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Tortoise Investigates Host
Thank you for listening to Sweet Bobby. This podcast has been on an incredible journey since we released it back in 2021, and since then I've gone on to investigate a whole range of other stories. There's hoaxed about one of the most serious conspiracies in the UK and my search for the people behind it who trolled Amber, which digs into the bot campaign against Amber heard during the celebrity trial of the century, which Johnny Depp and this autumn I released Elon's Spies, all about the private investigators used by one of the most powerful men on the planet, Elon Musk. So if you liked what you heard with Sweet Bobby and you want to try another of my investigative podcasts, just search for Tortoise Investigates. That's Tortoise Investigates. It's the home of all our best investigations all in one place.
Scam Factory Host
Imagine this. You help your little brother land a great job abroad, but when he arrives, the job doesn't exist. Instead, he's trapped in a heavily guarded compound, forced to sit at a computer and scam innocent victims while armed guards stand by with shoot to kill orders. Scam Factory, the explosive new true crime podcast from Wondery, exposes a multi billion dollar crim empire operating in plain sight. Every suspicious text you ignore masks a vast network of compounds where thousands are held captive, forced to scam others under the threat of death. Told through one family's harrowing account of sleepless nights, desperate phone calls, and dangerous rescue attempts, Scam Factory reveals a brutal truth. The only way out is to scam their way out. I'm about to play a clip from Scam Factory where one character, Jella, learns horrifying news while she's trapped inside the Scam Factory. While you're listening, follow Scam Factory on the Wondery app or wherever you get your podcasts.
Jella
Jella kept her eye on the clock, counting down the minutes until 1am and the end of her shift. She couldn't wait to get to bed. Jella and her teammates began to gather their things to leave, but their team leader told them, not so fast. Everyone needed to go out to the yard.
Team Leader
They just said that it was a meeting with the boss, the team leader, and the translator.
Jella
With the boss, the team leader and the translators, this was never good news. Jella and her nine co workers made their way outside. The yard was kind of like a quad on a college campus, except with the guards around, it gave more prison yard vibes. They lined up, five in each row. Jella stood at the front of the line. She looked around two Story concrete buildings all painted in a stark shade of white. Glaring fluorescent lights pouring out of the windows and doors. On the first floor was where they spent long hours, day and night, scamming. On the second was where they slept in cheap metal bunk beds. The roofs were studded with floodlights that only added to the prison feel. She looked down at the concrete beneath her feet. Such a sad contrast to the adventures on Thai beaches she thought she'd be having when she first met Charlie. A hush spread through the group as the boss began to speak. Beside him was a team leader and two translators. The boss started with an announcement. They were changing up the payment structure. It would now be tiered based on how much they were able to scam.
Team Leader
If you have five to seven people scammed, your salary is $700. And if you have a bigger amount, like 20,000 IUSD scam, they will give you 1,000 USD salary plus your commission.
Jella
That'd be great if you were good at scamming.
Team Leader
But if you did not scam, you will only get $300.
Jella
But if you were like Jella, this was terrible news. Jella was awful at scamming. Like truly awful. She'd never gotten good at the dirty talk. She'd only gotten three clients to take it to video chat. But none of them were successfully blackmailed. She'd been moved over to another group with a new scam people into buying things from a fake Amazon store. That hadn't gone any better. So she'd been sent to yet another group. This time, someone else was doing the scamming. Jella just served as a warm body on camera for video calls.
Team Leader
Just like to see that you are real. You are not fake.
Jella
Her co workers would tell her what to say and using an AI filter to alter her face, Jella would deliver her lines to the target. She didn't like doing this either. And now she was being told that her already meager salary would be tied to her poor performance. Jella's anxiety shot through the roof. But that wasn't all. Her team leaders told them there would be harsher consequences for not meeting quota.
Team Leader
They will lessen the food. Like that.
Jella
No quota, no food.
Team Leader
You will be punished to duck walk inside the field for 20 times.
Jella
Duck walking? Where grown adults are forced to squat and walk across the field while everyone watched. It was humiliating. She did not want to do this. All Jello could think about was how much she fucking hated this place. How angry she was at Charlie, how desperately she wanted to get out. And then one more update.
Team Leader
They announced that by next month we will be transferring to a different compound.
Jella
A different compound? Jella was in a full on panic now as her bosses explained that they were being transferred to another company. This new company operated out of a compound next door.
Team Leader
It was a new built compound. It has another security guard with bigger fence.
Jella
Jella was freaking out. She'd heard rumors about this other compound.
Team Leader
They are hurting. They are paddling the person.
Jella
Jella had heard they beat their workers with electric batons and paddles to punish those that didn't meet quota. With her track record Jela knew she was doomed.
Team Leader
What if I will die here so I need to leave this compound before we transfer to that compound.
Jella
She had to get out of this situation, the one Charlie helped put her in before it cost her her life.
Scam Factory Host
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Podcast Information:
In the latest episode of Sweet Bobby, released on February 25, 2025, Tortoise Media introduces listeners to an explosive new true crime narrative titled "Scam Factory," produced by Wondery. This episode marks a significant expansion of the Sweet Bobby universe, delving into the dark underbelly of a sophisticated criminal enterprise that manipulates and exploits individuals under the guise of legitimate employment.
"Scam Factory" is presented as a chilling true crime podcast that unveils a multi-billion-dollar criminal empire operating covertly within heavily guarded compounds. The story is narrated through the harrowing experiences of Jella and her colleagues, who are coerced into scamming innocent victims under the constant threat of violence.
Key Elements:
Early Struggles and Harsh Environment (00:00 - 05:10) The episode begins with Jella anxiously awaiting the end of her shift, only to be abruptly summoned by her team leader for a meeting with the "boss" and translators. This setting establishes the oppressive atmosphere of the compound, highlighting the fear and uncertainty experienced by the workers.
Jella's Perspective: "Such a sad contrast to the adventures on Thai beaches she thought she'd be having when she first met Charlie." (04:03)
Team Leader's Announcement: The workers are informed about a new tiered payment structure based on their scamming success. Higher quotas come with higher salaries and commissions, while failure results in reduced pay.
Increasing Pressure and Dehumanizing Conditions (05:10 - 07:17) Jella's inadequacy in scamming leads to her reassignment to roles with even lower success rates, exacerbating her anxiety and desperation to escape the situation. The introduction of harsh punishments for unmet quotas further intensifies the risks involved.
Hazardous Consequences: "If you have five to seven people scammed, your salary is $700... But if you did not scam, you will only get $300." (04:03 - 04:28)
Threats of Punishment: "They will lessen the food... You will be punished to duck walk inside the field for 20 times." (05:38 - 05:46)
Escalating Threats and the Prospect of Transfer (06:11 - 07:17) The looming threat of transferring to an even more secure and punitive compound heightens the tension. Rumors of severe beatings and punishments at the new location leave Jella in a state of panic, fearing for her life and the lives of her colleagues.
Transfer Announcement: "They are hurting. They are paddling the person." (06:39 - 06:44)
Jella's Desperation: "She had to get out of this situation, the one Charlie helped put her in before it cost her her life." (07:01)
Exploitation and Coercion: The podcast highlights the extreme measures employed by criminal organizations to exploit individuals for financial gain, emphasizing the psychological and physical control exerted over victims.
Moral Conflict: Jella's internal struggle with participating in unethical scams underscores the human capacity for resistance and the devastating impact of coercion on personal integrity.
Systemic Abuse: The structured hierarchy and punitive systems within the compound demonstrate how organized crime can institutionalize abuse, making escape and resistance perilous.
Desperation and Hope: Despite the bleak circumstances, Jella's determination to escape reflects a glimmer of hope and the universal desire for freedom and redemption.
Team Leader on Payment Structure:
"If you have five to seven people scammed, your salary is $700. And if you have a bigger amount, like 20,000 IUSD scam, they will give you 1,000 USD salary plus your commission." (04:03)
"But if you did not scam, you will only get $300." (04:28)
Jella on Working Conditions:
Team Leader on Punishments:
"They will lessen the food... You will be punished to duck walk inside the field for 20 times." (05:38)
"They are hurting. They are paddling the person." (06:39)
Jella's Reflection:
"Introducing...Scam Factory" serves as a gripping opener to the Sweet Bobby series' exploration of modern-day scams and criminal operations. By weaving a narrative grounded in real-world investigative journalism, the episode provides listeners with a vivid portrayal of the lengths to which criminal enterprises will go to maintain their operations. The harrowing account of Jella not only exposes the mechanisms of exploitation but also humanizes the victims, fostering a deeper understanding and empathy among the audience.
For listeners intrigued by Sweet Bobby and eager to delve deeper into investigative stories, Tortoise Media encourages exploring their other series such as Hoaxed (covering UK conspiracies), My Search for the People Behind It Who Trolled Amber (exploring bot campaigns during high-profile trials), and Elon's Spies (detailing the private investigations around Elon Musk). Supporting Tortoise Media ensures the continuation of responsible and sustainable journalism.
Support and Further Listening:
This summary captures the essence of the "Introducing...Scam Factory" episode, providing a comprehensive overview for listeners seeking to understand the key elements and themes without having heard the episode.