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Elise Hu
You're listening to TED Talks Daily, where we bring you new ideas to spark your curiosity every day. I'm your host Elise Hu. Our original series TED Intersections features unscripted conversations between speakers and experts taking on subjects at the intersection of their expertise. In this final Intersections conversation of the season, Work futurist Michelle Weiss sits down with video creator John Ushai to answer the question, how do we navigate the ever evolving nature of work? Discussing how they both maneuver the pace of technological change in the workplace, they offer advice on how to make sure your skills stand out and what to keep in mind when entering into the workforce today and in the future.
Michelle Weiss
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John Ushai
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Elise Hu
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John Ushai
Right now. If you're creative and you feel like AI is coming for your job, I think that says something about your skill set right now, honestly, Like, I think good technology will always display something. But if you. And there's a lot of, like, there's going to be a rough patch and maybe we're already going through it in terms of, like, jobs and, you know, and retooling and all that, but I think for the large part, it can be such a compliment and amplifier.
Michelle Weiss
Foreign. I've always been fascinated by the fact that even our younger boomers today are averaging 12 job changes by the time they retire. So if you think about, for the rest of us, like younger generations who are still immersed in the workforce, we're gonna have to navigate more career shifts than we ever dreamed of.
John Ushai
12 job changes.
Michelle Weiss
12.
John Ushai
Oh, my God.
Michelle Weiss
And if you think about, if you try to calculate that younger generation's average tenure in a role is maybe less than three years.
John Ushai
Yeah.
Michelle Weiss
We might be looking at 20 or 30 or.
John Ushai
Yeah, like Gen Z, maybe it's like 50 job changes. Yeah.
Michelle Weiss
And I know you went through your own sort of career shift. You started off at Instagram and YouTube, and now you are a creator yourself. Can you just sort of walk us through what that felt like to make that really big shift?
John Ushai
Oh, yeah. I mean, there's so many things I learned working at YouTube and Instagram that prepared me for this job. Like, how to speak to brands, how to speak to sponsors, how to understand, okay, there's somebody who has a marketing budget. What are they looking for, like, on that return on investment and just how to communicate. I think you talk a lot about, like, soft skills that you could have, but they could change in different contexts.
Michelle Weiss
Yeah.
John Ushai
And I feel like I've taken that to heart in so many ways in terms of, like, okay, well, in a corporate environment, I'm speaking to people across the table, but as a creator now I'm speaking across the Camera. But there are a lot of the same skill sets or putting together a deck for a brand to try to get like a sponsorship for our episodes and our show now. Yeah. So many things are transferable, even though on paper they look like different roles.
Michelle Weiss
So I'm so fascinated by what you do because it's just not the way my brain works. As I started started off my career as an academic and have gotten into producing content. But I don't think about it as how to make it go viral and how to get the most impressions possible. And I just think your brain works so differently from the way that mine does. And I was just wondering if you could teach me some tricks of like how to do this better or. I know you have kind of a worldview where you want people to put their content out into the world without worrying about it being perfect.
John Ushai
Yeah.
Michelle Weiss
At the same time. Right. I think there's a lot of really terrible content out there too. So are you just hoping that more great folks put out their better content than the really terrible content?
John Ushai
Well, I think you need two things. It's like experience and then entertainment. And when you have both of those, it works really well. A lot of people who have experience, especially in academia, in the corporate world, don't know how to like package it or make it more entertaining. So a lot of their content falls flat.
Michelle Weiss
Yep.
John Ushai
And then there's a lot of people who are entertaining for the sake of entertainment, which is fine. Like we need some of that, some escapism, like, you know, that's always great, but then it creates kind of this spiral of trying to like sustain that and that becomes very hard. But if you have both, it could work really well. So even as we're like setting up for this, I'm like trying to think about like, okay, what are the things that we want the viewer to remember from this talk? What is our intro look like? And just setting that up so that people get as much value as possible from the experience and educational side of what we're talking about.
Michelle Weiss
Yeah. I'm just wondering, are you also thinking that certain kinds of content just doesn't fit into certain mediums? Just because I think about how amazing TikTok could be, but the kind of work that someone in thought leadership is doing might not always translate well into these short, bite sized pieces. How do you think about connecting the actual content to the right medium? Because it's always shifting to.
