Transcript
1-800-Flowers (0:00)
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Jim (0:31)
And we're back, folks. It looks like Jim from Snails just got in from his client lunch and he's got receipts.
Team Member (0:37)
His next meeting is in two minutes. The team is asking, can he get through his expenses in that time?
Jim (0:42)
He's going for it.
Team Member (0:43)
Is that his phone?
Jim (0:44)
He's snapping a pic. He's texting Ramp.
Team Member (0:46)
Jim is fast, but this is unheard of.
Observer (0:48)
That's it. He's done it. It's unbelievable.
Ramp (0:51)
On ramp expenses are faster than ever. Just submit them with a text. Switch your business to ramp.com.
Omar Zenhom (1:02)
Business isn't rocket surgery, or rocket science for that matter. It's actually simple. Not easy, but simple. Today we're going to break it down into three straightforward rules that anyone can follow to start and grow a successful business. These three rules are simple to understand, but the real challenge is, is in the opportunity. It comes in the execution. If you're ready to cut through the noise and focus on what actually works, let's get into it. Welcome Back to the $100 MBA Show. I'm your host, Omar Zenholm, where I deliver practical business lessons to help you start, grow and scale your business. Today's episode is about the three simple rules to start and grow a business. These are easy to remember, but they will take some effort and resilience to implement. Let's break them down. Rule number one, and it's number one for a reason. It's create a valuable product for the right audience. If you get this rule right, if you implement this correctly, half of the work is done. Your business is going to be on the right track and it's very hard to fail if you create a valuable product for the right audience. Let me get a little bit more specific. You want to create a valuable product for an audience that sees its value. It's not enough to have a great product. You need to align it with the right audience who understands and values what you offer. Understands that, hey, what this person's giving me is great. If they don't get it, then it's not valuable. Let me give you an example. When I launched my software company, Webinar Ninja, over 10 years ago, we focused on solving a specific problem, making webinars easy to create and manage. Our audience, the people that we served were small business owners and creators. There were coaches, they were authors. They needed a tool that didn't require a lot of technical background, was easy to manage by themselves. So why does this work? It's a product that only succeeds when it solves a problem or fulfills the need that people care about. The people I'm talking about here are the people that you're actually going after. The audience's perception of that value is key. It doesn't matter what you think is valuable. It matters what they think is valuable. So, for example, with the software, Webinar Ninja, the software is not valuable to a Fortune 500 company because whoever is making the decision to buy this software for the company is not going to be running the webinars. They don't really care if it's easy to use or if it's, you know, highly technical or simple. With our audience, the small business owner, the creator, they're the decision maker. They're the people that are actually gonna make the decision to buy the software, and they're also the person that's gonna use the software. So the ease of use matters to the decision maker. In our case, we had a great product that fit the right audience. Here's the bottom line. This is what I learned in over two decades of starting and growing businesses. Your audience is the focal point of your business. More specifically, your customers. Problems are all that matter because you're in the problem solving business. Your solution to that problem is your product is your business. So when your business starts with your audience's problem, when you start thinking about your audience's problems, then you start finding a way to come up with solutions to those problems. And now you got a business that's rocking and rolling because that really solves a pain point for a specific group of people that sees the value of the solution. We're not just creating value for anybody. We're creating value for a specific group of people. Rule number two, market your product like it's the best thing in the world. It's very simple. If you don't market, you don't exist. Marketing, in my opinion, is the second most important thing in a business. The product itself, what you're offering is very important, like I mentioned, but right after it is letting the world know that it exists. Marketing is so powerful, and I've seen this over and over again, an inferior product will do better, will be a more powerful business in the marketplace than a superior product because it has superior marketing. I know this sounds crazy, but there's a lot of leaders in the market that don't have the best product. The product is not the best product out there. It's the best marketing for that product. So if you want your great product to succeed and you want to actually excel the growth of your business, then you need to focus on marketing your product and business. Your product needs to be marketed in a way that's making it irresistible. People should see your product and immediately want to learn more. They immediately should be thinking, how can I buy this? What's this all about? This seems interesting. Let me give an example. Recently I bought a new camera called the insta360x4. And this is a 360 camera. I wasn't really familiar with it, 360 cameras, but I saw a YouTube video about it. When I learned what it was and what it was capable of, I immediately thought, what is this camera? I gotta learn more. So I went to the Insta360 website, I watched a couple more videos. I went on Amazon, it was available. I bought it within days because it showed me the value of this camera very quickly. The videos I watched on YouTube were sponsored videos by creators. They showed me the value of the camera, show me the shots I could take, show me the versatility of it. And as a content creator, I see the value in that. I'm like, oh, I want that. That's something that I can really use when I'm out and about and traveling. Another good example is think of Apple's marketing. When they launch a it's not just a product, it's an experience. They create this intrigue and excitement and a sense of urgency. Again, when we ran webinar news or a software company, we made it a no brainer for our audience to check us out and see what we're offering. We ran ads, we did live demos, we did free trials, we did webinars. We highlighted how we really solved the pain point for that audience. And we showed how we did it with better than competitors. We actually did side by side comparisons with our competitors.
