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The Amazing Authorities Podcast
Mastering Leadership Communication: Michael Delisser’s Guide to Emotional Intelligence and Presentation Confidence
00:33:21
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- [00:02]
Mitch Carson
Welcome to the Amazing Authorities podcast where game changers, visionaries and category leaders share how they built their brands, platforms and global influence. Your host is Mitch Carson, international speaker, media strategist, and creator of the Instant Authority system. If you're ready to learn from those who've done it and want to become the go to expert in your space, you're in the right place.
- [00:31]
Podcast Host
Michael Delisser is in the house today. He's got his professional microphone, he's got his book, he's got his background, he's got his big smile all the way from Mesquite, Nevada. Michael, welcome to the show.
- [00:44]
Michael Delisser
Thank you for having me. I'm excited to, to get into it with you.
- [00:47]
Podcast Host
Yeah, well, you're an author already. You've got another book coming out, which we'll talk about a little bit later. And, and you've got a great background as a leader ship training expert. And I love the fact that your dad, you sat as a sponge next to your dad. Tell us about what happened there.
- [01:12]
Michael Delisser
Yeah, it was a pretty cool experience. I'm 15 years old. My dad says, hey, you want to come to work with me? He's already prearranged for me to sit in on one on one coaching sessions with all these executives. And he was an executive outplacement. So essentially he was coaching executive executives that have been fired. And almost all of them had been fired because of communication mistakes. You know, either they, they, you know, were giving poor presentations or they said the wrong thing in a meeting or they pissed somebody off or. But they, they were all communication mistakes. And so I'm sitting there at a 15 year old watching these very high powered executives. They were all from Fortune 100 companies that had been fired because of a lack of communication. And my father's sitting there coaching them on how to be more effective or how to eliminate the habits that got them fired in the first place. Because his job was to help them find their next jobs and help them be more marketable. So for me, I was just shocked that senior executives could struggle with some of the basic fundamentals of interpersonal communication or presenting or whatever it might have been. And it started to make. That's when I first learned about the Peter Principle and the whole concept that all most of these leaders have been promoted initially based on their technical skills. They got a couple extra promotions and either the companies that they worked for did not provide communication skills training or leadership training, or they just, you know, they just never got over the habits that they had growing up. But long story short, I learned very quickly that it's very easy for executives to be promoted beyond the their skill level at communicating. And the higher you go in the organization, the more critical communication is to your success. So it was fascinating 15 year old experience. And then throughout my career my dad kept giving me opportunities to sit in on these one on one coaching sessions and even co facilitate leadership development training. And I just got hooked. I had a passion for it. I loved it. And to this day, I mean, you don't even have to pay me to come out there. I'll just go out and do it because I love it. And let's face it, the world is getting worse and worse at communicating and I want to do everything I can to reverse that trend.
- [03:22]
Podcast Host
What did you identify? So exec, if you, if you worked these hundred executives who've been fired there, what traits did they all possess? What did you see as a consistent theme within these fired executives?
- [03:37]
Michael Delisser
You know, a lot of people get promoted because they are results driven, right? And people move to the top faster a lot of times because they have that ability to get results. And that's what gets them noticed in whatever technical area they're in. The challenge is that same thing that got them noticed for a leadership role could actually be what brings them down later in their careers because they're so focused on the task and so focused on getting the results that they forget to bring people along, right? And inevitably they make mistakes on the people side and that's where they end up getting themselves into trouble. Same things happen sometimes. There's people that are very structured and they're very good and efficient with their time and they're very effective and, and people that bring either that task focus or this structure focus to a leadership role, they don't necessarily lead with people skills and because of that, the higher they get, the more trouble they get into with it. So that's the most common thing I see is people that are super task focused and they as a result don't do enough to get people on board. The other side of that coin is people are so people focused that they don't focus enough on the results and they get themselves into trouble for the reverse, which is they're not focused enough on getting things done and they're more focused on the relationship side to the point that it hinders them. So those are the two, the two biggest issues I see.