John Ushai
Well, I think context definitely defines content, but if you're aware of how a platform works, you could figure that out. Like for example like on a YouTube video you have a bit more breathing room to talk about what you want to say in the intro versus a TikTok or short or Instagram reels. Like we're not even thinking about the intro. We're thinking about what I like to call the first frame. What do you see at like 000 seconds? And can you set as much up in that to set expectation of what people will see? So like for example I have this format on my YouTube channel where I go on the streets of Hollywood and do a highly scientific study where I ask people who's more popular, you know like Mr. Beast or Tom Cruise, you know like and basically it's a like a commentary on like what's more popular social media or traditional media. And there's people on the street like Gen Z. Like young people I talk to do not know who Tom Cruise is, do not know who Tom Cruise, do not know who Tom Hanks is but they know who MrBeast Logan Paul is. And there's people who like, like you know older generations typically who know who Tom Cruise Tom Hanks is but don't know who MrBeast Logan Paul is. So immediately like you have this interesting generational divide but for that format I experimented with different intros. I was like hey guys, I'm right now on the street of Hollywood and I'm asking people who's more popular Logan Paul or Tom Hanks so we could see what's going on in terms of social media traditional. Way too long for a TikTok or a YouTube short. So instead like I was like how can I set up that first frame, that 0 second experience when you're coming across it to immediately define what you're about to watch. So I went to the local print shop. I got a like a. A poster with two faces on it and I held it up and I had a microphone and literally that, that zero seconds. Who are these two people? And I turn the mic to the person on the street and they're answering and looking at it. And so stuff like that where I'm like the idea was there and it's really just taking a stat and turning into a story. Because there's a lot of statistics about social media versus traditional media. I want to make it feel visceral. I want to make you feel emotional and I want to bring it to a human perspective, not just a statistic and do it in a first frame where it could fit the context of that so there's like the message can be heard but it takes a lot of defining and understanding and studying what works on the platform to get there.
Michelle Weiss
Yeah. One of the things I'm thinking about as we're talking about this really abbreviated but powerful content that's dynamic and vibrant in this way is it feels really compact and it feels really compressed and it's a lot all at once. Right. And when I think about having to slow down and lengthen our attention span, especially as we see in the world that narcissism rates are going up and empathy rates are declining, and I'm wondering, like, how we better practice empathy. I'm just curious, like, what can the media, like, what do we think about, like, how do you think about sort of empathy in this space that we're in? Because it is the strange world in which, like, the rise of social media and the proliferation of digital platforms makes us. Us sort of think more about ourselves versus how we inhabit sort of the life of someone else, you know?
John Ushai
Yeah.
Michelle Weiss
I don't know if you think about that at all.
John Ushai
Oh, all the time. I feel like algorithms create echo chambers in many ways, and that's why a interview format is so powerful, because you'll opt into following that one person, but then if they're talking to somebody else who may not be in like your periphery in your area circle, then you're getting another perspective and then hopefully that could create a jumping off point to almost like poke a needle in that.
Michelle Weiss
Yeah.
John Ushai
Bubble to go even further or. I find that on the street content is so interesting. You see like a lot of people doing like man on the street content because it's bringing somebody into your feed by way of who you follow that you wouldn't have normally heard from. You know, so like, there's like this really interesting format that somebody takes a Walkman or a cassette and shows it to. Like a Gen Z is like, do you know what this is? And they're like, what is it like? It's just like little things like that put things in perspective. But it's interesting. I'm wondering, like, for you, like, you've done so much research on the future of work. Like, how do you think about communicating the message to a generation that needs it most in Gen Z? Like, they're navigating a totally different career landscape than ever before. Like, how do you think about all the work and research you've done in terms of making it relevant and understandable to a new generation?
