Episode 17 - Blake Imperl @blakeimperl recaps his final 7 takeaways from season 1 on how leading Shopify merchants are getting their customers to come back and buy again.

If you haven't yet, please leave the podcast a review on Spotify and YouTube and share it with your friends. The TYCA pod is brought to you at zero cost and this is the best way to help grow its reach to more folks in the DTC space!

The TYCA podcast is your go-to destination for Ecommerce entrepreneurs seeking actionable insights on customer experience, retention, and marketing strategies. In season 1, we covered a wide range of topics to help Shopify merchants grow their businesses and maximize customer lifetime value.

In part 2 of this season 1 recap, we dive deep into the final top 7 takeaways on CX and retention marketing insights from our podcast guests. From building personalized customer experiences to leveraging data-driven decision-making, we reveal the key strategies that top Ecommerce entrepreneurs are using to drive sales and improve customer retention. Whether you're a seasoned Ecommerce veteran or just getting started with your Shopify store, this podcast is a must-listen for anyone looking to take their Ecommerce business to the next level. Tune in now to discover the secrets of Ecommerce success!

The TYCA Podcast is brought to you by Wonderment - the retention Swiss army knife used by hundreds of leading Shopify merchants including The Ridge, Bokksu, Chomps, and Jones Road Beauty.

Wonderment is the easiest way to proactively set expectations on shipping timeframes, automatically update customers with delays, and measure shipping expectation vs reality across the business. Check out www.wonderment.com today.

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Timestamps
(0:00) - intro
(0:51) - Season 1 recap
(4:00) - Eric Bandholz: The Journey of Building Beardbrand into a Multi-Million Dollar E-Commerce Business with YouTube & Community - A Visionary Beardpreneur Tale
(8:32) - Dan Brady - How Pura Vida Built & Maintains a High Performing CX Team | DTC eCommerce CX Best Practices
(12:25) - Zoe Kahn of Chomps on Turning eCommerce Returns into Returning Customers
(15:48) - Jonathan Snow of The Snow Agency on How to Unleash Your Ecommerce Sales with the Power of Performance PR: The Ultimate Solution to iOS 14 Ad Decline
(20:37) - Alex McEachern of Repeat on How to Increase Repeat Purchase Frequency in DTC eCommerce
(23:45) - Tyler "Sully" Sullivan - A lesson in driving repeat purchases with higher ticket items & getting a DTC brand acquired
(26:55) - Will Laurensen - The “Big 3” Conversion Rate Optimization (CRO) Framework for DTC eCommerce and Customer Retention
(32:01) - Season 2 sneak preview!

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