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AI Agents are everywhere right now. We explain what they are, break down the difference between traditional chatbots and agents, and do a real-time case study on how small businesses can leverage these technologies effectively. We also review Anthropic's groundbreaking computer use capabilities and what it might mean for the future of AI-human interaction.

Links and Resources:
Intercom
Zendesk
https://usefulai.com/tools/ai-agents

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Understanding AI Agents and Their Potential