Zing Singh (0:00)

This BBC podcast is supported by ads outside the uk. You're not at your house, you're at a lavish seaside estate. You're not walking the dog, you're hunting for clues in an Agatha Christie mystery. See it differently with Britbox. Stream an endlessly entertaining collection of British tv, including new original series Ludwig starring David Mitchell. Bit awkward, really. I think I might just have solved a murder. And outrageous. A scandalous true story. Seems there's a political extremist in every family these days. See it differently when you stream the best of British TV with BritBox. I'm Xing Singh. And I'm Simon Jack. And together we host Good Bad Billionaire, the podcast exploring the lives of some of the world's richest people. In the new season, we're setting our sights on some big names. Yep, LeBron James and Martha Stewart, to name just a few. And as always, Simon and I are trying to decide whether we think they're good, bad or just another billionaire. That's Good Bad Billionaire from the BBC World Service. Listen now, wherever you get your BBC podcasts, BBC Sounds Music Radio podcasts. You're listening to the archers omnibus from BBC Radio 4. Oh, good boy. We'll get some fresh air in our lungs, shall we? Good morning, Auntie. Lillian. Are you and Justin heading over to the country park? Oh, hi, Alice. Oh, he's doing something or other beaver related rewilding today. Mia's looking fantastic, aren't you, boy? I suppose he is. Everything okay? All fine, darling. I just want you to clear my head. Well, a ride's the way to do it. I think I'll go near Brookfield because I'd rather not. Ignore me, Alice. You'd rather not what? No, I'm being silly, Lillian. I'd rather not go near the Laurels. That's all nice and tight, Amir. So how are you doing? You know, I mean, well, we're all feeling it, aren't we? Yeah, but you and Kate, you were visiting Gran the most, so you're bound to be feeling it more. I just. I need to find a way to get on with things. Of course you do. I mean, normally in this kind of situation, I'd be busying myself with funeral arrangements, you know, deciding on hymns and flowers, that sort of thing. Except Gran's pretty much organized it already. Yeah, well, there's still a few things, but yeah, more or less. Kate says Phoebe's boyfriend can't make it now. Oh, can't he? Right, listen, Joanne's taking the next lesson, so how about I saddle up Aziz and we make the most of the sunshine. Really? You sure you can spare the time, darling? Absolutely. That would be lovely. Oh, you could blow me down with a feather. I'm amazed you didn't have a sneak preview when it was being built. Oh, I wish I had. Now, I was expecting a bog standard service station, but this, that. What did they say it was? Larch cladding. Yeah, they've totally gone for the rustic look, haven't they? But it looks so modern as well. Single story solar panels on the roof. There's still a few empty units. Oh, is that going to be a florist? Yeah. I'm not sure when she's moving in, though. And that's the Cafe Ambridge Pit stop. Oh, I thought it'd be bigger than that. So did I, when I tried to take it on. No wonder you pulled out. Yeah, that's what they call a grab and go, eh? But doesn't it take an age to charge up your car? I'd have thought you'd want the opposite kind of cafe here. That's probably all that works in the space, to be honest. Anyway, shall we have a look inside? The shop looks ever so swanky. Yeah, it's bound to be Underwoods local. I'm nodding me Sunday best. Do you reckon they'll let us in? Only one way to find out. Aye. Then let's give it a go. After you. Thank you. This is seriously up market. It's very spacious and sparkling clean. You can tell it's Underwoods. Look at the displays. There's Clary. She's having a nosy, Same as us. Afternoon, Clary. Oh, hello. Hey. What do you think? Oh, yeah. Impressive, ain't it? I can see Sabrina thwait by the fridges. That's predictable. She loved this. Oh, posh party. Balloons. Great. I need some for Harrison's 40th next week. 40, eh? I remember 40. I'm not sure I do. So, is Harrison coming home for his birthday? Yeah, which will be nice because he's not been home for a while. Oh, I like these purple ones. And they're on offer? There's loads on offer. Introductory discounts. Yeah, they want to get people through the door. I expect you've been up to see Harrison a few times, though, Fallon. Yeah, we went bowling Friday night, which was nice. Oh, I thought you'd be out on the town. No, we just had a quiet one. You must be missing him. Yeah. Okay, well, I better go and pay for these. Right. Oh, hey, do you need a lift back into the village, Clary? Oh, thank you. Eddie dropped Me off, but he had to nip over to Darrington to see a better patio. So if it's no trouble. Yeah, I start my shift at the Bull in half an hour, so I can drop you both at the green. Where's the tills? Is it still for service over there? And the counters at the end. I see it. Thanks. I wish Susan had come. She really ought to see this place. Well, there's no rush. She's there. Don't worry, Amir. It's just David on his tractor. Is that Stella on the forage Harvester? I can't see them here. Presumably it's not Brian. No, no. He's at Miranda's today. Yeah, it's Stella. Must be Brookfield's first cut of silage. How is it that time of year already? Doesn't seem five minutes since New Year. No. Well, okay. In some ways it feels like decades least. Mum had a wonderful Christmas Day at Tony's. Well, we all did. I'm very thankful for that. Gran was appalled about Kate's Scandi dinner. So was dad initially, but she totally pulled it off. She's quite fearless, is Kate. Like your gran. I had Tony on the phone this morning wondering if he'd found out anything about the money. And have you? Mom's accountant is being tight lipped. I feel bad about Alan. Seems quite upset about not doing the service. Yeah, but what can you do? Anyway, this Crispin has agreed to take it on. So once mom made up her mind about something, that was it. Always was. I wish I was like that sometimes. Gran really was a force of nature, you know. I'd love to see more of the world while I'm still up to it. Spread my wings, get the wind behind me. Yeah, yeah. Traveling again. All the sights. Yeah, but seeing the real country, too. Aha. Now this is a good stretch. Let's have a canter, shall we? Oh, sure. Why not? Shot on Amir. That's it. As east. Come on, boy. Thanks for the lift, Fallon. Yeah, thanks, pet. Are you both coming to the 220 tomorrow? I heard Hannah's got a team together. And so's your mum. Yep. She's calling them the Underdogs. Oh, dear. Who's in our team, then? Well, Pat and Tony, who also got sacked, so. They did. Yeah. Henry and Khalil. They've only just started playing. William said Hannah's got all the best players. Well, most of them. But Mum's got Tracy, so. Fingers crossed it won't be a complete massacre. Well, it'll be a fun bank holiday. Whatever happens, me and Mick will be cheering from the sidelines. Hey, Susan. Afternoon, ladies. Susan. How was it, then? It was really amazing. What? I'll get off. Poppy and Jake are coming for their tea, but thanks again. No worries. See you. Bye, love. Cheerio. So, tell me, is it going to finish off Bridge Farm, this place? Not at all. That's a relief. The last thing Bridge Farm needs is competition from up the road. Oh, no. Tom and Helen needn't worry. There's no fresh produce. Well, not so far. And the cafe's not what I call a cafe. Nor me. But there is a shop. There's a shop all round. Underwood's local. What, so it's a. A convenience store. Selling what, though? Well, pretty much everything that you sell in the village shop, plus a lot more, really. But folk are pretty loyal, so I doubt you'll lose too many customers. I hope we won't lose any. Oh, damn, I'm working. I'll see you tomorrow. Bye, love. Susan, should we do a customer survey? See if there's anything we can improve on at the village shop that we can improve on? On the off chance that people do go and buy things at the EV shop. Fallon's right. Who's gonna bother when they've got us right on their doorstep? But there's no harm in being prepared. Well, all right, then. I suppose I could knock up a customer survey. I think it's best. Oh, good boy, Aziz. You know, Canada's another place I'd like to see more of. I've met some wonderful Canadians. Including Nick, of