
Loading summary
Scott Clary
Today's Success Story podcast is brought to you by Vanta. Now listen up. This matters for your business. In today's digital landscape, security isn't optional, it's essential. Without it, deal, stall, sales cycle stretch out and scaling becomes really difficult. Why? Because investors, customers, partners, they all expect businesses to demonstrate strong security practices before they commit to anything. And if you can't prove trust, you lose opportunities. So whether you're a startup founder trying to land that first big client or an established company scaling your security program, Vanta helps businesses of all sizes prove they're trustworthy by Automating compliance across 35 frameworks like SoC2, ISO 27001 and HIPAA. The exact certifications your prospects, your customers are demanding. And here's why you need to pay attention. Vanta gives you back precious time you're currently wasting on compliance. Their platform automates up to 90% of the tedious compliance work and it helps you respond to those endless security questionnaires up to five times faster. And they also connect you with to get your security program running immediately. And the results they speak for themselves. A recent IDC report found that Vanta customers achieve over $535,000 per year in benefits and the platform pays for itself in just three months. So join over 10,000 global companies like Atlassian, CORA and Factory who use Vanta to manage risk, improve security in real time, and don't miss this for a limited time, only my listeners can get a thousand dollars off Vanta. That's real money back in your pocket. Visit vanta.com Scott now this offer expires. That's V A N T A dot com Scott For $1,000 off a huge shout out to Federated Computer for supporting today's episode. Let me explain why I love Federated Computer. Why they are friends of success story. They are changing the way businesses buy software because we all need software to run our businesses. I don't care what kind of business you're building, but the best business software doesn't have to cost thousands of dollars each month. So Federated Computer replaces a lot of the software that you're using right now. Let me explain. The average typical Federated computer customer saves 75% or more on their software built and gets great software, top notch customer service and support and a software solution that is uniquely installed for your business without any sort of surveillance or breaches of privacy. For example, if you use Google for email, Salesforce for CRM, Slack for team chat, list Monkey for customer acquisitions, and Airtable for data management with a team of 10, you'd save $9,000 per year on software costs by switching to Federated Computer. They replace all of those. And what's wild is that the cost of Federated Computer doesn't grow as your team grows. You can use Federated Computer savings to grow your business. Rather than feed the woke Silicon Valley software companies. The Federated Computer team literally invented cloud software. They actually have the patents to prove it. And they are taking a hammer to the ridiculously high prices of business software that all entrepreneurs are suffering from. Federated Computer. They've been a longtime supporter of success story. They're offering 30% off their already low prices when you use a coupon code freelance. So go to www.federated.computer to begin saving 75% or more on your monthly software costs. That's www.federated. these folks are going to do you a big favor. Check them out.
Paul Rice
If you're a poor farmer and you only have one or two acres of land, the only way that you can truly create economic wealth is by building economies of scale.
Narrator
Some leaders follow the system. Paul Rice changed it. As founder and CEO of Fair Trade USA, he's helped over 1 million farmers and workers earn fair wages, bringing fair trade into 200,000 retail locations and generating $1 billion in additional income.
Paul Rice
I studied in economics international development when I was an undergrad. Got really excited about going overseas after graduation and helping out. The summer of 1983, I bought a one way ticket to Nicaragua and I went off to work with farmers.
Narrator
His journey started on the ground. Paul spent 11 years in Nicaragua working with farmers and building one of the world's largest organic coffee cooperatives.
Paul Rice
After being in Nicaragua, working in various communities and really ignoring this whole issue of market access and price, I kind of heard by accident about Fair Trade. After hearing about the Fair Trade market in Europe, I ended up organizing Nicaragua's first Fair Trade Co op. Over the next four years, we were exporting over 100 shipping containers of coffee. After four years, I started to feel like it was my duty to come back to the US and that's what led me to come back and start Fair Trade USA.
Narrator
Since founding Fair Trade USA in 1998, he's partnered with brands like Patagonia, Nespresso and Whole Foods. Today he's here to talk about ethical business, business and the future of conscious capitalism. Let's get into it.
Paul Rice
Business can and must be a force for good. Business cannot sit on the sidelines in the face of climate change and global poverty and all the problems business has to be a part of the solution.
Scott Clary
Welcome to Success Story. I'm your host, Scott Clary. The Success Story podcast is part of the HubSpot podcast network. But HubSpot doesn't just have great podcasts. If you're an entrepreneur, if you're a builder, they've got your back. Now why is that important? Because if you're building anything, you know that marketing in 2025 is absolutely wild. Now why is that important? Because you know, if you're an entrepreneur, if you're building anything, marketing in 2025 is wild. Savvy customers spot fake messaging instantly, anything.
AI generated, they sniff it out.
Privacy changes make ad targeting a nightmare, and everyone needs more content now than ever. And that's why you have to have HubSpot's new marketing trends report. It doesn't just show you what's changing, it shows you exactly how to deal with it. Everything's backed by research but focused on marketing plays that you can use for your business tomorrow. If you're ready to turn marketing hurdles into results for your business, go to HubSpot.com marketing to download it for free. A huge shout out to Lingoda for supporting today's episode. Now if you're ready to master a new language, Lingoda is the online language platform trusted by over 100,000 students worldwide. Lingoda offers live classes with real teachers available 24 7. You can choose from German, English, business English, French, Spanish or their newest addition, Italian. What sets Lingoda apart? The smallest class size in the market. It's just you and up to five other students. Or if you want, you can go one on one for personalized attention. Their native level teachers don't just teach language, they share culture too. And you'll speak confidently from day one. With Lingoda's flexible scheduling and proven curriculum, students report being able to navigate real conversations in weeks, not years. And if you're using Lingoda for business, their CEFR aligned courses ensure that you're learning internationally recognized language standards that employers value. Between sessions, you're going to reinforce your skills with downloadable materials and bite sized practice exercises. And all success story listeners, they put together a special deal. Try lingoda free with three group classes or one private class. Plus you save on any course with my link. Try.lingoda.com success story and code Scott25 don't miss this chance to transform your life through language learning. Today's Episode is brought to you by Vanta. Now listen up. This matters for your business. In today's digital landscape, security isn't optional. It's essential. Without it, deal stall sales cycles stretch on and scaling becomes very difficult now. Why? Because investors, customers and partners all expect businesses to demonstrate strong security practices before they commit. If you can't prove trust, you lose opportunities. So whether you're a startup founder trying to land that first big client or an established company scaling your security program, Vanta helps businesses of all sizes prove that they're trustworthy by Automating compliance across 35 frameworks like SoC2, ISO 27001 and HIPAA. The exact certifications your prospects are demanding. Here's why you need to pay attention. Vanta gives you back precious time that you're currently wasting on compliance. Their platform automates up to 90% of the tedious compliance work. It helps you respond to those endless security questionnaires up to five times faster. And it connects you with experts to get your security program running immediately. The results speak for themselves. A recent IDC report found that Vanta customers achieve over $535,000 per year in benefits. And the platform pays for itself in just three months. So you're going to join over 10,000 global companies like Atlassian, Quora and Factory who use Vanta to manage risk and prove security in real time. And don't miss this for a limited time only my listeners can get a thousand dollars off Vanta. That's real money back in your pocket. Visit vanta.comScott right now before this offer expires. That is V A N T A V.com Scott.
Interviewer
What does it mean to be Fair Trade certified?
Paul Rice
When a product is Fair Trade certified, what that means is that the the factory or the farm where that product came from met this rigorous 200 point checklist of social and environmental standards. Right? So it is without a doubt kind of the gold standard in terms of social responsibility and sustainability. So when a product wears that Fair Trade certified label, it means it comes from a farm or a factory where the environment was taken care of and the workers were taken care of.
Interviewer
Now, obviously there's a story behind where this came from and sort of your story as well. I really think your story is fascinating because you were before this whole idea even started. So you were an activist and you were living within all these small coffee farms in Nicaragua. So how long ago was that? Like, take me back to that version.
Paul Rice
Of Paul Yeah, yeah. So I studied economics and international development when I was an undergrad and got really excited about going overseas after graduation and helping out. So in the summer of 1983, fresh out of college, I bought a one way ticket to Nicaragua. And I went off to work with farmers and I thought, oh, I'll do this for a year or two, get some experience, and then come back to the States and do something sensible. I ended up staying for 11 years. So from the age of 22 until the age of 33, I was living in very remote communities in the mountains of northern Nicaragua, working with farmers, mostly coffee farmers. And, you know, the mission was to help those farmers come together and form co ops and try to implement better agricultural methods, try to help them improve their income. And that was kind of how I, you know, got on the journey. I was riding horses pretty much every day through these remote mountain forests from one village to the next, hanging out with farmers, sleeping in their home, sleeping in hammocks, you know, eating rice and beans three times a day. It was an adventure.
Interviewer
Where did you get the idea? Because obviously, you know, people go backpacking, people want to volunteer once in a while. Where did the idea to spend time with coffee farmers and Nicaragua specifically come from? That's a unique community you tap into.
