Transcript
Host Haley Salvian (0:00)
AI is transforming customer service.
Sean Gentile (0:02)
It's real and it works.
Host Haley Salvian (0:03)
And with Fin, we've built the number.
Sean Gentile (0:05)
One AI agent for customer service. We're seeing lots of cases where it's solving up to 90% of real queries for real businesses. This includes the real world, complex stuff like issuing a refund or canceling an order.
Host Haley Salvian (0:17)
And we also see it when Fin goes up against competitors.
Sean Gentile (0:20)
It's top of all the performance benchmarks, top of the G2 leaderboard. And if you're not happy, we'll refund you up to a million dollars, which I think says it all. Check it out for yourself at Fin.
Host Sean Gentile or Haley Salvian (podcast host) (0:29)
AI A Mochi moment from Sadie who writes I'm not crying, you're crying. This is what I said during my first appointment with my physician at Mochi because I didn't have to convince him I needed a GLP one. He understood and I felt supported, not judged. I came for the weight loss and.
Shayna Goldman (0:47)
Stayed for the empathy. Thanks Sadie.
Host Sean Gentile or Haley Salvian (podcast host) (0:50)
I'm Mayra Amit, founder of Mochi Health. To find your mochi moment, visit joinmochi.com Sadie is a Mochi member company, compensated for her story.
Sean Gentile (1:00)
Change isn't coming.
Julian Mackenzie (1:02)
It's already here.
Sean Gentile (1:03)
Commerce is going digital and tax complexity is multiplying. Tax rules evolve, rates shift, data floods in.
Host Haley Salvian (1:13)
Vertex connects it all.
Sean Gentile (1:16)
A global tax compliance platform powered by tax ready data and intelligent systems, Smarter tech, continuous tax compliance built in confidence. Learn more@vertexinc.com.
Julian Mackenzie (1:42)
This is the Athletic Hockey Show.
Host Sean Gentile or Haley Salvian (podcast host) (1:57)