Michelle Weiss
Yeah, it's really hard because I think we go through life believing that there's this sort of arc where we get front loaded with a lot of education on the front end and then we get to sort of build and launch a career, build a life, and then retire. And that whole arc has just been completely upended by exponential advancements in technology. Right? And so it's really going to be this learn, earn, learn, earn cycle. And it's never going to end because with all of this change, we're just going to have to keep continuously learning. And at the same time, we don't have any of the real infrastructure and architecture out there to facilitate this kind of seamless education throughout life. Like we talk about lifelong education and yes, I'm going to be a lifelong learner, but we don't have those systems set up. And so we have a ton of people falling through the cracks and not able to access precisely what they need in order to make progress in their life lives. And so the main message, especially to younger generations, is that we have to have a real mindset shift. And it's not a bad thing. It's not a bad thing to need to grow, right? And you have these kind of constraints that are forcing you to grow and seek out new information. But unfortunately also the onus is on us as people to navigate this because we don't have that infrastructure set up. My, my whole work in life is trying to kind of begin to set up those regional, different kinds of better functioning learning ecosystems to facilitate these movements. But it's slow going and it's nascent, right? And so in the near term, it's on us. We actually have to figure out how to surface and articulate our skills and translate them into the language of the job market. Right? And so it's unfortunately a lot on us, but we get to do it, we get to actually shape our future. And I think both of us have made multiple pivots in our lives and we realize how amazing it is like once you're on the other side of it. But we also realize how much of it is kind of fortune, luck, you know, your network, all these things kind of coming together in a beautiful way that a lot of people don't have access to. So how do we make those kinds of social networks, professional networks, more available to people to actually bring them along. So that's the huge kind of lift for all of us is unfortunately it just kind of rests on us more. That burden is on us and we have to do this really interesting kind of storytelling and translation about all of the hidden skills we bring to the table and make that understandable to a Prospective employer.
John Ushai
Let's say you're somebody who just started a new job or you're entering the workforce for the first time. What are three things you would tell them? Like, these are what you should remember, what you should take away in your next year on the job to be well set for the future.
Michelle Weiss
Right now, for younger workers who are kind of going into their first job, that might not be their first choice. One of the things is to just remember that we don't have to sort of search for that higher lofty calling. Sometimes we can work with purpose even when our work doesn't feel purposeful. And at the same time, I know employers tend to kind of fixate on very technical, hard skills that we need to bring to the table, but also realize that as we contend with this longer, more turbulent work life, we're going to have to actually really get sophisticated at our human skills. When we think about critical thinking, systems thinking, emotional intelligence, that empathy, all of that still requires practice even though it's innate within us. We're not actually sophisticated at it. And so one of the ways to think about it is I can almost imagine taking like a tech boot camp for cybersecurity and learning that technical skill in a short amount of time. It's a lot harder for me to think about how I practice the human skill of empathy as an example.
John Ushai
Yeah, I think the soft skills are so important, especially learning how to empathize and communicate. But I don't, I don't know, I feel like I look back at my time in the corporate world. I'm like a lot of those hard skills prepare me for what I'm doing right now as a creator. Like, like, I'll never forget like when I was at YouTube and I had an amazing boss, Ross Warren, who is just so good at marketing and branding, but he also knew Photoshop. And I remember like our one on one meetings and I'm just like, Ross, can I, can I see how you design this on Photoshop? Can I just like just watch as you do it and ask a few questions and learn how to design myself? And now that's helped me like as a YouTuber, design our thumbnails or be able to give better direction to our team to be like, hey, add a bit more drop shadow here, increase the saturation there. And I feel like I wouldn't have that language if I didn't have that technical like know how 100% or even like on a more like practical level for everyday like presentations. Like, I remember Instagram, one of my colleagues Peter Shields was kind of like a Picasso of PowerPoint. You know, he just was able to design these beautiful slides and now like I'm able to make slides to pitch our sponsors for brand deals for our show. And I feel like a lot of that is in the packaging of the deck and that technical skill that I learned and I just tried to be a sponge with. So I don't know, I think the technical skills are super important.
