In this episode REALTORS® Adam Kruse and Shannon St. Pierre talk to Sam Baer of Servpro about biohazard cleanup. Find out why cleaning up blood isn't nearly as easy as you might think.

Email questions to PODCAST@HermannLondon.com

Producer - Joey Vosevich

Theme Song by Trastornobeats

3:05 Does Sam watch true crime shows on Investigation Discovery Channel and Hoarders on A&E?

4:35 Sam Baer works for business development of Servpro of Northwest St. Louis County which owns Servpro Oakville/Mehlville, Affton/Webster Groves, and Clayton/Ladue.

6:15 What does Servpro do as an emergency response contractor?

11:05 What is biohazard?

12:25 Why does concrete need to be chipped out and removed if there is biohazard left on it?

14:30 If biohazard remediation is not done right then the homeowner will find out because of the smells

15:25 How long do you have to find a body before they become a biohazard?

16:24 The longer a biohazard sits the more expensive the remediation is

16:54 What training has Sam had to go through?

18:26 At what point in a biohazard discovery is Sam called in to help?

19:23 If the homeowner has a deductible, Sam can tell them what they can do to meet that deductible immediately to get the work started

20:20 How long can biohazard sit before Sam has to rip out the floor?

22:10 Itel is a company that can match flooring samples to help find a replacement

24:22 What is the worst thing that comes out of a body?

25:57 Is there a way to find out if there was a death in a home?

28:21 There is always an undeniable smell linked to biohazard

34:16 What happens when Sam finds evidence like shell casings or notes?

35:30 How does Sam document how he handles the homeowner’s personal items?

36:41 Why doesn’t Sam use harsh chemicals like hydrochloric/muriatic acid? Why does Sam prefer to use concrobium broad spectrum to clean?

42:03 Jon Don is the major supplier to restoration companies. They also offer training.

42:46 How can someone get their new home COVID cleaned?

44:20 Sam has just started to COVID clean restaurants

45:40 COVID cleaning involves fogging and wiping

46:10 Servpro learned a lot by COVID cleaning first responder vehicles

47:18 314-461-2020 is Sam’s direct number.

47:54 314-846-0600 is Servpro’s phone number