course. Remember me telling you about him? Oh, of course I do. Your first husband. He died suddenly, didn't he? A long time ago. Yeah. Yeah, he did. Anyway, there's so much to enjoy over there. Well, it sounds like a really interesting holiday. Holiday? No, no, no. It wouldn't be a holiday. Sorry. Oh, Francesca, would you mind, darling? Oh, thank you. I'll be there in a minute. Sorry, Lillian. What do you mean, not a holiday? Well, I'm not sure yet. But you don't mean. But you've got so much depending on you here. Amside, the Bull, this place. I play a tiny part in those businesses, Alice. It's other people who do the hard work. You, Kenton, Julene. That's not true. Look, what happened with that woman at the pub last week. It was you who helped her, not Kenton or Jolene. They'd have done the same thing. Not in the same way. And no one else could cover your role here. You're brilliant with the parents and the owners. You're always bursting with ideas. So are you, darling. I'm really not. No. This is a different place since you and Justin got involved. Waiting lists for our lessons and the livery's full to bursting. But you'd manage, wouldn't you, darling? Well, we'd do our best, obviously. Anyway, look, it's probably all pie in the sky, but there are moments in life when you just think, I don't know, what's it all for? What's the point of any of it unless you do actually reap the rewards? You're not going to make any sudden decisions, though, are you? If only. You do remember who I live with, don't you, darling? A tree. Have you spoken to Justin about it? Not yet, no. I'm sorry. I shouldn't even have worried you with any of this when there's really nothing concrete to say. No, I'm glad you did. I'm not sure you realise how important you are to Hanbridge. Especially to the stables. We honestly can't do without you. Nonsense. No one's indispensable. Least of all me. Look, I promise I won't make any sudden decisions. Not till after Mum's funeral of it, then. Well, then we'll see. Sorry, Hannah, this is the last one. Go on, Adam. Sure. So, yeah, we're also doing goat gymkhana. What's that? Don't ask. And there's Henry's know your onions, which got cancelled a couple of months back. Oh, yeah? What, because of the sewage thing? That's right. Fascinating though this is. Adam, can we please get back to our T20 tactics. Open Farm Sunday is ages away. Two weeks, whereas we're due on the cricket pitch in less than an hour. Look, you said you were busy, Chris, so can we get on with it? Sorry, but do we need any tactics, Anna? What do you mean? I was thinking the same with ourselves. Tom and Freddie on the same side. Yeah, not exactly balanced, is it? Well, that's just how it goes. But you don't think we should mix the teams up a bit? No, I don't. Because Jolene's team only has Tracey, who's any good. So how about Chris and I join her? What? No chance. I already offered. But Tracy don't want the teams changed. Apparently she needs a break from playing with us lot. Or you bunch of losers, as she actually put it. Charming. Well, we have been losing a lot recently. Well, since Rex and Kaladma quit. Weird how they both quit the same week. I thought that. Please. This is the only time I've ever been captain and I want to talk strategy. Sorry, Hannah, we're all ears. Right, I've decided we're going for the full basball today. Surely not. Yep. Well, it's just my shoulder still hurts from last week's match. Have you tried an ice pack, mate? We go after the boundary and score every ball. We want that trophy. Okay? Do we know? Yes, yes, we do. Think of it as practice for next weekend because if we keep losing, we'll get relegated after one miserable season. She's got a point. Hello, Alice. Come in. Good to see you. How are things? I'm sorry, I didn't mean to interrupt. Oh, it's just a team talk. A mini walk. Yes, and you're supposed to listen. Sorry, Alice, but these two are doing my head in. They won't stop wittering. Oh, they're tremendous witterers. It's so true. Is Martha any better? Yeah, she's fine now. I was up most of the night with her dodgy tummy. Oh, that's terrible. So now I'm knackered. Well, she's fine. She's completely fine. Look, I'm glad Martha's fine, but please can I finish this? Sorry. Right, basically. Oh, I give up. Just please make it a win. We need to defeat Jolene at all costs. Okay, sure. What are you looking at, Lillian? Can I see? Yes, yes. All right then. Round the World cruises. Exciting yet relaxing. 70 plus destinations over 30 countries. Oh, good Lord. That's extortionate. Typical. First thing you look at. Why is it so expensive? Ah, no, no, look, no, that's for four months, not four weeks. As if work could survive without us for that long. I mean, can you even imagine? Indeed I can. So sorry. Hold on. You're not deliberately looking at four month cruises, are you, Justin? You'd have to travel by rocket to visit over 30 countries in four weeks. But. Four months? Sorry, but are you out of your mind? I'd say carrying on as we are is worse. What? How? Darling? What's going on? I'm contemplating the future. Yeah, I gather that. But I must say, even the thought of that holiday your mother wants us all to go on is filling me with dread. And that's only a week. Yeah, well, some people are keen. Bridge Farm, Brian's lot, James Lerney, Mungo. Us. Doesn't matter. Thinking about. I know. And why on earth Mum put that in her will. But look, if we happen to be away on a cruise, then we can't go, can we? Or we could simply say no. I would rather have an excuse. Anyway, I thought this cruise, with its multiple destinations, could be a. Well, a nice start for us. A nice start to retirement. What? Who mentioned retirement? And after that, I fancy a nostalgic train ride through the Canadian Rockies and a tour round Western Australia. Don't we all? But we can't afford that. Can't we? No, not if we're not working. Oh, Justin, darling, you have no direct descendants. Well, none that you admit to. And since you can't take your not inconsiderable wealth with you on your demise, why not? Perish the thought. Actually enjoy it. I am enjoying it. Enjoy spending it, not earning it. Oh, are we really having this conversation now? Completely out of the blue? Darling, just think. No more keeping Rex and Kirsty in line. No more Damara complications. No more horrendous boardroom battles at bl. All right, I agree. I would not miss the BL boardroom infighting. But I love running to Mara and it's good fun keeping the rewilders in line. The same with the stables. Although that's more about keeping you in line, because Shula is so much easier to deal with. And what about Alice? You've worked your socks off to make sure she's OK back at work. Are you just going to abandon her now? She's doing brilliantly, Justin. Agreed. So why rock the boat? Why not? Isn't it time we focused on ourselves for once? On us? Oh, heavens, we're going to be late for the cricket. We promised to support Jolene as her team gets comprehensively demolished, remember? Not quite how she put it, but you're right. We better get cracking. We can talk about this later. Well, yes. Yes, of course. If there's time. I've never seen anything so pathetic. We didn't even make it to 20 overs. Embarrassing, really. We called ourselves the Elite. Maybe that's what jinxed it. No, you lot are jinxing it. Focus on the trophy, can you? Sorry to interrupt, folks, but we need the pads for our innings. Oh, yeah. Here you go. Can you manage, Julie? Yeah, I think so. Tight. Shall I bring the helmets over? No, no, they can come and fetch them. We need an urgent team talk. Not going as swimmingly as you expected, eh? Not exactly. Oh, I'm knackered. Jolene, can you tell Tracy to tone down the sledging? Oh, but the crow's loving it. She's definitely playing to the gallery. It's completely unnecessary. She won last year, so she reckons she's on a roll. And all's fair in loving cricket, hey? Yeah. Hey, Kenton's hilarious on the PA Yeah. All adds to the entertainment. Any road. We'll be ready in five minutes. That's fine, Julian. Good luck. Good luck. Good luck. That's the opposition. You're just not taking this seriously. Oh, sorry, Hannah, but look around you. It's a village party. Everyone's having a great time. There's a massive queue at the pizza van and the face painting table. I don't know what's happened to this team. Well, Henry and Khalil are loads better than we thought. They made some brilliant catches. Even if it was for the opposition. Freddie's coaching's obviously working. Where is Freddy? Chatting to Linda by the cake store. He practically gave that catch away to Pat out for a duck. Honestly. Well, he still feels bad about sacking her. Okay, guys, we need to keep it tight and do not drop the pace. Let's get them out sharpish. 