Michelle Weiss
So I don't think it's an either or, I think it's a both and it's both our generalist humanist skills that we need to bring to the table. But we also have to have enough technical skills in order to know when to intervene at the right time. So even all the things you're talking about. Absolutely. Those hard skills have made you, have given you a level of expertise to sort of engage with the material in a different way. Right. But then when you think about something like AI and machine learning and the ways in which we are now able to sort of leapfrog and I can build a website even though I have zero coding skills. Right. And those, I can build a beautiful deck using these different kinds of AI tools that I've never been able to present in that way before. Right. But I also have to have enough knowledge and understanding to get in there and edit because what's being fed to me. Right. Isn't quite what I need. It's not going to be exactly. I'm not just going to receive it from the AI and present it to whomever. Right. So it's really, for me, it's not this kind of either or it's just that we just have to remember that those human skills require some deep practice and we don't actually have a lot of mechanisms to practice those skills. So that, that's, that it's. We see a proliferation of different kinds of certificates. Like Google's got their own certificates, Salesforce has their own. Like there's different ways of learning these new skills that are more kind of vertical skills, but those horizontal skills as like of a T shaped learner, those are a lot harder to kind of get access to.
John Ushai
Yes. Well said. Yeah, yeah. I think a lot about people who I meet like who are just entering the workforce or they're trying to become a creator entrepreneur. I think they can move even faster if they just had one or two years like learning within a team or a system. Like I, I feel like now I know how to run a team and manage folks because I was managed by other people.
Michelle Weiss
Yes.
John Ushai
And I I, I'm like, I go into a meeting and I'm like, all right, what's the agenda? Who's taking notes? What are the action items like? And that was very much something I learned inside YouTube and Instagram and just understanding, okay, if we're going to have a meeting, we have to have a purpose to it. Let's keep going. And I find a lot of folks, like, especially in the creator world, where it's like, okay, I'm going to make content and we'll see how it feels today. No, no. What's the process? And if we do something more than three times, can we create a doc that almost has a checklist? And there's just so many things that I wouldn't have known if I wasn't a part of a team or part of an organization where a lot of people with much more experience taught me that or I was able to absorb it.
Michelle Weiss
What you're talking about feels like a confidence building exercise that you were able to kind of access through that experience. And I'm wondering where in your career and sort of, if you look back when in the shifts, did you ever feel like a sense of, of imposter syndrome?
John Ushai
But I definitely felt imposter syndrome, but I have a hot take on imposter syndrome. There's that saying, like, the more you know, the less you realize, you know. And I feel like there's a lot of folks who like, learn more about their subject matter and like, oh my God, like, I didn't realize there's this aspect to it or there's that perspective and you start unraveling all the different, like, nuances and complications of any industry and field. So naturally you're like, wait, I, I, I don't know a lot, actually. But then like, that's kind of like the, like the, like the, you know, midpoint of the journey. You keep learning a lot. And then as you go and like you, if the experience is the spectrum and it's like inexperienced and like, you know, expert. Though I argue that journey never ends. As you get closer to expert or have more expertise, you develop more imposter syndrome. You realize you know less, but you keep going down that path. Then there's a moment where you look back at those people who are inexperienced and you realize there's a lot of people who are inexperienced who talk a lot. And it's like they're very certain. They're very certain. I'm like, what are you talking about? You don't even know what you're talking about. You Know, and I had that experience firsthand where I'm, like, working at YouTube for five years, learning how the platform works, working with a lot of careers, then going to Instagram, learning how that platform works. And then I see these people on social media being like, no, this is how it works. I'm like, that is outdated and wrong.
Michelle Weiss
Yeah.
John Ushai
And. And. And seeing that, I don't know what that's called, like, reverse imposter syndrome or something, I'm like. I'm like, I. There's just so much misinformation out there that. That also gave me confidence to be like, I'm learning. There's still a ton to learn, but I got to get out there, you know? And that was a big motivator to say, like, wait, there's not a lot of people on YouTube who have worked at YouTube.
Michelle Weiss
Yeah.
John Ushai
Let alone another platform like Instagram who can talk about it.
Michelle Weiss
Yeah.
John Ushai
In the way that I can. So maybe I should at least try.
Michelle Weiss
Yeah. One of the most powerful things I've heard recently is Malcolm Gladwell talking about sort of having to kind of revise his stance on his past work. Right. The tipping point, and I love what he said, is he was. He talks about feeling so sure of himself as a young person 25 years ago and feeling so certain of these things, even though he had just moved to New York, like, three months earlier and didn't really understand the context. And he said that now what he'd like to say is, this is what I believe today now to be true.