Paul Rice
You know, there was this whole process going on at the time in the 80s in Nicaragua, where poor people were given. Were given access to land in many cases for the first time. So so much of poverty in rural areas around the world is due to the fact that people just don't have access to land. And so in many cases, they're forced to move to the cities or they're forced to work for $3 a day on someone's big farm. So the question of land and access to land is a big one when we think about global poverty and how to address it. And so in Nicaragua at the time, there was something going on called a land reform. And there have been land reforms all over the world at different points in history. This one was helping the poor get access to land. And I had read about that. I'd studied that in college. I thought, okay, I want to go see that up close. So that was why I went to Nicaragua. To be, you know, in a place where they were giving poor people what they needed most, which was land. And then technical assistance and, you know, training and tools and credit in order to help them work the land productively. And, you know, if you're, if you're a poor farmer and you only have one or two acres of land, which is what most of them had, the only way that you can truly create economic wealth is by building economies of scale, right? Which means joining together with other farmers in your community. You know, when you have 50 or 100 farmers. Then you have enough land under production to buy a tractor which you can share or buy a processing machine which then allows you to sell a more value added product. Here in the United States we had and have farming co ops. It's very common, you know, Sunkissed oranges. You're from Florida, you live in Florida. Sunkist Oranges is a farmer owned cooperative based in Florida. Ocean Spray Cranberries, Diamond Almond. So here in the US we also have farming co ops. And again, the idea is with economies of scale you can add value to the product. And that was really what we were trying to do in Nicaragua at the time.
Interviewer
And I think that, listen, it's a great initiative and you can correct me and my assumptions, but it's a great initiative to give land to these farmers. But I would assume that even if they're farming, and I think the problem that fair trade is solving is even if they're farming and they're creating a commodity to a degree, people that purchase that commodity are still exploiting. So they're still trying to take advantage of these farmers, even though, you know, the step one in creating wealth is to give land. But then all of a sudden, now there's all these other hurdles and there's all the other, other things that these farmers have to navigate that they've never navigated ever before. And maybe just describe what you experienced, even what fair trade was eventually created to rectify and to fix. But what did you experience when you had these Nicaraguan farmers creating growing coffee beans, I guess, and then, and how they interacted with people that were purchasing the beans? Sort of like the commercial supply chain.
Paul Rice
Yeah, yeah, yeah. And that's a great question, Scott. And you're right, you know, the secret sauce of fair trade and other forms of what I call responsible sourcing. The secret sauce is direct market access by a producer to the market. So yeah, in the case of Nicaragua, for many years I was working with farming groups who were trying to produce more on a given acre of land, but they were still selling in the local market to middlemen who were paying pennies on the pound for the value of, of that coffee. And you know, we're talking about farmers. The farmers I was working with were, you know, again, two acres on average. Most of them did not have electricity, so they didn't have Internet access. They didn't know what the global price for coffee was. They didn't know the value of their own product. And so they were kind of negotiating blind. And typically a middleman, a coffee buyer would roll up into their community with a pickup truck and say, hey, y'all, today's price for coffee is 10 cents a pound. Take it or leave it. Cash on the barrel. Get that coffee. And then, of course, the middleman would go back into the cities and sell it for a huge profit, you know, and, and, and so that kind of lack of market access then and now often locks small family farmers into a generational cycle of poverty. They just can't rise out of poverty because they can't capture the true value of the harvest that they're producing. And so, you know, after. After being in Nicaragua for seven or eight years and working on, you know, various projects, working in various communities and really ignoring this whole issue of market access and price, I kind of heard by accident about fair trade. This was the summer of 1990, and Fair Trade was a movement that was just getting going in Europe. And so in Switzerland, in the UK and Germany and other countries, buyers who called themselves fair traders were basically saying to farmers around the world, we'll buy your product at a better price and we'll help you that way. And their slogan was, trade not aid. Trade not aid. And the whole philosophy was, why send aid to alleviate poverty around the world? If we can just buy farmers products at a better price, then they can improve their lives on their own without depending on foreign aid. And of course, this is a very relevant conversation today, which I hope we can get into a little later in the conversation as we see the US Government backing away from USAID and foreign aid around the world. And so what do we do? But back to 1990, long story short, after hearing about the fair trade market in Europe, I ended up organizing Nicaragua's first fair trade co op. Organized 24 small coffee families. They came together. We filled one container shipping container with. With coffee. We shipped it to a buyer in Europe. They paid us over a dollar a pound of coffee.
Scott Clary
Wow.
Interviewer
$.
Paul Rice
Pound for a dollar per pound for our coffee at a time when local middlemen were paying 10 cents. So we gave our farmers 10 times more money that season. It was a small amount. It was one container. But that was like the spark that lit the prairie fire. Over the next four years, I helped grow that co op to 3,000 families. We were exporting over a hundred container shipping containers of coffee by the fourth year. And, you know, the buyers in Europe, the fair trade buyers, were paying at such a great price that we were able to deliver, you know, enough income for farmers to stay on the land.
Interviewer
That was an issue, them even staying.
Paul Rice
On the land, staying on the land, keeping their kids in school, putting food on the table, bringing clean water into their villages for the first time. It was amazing what these farmers were able to do without the help of government or international charities. And so for me, that was like a transformational experience in terms of how I thought about the challenge of global poverty and the most sustainable and effective way to deal with it.
Interviewer
I think that's a very smart way to deal with it. And I know at one point in your life, I'm assuming very early on you were anti capitalist. You did not agree with this system that we all live in every single day. And I don't think that the system that we're living is the best form of capitalism, but it's, it's so during this metamorphosis and this sort of realization and you building this co op, this is like, this is conscious capitalism. This is the best version of capitalism. Capitalism that actually helps. It's, it's a tool that is exploited, but when it's not exploited, it can actually help a community. It can help a lot of people. And that's, I'm assuming how you, you changed your view over creating these co ops and whatnot.
Paul Rice
Exactly, exactly. Yeah. I mean I, I had lived in, in, in, in rural communities for so long and seen so many beautiful, bright, hardworking farmers.
Interviewer
Yeah.
Paul Rice
That time and again, year after year were being left behind by the global market because they didn't have access to that global market. And so for me, capitalism was failing now.
Interviewer
Right.
Paul Rice
That all the opportunities in the global market were failing those communities and those beautiful people I was working with. And that was kind of the impetus for me feeling like, well, capitalism is the problem. What I learned through this fair trade journey is actually we can organize the poor and help them plug into companies and consumers that care. And that more equitable model of trade can be truly transformational for farmers and workers around the world. And so yeah, you're exactly right. I ended up becoming much more of a fan of conscious capitalism. I saw the strength of markets and the strength of consumer education to help the farmers that I was working with. And that was a big deal for me. And actually, so at that point, I'd been in Nicaragua for 11 years. I married a local gal, I had a kid. You know, I was rocking the mustache, I was Pablo, I was not Paul, I was Pablo. And I thought I would live the rest of my life there. You know, it was a very beautiful, happy life. I was very fulfilled. And yet, you know, after four years of leading this fair trade Co op Scott I started to feel a calling. I started to feel like it was my duty to come back to the US Because Fair Trade was big in Europe and there was nothing happening here in the US And I kind of felt like I have no right to stay here in Nicaragua. I need to take this movement to the US I need to see if I can plant the seed. The US Being the largest consumer market in the world, see if I can help my farmers by going and planting the Fair Trade seed in the US and that's what led me to come back in 94 and start Fair Trade USA.
Interviewer
I want to understand something because you mentioned that a lot of the problem with the global supply chain and coffee in particular, but I'm assuming it impacts every product that we, you know, get from another country. You mentioned that that first buyer, like, I guess I want to look at like who's the bad guy? Or is there, are there multiple bad guys that create this really harsh environment for people all over the world? Is it the first buyer?
Scott Clary
Is it the corporations? Is it the consumer?
Interviewer
Like in your opinion, you know, who's the, the worst individual that reinforces this negative life for these farmers? Is it, is it the consumer or is it the where is it?
Paul Rice
No, I don't think most consumers are aware I that, you know, that the things that we buy have come to us at the expense of the farmers or the workers that are making them. I don't think most of us think about child labor in our chocolate bar or deforestation in the coffee that we drink. And so I wouldn't blame the consumer. And honestly, I don't really think in terms of who's the bad guy. I think in terms of the system of global production and trade and consumption and how we can architect a system that enables everyone to win.
Interviewer
Right?
Paul Rice
Because right now, arguably in much of international trade, the farmers are getting left behind. Maybe the environment is being damaged through bad agricultural practices. So how do we re architect that in a way that farmers can put food on the table and protect the community that they live in, protect the environment, Brands can make money and consumers can get a great product that makes them feel good. And that that's really what Fair trade is all about. It's creating that win, win, win scenario in which everyone thrives.
Interviewer
What's the. So now at this point, you come back to the US you're going to figure out how to bring this idea to the US and that means, I'm assuming, starting with some of the largest companies in the world, that would be Importing the product. So what's the business case? Because I know that there's, I know that there's the feel good component, but to radically shift and disrupt anything when there's no, there's no cultural shift at this point, when you're coming back towards fair trade, what's the pitch? How does it make sense for people that you first get them on board?
Paul Rice
Yeah, it's a great question. You know, I mean, I, I had lived a life in Nicaragua with those families. So when I first came back and started pitching fair trade to companies up here, I started just by pitching it as the right thing to do. Yeah, you know, making sure that we take care of those farmers and their families is just the right thing to do. And honestly that point of view resonated with Most of the CEOs that I was talking with at the time, but it wasn't enough. So to your point, there's gotta be a business case, right? Because that's how companies work. They can't pay more to the farmers in their supply chain if it means they're going to bankrupt their own business. So there's got to be a win, win proposition there. And I think, you know, the first step is overcoming this, this trade off mentality that we've been taught that either a company can be profitable or it can be sustainable, but it can't really be both. Right.
Interviewer
That's what I think a lot of people believe.