15 overs max with Tracy up first. Especially with Tracy up first. Can you two please give it your best? Give me strength. All the best, Jolene. Rooting for you, darling. Don't worry, you'll walk it. Absolutely. Ah, well, they'll get slaughtered. Now you watch. Justin, where's your loyalty? Just being realistic. I mean, look, Tom's bowling anyway. Kenton said the same earlier. Hey, Auntie Lillian. Justin. Afternoon, Alice. Tom looks like he means business. Oh, Danny, Martha's having fun. Oh, yeah. She loves playing with Xander. Oh. Shot. Tracey, That's a six, no question. Go underdogs. Aunt Julian, I. I wanted to apologize about yesterday. What on earth for? Well, you seemed a bit out of sorts. She still is. And what I said might have made it worse. Not at all. Ah. Was it you suggesting a cruise? Ignore him. Okay, Listen, I'm sure the stables can manage without you both. If that's what you want. What? Oh, thanks, darling. And I'm sorry if I seemed a bit selfish yesterday. It was a surprise, that's all. Well, telling me. But you should do whatever makes you happy. Of course you should. So please don't worry, because I'll talk to Sheila and we'll find a way to cope. No, no, no. Please don't mention it to Sheila. Well, I think the more warning she has about your plan. No, no, no. It's not even at the planning stage, Alice. So let us take care of that, okay? Well, is that okay, Lillian? Am I forgiven? Forgiven? Oh, Alice, darling, there's nothing to be sorry for. It's really my fault. I was so enjoying our r. Tiny bit ahead of myself. Well, you've done more than Enough for your nieces and nephews, especially me. So you need to think what's best for you now. Whatever that means. Well, thank you. Oh, look, I think Martha wants you. Oh, yeah. Okay. Well, I'll see you tomorrow, then. Yeah, all right. Bye, darling. Bye. Bye. See you. Put the cat among the pigeons there, Lillian. Oh, a bit risky, Tracy. That'll be a catch. Look, Chris is under it. Oh, well, that was an easy fall. Great shot, darling. So we agree this retirement nonsense is on the back burner, do we? Isn't it interesting that my niece can put her own interests aside and tell me to do what's best for me? And yet my partner. Hmm. Thanks, folks, for a great match. It's a beautiful trophy, isn't it? I'm keeping it with me all night. Then it's going behind the bar where it belongs, right? It's heaving in the pub. So I'm told. Not surprising. Kenton got a good few plugs for the Bull into his commentary. Anyway. Well played, Jolene. What a fantastic afternoon. Amazing how Tracy hung on so long. Having the spectators behind her must have helped. If it's any consolation, Kenton's making us a bank holiday cocktail on the house. Oh, thanks. What's he called this one? Well, either Victory for the underdogs or Victory pummeling of the elite. Brilliant. Well, what can I say? You beat us fair and square. I appreciate that, Hannah. Thanks. So, can I be in your team next year, please? Of course you can, my darling. Thank goodness for that. Oh, well, better luck next year. Hannah's never going to forgive us. Or did Fallon mention Harrison's surprise party a week tomorrow? Yeah, she's asked me to do a playlist. Oh, excellent. Excellent. We'll be dancing all night, then? Hope so. I'm doing salads, apparently. Oh, you could do your amazing beetroot and feta. Oh, shall I? Yes, please. Yum. I really miss your salads. Oh, I miss your dance track. I can't believe Harrison's gonna be 40. Yeah, Fallon in June. It's not that long for us. Still got three years. Well, I've got three and a half. Barely. So I'll see you at Fallon's next Tuesday, then? Be nice to have some fun, you know? Yeah, seems to be working all the time. I reckon we need more family time with Martha. Yeah, she'd really love that. And what about you? Yeah, me too. There you are. I have two requests. Adam, fire away, please. Come to dinner at Greg Abel's on Wednesday. Alice, it's on me. No, on Ian. Or maybe Helen? I'm not sure. Right. You see, Helen's got a first date there, but Ian's working, so he's insisting I'm on hand to whisk her away if the guy's too boring. But you don't want to sit on your own. Is that just really sad? Really sad. But I'll still come. You can save Helen from her date and I'll save you from yourself. Oh, no, that's even worse. You're telling me. Second thing is, Kenton wants us all at the bar now for a T20 photo. And he's done you another mocktail, Alice. Oh, fab. This one's delicious. Right, well, suppose we better go. Yeah. Come on, then. I'll race you to the bar. Oh, hey, wait for me. You don't think it's a bit fiddly or too long? Me and our Emma spent most of the bank holiday working on that survey, Joy, because we wanted to get it right. Oh, time well spent. Yeah. Like I said to her, we won't do another customer survey for years, so it might as well be comprehensive. Maybe too comprehensive is what I'm saying. How about I go through it, Susan, and combine a few questions or even cut some out? Which ones? They're all vital as far as I concern. I mean. Oh, where is it? Right, so name three positive aspects about the shopping experience and name three negative aspects. Aspects, etc. Could be. What do you like? Stroke dislike about shopping? Here, any more cards at the back? Sorry, Jazza. You get any more greetings cards at the back? I'm afraid not, boy. He's looking for a wedding card. Oh, there's a couple of really pretty ones. Aye, way too mushy for my mate. You think I've gone soft? I'll just take this, you know, good luck. You're giving him a good luck card free. Sweating. Aye. You should meet the bride, Jazza. You can't give someone a good luck card for their wedding. How much is it? £2 50. Well, it would be £2.50 if we were selling it to you. What are you doing? I'm sorry, but two people getting married is a solemn occasion in anyone's book, so the least you can do is wish them well. I'm wishing them well. I'm wishing them luck. No, I'm putting my foot down for your own sake, Jazza. And the same applies to you, Joy. Our survey will remain as he is, thank you very much. Well, that's us told, Jazza, as I. So how come he's a dinner servy? Oh, we're worried about the Underwoods Local at the EV charging station. We're not worried, Joy. We're taking precautions. Taking precautions, are you, Susan? I believe it offers a very different shopping experience. Put it that way. I'm not saying it's better. Except it is way better. Have you been in there too? I went up with Trace the weekend for a wee Nosey. So did me and Fallon and Chloe. Amazing, isn't it? It really is. Right, let's see the shopping experience at that place. Bright, modern, spacious, loads of choice. I'm sorry, but that's no contest. Oh, stop exaggerating. And the shopping experience here? Pokey, crammed and a bit sort of dirty looking. Dirty? We clean all the time. Well, no dirty exactly. Maybe just old. Old. What's other shop? I'll take the feather night. Enjoy Sensible blood. Very amusing, both of you. But the beauty of this shop is that we stock Alistair's Chunky Chicken Soup and Ruth's Special Bran Flakes because we make a point of catering for all customer requests. What about non mushy wedding cats? Reasonable request. Susan, you have to go and see the place. Please. Then you'll know what we're talking about. Me and Tracy had a nice time there. She was dead impressed. Tracy has worked at a petrol station, so I suppose she does know what she's talking about. Well, all right then. I'll pop there later if I have time. Good. I'm sure you'll see what I mean. Right, well, I need to get back to work. Survey first, please, Jessup. You what? It's a pen. Three pages. I'm no good time for that. I'll sort the delivery. Okay then. And you're on strict instructions, Joy. No one leaves this shop without completing a survey. Right. Oh, do you really have to do this? No. Well, I'm not crossing Susan in that mood. And she's your sister in law, so how lucky are you feeling? I'll fill it in. Did you look