Jason talks with Richard White, the CEO of Fathom AI Note Taker. They talk about Richard's journey to becoming a successful founder, why a free product is sometimes the best marketing strategy for growth, and how he thinks about what it takes to successfully scale a team of people from below ten to over fifty.

“When you build a business, build one that plays to your strengths—not what someone else tells you to do.”

Richard White is the founder and CEO of Fathom.video, a free app that records, transcribes & highlights your calls so you can focus on the conversation instead of taking notes.

Fathom was a part of the Y-Combinator W21 batch, is one of only 50 Zoom App Launch Partners, and is one of a small handful of companies Zoom has invested in directly via their Zoom Apps Fund.

Prior to Fathom, Richard founded UserVoice, one of the leading platforms that technology companies, from startups to the Fortune 500, use for managing customer feedback and making strategic product decisions. UserVoice was notable for being the company that originally invented the Feedback tabs shown on the side of millions of websites around the world today.

Richard previously worked on Kiko, a company in the first batch of Y-Combinator, with Justin Kan and Emmett Shear who subsequently went on to found Twitch. Richard is passionate about designing intuitive productivity tools with delightful user experiences.

Try Fathom for free: https://fathom.video

https://www.linkedin.com/in/rrwhite/

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