Paul Rice
And so you know what, what has to happen is that an executive, a leader, a consumer, we have to at least entertain the possibility that we can have a sustainable company that is also profitable, that is also wildly successful. And now increasingly we have more and more examples of that in the US economy and in the global economy. But when I started Fair Trade USA in 1998, it was still a little bit of a radical idea that you could be profitable and sustainable. And so the pitch, in answer to your question was first and foremost, look at the data on how consumer demand is evolving. Look at the data, don't take my word for it. There's an abundance of data that indicates that consumers increasingly want products that make them feel good.
Interviewer
Right.
Paul Rice
They want products that are consistent with their social and environmental values. They want to know that they're not doing harm. There have been so many scandals over the years around child labor in the chocolate industry and around deforestation and bad labor practices and environmental destruction and so on. And so I think first and foremost, consumers don't want to feel like it's their fault that that bad shit Happened.
Narrator
Yeah.
Paul Rice
Sorry, can I say stuff like that? Yeah, totally, yeah.
Interviewer
No, you can't. That's normal.
Paul Rice
So, you know, then the question becomes, you know, is that consumer demand and that shift, which by the way, we know that that millennials and Gen Z index even higher in terms of their expectations of companies and how those companies will take care of the environment and take care of farmers or workers. So, you know, it's a future trend, it's not just a fad. Right, so then how do you tap into that? And with fair trade, you know, one of the advantages of fair trade is that it's a certification, right? It's not just a general claim like, oh yeah, we believe in fairness. No, no, it's an actual certification. If there's a standard, the farms are audited against the standard. And so there's a credibility that comes with a Fair trade certified product, right. Where the consumer sees that label and knows, oh, I don't have to believe the company. Right. Well, there's an independent third party audit that's verifying this claim and the companies put the, put the seal on the product. I've got one right here. Here's organic Bolivian coffee, Trader Joe's. Here's the fair trade certified label, right? So that's how you know that that product meets that standard. So there's that credibility. And so, you know, in answer your question about, you know, what's the pitch, what's the business case for fair trade? There are several, but the first one I would argue is meet the growing demand for responsible products. Meet the growing demand and be successful as a company because you're tapping into that consumer a big thank you to.
Interviewer
Indeed for supporting success story. Because hiring people is one of the hardest things you're ever going to have to do as an entrepreneur, as a found, as somebody who's trying to build a business, it's important to hire well and find the right person. But it takes so much time and it's so labor intensive because like most entrepreneurs, you have a thousand things going on and there's a good chance that you just realized your business needed to hire somebody yesterday. So how can you find that great, amazing right fit candidate fast? It's easy, just use Indeed. Because you don't have to waste time struggling to get your job post seen on all these other job sites. If you're using Indeed, you can just use their sponsored jobs to help you stand out and hire fast. Your post jumps right to the top of the page for relevant candidates so you can reach out to exactly who you're looking for faster and the results really speak for themselves. According to Indeed data, sponsored jobs posted directly on indeed have 45% more applications than non sponsored jobs. And you know what I love most about Indeed? It really just makes hiring so fast because everything is streamlined in one place. No more juggling multiple platforms or waiting weeks for the right candidate. And how fast is Indeed in the minute I've been Talking to you, 23 hires were made on Indeed According to Indeed data worldwide. There's no need to wait any longer. Speed up your hiring right now with Indeed and listeners of success story will get a $75 sponsored job credit. To get your jobs More visibility@ Indeed.com Clary terms and conditions do apply. Just go to Indeed.com Clary A huge thank you to NetSuite for supporting today's episode. Now, what does the future hold for business? If you ask nine experts, you're going to get 10 answers. Bull market. Bear market. Inflation up. Inflation down. Honestly, at this point you just need a crystal ball. But until we get one, over 41,000 businesses have found the next best thing. They future proofed their businesses their operations with NetSuite by Oracle, which is the number one cloud ERP. Imagine having your accounting, your financial management, your inventory, your HR all flowing together in one fluid platform. And here's what makes NetSuite different. It gives you one source of truth for your business. You get the visibility and control to make quick, confident decisions while others are guessing. You're working with real time data, insights, forecasting. You're basically looking into the future of your business with actionable data. Whether your company earns a couple million or even hundreds of millions, NetSuite helps you respond to immediate challenges and helps you grab your biggest opportunities. And speaking of opportunities, they put together the CFO's guide to AI and machine learning@netSuite.com ScottClary this is the playbook for understanding how to use AI for your business. The guide is free. That is NetSuite.com ScottClary the question I have is outside of the pitch for the company, what would be one of the most jarring facts? That if somebody knew about non fair trade products, they would never buy them ever again?
Scott Clary
Because I think that's part of it as well.
Interviewer
The company, yes, they're focused on the bottom line, but who represents the bottom line? The consumer. And if the consumer knew x about non fair trade product, they would never get it. What would that thing be?
Paul Rice
Well, you know there, there's been a lot of research and and media coverage of Child labor? Yeah, in the cocoa industry in West Africa. So about 60% of the global production of cocoa, which is the key ingredient for chocolate, comes from Ivory coast and Ghana. 60% of the world's production comes from those two countries. And sadly, child labor is rampant. And it's not because, you know, it's not because parents are evil, it's because they're poor. Right. The poverty levels are so great, there's that people feel compelled in some cases to bring their kids to the fields. In other cases, there aren't local schools. And so if you're headed to the fields, what are you going to do with your 6 year old? There's no local school. You're going to leave your 6 year old at home alone all day? No, you bring them to the field and then they end up helping out. So child labor is a real problem and it's rooted in poverty, it's rooted in lack of schools. And so, you know, one of the areas where we've focused a lot of time and attention and other certification labels have as well, is in how do we lift those farmers in West Africa out of poverty and how do we help them get access to education for their kids so that we can overcome the child labor issue. And so, you know, one of the things, we started working with Hershey a number of years ago and they sourced from that region of Africa, Hershey has a small fair trade program. They're not 100% fair trade. They do other things as well. They work with other certifiers and they're trying to do the right thing. But with the Hershey fair trade program, the first thing that the farmers did with the extra income they got was they started building their own school. In the first.
Interviewer
In these countries?
Paul Rice
Yeah, in Ivory coast, in the first year, the communities where Hershey was sourcing built 13 schools. Now I'm talking about simple, small two room schoolhouses, but still better than what.
Interviewer
They had before, which was nothing, I'm assuming.
Paul Rice
Which is nothing. Yes, exactly, exactly. And so then, and the community negotiated with the government and basically said, we'll build the school, you provide the teachers. And the government said, okay, we can do that.
Interviewer
Wow.
Paul Rice
And so we ended up putting hundreds and hundreds of kids into schools just in the first couple of years. And so, you know, it was a real impact in terms of eliminating the incidence of child labor in those communities. And I'm so proud of that. And I'm so proud of the consumer because at the end of the day, the consumer, by buying those products was making that Possible. I don't know. Have you seen. Have you seen a chocolate product called Bark Fins?
Interviewer
I think so.
Paul Rice
Bark Fins, Yeah. Bark Fins is one of Hershey's brands. That was that. That's the. The brand that we worked with. And, you know, everyone I knew, I mean, that brand was on fire. Everyone I knew was buying Bark Fins. This was like, you know, 10 years ago. And it really made a difference. It made a difference. It kept kids. It kept kids in school.
Interviewer
It's so crazy to me. I've had this conversation I had Scott Harrison from the show, and obviously, very different business, but same idea. Like, the amount of money required to make such an insanely, an insane difference in someone's life overseas is so small. Like, it's such a small amount of money. You incorporate this program, all of a sudden, getting rid of child labor. Now you have access to education. Like. Like overnight, like the whole community is. Is lifted up. And it's not actually like you're like. To your point, it's not. It's not even charity. It's just doing business ethically. That's.
Paul Rice
That's the.
Interviewer
That's.
Scott Clary
That's what's.
Interviewer
It's. It's not funny. It's actually quite sad that if you just did business the way business was supposed to be done, they'd have all these opportunities, too. So you're not even fundraising. You're not asking anybody for money just to do business the way that you do business here.
Paul Rice
Exactly. Yeah, that's exactly right. Yeah. And if you think about it, if you think about it from the perspective of a consumer, you know, there's so much going on in the world right now that has people worried. You know, when we think about the problems that. That we face as a human species right now in terms of climate change and global poverty and deforestation and the immigration issue and all these issues, I think a lot of us feel like we're powerless. These problems are too big and we're too small. And what are we going to do? How can we help? And, you know, a lot of people are really unhappy with politics. You know, whatever side they're on, they're unhappy with politics. And so for me, the story of Bark Thins and the schools that it helped build in West Africa to keep kids out of the fields, that's like the most powerful story of your power and mind as a cons and mine as a consumer to make every purchase matter. Right. Every time we go to the store, we have a chance. Think of it this way. We have a chance to vote with our dollars for a better world.
Interviewer
Right.
Paul Rice
By choosing sustainable products, by choosing Fair trade products, by choosing Rainforest alliance certified products. There's so many products out there that have some kind of environmental impact or social impact on the people. And so we really do have a chance to make a difference in the world in small ways.
Interviewer
Right.
Paul Rice
But every time we go to the store and listen, companies, they're listening. That's one of the beauties of capitalism. Companies listen to their customers and they respond quickly. And so we go to the store and we buy a certain kind of product because it makes us feel good, because we're having an impact on the world. Companies start doing more of that. And we've seen it. We've seen it over the last now 26 years since I've been leading Fair Trade USA, we've seen companies that previously didn't really get it or didn't really believe in it look at this phenomenon of what you might call conscious consumerism and go, wow, we don't want to get left behind. We need to get in on that.