at both ponies, Chris? Yep. Hooves checked and trimmed. All good. Oh, great, thanks. It's a busy week, what with half term. They'll be glad to be done. They'll feel more comfortable. Yeah. Anyway, I take it the nursery were okay about Martha when you dropped her? Yeah, yeah, I told them about her tummy so I couldn't take this morning off. I've been flat out. Yeah, we've got back to back lessons all day. Hey, I keep forgetting to ask about Peggy's funeral. And Martha, you know we are taking her. Oh, definitely. Don't you Think. Only Mum was worried she might get upset if people start crying. Which they will, I will. And Kate. But that's okay, isn't it? It'll be upsetting, sure. But death is really sad and it's fine to be upset. Do you know what I mean? That's pretty much exactly what I said to Mum. Oh, good. Thanks, Chris. We'll have to prepare her though. We will. Oh, and Mum's given me one of her biryanis which needs eating tonight. So why not come round? And after we've eaten, we can talk about what to say to Martha. Well, sure. Yeah. Why not? Good to start preparing her now. Plus we said we'd have more family time, didn't we? True. Oh. Oh, sorry. It's one of the owners. I'll see you. No worries. See you later. Hello, Mrs. Phillips. Jasu. What are you doing here? I thought you had to get back to Piro. I'm on my nerves. It happens. What would you like to this place then, Susan? Pretty fancy. Yeah, certainly more up market. But that's Underwoods, isn't it? Not too pricey either. 2 pound 30. These. You found another good luck card? I say, not as good as your one, but this was it. The bat jazz are any good, Clary? Proper wedding card. But not too mushy. Susan. Clary, let's see it then. No, sorry, Clary. I'll stick with good luck. Well, you might be offended when you start, eh? Right. I'll do the self service. Cheers both. Bye, love. Susan, you all right? But. But Clary, I. I don't know what to say. I thought you were gonna be a dinner lady. Assistant school cook, please. Anyway, it all happened ever so quickly. Susan. I started here today. Hello, Alice. Oh, Joy. Can I join you, please? Sorry, I'm just wolfing down my sandwich. I can't see Martha on the swings. Oh no, she's at nursery today. Chris is picking her up later. I've been meaning to say how sorry I am about your gran. Oh, thanks, Joy, that's kind. How are you all holding up? Oh, I don't know. I mean, one minute I think everyone's okay. Well, they're grieving, obviously, but they seem like they're coping. Uh huh. Then the next minute. Well, I'm honestly not sure, dear. But grief's like that, isn't it? You're getting on with things, you're doing fine, and then suddenly you're not. I know what you mean. What about you, Alice? How are you feeling? Oh, well, it's different from mom, of course. Of course. In a Way that's made it worse, cuz Gran's been a huge rock since then. For all of us. She was the matron. Matriarch of your family. Yeah, she really was. It's a powerful loss for you all. You know, one thing I'll really miss is she always spoke her mind. Oh, that she did. And sometimes you need that sometimes. Yeah. Do you know, when Martha was tiny, she told Chris to leave me if I carried on drinking. Did she? Yeah, she was right. But you're feeling a lot stronger now, aren't you? I'm managing. Yeah. Well, I think you've done amazing, pet. Honest to goodness, this last year. Amazing. Thank you, Joey. That means a lot. I know you haven't had it easy either. Unfortunately not. Do you know what helps me is I make sure I only worry about one thing at a time. Right. And that seems to work well. Mostly. Although sometimes I. I look at my friends just living their lives, doing what they want, and I wish things could be that simple. It'll always be one day at a time for me. And is that as exhausting as it sounds? It can be. Yeah. Really exhausting. Especially on my own. I realize it's not easy, love, but you and Chris seem to have cracked the whole co parenting thing. Do you think so? I do. We try our best, but. Yeah. Still gets lonely. Except you don't have to be on your own, do you? No. It's a massive step after it all went wrong with Harry, you know. Then am I ready? Only you know that. I wish I did buy the freezer, sweetheart. That's it. Sorry about that. Thought it'd be empty in here. Me too, because it's early days, but turns out. Oh, do you like the uniform? Kira thinks this shade of bright blue suits me. It's very swish, isn't it? You never mentioned you were applying here. Never thought I'd get it, to be honest. Interview last week and bingo, here I am. What's your boss like? Young, but ever so nice. And the works are doddle compared to the dairy. Plus it is the same money. I'm so pleased for you, Clary. I really am. Thanks, Susan. So, come on, who's been in here from the village? Well, I only started today, as I say, but on Sunday it seems like most people popped in for a look. See. Most people. Well, when I was here, I bumped into Joy and Fallon, Linda and Robert. Loads. Everyone's dead impressed. There are discounts on all sorts of things, plus vouchers going through people's doors. Right. I expect it's the novelty factor. But look, I. I hate to say it, but it might start affecting you. Oh, it could be a lot worse than that, Clara. This place could be the end of the village shop. Hi, Chris. Everything okay? Yeah, yeah. You still at work? I'm finishing our feed order. Yeah. I've just picked Martha up. Oh, right. And the nursery manager called me over. What's her name? Imani. Imani? Yeah. Oh, she's lovely. Yeah. Something about making sure Martha is school ready. What? What does that mean? No clue. School ready. But. Well, I mean, they always tell me she's doing really well, me and all. Anyway, they want to see us both on Friday. This Friday? Yeah. Okay. Well, I mean, I can probably swap a few things around if I have to. That's good, because she definitely wanted us both. Anyway, what time do you want to come over for Mum's curry? So she didn't say anything else? Chris, Is it social skills or behavior, writing her letters? What? I didn't ask. To be fair, it's a bit strange, don't you think? Not really. They're probably seeing everyone. Well, you think so? All the ones starting school in September. Yeah, that makes sense. Although no one's mentioned it, have they? The other parents? Not to me. So when are you coming over for this biryani? Oh, actually, I'm not sure. I. I don't think I can make it, Chris. Sorry, I. I really need to catch up here. But surely it won't take long to eat a curry. Alice. I know, but it'd save you cooking later. It's nice of you, but honestly, I'd rather give it a miss, if that's okay. Okay. I'm just not feeling it. No, no worries. You do what you have to. I'll see you tomorrow then, yeah? Yeah. Sorry, Chris. And don't stress about Martha. It'll be summoning nothing, I guarantee. Yeah, no, I know. I'll see you tomorrow. Martha, you're not at your house. You're at a lavish seaside estate. You're not walking the dog. You're hunting for clues in an Agatha Christie mystery. See It Differently with Britbox Stream. An endlessly entertaining collection of British tv, including new original series Ludwig, starring David Mitchell. Bit awkward, really. I think I might just have solved a murder. And outrageous. A scandalous true story. Seems there's a political extremist in every family these days. See it differently when you stream the best of British TV with BritBox. I'm Zing Singh. And I'm Simon Jack. And together we host Good, Bad, Billionaire, the Podcast exploring the lives of some of the world's richest people. In the new season, we're setting our sights on some big names. Yep, LeBron James and Martha Stewart, to name just a few. And as always, Simon and I are trying to decide whether we think they're to going good, bad or just another billionaire. That's good. Bad billionaire from the BBC World Service. Listen now, wherever you get your BBC podcasts. Helen, over here. Oh, hey, Ian. Do you know which is my table? Yeah, yeah, but come around here first, away from the foyer. Sure, but why are we hiding? Okay, so how do you want your exit plan to work? Exit plan? It's just a date, Ian, I'm really sorry, but I've been working with Dan all week and trust me, you will need an out. Maybe straight after your starters. Can't I just ring you if I need an out? No, I'm working this evening. Plus, if