- [05:01]
Podcast Host
And what did your dad provide them? So let's take, I'll call him Bill, it's just a name person, let's say Bill Comes in, he's down on his luck. He was great in cost accounting, and he saved the company money. Then he rose to the position of cfo. This is a potential scenario, and they tend to be more abrupt than, let's say, somebody in human resources and where they're taught much more of those soft skills. They have to by design. What did he. How did he instruct this person? That was largely left brain. Very tactical. Debits and credits. You know, we got a balance and let's do whatever we have to do. What did he teach them? And what did you take away from that that you're teaching your clients?
- [05:48]
Michael Delisser
Well, and the biggest thing I took away from watching him was understanding that you have to raise self awareness. Right. And more often than not, they didn't realize how they were coming across. And so over the last 25 years, I've developed more and more techniques to raise self awareness and really get people to. Because once people see what they're doing, they're more inclined to want to do something about it. Right. And so the. The thing I use the most now is I record the se. And so if someone is presenting and they are using filler speech nonstop, for example, I could say, hey, you use filler speech 50 times in that brief presentation you gave. Or I could show it to them and show the impact of how distracting it is when they do that over and over. Right. If someone has a habit of interrupting others, more often than not, I'm working with them in setting up a scenario where we're doing a role play and they cannot interrupt me. They have to wait a few seconds before they respond. And again, when you catch on video how much they interrupt or how much they're doing, whatever the habit is, it motivates them to want to improve. So all development real. If you want to see great progress in your development as a leader, you have to start with increasing your self awareness to the point that you know the one or two things that are holding you back and you know, what strengths you have that could really help you move forward faster.
- [07:12]
Podcast Host
I love that filler words. Ums, you knows or. Right. I love that one. No, it's laughed and. And. Oh, boy. Those are important points.
- [07:26]
And what's your greatest success story? Or you could say stories. I. I'll give you a plural.
- [07:32]
Michael Delisser
Yeah, there's. Sure.
- [07:32]
Podcast Host
There's more than one. There are 45 years.
- [07:35]
Michael Delisser
Yeah. I know you're asking about for my clients, like something turned around.
- [07:39]
Podcast Host
Yes, yes.
- [07:40]
Michael Delisser
I've had one example that comes to mind. I had A, he was a leader in an organization, and he really was failing in the presentation realm, Right? And primarily because he presented to executives, and he wasn't managing his own fear and. Or learned beliefs about presenting to executives. So essentially, when I first sat down with him, he was basically just falling apart in front of executives. And we got into a little bit about where did that come from? And long story short, he realized that he had had a couple bad experiences in the past that caused a fear in him that was not necessarily true today. You know, so. So what I did was help him understand what was driving that. Help him recognize that that is not real anymore. That's something that happened in the past. You don't have the same leader in front of you. It's not the same situation. And we worked on techniques to win the mind game. You know, that whole. What mindset do you have going into a presentation? You know, as, you know when someone goes into a presentation hoping they don't mess up, they're setting themselves up for messing up, right? But if they go into a presentation with a mindset of, I'm going to be. I'm going to be calm, I'm going to be articulate, I am not intimidated by my audience. I'm the expert on the topic. When you change the conversation in your head, it changes your body's reaction, right? So what I did is really help him work on changing the conversation in his head to the point that he did not feel intimidated by his audience, and that allowed him. It allowed his natural presentation strengths to come out.
- [09:19]
Podcast Host
Do you recommend someone meditate? Do they take. Or is there deep breathing? What is. What are some of the steps that people go through or that you see successful people go through before they present?
- [09:36]
Michael Delisser
It is completely different for everyone. For me, I'll give you my technique, right? What I do, I have the same playlist of heavy metal songs that pump me up every time I go out there, right? Okay.
- [09:46]
Podcast Host
Okay.