John Ushai
Yeah. I love those qualifiers.
Michelle Weiss
Yeah. And I think that's like, a great way to think about it. But, yeah, the. The expertise can definitely, you know, sort of probably make you question how much, you know, and. I don't know. I felt imposter syndrome even when I was, like, a new professor. I had gone to six years of grad school to become a professor, and I realized, like, I didn't know how to teach. Like, I didn't. I knew my subject area, and I knew what it looked like to be a good teacher. I saw my professors do it. Well, some of them. But then once I had to do it, I sort of felt. I felt like this real disconnect of, oh, my God, I'm in this place of authority. And it felt like I was wearing a giant suit that I didn't fit in. And, yeah, it just felt like. It just felt really, really vulnerable. And it felt like, oh, I'm not doing this well. Like, I'm failing at this. And it's a really Like, I don't know if you've ever, like, had those kinds of moments where you're just like, I have no idea what I'm doing.
John Ushai
Definitely. I mean, as you try to do new things, I think, like, experience that more and more. But I think there's two powerful things in what you said that just hit home for me. One, I had these two amazing YouTuber journalists on my show, Cleo Abram and Johnny Harris. And they said these quotes I'm paraphrasing. Never underestimate the viewer's intelligence, but never overestimate the amount of context they have when they're coming into watching a video or watching something. And I think that can be extrapolated across so many different fields, you know, because I think nowadays people underestimate people's intelligence, especially when it comes to viewing a piece of content. I. I think a lot, like, people are smart and people want to learn. At least I. I truly believe that. But they don't always have the context. And so, because to me, I hope to always relate to an introductory creator or somebody. And if I get away from that, I feel like I'm. I don't. I don't know, getting too far away from the field. Like, I always want to be connected to the beginner.
Michelle Weiss
Yeah.
John Ushai
Even if I'm learning and trying to be the expert. Because if I can't distill what I'm saying to that.
Michelle Weiss
Yeah.
John Ushai
I'm losing touch.
Michelle Weiss
Yeah. How do you see, like, technology and AI right now affecting what you do? And are you. Do you have any sort of fears or reservations about it?
John Ushai
I think there's two sides to it. As a creator, I'm. Majority of my feeling about AI is I'm very excited about it because I think that right now, if you're creative and you feel like AI is coming for your job, I think that says something about your skill set right now. Honestly, like, I. I think that, you know, good technology will always display something, but if you. And there's a lot of, like, there's going to be a rough patch, and maybe we're already going through it in terms of, like, jobs and, you know, and retooling and all that. But I think for the large part, it can be such a compliment and amplifier to getting more rough drafts. I like to say, like, there's this rough draft problem where one of the most overwhelming things as a creator or maybe like, anybody is looking at a blank screen versus looking at something that's even terrible.
Michelle Weiss
Yes. And editing it and having, like, a launch Pad.
John Ushai
Yes. Yeah, yeah. And if an AI tool can give you a first draft, as crappy as it may be, and you can edit it, and that first draft is based on a prompt that you give it, so it's based on an idea, then you can move faster.
Michelle Weiss
Yeah.
John Ushai
And so, yeah, like, I think, like, I remember I wrote this post on my LinkedIn. I was like, it's kind of like the. The Chipotle rule, I like to call it, which is like, if you and I are going to dinner and we have, like, our friends around, and maybe you had those moments where it's like, hey, where do you want to go to dinner? Where do you want to go to dinner, Michelle? I was like, everyone. I don't know. I don't know. And then somebody's like, well, how about we go to Chipotle? And then everyone's like, no, we can't go. No, we're not going to Chipotle. Let me look up a few restaurants. You know, all of a sudden you have. You have, like, a prompt and you have something to, like, build off of. And I love Chipotle. Like, nothing wrong with it, but if we're going out to a nice dinner, like, we're not. We're probably not going to have, like, you know, burritos. So it's like. Like something like that just triggers more creativity.
Michelle Weiss
Yeah.