Dan spots me anywhere near the restaurant, he'll collar me about work. Well, not if he's on a date with me, surely. Unfortunately, he thinks everyone's as work obsessed as he is. Oh, good, here's Adam. What was Adam doing here? Hi there. Sorry I'm late. Are you late? He was specifically asked to be early. Well, Kate was late coming to babysit. How is that? No time for that now. Adam will be eating at a nearby table. Will he? So he can keep an eye on proceedings. Yes, absolutely. Are you sure? So the minute you've had enough of Dan going on about work or telling pointless anecdotes, you could just. I know. Scratch your left ear and Adam will see that. What? Well, either. I mean. Well, what if I'm not looking? She could be scratching her ear for quite a long time. You have to keep looking, Adam. That's the point. Sorry, I don't think I can scratch my ear for any length of time. How about you have a coughing fit? What? You have a coughing fit, which I'm bound to notice, and then I'll steam over and get you out. No, there's no way I can do that. And anyway, I've been looking forward to eating here all afternoon. Dane is the new manager, right? He's been vetted. He can't be that bad. It does sound quite tricky from what Ian says. He's so not you, Helen. I mean, from my first impressions. I haven't even met him yet, so. Hey, guys. Why are you hiding around there? Oh, yeah, Alice. Alice is keeping me company. So Helen needs a foolproof signal to tell us she's had enough of her Date. Right. I mean, she could just go to the ladies and stay there. Yeah, yeah. And then Adam could distract Helen. No, I'm sorry. I'm not hiding in the loo. It was. If you insist on a signal, then I'll. I'll drop my napkin. Uh, okay. That could work. Nice to see you. Damn. Here he comes. Who? Gorgeous guy in a suit. To die for. If you think so. Nice. Okay. Oi. Place is pleased now. Will do. I'll pop back to see how it's going, but I'm relying on you two to have Helen's back. Go, go, go. We go right behind you. Wish me luck. Excuse me. You must be Jane. And you must be Helen. That's me. It's great to meet you. Is this okay here, or do you prefer the window? No, no, this is lovely. Oh, thanks. That's nice of you. I'm really sorry we're meeting here. No, it's fine. I knew my meeting would run over, so the safest bet was for me to stay at work. I hate being late. Oh, me too. But you're basically spending even longer at work now, aren't you? True. But I know the food here's top notch, so why risk anywhere else? Not if I want to make a good impression. Well, you don't need to worry about that. Oh, I do, because you. Your photos did not do you justice. Don't be silly. Whereas I must be a right disappointment. No, not at all. So if you want to bow out now, Helen, I won't be offended. Well, I will. But there's still time. I'm just looking forward to a lovely meal with someone new and interesting. So I'm very happy to be here, even if it is where you work. Okay, but don't let me bang on about this place because it's been a baptism of fire. Yeah, I'm still knocking heads together. Really? Between you and me, some of the staff have got used to doing their own thing. Right. But they'll have to stop servicing their own egos because the hotel trade is all about teamwork. Do you know farming is exactly the same? Can you see Helen okay? I can now. The pillars. Annoying. Wouldn't we have been better? More in the middle. Well, I assume Ian wants to check up on us without being seen. So he wants to check on us while we check on Helen? You've got it. Thanks for coming, Alice. When Ian gets a bee in his bonnet, he's convinced Dane is up. What did he call him? A massive phony. Oh, dear. But he's got a Very cute smile. Don't let Ian hear you say that. Don't worry, I'll behave. Good, because I can't wait for my roasted scallops. So, how are things with you? Oh, same old, you know, Apart from Open Farm Sunday, which is always big at Bridge Farm. Did you hear about David getting security in for Brookfield? No. Is he? Just the grundies and wrecks, but it still seems OTT to me. There's never trouble at Open Farm Sunday. It's mostly families. Maybe it's something to do with the abattoir protest. I think that really shook David up. I'm not surprised. Oh, I meant to ask. Have you got a date for Martha's graduation from nursery yet? What? They do this really sweet graduation ceremony before they leave for school with a gown and a mortarboard. Oh, I didn't know that. So don't plan any holidays till you know the date. It's seriously unmissable. It sounds brilliant. I'll ask when they're doing it. Actually, we're seeing the nursery manager on Friday. Oh, right. What's that about? Not a clue. They just asked to see us. Something about making sure she's school ready. Chris said okay. Did you have anything like that with Xander? Not that I can remember. But it sounds like a good idea. In Xander's reception class, there were some kids who definitely weren't ready. One was still in nappies. But Martha's fine like that. Of course she is. I've messaged a few of the other parents, but none of them have been called in. So it must be to do with Martha herself, don't you think? I mean, what else could it be? Adam, I've been racking my brains. The only times we were called in was after the biting incident. What? I didn't know he was got bitten. He was bitten once, Alice. The rest was Xander doing the biting. Oh, okay. Well, it works, doesn't it? Someone tries to grab your toy off you, one quick chomp and they won't try it again. I see the logic. Yeah, Xander got a stern talking to. So did we. But we still had to apologize regularly to bite marked toddlers and their fuming parents. How long was he biting for? A couple of months max. Then it stopped to some suddenly as it started. Don't get me wrong. Martha can hold her own. Sometimes a bit too fiercely, but nothing more than that. Helen is definitely enjoying herself. Yeah, it sounds like it. They are getting on like a house on fire. Oh, good for Helen. So you made it into the first team. Yeah, for Three games. Then I saw my cruise ship ligament and basically that was the end of football. But it did start a career in hospitality. Not as exciting as the Premier League, but it works for me. Well, Greg Abels is sort of Premier League. Or it will be once you've defeated the Egos. If I defeat them. By the way, this sea bus is beautiful. Capers and lemon. Mmm, good. My rib eye's excellent. So how does it feel as a supplier, Helen? Does the communication work okay. Do you feel appreciated? I do, yeah. You know, because our head of Food can be temperamental, to say the least. But I'm sure you know how to deal with that. You've obviously got great people skills. Oh, thank you. But honestly, it's not a problem. Good. So tell me more about your family. You've got a nephew. Luca. Yeah, he's five now. Lovely lad, but I'm closer to my godson. My best mate. Son. Oh, that's nice. Yeah. Yeah, my godson, Finn and I, we have a deal where he comes to stay every time I'm working in a new place. Okay. Anyway, so your ex, Lee, is it? Does he. Does he see your boys much? Actually, he isn't their dad. Sorry, I don't mean to pry. No, no, it's fine. Actually, Henry's biological father was a donor, so we've got no idea who he is. Okay. And Jack's dad died 18 months ago, but it's a long story. We weren't together, so. Well, you know, we're fine. I'm glad. Thanks. So, tell me more about your plans for this place. So Brian hasn't found out where the bulk of Gran's money's gone? No. Lillian's asked the accountant as well, but I'm not sure she's head back. Right. Kate's quite upset, you know. Is she? Well, she looked after Gran at the lodge and visited her at the Laurels all the time. So she thinks the tiny inheritance proves that her hard work wasn't good enough in Gran's eyes. What? Gran was very grateful. I know. It's also a shame for Kate, because spiritual home really needs investment. Have you seen the yurts recently? No, not since Christmas. They're looking quite tired. And I'm feeling it too, because even a few thousand would have helped towards it a bit. Deposit for what? You know, I've always dreamed of a small holding of my own. I thought you were really settled at Bridge Farm. I'd still love to be my own boss, do things my way. Proper regenerative farming. I've Always imagined you back at Home Farm one