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In today’s conversation transcript, you’ll listen to a realistic, upper-intermediate to advanced English conversation between two housemates (Kate and Dan) trying to figure out what happened to a missing delivery.

You’ll hear the kind of English native speakers use when something goes wrong: disbelief, anger, suspicion, and quick problem-solving — especially when there’s a deadline (a birthday gift coming up fast).

You’ll learn:

The vocabulary word “livid” (extremely angry — stronger than “upset”)

The natural English phrase “chase (something) up” (to actively follow up until it gets resolved)

How native speakers talk about delivery issues, “proof of delivery” photos, and customer service frustration

A fluency tip: repeating a key word as a reaction (“You’ll what?” “Saturday?” “Delivered?”) to sound more natural in real-time conversation

After you listen, try this: react out loud to a few lines by repeating one key word with emotion — no full sentences needed.