John Ushai
And there's, like, amazing tools like. Like that you can, like, get a thumbnail idea concept. So, yeah, I find that. Or tools that help clip and, like, you know, repackage, like, something that you already have and put it into new formats and subtitles. So, yeah, I'm very excited about it. But how do you think about it in terms of your field?
Michelle Weiss
No, it's super interesting because obviously it can generate a lot of writing. Right. But when I look at the content, at first I was amazed. Right. And just sort of kind of trying to understand what I was grappling with. But when you deal with more and more of the generations, you see the sort of repetition, you see the kind of lack of tone or the mixtures of tone, and you don't know how to fix it unless you have some understanding of how to edit. Right. So it's that technical skill coming into play. But I think what's really exciting and what you mentioned, which is, you know, if you're doing a job that you see as becoming obsolete, then there's something missing. Right. And I think what's really exciting about this moment is in the past, whenever we've had automation and you've talked about sort of technology displacing something. Yes, it's been true, but really only since ATMs have we seen, like a full displacement of a role and that actually generating new creative forms of labor. And so you saw actually banking do a really good job of turning into a services industry because this idea of just giving out money could be automated. And they did it in a way where they also trained up their workforce to take on those new skills. And so actually, the person who just earned a Nobel Prize in Economics, Daron Acemoglu, he actually has called this so, so automation. Ever since that moment in time, we've only had so, so automation. So the automation has been poor enough that we always have to keep humans in the loop in, like, a really terrible way. Right? Like where we' that's a hot dog. That's a human body part. Right. Like, that's the kind of work we're doing. And that's not, that's not inspiring creative work. But if I can actually display some of that work where we actually get to create really new forms of creative labor, to me, that's super exciting. And it's going to. It's precisely kind of up your alley where you get to do more with. With what you're given.
John Ushai
100%. 100%.
Michelle Weiss
Thanks so much, John. It's been so much fun getting to know you more.
John Ushai
Yeah, it's been a pleasure, Michelle. It's been great back and forth, and I'm excited. Continue to follow your work.
Michelle Weiss
Me too.
Elise Hu
That was a conversation between Michelle Weiss and John Ushai for our original series, Ted Intersections. Visit Ted.com to watch this conversation and others from the series. If you're curious about Ted's curation, find out more@ted.com curationguidelines and that's it for today's show. TED Talks Daily is part of the TED Audio collection. This episode was produced and edited by our team, Martha Estefanos, Oliver Friedman, Brian Greene, Lucy Little, Alejandra Salazar, and Tonsika Songmarnyvon. It was mixed by Christopher Faizy Bogan. Additional support from Emma Tobner and Daniela Balaurazo. I'm Elise Hu. I'll be back tomorrow with a fresh idea for your feed. Thanks for listening.
John Ushai
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John Ushai
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Protection and free adjustments for life.
Michelle Weiss
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Podcast Summary: How Do You Prepare for Jobs That Don't Exist Yet?
Podcast Information:
Introduction
In this insightful episode of TED Talks Daily, host Elise Hu presents the final conversation of the season from the original series, TED Intersections. The episode features a dynamic dialogue between Work Futurist Michelle Weiss and YouTube Creator John Ushai. They delve into the complexities of navigating the ever-evolving job landscape shaped by rapid technological advancements.
The Evolving Nature of Work
Michelle Weiss opens the discussion by highlighting the increasing number of career shifts younger generations will face. She states:
“I’ve always been fascinated by the fact that even our younger boomers today are averaging 12 job changes by the time they retire. So if you think about, for the rest of us, like younger generations who are still immersed in the workforce, we’re gonna have to navigate more career shifts than we ever dreamed of.”
[04:05]
John Ushai responds by emphasizing the adaptability required in the face of technological change:
“If you’re creative and you feel like AI is coming for your job, I think that says something about your skill set right now... but I think for the large part, it can be such a compliment and amplifier.”
[03:25]
Career Shifts in Younger Generations
The conversation progresses with a focus on the frequency of job changes. Michelle elaborates:
“And if you think about, if you try to calculate that younger generation’s average tenure in a role is maybe less than three years. We might be looking at 20 or 30 or... Gen Z, maybe it’s like 50 job changes.”