Interviewer
The one thing that I think, feel free to go into this as much as you want. Um, but I think it's an interesting idea. When a company only incorporates fair trade or any of these certifications for like a fraction of their total product line, do people get upset? Do people consider that greenwashing? Like you're trying to ride the wave, but you're not fully committing? What are your thoughts on that?
Paul Rice
Yeah, it's a great question. And, you know, the reality is perfect is the enemy of the good. I would love to see every company implement some form of ethical sourcing in 100% of their supply chain. Without a doubt.
Interviewer
Right.
Paul Rice
Whether it's fair trade or something like it, I would love to see every company embrace that approach and go deep, go all the way. And, you know, in the case of fair trade, we are blessed to get to work with amazing companies. You know, we started with Ben and Jerry's ice cream. They went 100% Fair Trade. In our apparel certification program, we work with Patagonia. Patagonia is almost 100% fair trade.
Interviewer
I didn't even realize. Every time I think fair trade, I think food, I think food production.
Paul Rice
Yeah. We're working with apparel, we're working with furniture. We just started certifying a company called Veja for tennis shoes. Yeah. So, yeah, we've started to expand beyond food. And that's really exciting. But, you know, my point is there are definitely what we think of as lighthouse brands like, Like Ben and Jerry's like Patagonia and so on, that decide they want to go all the way and really make fair trade like the foundation of how they do business, the foundation of how they source products for us. And that obviously is the gold standard, in my view and what we aspire for, all the companies we work with. However, back to your question about what's the business case if a large company, especially a publicly traded company that's kind of beholden to Wall street, they want to dip their toe in the water with fair trade and experiment and see if it works? Of course we want them to try it, right? Of course we want to give them a chance to prove to themselves that fair trade is going to be good not just for the farmers and workers, but also for their business. And so that does in some sense raise the risk that we might be perceived as somehow greenwashing those companies. I'll tell you what though, we sign certification agreements with every company that we work with. And today we work with about 2,000 companies in the US from everyone from Whole Foods and Walmart to Costco and Safeway and Trader Joe's and Kroger, all the major retailers, who's who. Yeah, everyone's in there. And then great brands again, like Patagonia and PepsiCo and General Mills and all these cool brands. So in our certification agreement, they agree to run all advertising copy and packaging copy by us before it's approved. Right? We get the right to approval. So if a company submitted something to us that looked like it was over representing, like saying, hey, we're a fair trade company, when in fact they're only doing a little bit, then you know, we obviously wouldn't accept that. And so for me, greenwashing is about over claiming relative to what you're actually doing. Right? And we don't see examples of that. Actually, companies are pretty, pretty shy about overclaiming precisely because they don't want to be accused of not walking the talk. And so in that sense, for me, the bigger issue is how do we galvanize consumer support to support companies that are launching fair trade products so that they can test it and based on the results of the test, say, hey, this is good for the people, it's good for the planet, it's good for our company. Let's do more. Let me give you one example. We're working with Walmart right now, amazing on tomatoes. And Walmart initially launched its tomato program, I want to say, three years ago, and it was a pilot. And even though it was a small percentage of Their total volume. Immediately, Walmart was the largest purchaser of fair trade tomatoes in the world. Right, of course. And the tomatoes were coming from farms in Mexico. And you know, Walmart sourced these tomatoes, the farms got certified. Walmart sourced the tomatoes on fair trade terms. They paid the premium back to those farm workers. The farm workers invested in really cool community outcomes, health and education. And the label went on the product. And here's the punchline. Sales went up at Walmart.
Interviewer
That's why I don't talk about Whole.
Paul Rice
Foods, I'm talking about Walmart. Sales of fair trade products went up over the non fair trade tomatoes. And so Walmart seeing the results in on both the farms in terms of the well being of the workers and then also in terms of the sales, Walmart said, well, this pilot is a success, we're going to do more. And now they're rolling out into other products, they're doing more fair trade products. And so, you know, you could come back with the greenwashing question and say, well, why did you let Walmart in with just a small volume? Well, the answer is obvious. You know, they deserved to test the model for themselves and see if it worked. And guess what, it worked. And now they're doing more.
Interviewer
That's amazing. Yeah, that makes it, I think that, I think that consumers are also very smart. I think that if consumers understand that one product is fair trade, I think that the people that understand what fair trade is, they're not making the assumption that every single product that that company sells is fair trade. They're looking and they're seeing and they're, and they're following the journey. And I think that that's a very fair strategy because the inverse is saying, well, Walmart, who has massive impact, global impact, with the amount of products they sell in the volume in the district, it's just wild, right?
Scott Clary
Just a behemoth.
Interviewer
Walmart is only allowed to do this if they do a hundred percent, 100% of their products. You know what, you've just missed a huge opportunity for taking that hard and fast stance on it. I think it's a very, very smart way, the way you do it. So now, I mean some of the brands that you work with, so Walmart, Whole Foods, Patagonia, you obviously have stories about massive wins like Walmart. You also have some lessons about things.
Scott Clary
That haven't worked out.
Interviewer
So talk to me about, I think Starbucks is one of them. Back in 2008 there was a story about almost certifying 100% of its coffee as fair trade so what did, what was the story? Because that's obviously interesting because again, just like a company as big as Starbucks is fun, it's fun to understand how they operate. But what was the story, what was the lesson? And then what was the outcome?
Paul Rice
Yeah, so obviously, you know, over a 26 year journey as CEO of Fair Trade USA, I didn't only have wins, right? I mean, I'm really proud of the wins and the momentum. But yeah, we definitely had a number of hard knocks and even colossal failures. Starbucks is a really interesting story. And I actually talk about this in, in the first chapter of my book, Every Purchase Matters. Starbucks signed with us very early on in. So we, we launched Fair Trade USA. We launched that, that, the, the certification label in 1998. And in 2001, barely three years into the venture, Starbucks raised their hand and said, okay, we want to join, we want to, we want to launch a Fair trade coffee. And that was amazing, right? To have a brand of that size join us so early. And it created a lot of momentum. A lot of other coffee companies joined the effort as a result of that. And so super grateful. And Starbucks, year after year would add another coffee and add another coffee and then they took it to Europe. And so it felt like Starbucks was really growing in leadership and volume and impact. And yeah, by 2008 we were in conversations with them around how to go from basically 5% of their total volume, which was fair trade at the time, all the way to 100. And they were really genuinely interested in making ethical sourcing a whole business approach. And you know, I had a great relationship with Howard Schultz, the CEO at the time who founded the company. And in 2008, Howard and his team flew down to Oakland to our headquarters and met with us on two different occasions to seriously get into the negotiation around how could we make Starbucks 100% fair trade. And as you can imagine, I mean, that would have been game changing for the Fair Trade movement. And so we were very keen, we were very engaged around the opportunity at the time.
Scott Clary
A huge shout out to bamboohr for supporting today's episode. Let me share something I've learned from building multiple businesses. Your time has a dollar value and if you're spending hours on HR tasks.
You'Re literally burning money.
That's why I'm fired up about bamboohr. This isn't just another software tool. This is Strategic business optimization.
Over 34,000 companies are already using them.
Because it transforms those time consuming HR tasks into streamlined processes. Here's what makes it different. It's actually built for entrepreneurs like us. Simple to use, easy to implement, and it scales as you grow. No complicated onboarding, no HR degree required, just pure efficiency. Listen, if you want to operate like a true CEO, reclaim your time. Do what I did.
Check out the free demo@bamboohr.com free demo.
See for yourself all that Bamboohr can do and how truly affordable it can be too. That's BambooHR.com free demo BambooHR.com free demo this isn't just about HR, it's about strategic Growth A huge shout out to bank on yourself for supporting today's episode entrepreneurs. Here's the retirement secret that Wall street doesn't want you to know. While you are pouring everything into growing your business, they want you gambling your Future in their 401k casino with no guarantees. As a business owner, you already take enough risks. Why gamble with your retirement too? It is time to discover the financial strategy smart entrepreneurs are using to protect their wealth. Bank On Yourself is the proven approach that gives business owners what they need most certainty, flexibility and control in their retirement. Unlike traditional retirement accounts, Bank On Yourself gives you predictable guaranteed growth that isn't at the mercy of market crashes, a liquid cash reserve you can tap anytime to seize new business opportunities or whether downturns, there's zero penalties or restrictions, and tax free retirement income that shields your hard earned wealth from future tax hikes. For entrepreneurs who understand the value of financial leverage, here's the game changer. When you access your money, it continues growing as if you never touched it. This means your capital works twice as hard just like you do. You can get a free report that reveals how you can bank on yourself and enjoy tax free retirement income, guaranteed growth and control of your money. Just go to bankonyourself.com Scott and get your free report. That's bankonyourself.com Scott bankonyourself.com Scott this podcast is brought to you in part by Stash. Are you still putting off saving and.
Interviewer
Investing because you'll get to it someday?
Scott Clary
Stash turns someday into today. Stash isn't just an investing app. It's a registered investment advisor that combines.
Interviewer
Automated investing with dependable financial strategies to.
Scott Clary
Help you reach your goals faster. They'll provide you with personalized advice on what to invest in based on your goals. Or if you just want to sit back and watch your money go to work, you can opt into their award winning expert managed portfolio that picks stocks for you. Stash has helped millions of Americans reach their financial goals and starts at just $3 per month don't let your savings sit around. Make it work harder for you. Go to get.stash.comsuccessstory and see how you.
