As AI agents gain access to enterprise systems, identity security is becoming the control layer for responsible AI adoption.

In this episode of Technovation, Peter High speaks with Sree Kancharla, CIO of SailPoint, about how identity governance is evolving from managing human access to securing machine identities, AI agents, and autonomous workflows. Sree discusses SailPoint’s role as “Customer Zero,” the growing challenge of shadow AI, the importance of governance that enables innovation, and how organizations can balance productivity gains with responsible risk management. He also shares his perspective on persona-based AI experiences, human-led agents, and the workforce implications of AI for the next generation of technology professionals.

Key topics include:

Why AI agents require a new approach to identity security
How SailPoint manages shadow AI across the enterprise
The role of Customer Zero in driving product innovation
Moving from human-in-the-loop to human-led agents
Preparing future technology talent in an AI-driven world

This episode is presented by Celonis — Give AI the context it needs. Learn more at celonis.com/technovation