- [09:47]
Michael Delisser
Fires me up. And they're all about positivity. They're all about doing well. One of them have the lyrics that say, whatever happens, let it go because the show must go on. Right? And it's all these different things, but I have a playlist that fires me up and gets my energy in the right place. Just the opposite of that. I have some people that need something that calms them down so they'll. They'll listen to very quiet music, or they'll do breathing techniques, or they'll meditate. And it's really personal to the. To the individual, right? I mean, they need to figure out what works for them. The key is experimenting, learning what works. But once you find something, making it your ritual, right? You never step in front of a group until you go through whatever that ritual is. It puts you in the mindset to be successful. And so it varies dramatically. And I, I go with, you know, what the person's personality is and what works for them, as opposed to necessarily saying, I might give them options. Here are some things you could try. But ultimately they have to pick what works for who they are as a person.
- [10:49]
Podcast Host
I like that the heavy metal probably wouldn't work for me. As much as I love heavy metal and I do love headbanger music. I grew up with it. I meditate. And my spot is lying on my back in the pool on a floaty, on a flotation device, on a raft, I guess. And my dog is on my chest and the sun is beating down, and the waterfall in my pool is that sound for me, that is tranquility, my spot in my brain where I'm totally relaxed, confident. I'm in my pool, which I built and paid for. And.
- [11:30]
This is validation of everything I've done to get to that point. So I love. It's customized.
- [11:36]
Michael Delisser
Yeah. Well, just to clarify, you're visualizing this, right? Because it's kind of hard to pull a pool up next to where you're going to present. So.
- [11:42]
Podcast Host
But I'm visualizing it. Yes, but that's where I go with my meditative state, like you get into. Obviously, cert your mind goes to a place when you play heavy metal. It can't not go there. Just impossible. So my mind does go to this visualized place of tranquility for me. And I like how you said it's adaptable. One size does not fit all right.
- [12:05]
Michael Delisser
But once you find it, you use that same visualization over and over because each time you go there faster because you know that place, right? And it's your home. It's your place of comfort. So that's the key is finding what works and then sticking with it religiously because it, it sets your brain up to be successful if you find what works for you.
- [12:26]
Podcast Host
And this was my home. I haven't lived in that home in 20 years. My dogs have since passed. But that is my. That is my hotspot where I found what works for me. And it was 20 plus years ago. I used it for. I was traveling the globe, speaking, going up. That was my tranquil spot. This is where I'm home and I get my Reset and recharge and before I take the stage or present, you're more executive stuff. But I was in arenas, I use that before and then that was my energy spot. So it's great that you identified, find what works for you.
- [13:03]
Michael Delisser
And by the way, a lot of people that are former athletes, right, I ask them what did they do before they had a big game or whatever, or even a concert pianist, whatever. What did you do before? Whatever worked in that environment. You already know that works. Try it out for presenting as well. I mean, for me, before I played football, I played baseball. I always had, you know, some heavy metal song in my head just getting me in the right place. So I'm just using what I used as a teenager for the most part, you know. And so it's just about making sure that you know yourself well enough to know what's going to get you in the right place.
- [13:37]
Podcast Host
Before I had that experience of, let's just say financial success, which translated to my pool, my dogs, my waterfall, beautiful backyard, nice home. I use the sports as a. What did I use before I got into the ring? I was a competitive martial artist and I went into a meditative state. I was in my 20s as long before I had financial success. But I had to go into that, you know, each athlete. So that's great information. Find your spot.
- [14:12]
Michael Delisser
Yeah. And, and I also, I also use positive affirmations like if I'm driving somewhere, I'll just, I'll just be saying to myself, you know, you're going to be articulate, you're going to be calm, you're going to be, you know, whatever it may be. So that's another technique that a lot of people I know use. But I've heard people using power stances and you could go look online and look up power stances and it makes people feel more powerful right before they present. I mean, there's so many good techniques out there. It's worth exploring if you, if you want to work on that as an individual.