Interviewer
Can receive $25 towards your first stock.
Scott Clary
Purchase and to view important disclosures. That's get.stash.comsuccess story paid non client endorsement not representative of all clients and not a guarantee. Investment Advisory services offered by Stash Investments llc, an SEC registered investment advisor. Investing involves risks and investments may lose value.
Interviewer
Offers subject to T's and C's Huge shout out to Pork Bun for supporting today's episode.
Scott Clary
They were voted the number one domain.
Interviewer
Registrar by USA Today in 2023, 2024 and 2025.
Scott Clary
Pork bun helps you establish your trusted online presence with a Dot Pro domain. You can go get one there right now. The Dot Pro domain extension is perfect.
Interviewer
For any online professional, from freelancers to small business owners. It helps you show off your skills and provide instant credibility to your online portfolio.
Scott Clary
Make your experience even better when you.
Interviewer
Choose porkbund.com because every domain from Pork.
Scott Clary
Bun comes with features like free whois.
Interviewer
Privacy, SSL certificates, web and email hosting trials and more.
Scott Clary
After all, why are you paying for things that should be free? With a simple user interface you can.
Interviewer
Manage everything about your domain from one place. Plus it all comes backed by personalized five star support.
Scott Clary
365 days a year.
Interviewer
If you have any problems, Pork Bun is going to help you out. Get ready to level up your professional.
Scott Clary
Online presence and grab a dot pro domain for only $1. For the first year at Pork Bun.
Interviewer
For a limited time we were part.
Paul Rice
Of a European based fair trade federation and therefore our standards were tied to theirs and their standards would not allow us to certify large farms, only small farms in co ops. And Starbucks was sourcing from all sizes of farms, from the small farmers and from the large farmers. And so Starbucks said, hey, it's pretty simple. If you want us to go 100% fair trade, you need to certify all the people that we're sourcing from, both the little guys and the big guys. And so our argument to the European allies was, hey, we'd like to certify the big farms. That means that the farm worker who's making $3 a day, $4 a day on average on those farms, they'll get a better income, they'll get better housing and treatment. And so we really saw the evolution of the model as good for everyone. Not just, you know, not just for Starbucks, but good for the mission, good for the farm workers. The Europeans, however they had a different vision and to this day they have a different vision of fair trade. They really see fair trade as only serving small family farmers and not addressing the issue of workers. So in the end they said no, we were not able to expand our standards quickly enough to capture that opportunity with Starbucks. And in the end we kind of went flat with Starbucks and ultimately Starbucks dropped fair trade altogether. They don't do any fair trade now they kind of develop their own. Yeah, they don't do any fair trade. They have their own in house program. It's not, you know, independently audited. It's their own standard. They own it. And you know, it's not bad. I mean there are a lot of brands that don't do anything.
Interviewer
Yeah, right.
Paul Rice
Folger, Folgers and Maxwell House don't do anything, you know, in terms of responsible sourcing. So, you know, I'm not going to throw stones at Starbucks for doing their own thing. But you know, I think the failure on the fair trade side was not being willing to innovate and evolve quickly enough. In the end, you know, post script, we ended up separating from the European Fair Trade Federation over this issue. A few years later.
Interviewer
Remove differently and you can sort of.
Scott Clary
Take the destiny into your own hands.
Interviewer
And I understand.
Paul Rice
And so now, you know, Fair Trade USA has similar standards as Europe but with, you know, with the addition of a lot of different kinds of producers. So we certify dairy farms, we certify fisheries, we certify, you mentioned it before, apparel and manufactured goods. We certify large farms in the agricultural sector. We certify farms and factories here in the United States, not just overseas. So we've really used the last decade, really since we separated from the European fair traders, not to go after their accounts. It's not a competitive thing, but rather it's just about broadening the vision and, and the way we articulate it is fair trade for all. Why not, why not offer the possibility of fair trade certification to any kind of producer, farm, factory or fishery anywhere in the world? That's the vision.
Interviewer
I think that's a very noble vision. And I don't understand, I don't think there's anything wrong with it. I think that also not focusing on the workers is like you have to focus on the workers because those, the workers are the people that make up the community. It's, it's ignorant to say that just the farmers are the people that make up the community. Yeah, if the farmer's doing fine, but everyone else is, is again being exploited, taking advantage of that's not good. That's. That misses the point. I know. Okay, so I want to. I want to go back and I have a couple other things that I just want to ask you about fair trade and conscious capitalism in general. But just so you plug the books, that's very important. So every Purchase Matters is coming out in April. If people want to read it and they want to take something away from it, what's the message? Is it a couple of the stories of your career, of fair trade in general? Are there other things that they're going to learn when they read it?
Paul Rice
This book is kind of the untold story of the fair trade movement. So there's never been a fair trade insider kind of tell all about what's behind the label, the victories, the failures, the lessons learned, and what it means for both business people and for consumers. And I very deliberately wrote the book with a storytelling style because I wanted it to be engaging and I wanted it to be relevant, not just for business people, but also for everyday consumers who are curious. They've heard of fair trade. Maybe they don't know exactly what it's about. They've seen that label or maybe they haven't. But like, as you started the conversation today, you know fair trade, you know, see, like this idea. Yeah, but you didn't know it was actually a label and a standard. And I got it and all of that. And so I would say the key message of this book to the business community is if you're thinking about conscious capitalism and how to engineer a business model that truly is win, win, win, right for people and planet and profit, then this book is going to give you a lot of how to's. It's going to give you a lot of insights into how you can bring ethical sourcing, responsible sourcing, and sustainability into your business, whether it's fair trade or some other version. Because of all the insights that we surface in the book over the last 26 years of experience. And if you're a consumer and you're curious about how you can make a difference, this book is going to answer that question because it shows how at key moments, consumer demand really shifted the behavior of major multinational corporations and led them down a more sustainable path because they were responding to your vote in mine. Every day at the grocery store, a.
Scott Clary
Quick shout out to the HubSpot Podcast network for supporting Success Story. Now, if you like Success Story, you're going to love other podcasts in their network. One of my favorites is Create like the Greats. It's hosted by Ross Simmons Obviously brought to you by the HubSpot Podcast Network. You're going to join Ross Ross on Create like the Greats. Ross dissects the genius behind history's most remarkable creators and their legendary work. So you're going to get this blend of history and business and creativity. He has a great voice, always good for a podcast, and he has a decade of practical experience. He's going to break down some of the best creative processes that built influential companies, brands and stories in a way that anyone can apply. So whether or not you're fascinated by history, creative thinking, or you simply want to improve and systematize your own creativity without sacrificing productivity, this podcast is your perfect listen. Go listen to Create like the Greats wherever you get your podcast. A huge shout out to Lingoda for supporting today's episode. Now if you're ready to master a new language, Lingoda is the online language platform trusted by over 100,000 students worldwide. Flingoda offers lots live classes with real teachers available 24,7. You can choose from German, English, Business English, French, Spanish or their newest addition, Italian. What sets Lingoda apart? The smallest class size in the market. It's just you and up to five other students. Or if you want, you can go one on one for personalized attention. Their native level teachers don't just teach language, they share culture too. And you'll speak confidently from day one. With Lingoda's flexible scheduling and proven curriculum, students report being able to navigate real conversations in weeks, not years. And if you're using Lingoda for business, their CEFR aligned courses ensure that you're learning internationally recognized language standards that employers value. Between sessions, you're going to reinforce your skills with downloadable materials and bite sized practice exercises. And all Success story listeners, they put together a special deal. Try lingoda free with three group classes or one private class plus you save on any course with my link. Try.lingoda.com success story and code Scott25 don't miss this chance to transform your life through language learning.
Interviewer
The one conversation that we have to have about fair trade is how expensive does this create things? Does this create expense for the business?
Scott Clary
For the consumer?
Interviewer
Because outside of money, everyone's going to get on board. But I can tell you the one point of friction for a business owner or for a consumer is is that not more expensive for me? And I know that you mentioned the Walmart example where sales went up, but what's the cost? Who, where, who absorbs the cost?
Scott Clary
Is it the consumer?
Interviewer
Is the business? Is it what are the commercial mechanics around fair trade? And I'm assuming there's probably a lot of misconception, but tell me how this actually plays out when a business and.
Scott Clary
A consumer both want to go fair trade.
Paul Rice
Yeah. So here's the bottom line. Not every company does it the same way. Some companies pass the extra cost of fair trade onto the consumer and you pay a little bit more. A lot of companies don't. So, you know, the Walmart story that I shared a few minutes ago, the key brand, the tomato brand that was a part of that, is a company called NatureSweet, which, by the way, NatureSweet, one of my favorite companies right now, they have the little volcano shaped cones, plastic cones, and it's snacking tomatoes, like little cherry tomatoes. NatureSweet, as a result of the Walmart pilot, decided to go 100% fair trade. So all nature sweets snacking tomatoes now are fair trade, which is just, you know, it shows the ripple effects of this movement. But in the case of Walmart and Nature Suite, they paid the premium to the workers and they didn't charge the consumer anymore. And so then you might ask, oh, wow, if they didn't pass that extra cost onto the consumer, aren't they losing money? And the answer is no, because they're growing volume.
Interviewer
Right.
Paul Rice
So they're going for volume and market share.
Interviewer
Yeah.
Paul Rice
And that's how they look at the profitability of that program and say, okay, you know, we gave up a couple of pennies in, you know, in the fair trade premium that went back to the worker, but that got covered by the added volumes, the added sales volume, and by the brand halo.