day. Well, that won't happen. No. While Stella's doing such a great job. And hats off to her because she stopped Brian meddling. I could never manage that. Oh, none of us could. What would you have done with the money? Me? I suppose I'd have bought Lillian out the stable so she doesn't feel she has to stay. She's still talking about leaving. Well, Justin didn't seem convinced, so we'll see. I'd really miss her. I'd miss her so much. She's the heart of the family. She really is. Hey, how's it going, Ian? You joining us? No, I've still got some emails to finish. But Helen's over okay? Yeah, we reckon she really likes him. No way. Yep. They look like they're having a great time. Madam. When did she drop her napkin? What? It's on the floor. Is it? She needs help. And you didn't notice? Sorry, you must have got distracted. Sorry. Go to the table and check she's okay now. Yes, he's bored her to death and she needs rescuing. Are you sure that's necessary? We promised her, dear. So embarrassing. Tough, but get on with it, will you, Ian? Really? That is so funny. I was only just 18. I lived to play football. I barely drank lager, let alone wine. I was a useless drinks waiter. So did the bartender help you? Well, I'd repeat the order to him like a glass of Merle or Chunny, and he'd calmly pour a Merlot or a Chardonnay or whatever it sounded most like. And did people ever get the wrong drink? Did they ever get the right one? I think they knew it was worth it to wind me up. Sorry to interrupt. Adam. I thought that was you. Helen. Did you need a lift? No, I've driven, but it's absolutely no trouble. Is everything okay? Is this your napkin on the floor? Oh, right, yeah. Sorry. It was an accident. Ah, wow. Was that your rescue me signal? Dropping your napkin? Oh, I'm so sorry. But you're okay? I'm totally fine. Well, good. My. My apologies to you both. Oh, how awful. Right, I'll just wave to my wingman. What? You brought someone to where? At the bar? I'm only joking. Dang, I couldn't resist it. Oh, I've never been so embarrassed. Rubbish. It's good to be careful. But if we're both staying, should we order dessert? Well, if that's okay. And okay, since neither of us needs rescuing, should we sort out another date? I mean, if you want to Definitely. Because as it happens, I've been invited to a 40th party next week. Do you fancy joining me? Sounds perfect. Perfect. Right. Thanks for coming in, both of you. No problem. We now have 16 completed surveys. That's good. Not really. Joy, have there really only been 16 customers since Tuesday? There have been considerably more than that. In which case, people are slipping through the net. Many of those visits were the same people. Of course. And not everyone will do it, however hard we try. You need to be more assertive then. We don't want to scare customers, Susan. Or maybe we do. Sorry? Well, they need to understand how precarious things are for us now. I'm glad I went to see the new shop because, well, now I realise it's the worst thing that could have happened. It's a threat, that's for sure. I mean, Underwood's Local on our doorstep, stealing our business. It's not on. But what are we going to do? I propose we call the village together and emphasise as if they defect to the EV store. Then their village shop is finished forever. This place is caput. Because disloyalty is rarely rewarded. And it is disloyalty. People need reminding of that in no uncertain terms. Sorry, but I think talking about disloyalty will put customers off even more. We need to emphasise the benefits of this shop. Which are? Well, first and foremost, convenience. Good point. You need to drive or cycle to the new place. Not exactly convenient. Unless you're driving or cycling past, in which case it's simply en route and therefore very convenient. Okay, then, is it price Service Station shops are notoriously expensive. Undoubtedly. Won't their introductory discounts end soon? Unfortunately, my source. Oh, is that Clary? I never reveal my sources. It's Clary. My source thinks the discounts could last right into the summer. Really? Oh, dear. Yes. Oh, dear. So, please, can you both have a read of the survey so far and see if you can gauge some useful feedback? But it's hardly a representative sample. Well, it's the best we've got. Jim, I want you to look out for common threads. We can't afford to dilly dally. The sooner we root out any issues, the sooner we can save this shop. Yes, but now it's lunchtime. Ian. Yeah. You only met him last night. We chatted online for days before that. Anyway, he said he'd let me know this morning if he could make it to Harrison's party, so. Which is until next week. So what's the rush? Maybe he's busy. Well, he's always Busy. But he still replies promptly. We both do. Until now. Oh, Helen, this is such early days. It's odd. We had a brilliant time last night. Or at least I thought we did. So why has Dane not got back to me this morning? Does it matter? What do you mean? I just think you could do so much better than Dan. Ian, I know you don't like him, but. But I do. Just ask him if he had a nice evening, that kind of thing. I'm really not sure. And let me know what he says straight away. Okay. I'll have my phone on me at all times. Look, if I find anything, I don't. Message? No, you have to call me, Ian. Because I want to know exactly what he said and how he said it. Okay. Oh, he's here in the car park. What? Go and talk to him, then let me know. Okay. Bye. Helen. Dan. Hello. How you doing? Hi, Ian. A problem? Luckily no. One of the guests thought a delivery van scraped something in the car park. But I can't see anything untoward. You seen anything? No, but I've only just arrived. False alarm, I'd say. Anyway, Macho. How was your evening? Okay. How was yours? Yeah, fine, fine. Do you do anything special? Everything feels special at the moment because it's all new. Maybe you can recommend some things to do nearby. What? Yeah, sure, but I hate. There's a stately home with a vineyard somewhere around here. Yeah, Lower Laxi. Yeah, but. Okay, what I really wanted to ask was, you know, how was your meal last night? I heard on the grapevine you were eating in, so to speak. And as head of food, you want to know what I thought about the meal. Obviously. But also, it was just about the whole experience. The food was fabulous, Ian. Top marks from me. And your. I don't know, companion. Or were you on your own? No, but she seemed to enjoy it, actually. You must know her. Helen Archer from Bridge Farm. Supplies some of our cheese and ice creams. Oh, that's right. So what's your take on her, if you don't mind my asking? On Helen? Yeah. Well, I. She's great, isn't she? I mean, what did you think? You've known her a long time. Good few years. Yeah, but. Sorry, go back to you. Did you ever. Nice time. Don't worry, Ian. I only have praise for your menu. It was excellent. Talking about Helen. Sorry. Catch you later. Hi, Oliver. Did you. Did you receive the figures? Damn. Here's your coffees. Thanks, Joy. So, what did you find out from the surveys? I'm afraid there's Very little to unite them, is there, Joy? Well, no. Apart from. Yes, apart from one tiny aspect, perhaps. What aspect? Now, you mustn't take this the wrong way, Susan, but it's staff friendliness. Why would I take that the wrong way? Can't be me. I'm always extremely friendly. I'm not sure who else it's referring to. That's obvious. What? It's you. I beg your pardon? You're always grumpy, especially in the mornings. Isn't he, Joy? I'm not sure. I'm never grumpy. Well, I'm working at the dairy a lot, so. When was this unfriendliness noted? Bet it was the mornings. They don't say. Fortunately for Susan. Well, all right, then. Who wrote them? If we know that, then we might know who they're referring to. But they're anonymous, aren't they? Rubbish. You've only got to look at the handwriting. Give them to me. I'll know who it is. It's really not the point. I did recognise Barry's writing. Oh, did you? And Justin Elliot's. So I suggest that one goes straight in the bin. Because being in cahoots with the EV station means he's an unreliable witness. A hostile witness, even. Exactly. And Barry's can be binned too. Cause he still blames me for stopping his existence. Exotic Fish magazine subscription when it actually went online. So it had nothing to do with us. No, please stop. We won't be binning any