- [14:43]
Podcast Host
No, I love it. Michael, you've written a book. Let's see your book.
- [14:49]
Michael Delisser
This would be the book right here.
- [14:51]
Podcast Host
Leadership Accelerators. And you've got three speed die. It looks like three.
- [14:56]
Speedometers there.
- [14:57]
Michael Delisser
Yes, yes.
- [14:59]
Podcast Host
Okay. Navigating personalities, emotional intelligence, communication habits. Let's break those down.
- [15:06]
Michael Delisser
Sure. And in a nutshell, over the last 25 years, what I've discovered is for leaders to really make the jump to being from good to great. One of the things they need to really do is develop self awareness in these three Categories, if you think about it, with AI and technical advances, it's actually skewing the importance of communication skills to be even higher now because our technical work is more and more being replaced through either technological advances or AI. And as we advance in an organization, our ability to have emotional, emotional intelligence and strong communication gets more critical. Because for you to be successful at a higher level, you need to get results done through others. And if you don't have strong relationships and strong ability to motivate others and make others feel valued and make them want to stick around and follow your lead, then you're going to struggle at those higher levels. And I think technology, the fast advancing of technology and AI is rapidly feeding the need for senior leaders to be able to do that. But essentially what I discovered over time is that emotional intelligence in the research, Daniel Goleman, who created that actual model, he said the higher you go in the organization, the more important emotional intelligence is. And in those moments that matter, if you are not handling the moments that matter, the crises, situations, the layoffs, the difficult conversations, you're going to struggle as a leader. And the higher you go, it becomes twice as important as your cognitive ability or your iq.
- [16:43]
Right. And that's what his research showed. So emotional intelligence is just critical and we can get into that in more depth. The thing I learned from watching my father was the communication habits piece. And so what happens is we frequently have one or two things that are holding us back in our success as leaders. And if we can figure out what those are and reduce them, that enables us to eliminate what's holding us back. So sometimes it can be about unlearning the thing that's holding you back. And that can have just as much influence on your success as learning something new, like improving your emotional intelligence or whatever else it might be. And then the third area, navigating personality types. At a very early age, I started to see how when teams have high self awareness of where they're strong and where they're weak and different personality energies or personality types, that I saw the impact of that with teams. You know, I'm sitting there coaching a team and it's primarily made up of results driven people, but they're steamrolling a change out the door and they're not getting people on board. Well, it's because they don't have anyone that's thinking from a people standpoint. They're driving with the results standpoint. And so I started to see that in the teams I was coaching. And then of course, for myself, I Realized as a person who's more of a people person, I struggled more in getting the results sometimes or being structured in the way that I did it. And so what I did, even when I was writing this book, I deliberately went out and found reviewers that were strong in results drive or strong in structure because those are the two areas I was weakest. And the feedback they gave me made the book twice as valuable. Right. Because we all have blinders to some degree based on our personality preferences. And for me, I knew I had enough self awareness to know that I'm not structured enough and I probably cover too much information. And you put a book in front of some results driven people and they'll tell you how much information you need to cut or they'll suggest it. And if you put it in front of someone's structure, they'll tell you where it doesn't flow and where to improve it. So that's the real key if you want to succeed as a leader, you have to have that self awareness of what is my strength and am I overusing it or am I leveraging it enough and where is my area of weakness and what can I do to create a workaround so it doesn't impact me negatively in my ability to get results for myself and the team.
- [19:02]
Podcast Host
Love it, love it. And you also have another book. Let's tease the audience because I'm going to have you back. We'll talk about that. Because it is right up my alley of interest. I mean we're in the same family, just different branch, we come from the lineage. But different is you're working with executives, teaching them how to present better. And you've got an upcoming book on that topic, what does it cover?