[04:26]
John reflects on his own career transitions from platforms like YouTube and Instagram to becoming a creator, underscoring the transferable skills acquired:
“There are so many things I learned working at YouTube and Instagram that prepared me for this job... And there are a lot of the same skill sets even though on paper they look like different roles.”
[05:04]
Translating Technical and Human Skills
Michelle Weiss expresses admiration for John's ability to create engaging content without prioritizing virality, prompting a discussion on balancing experience with entertainment:
“A lot of people who have experience, especially in academia, in the corporate world, don’t know how to package it or make it more entertaining. So a lot of their content falls flat.”
[06:39]
John agrees, adding that combining experience with the ability to entertain can significantly enhance content value:
“If you have both, it could work really well... I want to make it feel visceral. I want to make you feel emotional and I want to bring it to a human perspective.”
[06:47]
Communication and Empathy in the Digital Age
The dialogue shifts to the challenges of maintaining empathy and effective communication in a digital landscape dominated by social media. Michelle raises concerns about declining empathy rates:
“How do we better practice empathy... the rise of social media... makes us think more about ourselves versus how we inhabit the life of someone else.”
[10:11]
John responds by highlighting the role of algorithms in creating echo chambers and the importance of diverse perspectives:
“Algorithms create echo chambers... the interview format is powerful because you’re getting another perspective... It creates a jumping off point to poke a needle in that bubble.”
[11:12]
The Role of AI in Creativity and Job Preparation
John Ushai shares his optimism about AI as a tool that can enhance creativity rather than replace it:
“Good technology will always display something... it can be such a compliment and amplifier to getting more rough drafts.”
[25:35]
He further explains how AI can serve as a catalyst for creativity by providing initial drafts that creators can refine:
“An AI tool can give you a first draft, as crappy as it may be, and you can edit it, and that first draft is based on a prompt that you give it... It just triggers more creativity.”
[26:39]
Michelle adds that while AI can generate content, the human touch is essential for depth and authenticity:
“It can generate a lot of writing... but you don’t know how to fix it unless you have some understanding of how to edit.”
[28:04]
Advice for New Entrants to the Workforce
When asked about advice for newcomers, Michelle emphasizes the importance of purpose and human skills:
“We don’t have to sort of search for that higher lofty calling. Sometimes we can work with purpose even when our work doesn’t feel purposeful... we’re going to have to actually really get sophisticated at our human skills.”
[15:31]
John concurs, highlighting the significance of technical skills as a foundation for effective communication and teamwork:
“The technical skills are super important... they gave me a level of expertise to engage with the material in a different way.”
[16:35]
Overcoming Imposter Syndrome and Continuous Learning
Michelle shares her journey of adapting to lifelong learning amidst technological disruptions:
“We have to have a real mindset shift... we have to remember that those human skills require some deep practice and we don’t actually have a lot of mechanisms to practice those skills.”
[12:32]
John discusses his own experiences with imposter syndrome and the ongoing process of learning:
“The more you know, the less you realize... the journey never ends. As you get closer to expert, you develop more imposter syndrome... I keep going down that path.”
[22:15]
Conclusion
The conversation wraps up with a mutual appreciation for each other's work and a reaffirmation of the necessity to adapt and continuously develop both technical and human skills. Michelle and John acknowledge the challenges ahead but remain optimistic about shaping a future where humans and technology collaborate harmoniously.
Notable Quotes:
Michelle Weiss on career shifts:
“We’re gonna have to navigate more career shifts than we ever dreamed of.”
[04:05]
John Ushai on AI and creativity:
“If you’re creative and you feel like AI is coming for your job, I think that says something about your skill set right now.”
[03:25]
Michelle Weiss on human skills:
“We’re going to have to actually really get sophisticated at our human skills.”
[15:31]
John Ushai on imposter syndrome:
“The journey never ends. As you get closer to expert, you develop more imposter syndrome.”
[22:15]
This episode offers a comprehensive exploration of the future of work, emphasizing the balance between technical prowess and human-centric skills. It serves as a valuable guide for individuals aiming to thrive in a landscape where adaptability and continuous learning are paramount.