## Why You Can't Miss This Episode

What if getting more out of AI isn’t about the tools, but your mindset? In this episode, AI influencer and keynote speaker Pasi Örn shares how naming his AI assistant AiMo and treating it like a real colleague transformed the way he works. From winning the Elisa AI Vision Challenge overnight to building websites in minutes with vibe coding, Pasi shows that how you think about AI matters more than any tool. Whether you're just starting or already experienced, this episode will challenge your approach.

## About the Guest

Pasi Örn is a Team Manager at Visma Solutions and the founder and AI Influencer at Tekoäly-influensserit (influensseri.ai). He helps creators and businesses use AI in smarter, more creative ways. A keynote speaker and active voice in the AI space, Pasi spoke at our CX Masterclass on using AI creatively in everyday work. He hosts the podcast Tekoälyinfluensserit, where Sirte recently joined to discuss machine customers and the future of CX.

## Relevant Links

- The AI Experience Podcast: https://www.aiexperience.fi

- Read more on AI, CX and machine customers: https://www.machinecustomers.fi

- Visit our website: https://www.shirute.fi/en

- Pasi Örn: https://influensseri.ai and https://www.linkedin.com/in/pasiorn/

## Episode Summary

In this episode, Sirte Pihlaja and Pasi Örn explore what it really means to use AI as a co-creator instead of just a tool. Pasi shares how everything changed when he named his AI assistant AiMo and began treating it like a colleague: adding context, asking follow-ups, and having real conversations. This shift led to better thinking, better prompts, and better outcomes.

He illustrates this through his Elisa AI Vision Challenge win, where talking through ideas with AiMo helped him refine a concept for a personal AI assistant (“tukiäly”) designed to support elderly and digitally excluded users in navigating complex services.

Pasi also highlights how voice interaction has boosted his productivity by allowing richer input than typing. He discusses “vibe coding” and tools like Lovable, which enable non-technical users to build dashboards, niche tools, and even websites quickly, lowering the barrier to innovation.

The conversation then moves to the future of CX and machine customers. Pasi reflects on his takeaways from CX Masterclass, connecting it to our lives: AI agents could soon make decisions on behalf of users based on real needs, values, budget, and priorities. While this opens the door to better decision-making, human oversight remains essential. For businesses, this means becoming AI-discoverable, building trust for both humans and machines, without losing the human connection at the core of CX.

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