- [19:31]
Michael Delisser
So which by the way, if I go back to what I just said about getting feedback from the results driven people and the structured people, the first book included those other sections and they said no, it's just too much, you know, you need to focus, just focus on three things. And I, you know, I was like, yeah, got it. So, so the other book is focused on something that came away from me being asked to go into an MBA program and custom design a leadership communication course with one other professor. And the two of us came together and we designed this because they were getting feedback from the people hiring their MBA graduates that they are brilliant people, but they just are lacking communication strengths. Right. And so we custom built this program and it covered the areas which I call the leadership Core four, which are the things that will make or break a leader's success. Because 90% of what they do is going to be through using one of these four means. So the first one is presentation skills and your ability to persuade using those. The second one is one on one coaching skills and your ability to interact at an interpersonal level effectively. The third is meeting management. So can you direct the energy of a team in a way that gets better results for the team and brings out the strengths of all the individuals? And then the fourth one is business writing.
- [20:53]
But one way or another, leaders to be successful have to use one of those four things. And so it turns out that, you know, there's plenty of resources out there in business writing. So I spend more time on the interpersonal and on the presentation skills because that's where the leaders that I work with struggle the most in one of those two areas.
- [21:10]
Podcast Host
And it's, and it's interesting. Yeah, there's so much information but identifying this pain and coming up with a solution. Did you have a textbook for this when you taught at the MBA level? Or was it all more work assignments and, and direct involvement?
- [21:25]
Michael Delisser
We for the most part used Harvard Business Review articles and things like that that were very targeted on just some aspect of presenting or some aspect of meeting management. Because we didn't find a textbook per se that was great for that. I believe, since then, I believe the professor I worked with has developed one for that particular course. Potentially, I'm not sure, but for us it was better to use targeted articles that focused on very specific skills. Because we were not teaching a theory class necessarily, we covered theory, but the ultimate measure was do we produce graduates that are better at presenting, better at coaching people and better at running meetings. And if you did that, you were successful. So we went out of our way to find very hands on resources that covered theory but really allowed us to help them build skills.
- [22:18]
Podcast Host
Did they have to present to the audience? Were they.
- [22:20]
Michael Delisser
Oh yeah, yeah. Not only did they have to present, they had to be recorded when they're presenting. And when they were coaching, they had to be recorded as well. Because you know, when someone sees themselves making mistakes, presenting or even, you know, coaching one on one, they. There's a light that goes on that doesn't. It's just more effective than just hearing it from me. I could tell you you need to work on this area of presentation skills, but if I show you this is what you're doing, it's like something just clicks in the brain and they become more motivated and more interested in really working on developing that improvement. So for me, almost always, if there's a particular habit or skill or something like that that's related to either interpersonal or presentation skills. I will almost always use video and make them look at themselves, which nobody really likes to do. But you will learn as much from the video as you'll learn from me.
- [23:15]
Podcast Host
Oh, I think it's the best tool in the world. I eliminated filler words in my own presenting when I watched my video. And it hurt when I said, you know, And I remember a child in my childhood, I was getting diagnosed by a doctor, a friend of mine's father, who was a doctor. And I said, it hurts right here, you know? And he said, no, I don't know. You're telling me. I'll never forget. It poked me. And I stopped saying, you know, from that point forward, I think I was 13.
- [23:51]
Michael Delisser
And I had.
- [23:52]
Podcast Host
Right.
- [23:53]
Michael Delisser
I had a similar issue.
- [23:55]
Podcast Host
My.
- [23:56]
Michael Delisser
My way of learning about it was much more traumatic than that.
- [23:59]
Podcast Host
Okay.
- [24:00]
Michael Delisser
I was at. This is my undergraduate work at the University of Rhode island, and I had a professor as a presentation skills class.
- [24:08]
Podcast Host
Right.
- [24:08]
Michael Delisser
My first presentation. Two minutes into the professor. Two minutes into the presentation, professor interrupts me. He says, michael, I need you to stop presenting for a second because you're using so much filler speech, it's really hard for me to follow. And this is in front of 30 other students.
