Paligo is a cloud-based component content management system (CCMS) that helps teams create, manage, and publish structured technical documentation with powerful content reuse and collaboration. By enabling “write once, publish everywhere” workflows and AI-ready structured content, it accelerates production, ensures consistency, and turns documentation into a scalable business asset.

In this episode, we discuss the challenges of enterprise AI with Rahul Yadav, CEO of Paligo. We explore the disconnect between advanced AI models and the inconsistent outputs they produce due to unstructured and outdated content. Rahul emphasizes that the issue lies not with the AI models but with the underlying content, advocating for structured content systems. He explains how Paligo’s structured content management can reduce AI hallucinations and improve efficiency. We also discuss the evolving role of technical writers in the AI era, highlighting their importance in creating structured, semantically rich content. The conversation underscores the need for enterprises to treat documentation as a strategic asset rather than a cost center.

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