Podcast
The AutoWorks Podcast
Hosted by Cast11 · EN
John Lonas, owner of AutoWorlds Service and Repair of Prescott Valley, AZ. shares tips and tricks to maintain your vehicle while keeping us up to date in the auto industry.
10episodes
Episodes
Newest firstAll episodes
Your Car’s BFF: The General Repair Shop | The Autoworks Podcast
Jun 17, 202500:04:38Tap to summarizeIn this episode of the Autoworks Podcast, host John Lonas —owner of Autoworks Service and Repair in Prescott Valley, Arizona—breaks down what it means to be a general automotive repair shop.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Customer Service: The Silent Deal Breaker in Business | The Autoworks Podcast
May 30, 202500:07:48Tap to summarizeIn this candid and unscripted episode, John Lonas, owner of Autoworks Service and Repair in Prescott Valley, AZ, shares a real-time reflection on customer service—from an outstanding experience at a local bakery to a less-than-stellar one minutes later at a lunch spot.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Customer Service is Dying - Here's How We're Bringing It Back! | The Autoworks Podcast
Feb 19, 202500:05:49Tap to summarizeIn this episode of the Autoworks podcast, John Lonas, owner of Autoworks Service and Repair in Prescott Valley, Arizona, shares insights on improving customer service in the automotive industry. After nearly a year since his last business coaching seminar, he reflects on the importance of stepping back and reassessing business operations.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Autoworks Setting the Standard for Customer Service in 2025 | The Autoworks Podcast
Jan 31, 202500:05:39Tap to summarizeJohn Lonas, owner of Auto Works Service and Repair in Prescott Valley, kicks off the new year with a commitment to exceptional customer service. Reflecting on past successes and challenges, he emphasizes the need for continuous improvement in the auto repair industry.For 2025, Auto Works' main focus is to "Wow the customer and take their pain away." Recognizing that vehicle repairs are often unexpected and stressful, the team is dedicated to making the process as smooth and hassle-free as possible.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Waiting Rooms Reimagined: Turning Boredom into Comfort
Jan 20, 202500:06:48Tap to summarizeWelcome to the Auto Works Podcast, your go-to destination for insights, stories, and tips about the automotive world and beyond! In this episode, we explore the often-overlooked experience of waiting rooms—what makes them bearable, what drives us nuts, and how we’re transforming the waiting experience for our customers.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Hidden Cost of Cars
Jan 6, 202500:06:13Tap to summarizeIn this episode of the Autoworks podcast, John Lonas dives into the skyrocketing costs of new vehicles and the hidden expenses lurking behind "cheap" car deals. He shares insights on the pitfalls of modern car engineering, including costly maintenance issues, non-serviceable parts, and premature engine failures.Tune in to learn why an older, well-maintained vehicle might sometimes be your best option!AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Thankfulness for Thanksgiving!
Nov 28, 202400:04:02Tap to summarizeThis Thanksgiving episode celebrates gratitude in personal and professional life. John reflects on family, teammates, customers, and the kindness that shaped Auto Works' success. A reminder to embrace thankfulness year-round and build connections with respect and honesty.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Cold Weather Tips
Oct 10, 202400:05:34Tap to summarizeIn this episode of the Auto Works podcast, John shares essential tips for preparing your car for cold weather. He covers topics like keeping snacks and water in your car for emergencies, avoiding the use of power windows when there's ice on the glass, and the importance of freeing up frozen wiper blades. John also emphasizes checking your car's battery before freezing temperatures arrive and offers a free battery test at his shop. Tune in for practical advice to keep your vehicle in top shape during the winter months.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Courtesy Drivers
Sep 25, 202400:05:33Tap to summarizeIn this episode of the Auto Works podcast, John discusses the topic of courtesy driving. He shares personal experiences and opinions about common driving behaviors, pet peeves, and the lack of courtesy on the roads today. He highlights issues like left-lane camping, lane-splitting by motorcycles, and navigating roundabouts. John encourages listeners to share their own driving pet peeves and tips to foster better driving habits. Tune in for insights and opinions on the ever-changing world of automotive care and driving etiquette.AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
Transcribe →Why Are Quality Parts Important to Your Car?
Aug 29, 202400:06:07Tap to summarizeIn this episode of the AutoWorks podcast, John Lonas emphasizes the importance of using quality parts for vehicle repairs; explaining the risks of opting for cheaper alternatives or customer-supplied parts. He discusses why trusting professional recommendations ensures reliable repairs and long-term vehicle performance.Tune in for practical car care advice!AutoWorks Service and Repair WebsiteAutoWorks Service and Repair Facebook PageAutoWorks Service and Repair Instagram
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