Interviewer
Right.
Paul Rice
Of now offering a product that really speaks to consumers in a different way. So, you know, if you look at company after company, you'll see different approaches to this issue of, you know, who covers the cost of sustainability in Fair Trade? We do have this required premium.
Interviewer
Right.
Paul Rice
We require that all the brands that we work with, whether it's Hershey or Walmart or Whole Foods or Patagonia, they all pay a little bit more above the market price back to the farmers or the workers. And that's what the community then uses to invest in health and education and clean water and gender equity and reforestation and all these amazing outcomes. Right. So that is part of the secret sauce of Fair Trade. We are delivering more money back to families and communities around the world. But then the question is, who pays for that? And, you know, again, either a brand will pass it on to us and it's not a huge markup you know, I, on average it might cost 5, 5% more, you know, if a brand decides to pass that along. But in many cases, Scott, they just maintain the price and the benefit for the brand then becomes the brand image.
Interviewer
Well, that's a point of differentiation. That's a strategic point of.
Paul Rice
Exactly. And the sales volume.
Interviewer
Yeah, I was going to the other, the other thing that I think is interesting is when people think about fair trade, they think, they think about social responsibility, social sustainability. But you've alluded to this a few times. There's an environmental impact as well. So when you think so, there's all these like, positive, like these net positive ripple effects, like butterfly, very positive butterfly effect from incorporating fair trade. So what happens outside of improving the lives of these farmers or these workers? Does this mean that. You mentioned deforestation? I want to understand that environment. Also you mentioned, like, you mentioned fisheries. So is there responsible sourcing of the actual animals as well? So all these other ancillary factors that people may not even realize happen when you shop Fair Trade, what are they?
Paul Rice
Every sustainability expert today will tell you that social and environmental sustainability go together. Right. You can't save the trees if you don't work with the people who live in the forest. You can't save the people who live in the forest unless you help protect the environment where they live.
Interviewer
Right.
Paul Rice
The two go together. Social and environmental sustainability are really inseparable. And so that's reflected in the fair trade standard.
Interviewer
Right.
Paul Rice
As I mentioned, it's a 200 point checklist of social and environmental criteria. About a third of the standard is environmental. So you're right. Most people, they, they think, you know, oh, fair trade, that's, you know, that, that's that thing that helps the workers. Yeah, that's true. But we also have rigorous requirements around the environment. For example, our farmers are not allowed to cut the forests around their farm. They have to have find a way to preserve the forest in and around their farm. There's a long list of chemicals that they're not allowed to use. Right.
Interviewer
I was going to ask if there's, if there's actually impact on the quality of the food as well.
Paul Rice
Absolutely, absolutely. Now, we don't require that farmers go organic. There's a long list of chemicals they can't use. But they are allowed, for example, to use fertilizer and so on. But as it turns out, about 70% of all fair trade farmers are also certified organic. So there's a real alignment between fair trade and organic, which, you know, I just love most of the Farmers that I worked with back in Nicaragua back in the day ended up going certified organic as well as kind of their expression of being social and environmental.
Interviewer
If they aren't, by the way, that's gonna say, even if they aren't, you still have, you still have this list of pesticides that you're, that you're certifying against. So if somebody's going shopping and they can't find organic whatever, well, you're still going to get less garbage by shopping Fair trade than just picking up a.
Scott Clary
Product off the shelf.
Paul Rice
Yeah, yeah, exactly. And you know, our standard is more rigorous in many cases, even the US law. For example, you know, you can go down to your local Home Depot and buy Roundup and spray it on the weeds in your yard. Fair Trade farmers are not allowed to use Roundup.
Interviewer
Right.
Paul Rice
Like that's one of the chemicals on the list that we have deemed so toxic for the farm or farm work farmer or farm worker. Applying it as well as, you know, potentially for the consumer, we don't allow it. So those are two things, right? Can't cut down the trees, can't use a long list of chemicals. But then there are also all these other practices that are codified in the Fair Trade standard around protecting soil and water sources so that both of those are conserved and so that there's no pollution in the water. So, you know, suffice to say we really believe that the standard works on both the social or human level as well as the environmental level. And that's what consumers want. Right? Consumers want to see both.
Interviewer
You have, and you mentioned this before we even started and you asked me, okay, how are you doing with the election and everything that's happening in the US right now? Because obviously I just moved down here over the past five years and I mentioned personally, I'm very fortunate. You know, life is good, work is good, it's not affecting me too much. But you did mention, and you work with a lot of groups around the world, you mentioned USAID and some other decisions that Trump has made, which I guess impact a lot of the work that you do. And I don't think people understand because again, people see these news headlines about USAID or other programs or other decisions or other executive orders, and if it doesn't impact their day to day, I don't think they can understand how it really impacts the world that goes on around them. So what does this mean for you, for the people that you, I mean, you've given back, if my numbers are right, you've given back over 1.2 billion in fair trade earnings to farmers. So big amounts of money go back to people that create our goods and our services and our food and our products. Large amounts of money. So what do some of these Trump policies, things that we may not have thought of, how does this impact fair trade? How does this impact farmers, workers globally? What should we know?
Paul Rice
Yeah, well, look, for me, this question around immigration has to start with what is the root cause of illegal immigration? What is the root cause? What's driving it? And, you know, there's a narrative that the people who come to the United States are criminals. That's a myth. That's just not true. Most of the people who are immigrating to the United States are fleeing poverty. They're fleeing poverty or repression.
Interviewer
Right.
Paul Rice
We know that there are repressive governments in Venezuela and, you know, in other countries in Latin America. And we know, especially in Mexico and Central America, that poverty is very, very severe. And it's getting worse with climate change. When hurricanes hit Central America and farmers land is washed away, oftentimes they hit the road and they immigrate north out of desperation. Right? And so what does fair trade do? At the end of the day, Fair trade seeks to provide a sustainable livelihood fair for people in Mexico and Honduras and Guatemala so that they can stay home. And when they can make a decent living, they will stay home. They do stay home.
Interviewer
Right?
Paul Rice
I mean, think about it. No one wants to risk life and limb crossing, you know, the entire length of Mexico, crossing the border, which is very dangerous, coming to a country where they don't speak the language, where they might get rounded up. Like, no one does that because they want to. They do it because they have to, because they're poor and they're desperate. And so what I love about fair trade, among other things, is that we're helping to stabilize those families in their home community. And we have great numbers, actually, on worker retention. That brand, that tomato company that I mentioned A minute ago, NatureSweet, they have a number of farms in Mexico. And what they found was when they certified those farms as fair trade and started providing benefits to those farms, the rate of worker retention went sky high. So in other words, at the end of the season, the workers aren't leaving, they're staying.
Interviewer
Right.
Paul Rice
They're staying season after season. And so, you know, that for me, is another indicator of the success of our model. When we see worker retention, people are staying home, they're staying on the farm, they're. They're finding a decent enough living. That's the better option for them. And so for me, that's really at the core of the whole immigration conversation is why do people leave home and how can we help them stay? I'll just say one more thing about this issue.
Interviewer
Sorry, I think that what I want to understand as well and then go, but just think about this. So the policies that Trump's, basically what he's saying is if you, if you get here illegally, you can't stay here. That's basically what the policy is. But what you're saying is fair trade makes it so that the people don't ever have to leave in the first place. Are there, are there ideas or policies that are damaging to fair trade on.
Scott Clary
Like a global level?
Interviewer
Because Trump is not actually saying, I don't want you to go work in your home country. He's just saying, I don't want you to stay here. So are there any policies that are not good for supporting this whole fair trade movement? That's the only question that I had. But then, sorry, you can go ahead.
Paul Rice
You know, our movement, the fair trade movement, is trying to create a model of business that is more responsible, that is more sustainable and where everyone thrives, from the worker to the farmer, to the company to the consumer. And so if you look at the current policy that's being implemented in terms of mass deportation, what you're looking at is quite possibly the disruption of some of the most important businesses in our nation, namely the farms that produce the food that we eat.
Interviewer
Right?
Paul Rice
And I'm hearing this now from lots of different farmers that we work with here in the US because we certify farms and factories not only overseas, but also here in the US and there's a real concern among farm owners and major brands here in the US that the workers that live and work on those farms, and in many cases have been here for 10 or 20 years, hardworking, tax paying people will end up being deported. And so what that does is it puts our own production at risk. And we've heard this and we've read interviews about this in other sectors, not just the food sector, but in the meatpacking industry and in the construction industry and in a number of industries where we depend on immigrant labor, there's real concern about labor shortages. And I think the concern is driven in part not just by the possibility that, you know, of raids and of people being rounded up and deported, but it's also about people who are just afraid to go outside. And so, you know, they're not going to work because they're afraid of you know, being seen on the street. So, you know, I think it's a really tough moment with these policies for a lot of the American business community. And, and certainly there are alternatives.
Interviewer
Yeah. No, I, I was just thinking, you know, you make a good point because you actually aren't just working with farms and, and, and farmers and workers overseas. You're working with farmers and workers everywhere.
Paul Rice
Yeah.
Interviewer
That create products for us, including in the US that will be affected by this.
Paul Rice
Yeah.
Interviewer
If you think about. You had one more point about sort of where you want to take the future of Fair trade, maybe think about going forward, because you just celebrated your 26th anniversary, which is absolutely fabulous. Congratulations. That's not a small feat. Not a small feat at all.
Paul Rice
Clearly. I started the organization when I was 15.
