“The AI era has changed the speed and complexity of cyber risk,” says Andrew Gilman, Chief Marketing Officer and Head of Strategic Partnerships at NWN. “Organizations don’t just need more tools—they need outcomes.”

@Doug Green

In this Technology Reseller News podcast, I spoke with Andrew Gilman of NWN.ai about the company’s newly announced cybersecurity offering—an AI-enabled managed security operations suite designed to simplify and operationalize modern security environments.

The launch reflects a growing gap in the market. As Gilman explains, security platforms have advanced rapidly, but operations have not kept pace. Organizations are now overwhelmed by alerts, dashboards, and fragmented tools—especially across hybrid environments and distributed workforces. The result is a disconnect between visibility and action.

NWN’s answer is a fully managed, AI-enabled cybersecurity model built on its Experience Management Platform (EMP). The goal is to unify security operations into a single control plane, combining automation, observability, and human expertise to deliver measurable outcomes.

The offering includes a comprehensive set of services:

Managed Detection and Response (MDR) for 24×7 threat protection
Offensive security, including continuous penetration testing
Ransomware protection services designed for hybrid environments
Strategic consulting, including vCISO capabilities

A key differentiator is how NWN integrates leading security platforms into a managed service model. Expanded partnerships with Cisco, Palo Alto Networks, and Arctic Wolf bring best-of-breed technologies into a unified operational framework—reducing tool sprawl while improving response times.

Gilman emphasized that AI is not just increasing threats—it’s also changing expectations. Security teams must now move faster, operate more efficiently, and deliver clearer outcomes to the business. That requires a shift from managing tools to managing results.

The EMP platform plays a central role here, acting as the operational backbone. It aggregates telemetry, automates workflows, and provides a standardized view of security operations—helping organizations move from reactive monitoring to proactive defense.

For IT leaders feeling overwhelmed, Gilman’s advice is clear: focus on simplification, integration, and accountability. The future of cybersecurity isn’t about adding more layers—it’s about making the entire system work together.

This launch positions NWN to help organizations modernize security operations at a time when both risk and complexity are accelerating.

Learn more at www.nwn.ai