surveys. Pardon? We asked for feedback and now we've got feedback. So if even one customer thinks we're unfriendly, then that should trigger some kind of change. Am I right? I said, am I right? Yes. Yes, thank you. Oh, give me a break. Helen. Ian. Glad I caught you. Just wanted to say how impressed I am with your summer food strategy. Yeah, it's a nice surprise to see something so creative. So, why is it a surprise? I just mean across the group. We don't usually see such originality. Right, then. Good. I've got a couple of questions, mostly about provenance. So, should we meet for a chat, say, next week? Okay. But. So, just thinking back to last night. If you don't mind me asking. You like the menu and the food? I really did, which is great. So, then, Well, I mean, what about you and Helm? How'd that go? Seriously? I won't be sharing details, mate. I'm not that kind of guy. What? No, no, no, no. I meant in general. You know, did you have a nice time? In general until her incredibly Uptight cousin marched up and tried to make her go home with him. What's that? Wasn't what he was doing. Helen looked mortified. Is he always embarrassing women like that? No, look, he wasn't trying to embarrass anyone. Gotcha. Oh, right. Sorry. I'm only winding you up. I know he's your other half. Helen told me. Did she? And she's your bestie, isn't she? So come on then, Ian. What does she want to know? Well, obviously she wants to know if you liked her. Of course I liked her. She's amazing. So why have you not messaged her? Huh? No, I messaged her this morning to say I could make that party. Oh, it didn't send, did it? Nope. How annoying. Very. Is that her now? Yep. Again. Excellent. Well, say hi from me. Helen. Sorry, I'm just fixing a wobbly nozzle on the pasteurizer. That's it. Right. Can you hear me? Perfectly. So, have you seen him yet? What did he say? His message didn't send. What? He's just resented. Sorry? Oh, something just come through. Yes, because he just resented. Ah, fantastic. He is coming to the party. Is he? And he says. Oh, that's so sweet. What a lovely message. Let me just read it to you. Oh, no, please don't. Okay, sorry. Listen, Helen, much of the. I want you to find your perfect partner. I'm not doing this again. It's way too stressful. Oh, no, no, you won't need to. Because I actually think Dan and I might be a good match. Great. Right, well, I need to ring him. Okay. So you're welcome. Oh, yes, thanks. I'm sorry. Speak later. Right. I'm sorry to come over heavy handed, but I think we all need to work on my customer service skills. Oh, do you? When I worked in menswear. This isn't menswear. We were trained to engage positively with the customer. So they not only got what they wanted, but they also bought extra items and came back next time, etc. We've all watched the Apprentice Joy. Some of us have even mastered the art of upselling. But I don't think we should even attempt it at the moment. While so many of our customers are financially challenged, ourselves included. Precisely. Although we do need to shift the stock, so let's not rule it out completely. Perhaps we could be constructively critical regarding each other's approach to customers. Susan, what do you think about Jim's approach? Apart from him being grumpy. Well, since you ask. I wonder if Jim's approach of being openly Judgmental about a customers purchases is the right one. What? When have I done that? Yesterday. You told Richard Thwaite that low fat means packed with sugar. Richard is pre diabetic, so he needs to be aware of that kind of thing. Ok, but I'm not sure Richard's food choices are any of our business, are they? There's a fine line. Sorry, Joy, but on which side of your fine line were you erring at the weekend with? You insisted a passing cyclist bought low tar cigarettes instead of his usual brand. He was complaining about being breathless. Apparently that's none of our business. I'm not sure you can talk, Susan, because you always steer people towards Dika. I do not. And refusing to sell Jazza that good luck card for his friend's wedding. No, sorry, I'm with Susan on that rock. Jazzo can be tremendously tactless, particularly when he thinks he's being funny. I'm afraid he does need telling every so often. He certainly does. I actually think it's part of customer service to be helpful like that. So do I. And where's the harm in pointing out healthy options? They're our friends and neighbours, after all. Ok, so can we please just agree that whatever we do say to our customers, we'll always say it in a really positive way? We don't need to be told that anyone can be positive. It's not rocket science, Joy. I know that maybe we won't reach the pinnacle of customer satisfaction you apparently achieved in menswear, but we are perfectly capable of being positive to our customers. We certainly are. Fine. Let's do that. I'll go out and serve then, shall I? Honestly, what's wrong with her? I have no idea. Do you think she'll be much longer? Who, Amani? I doubt it. You're not in a rush, are you? No, I suppose not. I finish for the day. Me too. Anyway, you got your first. What did they say when you arrived? Well, just that she was on a phone call. Still is, by the sounds of it. Why aren't any of the other parents getting called in? Chris? I don't know, do I? But if there's any way we can help Martha be more ready for school, then obviously we'll do it, won't we? Oh, yeah, of course we will. So it's a good thing, really. Everything we do now will help her when she starts at Loxley Barrett. Yeah, I know. Did you get all your work done the other night? What work? Tuesday. You were too busy to come for dinner. Oh, right, yeah. She does such a Tasty biryani does Mum. You missed a treat. Yeah. Oh, looks like she's ready for us. Oh, okay. Sorry to keep you waiting. One of those days, you know. Hey, Imani. Hi. Come in, come in, please. Sure. After you. Oh, thanks. No, sorry, Jim. I'll fill it in next time, if I might. Curt, you remind you, Lillian, you did say that yesterday. Yeah, well, I was in a rush then too. I realise three pages might seem like a lot. Well, look, if it's three pages, I certainly haven't got time. Justin's waiting in the car. Have you no doubt the small print, Lillian? Small print? Step inside the village shop and you canna leave without giving full and frank feedback. It's compulsory. It's not compulsory, but for valued customers it is, shall we say, very strongly recommended. I see. Well, has something happened to trigger all this? You may or may not have realized that the arrival of another convenience shop in the locality could constitute a sizeable threat to this well loved establishment. Ah, an existential threat, one might suggest. That's unlikely, surely. Soon's in a massive Tesla, ain't she, Jim? She is a little concerned, yes. You got a nick of the right twist. I think it's safe to say we all have. Really? Really. Now, would you like a pen, Lillian? Oh, yes. All right then. Thank you. The entire team will be tremendously grateful for your feedback. What are you putting there? The surveys are strictly confidential, I'm afraid. But see, step away from Mrs. Bellamy, if you please. Oh, you're no fun, are dear Jim. No fun at all. This is my role to entertain, I wonder. Aye, maybe. No, I am merely here to serve. And serve I shall. Are you feeling ok, Jim? Perfectly. Because you do keep grimacing rather a lot. Grimace. Now he does. Why are you grimacing, Jim? I'm smiling. Oh, I see. And why is that? I'm always smiling. Haven't you noticed? May I ask if you're buying those crisps, Jazza? Probably, but I'm in a hurry. May I scan them for you? Not yet, no. It is important to keep customers flowy. It's only the two of us in here and I'm only on the second page, darling, so don't rush on my account. I thought Justin was in the car. Yeah, well, he is, but he's got his newspaper. And as a valued customer, I do need to get my feedback right, don't you think? Well, yes. Full and frank. So what have folks suggested so far, Jim? Cutting prices? Loyalty Cad. We are still evaluating EV charging stations open practically factory 247 so longer opening us. I'd vote for that. I wouldn't. You know, a makeover would help. Lick of paint, brighter. Display, shelving, new flooring. Yeah, really make the place sparkle. I was thinking a new short bell. A new bell. Something more inviting when you come