- [24:24]
Podcast Host
Oh, gosh. Oh, gosh.
- [24:25]
Michael Delisser
He said, so what I'm going to do for the rest of the presentation is I'm going to raise my hand every single time you say, or, ah, just to raise your awareness. So he says, so please resume where you left off. So I pick up where I left off, and I start to see the hand popping up, which makes me more nervous, which makes me use more filler speech. And then I, you know, for the next.
- [24:46]
Podcast Host
You died.
- [24:47]
Michael Delisser
Oh, I'm just dying up there the next couple of minutes. And. And then he stops me again. He says, okay, Michael, now you're focusing on it too much. So I'm not going to raise my hand anymore. I just wanted you to be aware. And this is the first presentation in that class, and I've got to do three more in front of these same people. And I'm horrified to even get in front of them again, you know, but what it made me do is, I mean, it wasn't videotaping because back then there wasn't really an option to do that.
- [25:11]
Podcast Host
Right, right.
- [25:12]
Michael Delisser
But it was the equivalent of that because I became so aware of my filler speech. I started working on it, and then I started to realize and this is true of most communication habits if you're presenting not all of them, but many of them. If you work on it in your day to day conversation, it will improve in your presentation as well. So in other words, what I started to do is when I'm just talking to friends, I started to realize how much I was saying and ah, and then in just friendly conversations with friends, I started working on doing it less there and it made me raise my self awareness even more and it helped me reduce my use of them in presentations. So a lot of times when I'm coaching people, I'll say, hey, try this in a one on one conversation talk. And while you're doing it, you don't have to tell the other person you're working on reducing your filler speech. Just do it and do it every chance you get. And then you know, you know it can start to change. I just said, you know, so now I'm being super hyper aware. It can start to change your ability to catch yourself like I just did and improve your ability to not use as much in an actual presentation if you work on it in one on one conversations as well.
- [26:22]
Podcast Host
I'm imperfect. Occasionally I make that mistake. But it came from the pain of being embarrassed that first time. And then I became more conscious of what I say, how I say it today and that experience as a 13 year old, I respected this man, he was a doctor. And he said, no, I don't know, you're telling me. He shouted it at me because I kept saying, you know, without realizing how poorly, how poorly I was communicating. And it annoyed him and he got red and spittle came out and it was just no, I don't know, you're telling me.
- [27:01]
Michael Delisser
Well, and if I could, if I can, just the other thing I have to tell people too is you, you will never get to zero filler speech. And that's okay because it's authentic to just be you, right? And if you're trying to be perfect, and this is what I tell your goal is never to create the perfect presentation. Your goal is to create the authentic presentation that achieves the goal you're trying to achieve with it. And authentic means acknowledging that we are not perfect. And if you try to be perfect, you put so much pressure on yourself when you present that you actually increase the likelihood you're going to make mistakes because some little mistake is going to trigger in your brain, oh no, it wasn't perfect. And then that's going to set you down a negative spiral in your head. So I even Tell people when they're rehearsing, do not stop and start over. You know, do the whole thing, fight through it. So if you get stuck in the real presentation, you're training your brain that if I get stuck, I can make it through it by practicing that way. But if you get stuck in the real presentation, you can't say, hey, let's start over. I didn't get a good start. No, but what you can do is take a deep breath and just continue. And, and if you train yourself to do that while you're getting ready for your presentation, it'll be easier to do it in the real situation if it happens.
- [28:15]
Podcast Host
Well, I'm going to say a one word. I'm going to say one word and I'm going to let you take, take it where you want to go. Toastmasters.
