AI agents have transformed how software gets written, but the operational side of running software in production has not yet experienced a similar revolution. The same teams responsible for keeping systems healthy, investigating incidents, and managing reliability are still doing much of that work manually.

Mezmo is a Production AI company that makes autonomous operations fast, efficient, and safe. Their open source project, AURA, is a declarative agent framework specifically designed for SRE and platform engineering workflows. It takes a Kubernetes-inspired approach where teams define what they want agents to do rather than scripting every step of how to do it.

Andre Elizondo is the head of product at Mezmo, and he has a background in systems engineering, SRE, and observability. In this episode, Andre joins Kevin Ball to discuss what makes SRE agent workflows fundamentally different from coding agents, how AURA handles context engineering, AURA’s declarative configuration model, the spectrum of agent autonomy, and where the role of the SRE is headed as agents take on more of the operational work.

Full Disclosure: This episode is sponsored by Mezmo.

Kevin Ball or KBall, is the vice president of engineering at Mento and an independent coach for engineers and engineering leaders. He co-founded and served as CTO for two companies, founded the San Diego JavaScript meetup, and organizes the AI inaction discussion group through Latent Space.

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