Paul Estes, the author of The Gig Mindset and currently the Chief Community Officer at Mural, is a workforce influencer thinking about how to keep the human at the center of the SaaS industry. In this episode, MBO Partners speaks with Paul about how workers and organizations are transforming themselves using gig economy strategies, as well as how organizations can harness the power of their own communities of on-demand experts to help create customer-centric solutions.

Paul talks about his book The Gig Mindset and the TIDE concept of taskifying, identifying, delegating, and evolving to power an independent career. He also talks about his own transition from independent work back to joining the creative SaaS company Mural as its first Chief Community Officer. He talks about the connection between a software-driven economy and the need for in-demand experts. He also touches on outcome-driven work, the companies that do that well, and approaches that both enterprises and independents can take to optimize work.

About This Episode’s Guest

Paul Estes is an unstoppable advocate for the talent economy, dedicated to creating opportunity for everyone through a thoughtful marriage of technology and human talent. He has held leadership roles at Dell, Amazon, and Microsoft, where he led a team of progressive HR, procurement, and legal trailblazers to launch Microsoft's Gig Economy freelance program. Still keeping an active “gig mindset” of his own, he has recently joined Mural as its Chief Community Officer. He is the author of The Gig Mindset.

About MBO Partners®

MBO Partners is a deep jobs platform that connects and enables independent professionals and microbusiness owners to do business safely and effectively with enterprise organizations. Its unmatched experience and industry leadership enable it to operate on the forefront of the independent economy and consistently advance the next way of working. For more information, visit mbopartners.com.

Episode hosted by Aassia Haq; produced, edited, and engineered by Leslie Jennings Rowley. With music by Brian Burrows.

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