This week on Thanks for Visiting, we’re diving deep into a topic no host wants to deal with—but every host needs to understand: chargebacks.

Whether you’ve faced one before or you’re hearing the term for the first time, this episode will equip you with the knowledge to protect your business from costly disputes. We’re breaking down what a chargeback is, why it happens, and the difference between when an OTA is the merchant of record and when you are.

We’ll share:

Real-world scenarios where chargebacks occur (including Sarah’s firsthand story)
9 practical prevention strategies to deter fraud and false disputes
How to set up guest agreements, SOPs, and red-flag awareness
The reality of winning a chargeback—and why you should always try
Why this shouldn’t stop you from diversifying your booking platforms

From spotting last-minute fraud attempts to resolving guest conflicts before they escalate, this episode is your playbook for keeping more of your hard-earned revenue where it belongs—in your pocket.

Resources Mentioned in this Episode:

Stripe – Payment processor used for direct bookings and OTAs like Vrbo and Furnished Finder.
Furnished Finder – A popular platform for finding mid-term tenants.

Mentioned in this episode:

Minoan | Visit MinoanExperience.com and tell them TFV sent you!

Booked & Profitable Boot Camp | Get on the waitlist now at thanksforvisiting.com/waitlist

489. Chargebacks 101: Spotting Red Flags and Safeguarding Your Bookings