting and fractional CFO services built specifically for the tradesMy Method Ai - Ai Employees - Book a demo today! Cooper and Hunter - HVAC / Ductless EquipmentPodcast LinksLinktree
Transcribe →
You're Not Marketing w/ Crystal Williams
May 401:10:42Tap to summarizeCrystal Williams is the founder of Lemon Seed Marketing, a branding and strategy agency built specifically for home service businesses. Raised in a multi-generation HVAC and plumbing family, she led marketing and expansion efforts for her family’s company, helping drive significant growth by aligning brand, customer experience, and operations. Today, she works with contractors across the country to turn first calls into long-term customers. Crystal also serves as secretary on the executive board of Women in HVACR. Episode SponsorsPivotl - Home Service Accounting and CFO My Method Ai - Ai Employees / Voice AgentsCooper and Hunter - HVAC / Ductless Equipment Podcast Linkshttps://linktr.ee/soiwasinthishousepodcast
Transcribe →
Joe Crisara: The Present and Future of HVAC Sales
Apr 2101:19:08Tap to summarizeThe man, the myth, the legend...Joe Crisara... AKA Uncle Joe.So what should we do?Joe Crisara is a renowned service industry speaker, author, and pioneer.Joe Crisara was once a struggling home service contractor with a failing business. He assumed the only way to create higher value was to work for a lower price. But when things looked most bleak, Joe had an aha! moment. Not only did it change his life – it skyrocketed his business. Today, Joe helps thousands of home service pros transform their customer service and sales through his “Pure Motive Service” approach.This episode discusses the State of the Union in the HVAC sales industry as well as what the future looks like.Episode SponsorsPivotl - Click for a free business financial score! Accounting and fractional CFO services built specifically for the tradesMy Method Ai - Ai Employees - Book a demo today!Cooper and Hunter - HVAC / Ductless Equipment
Transcribe →
Andy Hobaica: Stop Selling. Start Helping.
Apr 1501:26:27Tap to summarizeAndy Hobaica grew up in one of Arizona’s best-known family HVAC companies — Hobaica Services, serving Phoenix since 1952 — and he’s lived just about every side of the business. Installer. Technician. HVAC Sales / Comfort Advisor. And now, one of the most recognized high-performing residential sales pros in the game.But here’s the thing… Andy’s not just known for big numbers ($7-$12M per year!). He’s known for how he gets them. No gimmicks. No pressure. No slick nonsense. Just a simple philosophy that hits hard: stop selling, start helping. Andy's focus is the relationship... everything else comes after.On this episode, we talk about growing up in the trade, earning your stripes, what it really takes to connect with homeowners, and how technical knowledge plus genuine care can turn into elite-level performance. We also get into the bigger picture — personal brand, mindset, growth, and the meaningful work.Episode SponsorsPivotl - Click for a free business financial score! Accounting and fractional CFO services built specifically for the tradesMy Method Ai - Ai Employees - Book a demo today!Cooper and Hunter - HVAC / Ductless Equipment
Transcribe →