Interviewer
Yeah, yeah, yeah, exactly. No, you look, listen, you look great for 30.
Paul Rice
Yeah.
Interviewer
If you think about the future of fair trade as the organization grows, let me know where you want to take it. But also, what are some other things, some other products that you're interested in wrapping into this Fair Trade program? Things that should be ethically sourced but aren't right now?
Paul Rice
That's a great question. You know, we just started into the beauty industry of cosmetics with a company called Elf Beauty. I don't know if you've heard of them. ELF stands for Eyes, Lips and Face. And Elf has had just an extraordinary rise over the last five, six years. They are now the number two cosmetics brand in America, and they're going global. And they're really deeply committed to sustainability as a company. And so they just, in the space of a couple of years, are already 80, 85% fair trade, and they're certifying all of their factories over the next couple of years. So really proud of them and the ripple effect that that could have in the beauty industry. Similarly, I mentioned moving into footwear. So we just started working with a company called Veja V E J, a kind of a cool hipster tennis shoe brand. And they're really excited about Fair Trade and certifying their factories. And so, again, part of our theory of change is how do we engage with some of the most sustainable and pioneering brands. We call them lighthouse brands in different industries, and by working with them, create a ripple effect that will bring others along. So really excited about that. Honestly, Scott, I mean, I'd love to see Fair Trade start to certify electronics.
Interviewer
Right.
Paul Rice
I mean, we all are so attached to our phones, and, you know, the phones that we use are made overseas. You know, so many of the same labor issues and Sourcing issues with the raw ingredients, the materials. So I think there's a future in which we certify electronics and toys and all kinds of manufactured products. But let's face it, the most intimate relationship we have with a product is with the food that we eat. And, you know, there's ample evidence and data indicating that Americans are becoming gradually more and more conscious about the health implications of our food choices. Health and wellness is such a big important category, and fair trade and organics and non GMO and things like that all kind of sit within that broader movement. And the data now suggests that more than half of American shoppers are looking for healthier options. And so fair trade for me fits within that kind of umbrella group of an option that's healthier not only for people, the consumer, but also for the planet and for the communities that are producing. So I think we'll see fair trade brands in every food product possible over time.
Interviewer
If you add a message to the person listening to this and they want to, they want to make more ethical decisions, more ethical sourcing decisions, more sustainable decisions about the products that they consume, and make fair trade even more mainstream. And the idea, like the ideology behind fair trade is what I think is very important. What would be the steps they can take tomorrow? The call to action that you want to leave them with?
Paul Rice
First and foremost, look for the label, right when, when, when you go to the, the grocery store or, or to a cafe, anywhere that, you know, we buy our, our food. Look for that fair trade certified label on the, on the package and educate yourself about, you know, what, what embodies not only in terms of fair trade, but is it organic, is it non gmo, what other attributes are there? I think it's kind of like being mindful of our shopping choices, being thoughtful, and remembering that everything that we consume is made by someone. Everything that we consume is made by a farmer and their family or a worker and their family. And it has an impact on the environment where the product comes from. And so starting to think and shop with that mindset and then looking for the label, that's the biggest call to action. The title of my book is Every Purchase Matters. And I really do believe that. And I've seen it. Excuse me, I've seen that over the last 26 years in terms of our purchasing decisions really impacting the way companies behave. It's pretty extraordinary that when companies see consumers voting with their dollars for a fair trade product, for example, companies want to get in on it. And that has led to some extraordinary growth and shifts in the way companies source their products and the impact that that has. So, you know, we do have tremendous power as, as individual consumers. We have tremendous power to effect change every time we go to the store. So that's the call to action.
Interviewer
I love it. Paul. Okay, first of all, thank you for, for doing this. I appreciate it. And I appreciate the mission that you're on, too. I think it's a very noble one. And it's, it, you know, I speak to a lot of incredible people and I think that to be able to say, hey, listen, because of my work, because of your work, you've made a shift in not only how we buy, but sort of the future of the health of our planet, of being socially responsible. That's a huge movement. That's an absolutely enormous movement. So I just want to say congratulations. It's. It's incredible. It's absolutely incredible. That's not a small achievement. You can build a good company, but sometimes you have to think about how does this impact greater than my own success and my own wealth. And I think that starting a movement, not many people can do that successfully. It's a hard thing to do. So good job, really.
Paul Rice
Thank you, Larry. I appreciate that. Can I leave you with a story?
Interviewer
Yeah, please, be my guest.
Paul Rice
One of my favorite stories from my time in Nicaragua, and I tell this story actually in my book, is about a young woman named Yolanda Rivera. And Yolanda is the youngest daughter of a farmer named Santiago and his wife Hermelinda. And I actually, I have a picture of them. They became famous eventually. And this coffee company, Pachamama, decided to put their faces on the bag. So that's Santiago and that's his wife, Hermelinda. Santiago is very typical of a coffee farmer in Latin America. He was born into a coffee growing family. His family was very poor. His parents pulled him out of school after the second grade because they needed him to help out in the fields. So he learned how to read and write, and he's been working since he was 9. And his wife, same story, she studied the second grade, learned how to read and write, and she was helping out with her family since she was 9. And so when Santiago was, you know, an older man, he joined a co op and they got fair trade certified. They started selling to fair trade buyers and they started getting more money for their coffee. And one of the first things that his village did was they set aside money to create a scholarship program for the kids in the community so that they could stay in school. Right. I've never Met a family anywhere in the world that didn't understand the value of education as a path out of poverty for their kids. And so you might ask, well, why do they need a scholarship money for school? Isn't school free? And the answer is, yeah, school is free in Nicaragua, and in most countries around the world that I've visited, school is free. But at that time, you were not allowed to go to school if you didn't have shoes on your feet. And poor farmers often couldn't afford shoes. So you needed shoes, you needed uniform money, you needed book money, you needed other material money. And so what we calculated was that it took about $200 a year to keep a kid in school. That was it. 200 books could cover the shoes, the books, the bus money, all everything that they needed. And so, you know, for a whole generation, generations of kids, that $200 was like a wall locking them out of a better future. So what did this co op do when they joined Fair Trade? They set up a scholarship fund. $200 per kid per year. And they started sending their kids on through school. Many of them were able to go on to high school. And Santiago's youngest daughter, Yolanda, was one of the first kids to benefit from the scholarship program. So Yolanda, who, as it turns out, is just a brilliant young woman, she became the first woman in the history of her community to finish high school. She went on to college also with this Fair Trade scholarship fund. She went on to college, went to the city, got a degree in biology, and came back home because she felt so committed to her community and so indebted to her community, she came back home, she got a job at the local clinic, in the lab at the local clinic. And she's there to this day serving her community and perhaps even more importantly, serving as a role model for every little girl in that village of someone who was able to dream big, right? For generation after generation, you know, young girls, their dreams are pretty, pretty, pretty limited. You know, you become a farmer's daughter, and then you become a farmer's wife. And so for Yolanda to break the barrier and go on and finish college and then not stay in the city, not, you know, not stay with the bright lights, but come back home to her community. And, you know, Santiago and Merlinda, that whole family, I'm very close to them. Every time I go back to Nicaragua, I go up and shoot the shit on their front porch, looking out over the coffee fields. And Yolanda always comes by to say hi because she lives in the community. And you know, I can just see this gaggle of girls surrounding her every time I show up. And I used to think that, that, you know, the kids showed up for the gringo, the crazy gringo that kept coming back. Well, they were coming up to hang out with her. And I just love that. You know, it's the power of a great example. It's the power that you and I have every time we buy coffee to help young women like Yolanda dream big and become a role model for every girl in their community.
Interviewer
Beautiful. Beautiful. I don't think people even understand the impact they can have with such simple action. We always try and solve such big problems, and we always feel so helpless to solve big problems. But such simple action can have such an impact in someone's life. It's a beautiful thought. It's a beautiful, beautiful thought. Where can people learn more about free trade? Obviously, the book will be available anywhere. Books, Fair trade.
Paul Rice
Fair trade. That's all right. People do that all the time.
Interviewer
I got so into this story, I totally blanked for said second. Where can people. Okay, where can people learn more about fair trade? The book will be available obviously, anywhere you can get books. Amazon. I'll put a link in the show Notes. Are there any websites for fair trade or for yourself? Do you just want to let people know? It could be socials as well. Wherever you want to send people.
Paul Rice
Yeah. A.B. absolutely. So paulrice.org and fairtradecertified.org all the information and more.
Interviewer
I usually ask this question at the end, just to close it out. And you can take the question in however way you want. I always ask, out of all the lessons and the learnings over your life and your career, what would be a lesson that you want to pass on to your kids? Because I think that's usually a very meaningful lesson that's really, you know, hit home with you. And it can be a life lesson. It could be a lesson about the world, about consumerism, about capitalism, about helping people. Whatever the lesson is that stands out that you want to leave the audience with, or even something that we haven't spoken about yet. What would be that one lesson out of your whole career, all your work that you want to. You want to let people know is the most important lesson that you've ever learned.
Paul Rice
Man, that's tough.
Interviewer
It's a tough question. It's a tough question.
Paul Rice
Can I give you three?
Interviewer
Yeah, of course. Yes, you can.
