Tech on Toast Podcast – Episode: Yaro Tsyhanenko, Founder of Pickpad

In this episode, Chris Fletcher sits down with Yaro Tsyhanenko, Ukrainian-born entrepreneur and founder of Pickpad, a smart hardware startup solving one of hospitality's most overlooked problems: the pickup area.

What we cover:

Yaro's journey from building a delivery marketplace across 15 Ukrainian cities to relocating after the outbreak of war
How he went from Ukraine to Ireland to Chicago to Arizona State's entrepreneurship program to the UK
Why he spent hours sitting in QSRs with a stopwatch to understand the real pain in restaurant operations
The Pickpad concept: a modular system of smart pads using weight sensors and machine learning to automate order management at the pickup area
How Pickpad integrates with existing POS, KDS, and online ordering systems. No capital investment, live in under an hour, from £9/month
The "ARC" framework: Accurate, Ready, Completed. The three order states restaurants are currently flying blind on
Why 15% of fast food/QSR orders are inaccurate, and how Pickpad tackles this
Coverage from TechCrunch and Forbes, and winning a CES National Award in the AI category
Integrations already in place with Square, Olo, Toast, and Oracle, with UK EPOS partnerships in progress
Yaro's vision for zero-friction ordering: AI, smart glasses, robots, and a universal interface between local businesses and their customers
Advice for founders: get out of your head and talk to your customers

Find Pickpad:🌐 pickpad.com💼 Yaro on LinkedIn

Tech on Toast – Hospitality technology, straight talking.