- [28:27]
Michael Delisser
I have not had enough experience with Toastmasters, but I do know that sometimes the people leading them don't have the full background and understanding to be effective. But every now and then I hear about one that's really effective and it all comes down to how that individual runs it. Right. And so, but, and I don't know if they go through training again. I've never sat in a Toastmasters one myself. I just know that getting in front of people and getting feedback is a good thing as long as you create an environment that's building your confidence. And some Toastmasters groups can do that pretty well. But I'd be speaking out of turn to say that I know a lot about them. I refer people to them if they're working on refining a presentation. But if they're really working on improving their, their nerves or, or fear, I think usually that's needs some one on one coaching first before you take that on.
- [29:17]
Podcast Host
Okay. I mean it's, it's a well known organization. There's Dale Carnegie and some of these.
- [29:24]
Let'S say older organizations to help people with their presentations. And I found I've met a lot of Toastmasters in my years as a, as a professional speaker and many of them were great.
- [29:40]
Some learned just the basics of how to get rid of those feel filler words, but it presents for about seven minutes. What you're talking about is leadership training. That's a whole different level. But it's a good base. I think it's a good foundation for most people.
- [29:54]
Michael Delisser
Yeah. And look, if you're looking to get experience and want feedback, as long as you can go into a Toastmaster session being open minded and not being fragile, so to speak, knowing you're going to get feedback because their job there is to tell you exactly what's going to be difficult to hear, you know, and you have to have the right mindset to be able to hear that. And so if you're not, then it's not probably. You're probably not ready for it. But if you have a presentation you want to continue to make that next step, it's probably very useful for you.
- [30:22]
Podcast Host
It's great. Well, Michael, one more time.
- [30:24]
Michael Delisser
Where.
- [30:24]
Podcast Host
Where do they get your book? Let's see it one more time.
- [30:28]
Michael Delisser
So the book is Leadership Accelerators and you can get it on Amazon. Just go look for Leadership Accelerators with an S on the end.
- [30:37]
Podcast Host
Okay.
- [30:38]
Michael Delisser
Or you could go to my website. It's delisirconsulting.com or just delisir.com and there's a link to the book right on the fried cover. And which, by the way, based on what we were talking about here, this one works more on interpersonal skills than presentation skills. But the way it's set up, and this is the way I coach executives. Number one is raising your self awareness. Number two is helping you get better at catching yourself doing the thing you don't want to do. And number three is having an alternative behavior to help you overcome whatever that habit is. So what I do here in each of these three areas, I provide self assessments in multiple chapters on identifying what is the thing that's holding you back. In one of these areas, I give them tools and resources to help them understand how to improve in it, and then they can turn around and apply it on the job immediately or. And it's just as relevant in home relationships too, if you think about, you know, emotional intelligence, communication habits, and personality, understanding how your personality impacts you. Those three things will impact your personal relationships at home just as much as it works. So this book is really. I get a lot of executives or leaders that buy this book and they'll say, I thought this was even more useful at home, you know, in my relationship with my kids or my spouse. So, but, but it's. I went out of my way to create, and this is my bias. I don't want to create things that make people feel good or I want to create things that cause measurable improvement in your ability to improve your results and your relationships. And so when I do that, I'm always adding self assessments to raise awareness and I'm always adding specific things you can do to immediately improve in whatever area you're working, working on.
- [32:13]
Podcast Host
Great. Well, Michael, you've been a great guest today. Thank you for being on the Amazing Authorities podcast. You sound great. You great drop tremendous value bombs. We'll have you back again please when your new book is about to be released or during the release process so we can help bump a little bit of the awareness.
- [32:33]
Fantastic.
- [32:34]
Michael Delisser
Yeah thanks for having me on. I mean last note that I'll leave on and I like to finish on this sometimes is that if you want to improve your relationship with anybody just let go of wishing they were different from who they are. Oh I love it. If you do that you can see immediate improvement.
- [32:50]
Mitch Carson
Great. Thanks for tuning in to the Amazing Authorities podcast. If today's episode inspired you, take a moment to subscribe rate and leave a review. It helps more experts like you rise to the top for behind the scenes action, access and free resources to boost your authority. Head to MitchCarson.com until next time stay Amazing.