She was called polarizing. She cried in meetings. She was written off as "the rookie." Then she spent 30 years rising through Oracle and Microsoft to become a Global Customer Success Leader for the Americas. Wendy didn't wait to feel confident. She built the skills to project authority even when she didn't.

In this episode, Wendy breaks down exactly how she did it, including the practical strategies she used to manage emotional responses at work, shake off damaging labels, and position herself for opportunities most people never even get invited to.

You'll learn:

A concrete technique to stop tears in the moment and stay composed under pressure
How to identify the labels that cap your career, and what to actually do about them
Why being heard at work isn't about speaking louder, it's about being in the right rooms
When to be the one speaking up, and when letting someone else take the lead is the smarter power move
How casual networking leads to the sponsors and mentors that actually accelerate careers

If you've ever been dismissed, mislabeled, or felt like your emotions were working against you at work, this episode is your playbook.

About Wendy: Retired after a 30-year career in Washington-area tech, Wendy served as Microsoft's Global Customer Success Leader for the Americas and VP of Customer Success at Oracle, where she led teams responsible for half of Oracle's North American Cloud Technology customers. She's a longtime advocate for diversity in tech and an active mentor through Girls in Technology (GIT).