In Episode 70 of Success Behind The Numbers, we sit down with Steven and Erica Gendel of The Gendel Group, Operating Partners at Keller Williams Livingston, to talk about what it really means to build a business and a life with intention.

Known for their calm leadership and clarity in how they operate, Steven and Erica have built a real estate business rooted in strong communication and long-term thinking. Their approach to team building and operations has created consistency, structure, and sustainable growth.

At the heart of it all is their son Joshua, a medically fragile child whose life, and the loss they experienced, continues to shape how they show up every day. They’ve chosen to live in a way that honors him, creating a life grounded in joy, humor, and connection. A powerful conversation on resilience, perspective, and what truly matters.

Timestamps:
0:00 – Intro: Meet Steven & Erica Gendel
2:30 – Building a Business as Partners
6:15 – Playing to Strengths & Defining Roles
10:40 – The Systems Behind Their Growth
15:20 – The Value of an Operating Partner
19:45 – Leadership & Accountability
24:30 – Scaling with Structure
29:10 – Advice for Agents Building Teams
33:45 – What They Would Do Differently

Follow Rich:
📲 Instagram: @richamato_kwcore
📧 Facebook: Richard Amato Keller Williams Core

Follow The Gendel Group:
🌐 Website: www.gendelgroup.kw.com
📧 Facebook: Gendel Homeselling Team at Keller Williams Suburban Realty

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Building a Business Through Life’s Hardest Moments #70