Paul Rice
So first lesson is find your purpose, whatever it is, and, you know, that's something. I have two kids, beautiful son, Beautiful daughter. And, you know, they're both graduated from college and out in the world. And from a very early age, my encouragement to them was, find your purpose. And if you find your purpose, your life will be blessed. And for me, I was just very lucky at a very young age to find my purpose, which was helping farmers and workers lead a better life. And that's kind of led me from, you know, here back to Nicaragua and back again. And, you know, it's really a blessing to get to do something that feels uplifting and valuable for the world. And so I just. I feel very fortunate to have found my purpose. And I think that's the most important thing, important advice that I could give anyone. Secondly, business can and must be a force for good. Business cannot sit on the sidelines in the face of climate change and global poverty and all the problems. Business has to be a part of the solution. And especially if government is going to opt out of being the solution, business needs to step up. And again, it's such a blessing for me to be part of this conscious capitalism movement and to get to work with amazing companies that are proving that business can be both successful and sustainable and helpful for the world. So that's my second key message. And you know, by the way, not every business is there, right? So it's a journey, it's a long arc, but we are bending towards justice, we are bending towards sustainability, and business is helping us get there. And I'm grateful for that. The third thing I would say is this. We touched on it a minute ago. As individuals, you and I can make a difference even in the face of huge problems. And, you know, that difference we can make by what we do at work or what we do in our spare time, the causes that we volunteer for, the things that we donate money to. But it's also possible to make a difference every time we go to the store. And this is my key message. In my book, every purchase matters. Every time we go to the store, every time we go online and buy something, we have a chance to choose a more sustainable product that's good for people and that's good for the planet. And, you know, I just. I feel like right now so many people feel powerless. And I want to encourage everyone to feel your power because you do have the voice and the power to make a difference through something as simple as a cup of coffee or, you know, a T shirt or a banana. You can reach halfway across the world and express your grace and goodwill to farmers and their families and their kids.
Interviewer
Foreign.
Scott Clary
Today'S Success Story podcast is brought to you by Vanta. Now listen up. This matters for your business. In today's digital landscape, security isn't optional, it's essential. Without it, deal, stall, sales cycle stretch out and scaling becomes really difficult. Why? Because investors, customers, partners, they all expect businesses to demonstrate strong security practices before they commit to anything. And if you can't prove trust, you lose opportunities. So whether you're a startup founder trying to land that first big client or an established company scaling your security program, Vanta helps businesses of all sizes prove they're trustworthy by Automating compliance across 35 frameworks like SoC2, ISO 27001 and HIPAA. The exact certifications your prospects, your customers are demanding. And here's why you need to pay attention. Vanta gives you back precious time you're currently wasting on compliance. Their platform automates up to 90% of the tedious compliance work, and it helps you respond to those endless security questionnaires up to five times faster. And they also connect you with experts to get your security program running immediately. And the results? They speak for themselves. A recent IDC report found that Vanta customers achieve over $535,000 per year in benefits and the platform pays for itself in just three months. So join over 10,000 global companies like Atlassian, Quora and Factory who use Vanta to manage risk, improve security in real time, and don't miss this for a limited time, only my listeners can get a thousand dollars off Vanta. That's real money back in your pocket. Visit vanta.comscott now before this offer expires. That's V A N T a dot com Scott for a thousand dollars off A huge shout out to Federated Computer for supporting today's episode. Let me explain why I love Federated Computer. Why they are friends of success story. They are changing the way businesses buy software because we all need software to run our businesses. I don't care what kind of business you're building, but the best business software doesn't have to cost thousands of dollars each month. So Federated Computer replaces a lot of the software that you're using right now. Let me explain. The average typical Federated computer customer saves 75% or more on their software bill and gets great software, top notch customer service and support, and a software solution that is uniquely installed for your business without any sort of surveillance or breaches of privacy. For example, if you use Google for email, Salesforce for CRM, Slack for team chat, list Monkey for customer acquisitions, and Airtable for data management with a team of 10, you'd save $9,000 per year on software costs by switching to Federated Computer. They replace all of those. And what's wild is that the cost of Federated Computer doesn't grow as your team grows. You can use Federated Computer savings to grow your business rather than feed the woke Silicon Valley software companies. The Federated Computer team literally invented cloud software. They actually have the patents to prove it. And they are taking a hammer to the ridiculously high prices of business software that all entrepreneurs are suffering from. Federated Computer They've been a longtime supporter of Success story. They're offering 30% off their already low prices when you use a coupon code Freelance. So go to www.federated.computer to begin saving 75% or more on your monthly software costs. That's www.federated.com puter. These folks are going to do you a big favor. Check them out.
Podcast Summary: Success Story with Scott D. Clary
Title: Success Story with Scott D. Clary
Episode: Paul Rice - Fairtrade Pioneer & Social Entrepreneur | How One Idea Transformed Global Trade & Ended Poverty Cycles
Release Date: March 7, 2025
Host: Scott D. Clary
In this compelling episode of the Success Story Podcast, host Scott D. Clary sits down with Paul Rice, the founder and CEO of Fair Trade USA. Paul, a seasoned social entrepreneur, shares his transformative journey from working with farmers in Nicaragua to establishing Fair Trade USA, an organization dedicated to ensuring fair wages and sustainable practices for over a million farmers and workers globally.
[03:29]
Paul Rice begins by recounting his academic background in economics and international development, which fueled his passion to make a tangible difference. In the summer of 1983, Paul took a bold step by purchasing a one-way ticket to Nicaragua. What was intended to be a short-term endeavor to assist farmers turned into an 11-year-long commitment.
[04:12]
During his time in Nicaragua, Paul immersed himself in remote mountain communities, primarily working with coffee farmers. His mission was to help these farmers form cooperatives, implement better agricultural techniques, and improve their incomes. This hands-on experience laid the foundation for his later efforts in Fair Trade.
[04:40]
Inspired by the burgeoning Fair Trade movement in Europe, Paul organized Nicaragua's first Fair Trade cooperative in 1990. This initiative allowed farmers to export their coffee directly to European buyers, significantly increasing their profits—from 10 cents a pound to over a dollar per pound. This success ignited a broader movement, eventually leading Paul to return to the United States to establish Fair Trade USA in 1998.
[09:10]
Paul clarifies the essence of Fair Trade certification: “When a product is Fair Trade certified, what that means is that the factory or the farm where that product came from met this rigorous 200-point checklist of social and environmental standards. Right? So it is without a doubt kind of the gold standard in terms of social responsibility and sustainability.” This certification ensures that products are sourced ethically, benefiting both the environment and the workers involved.
[09:53] - [10:17]
Exploring the business implications, Paul emphasizes that Fair Trade isn’t just a philanthropic endeavor but a strategic business advantage. “Business can and must be a force for good. Business cannot sit on the sidelines in the face of climate change and global poverty and all the problems business has to be a part of the solution.”
[15:20]
Paul discusses the challenges farmers face without Fair Trade, particularly the lack of market access. “The farmers I was working with were, you know, again, two acres on average. Most of them did not have electricity, so they didn't have Internet access. They didn't know what the global price for coffee was. They didn't know the value of their own product. And so they were kind of negotiating blind.”
[45:02]
One of the standout moments in the episode is Paul’s recounting of Fair Trade USA’s partnership with Walmart. Initially, Walmart launched a pilot program sourcing Fair Trade tomatoes. Contrary to initial fears, Fair Trade farmers received premiums without raising prices for consumers. As a result, “Sales went up at Walmart.” The success of this pilot not only benefited the farmers but also enhanced Walmart’s brand image, demonstrating that ethical sourcing can be profitable.
[47:09]
Paul shares a critical lesson from Fair Trade USA’s interaction with Starbucks. In 2008, Starbucks aimed to transition 100% of its coffee to Fair Trade. However, disagreements over certification standards led to a fallout. “The Europeans had a different vision of fair trade. They really see fair trade as only serving small family farmers and not addressing the issue of workers.” Consequently, Starbucks abandoned the Fair Trade certification, opting for its in-house ethical sourcing program instead.
[78:31]
Fair Trade USA is not limited to coffee. Paul highlights their expansion into other sectors such as cosmetics and footwear. Collaborations with brands like Elf Beauty and Veja showcase Fair Trade’s versatility and potential for broader impact. Paul envisions future certifications extending to electronics and toys, recognizing the intricate labor and sourcing issues in these industries.
[67:10]
Paul underscores the inseparability of social and environmental sustainability in Fair Trade standards. “Social and environmental sustainability go together. The two go together,” he states. Fair Trade standards include strict environmental criteria, ensuring practices like deforestation prevention and the restriction of harmful chemicals. Approximately 70% of Fair Trade farmers are also certified organic, aligning Fair Trade with broader environmental goals.
[75:03]
Addressing the broader geopolitical landscape, Paul discusses how U.S. policies, particularly around immigration, impact Fair Trade and the agricultural sector. “These policies... have real consequences for our own production.” Fair Trade aims to provide sustainable livelihoods, reducing the need for desperate migration and fostering stability within communities.
[82:04]
Concluding the interview, Paul imparts three key lessons:
Paul narrates the inspiring story of Yolanda Rivera, a young woman whose life was transformed through Fair Trade initiatives, illustrating the tangible human impact of ethical sourcing.
Paul urges listeners to be mindful consumers: “Look for the Fair Trade certified label... educate yourself about what embodies not only in terms of Fair Trade, but is it organic, is it non-GMO, what other attributes are there?” By making informed purchasing decisions, individuals can drive positive change globally.
This episode provides an in-depth look into the Fair Trade movement through the lens of Paul Rice's experiences and insights. It highlights the profound impact that ethical business practices can have on communities, the environment, and corporate success. Listeners are left with a powerful message: every purchase is a vote for the kind of world they want to live in.
For more information, visit paulrice.org and fairtradecertified.org.
Notable Quotes: