🎙 In this episode, I share how and why we’ve built a simple, structured feedback system into our meetings to make sure that even the most timid team members feel safe giving honest, constructive feedback - and yes, even to me as the business owner. I’ll walk you through our meeting scoring, the Meeting CHAIR guide, and the pre‑written feedback scripts we use to keep feedback objective, future‑focused, and consistent across the whole team.

You’ll hear how this system has improved punctuality, reduced meeting chaos, and helped us overcome cultural barriers that normally make it hard to “challenge the boss.” If you want a team that actually tells you what you need to hear, not just what you want to hear, this is for you.

KEY TAKEAWAYS

💡Why Empower Your Staff to Make You Better: Everybody, including “the boss”, needs feedback to help them to improve the way they work. So, empowering your staff to break free of social norms and provide direct feedback on how you are performing is very effective.

💡Systemise Feedback: Don’t rely on casually inviting “honest feedback”. If you do, you´ll never receive any. Build structured feedback into your business – I share how my meeting chairing process does this and how it is changing my company’s culture for the better.

💡Give Meeting Chairs a Clear Playbook That Includes Feedback: Use a Meeting CHAIR guide, scoring, and pre‑written feedback scripts so anyone can run efficient, on‑time meetings that improve how each team member performs.

BEST MOMENTS

00:27 - 💬 “ My staff are now feeling empowered to give me the essential feedback that I need to improve as a member of the team.”

03:13 - 💬 “ The feedback is meant to be generic. It's meant to be future-focused, and therefore I'm actually thinking - I actually need to do this. I need to change my behaviour.”

10:03 - 💬 “ It's the systemized approach to doing this that has allowed this to actually happen and make a difference in the business.”

TIMESTAMPED OVERVIEW

00:00 Intro: Empowering Staff Through Feedback

01:00 Why Bosses Also Need Feedback

04:40 The Meeting CHAIR Guide and Scripted Feedback Messages

07:10 Normalising ‘Challenging the Boss’

VALUABLE RESOURCES

Join our Community so you can learn more about how to empower your staff and build a business that doesn't rely on you as the business owner: https://join.sys.academy/

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com
Website: https://systemsandoutsourcing.com/
Facebook Group: https://facebook.com/groups/systemsandoutsourcing/
LinkedIn: https://linkedin.com/company/systemsandoutsourcing/
Instagram: https://instagram.com/systems_and_outsourcing/
YouTube: https://youtube.com/@drsteveday42
TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve moved to Sweden in 2015 and transformed how he ran his businesses—switching to a fully remote model. A former NHS doctor, with a background in computing and property investing, he now helps overwhelmed business owners systemise and outsource effectively. Through his courses and coaching, Steve teaches how to automate operations and work with affordable virtual assistants, freeing up time and increasing profits. He runs his UK-based businesses remotely with support from a team of UK and Filipino VAs, and is passionate about helping others build scalable, stress-free companies using smart systems and virtual support.

This Podcast has been brought to you by Disruptive Media https://disruptivemedia.co.uk/