If you’ve ever thought about using SMS but hesitated because of compliance—you’re not alone.

For many teams, it’s the biggest blocker: “What if we do it wrong?” “What if we get flagged or shut down?”

In this episode, Andrew sits down with TextUs CEO Martin Payne to unpack what SMS compliance actually means and what’s been misunderstood.

They break down what really gets messages blocked, what carriers actually care about, and why most of the fear around SMS comes from a lack of clarity not actual risk.

You’ll also see how modern teams are removing that risk entirely, using built-in guardrails and AI to catch issues before messages are sent.

If SMS has felt confusing, risky, or off-limits, this episode will change how you think about it.

Links & Resources

Guest: Martin Payne, CEO of TextUs

Episode Summary

Most teams are avoiding SMS because they’re unsure of the risks.

In this episode, Andrew Davis sits down with TextUs CEO Martin Payne to break down what SMS compliance actually means, what really gets messages blocked, and why most of the fear around texting comes from misunderstanding—not actual risk.

If compliance has been the reason you haven’t explored SMS yet, this episode will give you the clarity (and confidence) to rethink that.

What You’ll Learn

Why compliance is the #1 reason teams avoid SMS
What actually happens when messages get flagged or blocked
The biggest misconceptions about SMS compliance
What carriers really look for in message quality
How to safely start using SMS without risking your brand

Andrew LinkedIn: https://www.linkedin.com/in/andrewdaviscmu/

TextUs.com

Afraid to Use SMS? Here’s What You Need to Know First