in. Oh, that's a fabulous idea, darling. I mean, dingle dingle dingle is so last century. A quacking, perhaps. Or a horror mo movie creek. Brilliant. Could change every day and keep us on our toes. Yes, you've got some of these ideas, don't you? Well, no need. Your brainstorming is so fascinatingly creative. It will remain etched in my memory. I'm glad you're no being sarky there. Cause I hear there's a running team throughout this survey. Really? What's that? Friendliness? No, not an issue at all. Aha. Or to be more precise, unfriendliness. That's what I heard. Ha ha. Suddenly things become clear. Ay, they do. Well, there we are, Jim. My completed survey. May I say your time is very much appreciated. Yes. Well, you haven't read it yet. You see, Jim, So last century. Bye darlings. Cheer yes, Martha gets on well with the other children. And she's so full of energy. Yeah, she is. We've all noticed how curious she is about how things work. That comes from you, Alice. Alice is an engineer. I didn't know that. That's interesting. Well, I used to be. And as I said, she can be extremely confident on some tasks, which is wonderful, okay. But not on others. She's a bit more cautious if something's new. She's like that at home, isn't she? But she usually gets stuck in by the end. But all in all, she's doing very well. Great. Except Alice. Sorry, it feels like there's a but coming. Okay, well, yes, she can lose focus sometimes if she's bored. Yeah, that's normal. I'm the same. Sorry, how do you mean lose focus? In terms of concentration, it can be a little haphazard. Okay. If it's something she's interested in, she's better. But otherwise her attention span can be quite short. Shorter than the other children, you mean? We tend not to compare them too much because development is such an individual thing. So this is about her development? That's not what she's saying, is it? What myself and the staff think is that if we all work together to get her used to focusing on tasks a little longer, that'll really help when she starts school. Thanks. Yeah. I mean, anything we can do, we're okay with that, aren't we, Alice? Yeah, yeah, that's fine. That's £1 10, please. Only a pound at Underwood's local, are they? I'll give you 99p. I am sorry, sir, but the price remains. £1 10. So what did you score on? Friendliness, Jim? The survey results aren't specific to me. No, but Lillian's will be. Sorry. So, let's see, shall we? Yes, sir. Huh. Well, get that back, will you, please? Here we go. Friendliness. So, if 5 is very friendly and 0 is very unfriendly, basically downright rude. Lillian's given you. Oh, you're kidding. Minus 10. What? Give that here. She couldn't possibly have. Ah, it's three, not minus ten. Three. What does three mean? Averagely friendly. Neither friendly nor unfriendly. Either way, that's not going to save the village shop, is it, Jim? I'll have you know I do a tremendous amount to support this shop. Volunteering, buying things here even when they're overpriced, putting up with Susan. All of which is, frankly exhausting. As is this unnecessary obsequiousness. I bet. Thank heavens I'm going to Fiona's next week. At least I could spend my birthday complaining about whatever I like and not be stood here grinning like a damn fool. He cracked. I didn't think it would last. You applied intolerable pressure. I'm sorry. But at least we've got you back the grumpy old Jim we know and love. Well, thank you, Jazza. However, it seems you've been winding me up so long this afternoon, the price of crisps has gone up. You caught me there. Thanks so much for popping in. No problem. Just let us know how Martha gets on. Yeah, of course. And we'll do our best to help her concentrate a bit longer, won't we, Alice? Yeah, of course. Sorry, I'll have to get back the to the stables. I thought you'd finished for the day. Yeah, I thought I had, but I remembered something I need to finish by Imani. Chris. I'll give you a ring. Bye. And please don't worry. See ya. I hope I haven't caused unnecessary concern. No, it's fine. Alice is always asking us if there's anything Martha could benefit from. So is she, every time she's here. But I'm sure with us all working together, we'll make progress with this. I'm heading home now, darling, so I'll see you tomorrow, Alice? Oh, yeah, sorry. See you tomorrow. Are you okay? Yep. Oh, looks like it's Chris. Well, I can't talk to him now. Weren't you due to see the nursery woman today? Darling, look, come on, sit down, will you, please? No, I haven't got time. Yes, yes, darling, we are going to sit together. Here. Oh, I don't know. That's it. And now you're going to tell me what's worrying you. No, I can't. Yes, you have to, because I'm not moving till you do. Auntie Lillian. Sweetheart, will you please tell me? Come on. It's happened. What has? It's what I've always been dreading. But is. Is this to do with Martha? What on earth did they say? It's her development. Sorry? Her development. It's not normal. But that's not true. Well, it is. It's what happens when someone's pregnant and they're still. They're still. They're still. Water. This. They're still drinking. Yes, they said that at the nursery. No, they didn't say it is what they meant. She's not able to concentrate properly. She's not paying attention like the other children. I'm sorry, but Martha is a bright, lively four year old. I mean, I am no expert, but I can't see any difference with. With Xander or Rosie. And she is streets ahead of Munger at that age. No, you're just saying that. I am not. Of course you must look into it if you feel you have to. But I promise you that not for one second, not ever have I thought there was anything amiss with your daughter. I know, but. But even if Martha has been affected, which I genuinely do not believe, you have all the support you need. Family, friends. We are all here for you. You won't be, Lily. And you're leaving. First Mum gone, then Gran. Alice. I won't be leaving, darling. Because everything I need, it's right here. Family, friends, memories, life. Just as it was for Jenny and Mum. And I can see that now. This is my home, Alice. Here with you. With all of you. Really? Really. Now, tell me about this. This. This thing. It's a kind of syndrome. I've been researching it on and off since she was born. Have you either reading about it? Blocking it, because it's too painful to think about. Oh, darling. It affects development. And that's what Imani was talking about. Well, was Chris concerned? No, I don't think so. But he knows what you're worried about. No. I don't know, Leon. I. I couldn't even look him in the eye. Oh, Alice. Because this is all my fault. I damaged our precious daughter and I. I can't ever change that. Sam hi, I'm India Rackerson and I want to tell you a story. It's the story of you. In our series child from BBC Radio 4. I'm going to be exploring how a fetus develops and is influenced by the world from the very get go. Then in the middle of the series, we take a deep look at the mechanics and politics of birth, turning a light on our struggling maternity services and exploring how the impact of birth on a mother affects us all. Then we're going to look at the incredible feat of human growth and learning in the first 12 months of life. Whatever shape the journey takes, this is a story that helps us know our way world Listen on BBC Sounds. You're not at your house. You're at a lavish seaside estate. You're not walking the dog. You're hunting for clues in an Agatha Christie mystery. See it differently with Britbox. Stream an endlessly entertaining collection of British tv, including new original series Ludwig, starring David Mitchell. Bit awkward, really. I think I might just have solved a murder. And Outrageous. A Scandalous True story. Seems there's a political extremist in every family these days. See it differently when you stream the best of British TV with BritBox. I'm Zing Singh. And I'm Simon Jack. And together we host Good Bad Billionaire, the podcast exploring the lives of some of the world's richest people. In the new season, we're setting our sights on some big names. Yep, LeBron James and Martha Stewart, to name just a few. And as always, Simon and I are trying to decide whether we think they're good, bad or just another billionaire that's good Bad Billionaire from the BBC World Service. Listen now, wherever you get your BBC podcasts.