Full Show PT 2: Monday, April 6 [Vault]

Summary

The Bert Show – Full Show PT 2: Monday, April 6 [Vault] (April 6, 2026)

Episode Overview

This episode of The Bert Show dives into relatable, real-life issues with The Bert Show crew and a wide array of callers. The main topics include the struggles and frustrations of retail workers dealing with inconsiderate shoppers, stories of scams and exploitation affecting elderly family members during vulnerable times, and a compelling, emotional dilemma about whether to lend money to a financially irresponsible family member. With characteristic authenticity and humor, the cast and listeners share stories, advice, and some shocking anecdotes that highlight both the best and worst sides of human behavior.

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Discussion Points & Insights

1. Retail Worker Rants: Stories from the Sales Floor

(Segment Start: 01:30)

• Caller: Laura, retail worker and single parent, calls to vent about bad customer behavior.
• Main Complaints:
  • Shoppers leaving clothes in dressing rooms inside out, on the floor, or not on hangers.
  • Not using the dedicated return rack outside the fitting rooms.
  • Removing swimsuit hygiene liners and leaving them in dressing rooms (03:44).
  • Hiding unwanted items around the store or leaving trash among the merchandise.
  • Children left unattended in departments and soiling toys.
  • Men entering women's dressing room areas with their partners, making others uncomfortable (06:48).
  • Adults shopping in the juniors department for themselves (08:05).
• Memorable Quotes:
  • Laura: “That pretty silver rack outside the fitting room is where you need to bring the clothes out to after you try them on. You don’t need to leave them on the floor. You don’t need to leave them inside out.” (02:18)
  • “The panty liner in the bathing suit bottom is there for a reason. Please don’t pull it out and stick it to the floor.” (03:44)
  • “If your child is crying for five minutes straight, you and your child need to leave the store.” (06:11)
• Shocking Anecdotes:
  • Multiple callers share stories of unsanitary incidents: someone leaving feces in a dressing room, others urinating on clothes in attempts to disable security tags, and people trying on underwear before purchase (08:41–11:44).
  • Michelle (caller): “When you buy your products, please wash them before you wear them. People think people don’t try on panties. They do.” (11:11)

Takeaway:

There’s a consensus about the lack of consideration from shoppers and the need for greater respect for retail workers and public spaces. The segment mixes humor with real disgust and concern for hygiene.

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2. Family Elder Scams and Loss

(Segment Start: 15:13)

• Story: Wendy shares that after her grandfather's funeral, neighbors tried to exploit her newly widowed grandmother by intercepting calls from the life insurance company and possibly attempting identity theft.
• Main Points:
  • Neighbor's daughter was left to “watch the house,” answered sensitive calls, and impersonated the grandmother to life insurance providers, giving out personal info (16:36–17:42).
  • Family took immediate action: rerouted calls, involved police, alerted the neighborhood, and took steps to secure mail and financial info (18:27–20:09).
  • Other callers share similar stories of neighbors and even acquaintances stealing property, opening credit cards in seniors’ names, and utterly betraying trust after a death in the family (22:33–24:32).
• Notable Quotes:
  • Burt: “You always hear stories about stuff like that...but you would never think that there’s someone so cold, so calculated.” (18:51)
  • Kim (caller): “They just put it to the tune of thousands and thousands of dollars of credit card debt into my grandmother’s name, who is now in a nursing home.” (23:55)
  • “Instead of us being afraid to do anything to them, it’s like people think that they’re dumb and old and people are vultures.” (23:36)
• Themes:
  • Generational trust vs. modern cynicism: Seniors' trusting nature is both a virtue and a liability.
  • The increasing frequency and boldness of scams against the elderly.

Takeaway:

The group underscores the importance of vigilance, family coordination, and compassion, while expressing outrage at how easily kindness and trust can be exploited in moments of vulnerability.

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3. Family & Money: The Cousin’s Financial Dilemma

(Segment Start: 27:54)

• Caller: Cynthia seeks advice about whether to loan money to her chronically irresponsible cousin, who squandered both a large college fund and a personal injury settlement and is now in need of surgery.
• Situation:
  • The cousin has a long history of poor decisions, including repeated financial bailouts, two children from different fathers, and living at home while not working.
  • Family (specifically the cousin’s mother) is pressuring others (including Cynthia and her mother) for $5,000 to cover surgery expenses (32:26–32:39).
• Discussion:
  • Overwhelming advice is not to give the money, as past bailouts have only encouraged further irresponsibility.
  • The group discusses cycles of enabling behavior and the guilt family can feel, especially when children are involved (34:33–35:42).
• Memorable Quotes:
  • Caller: “Your life is made up of the consequences of all the decisions you’ve made along the way...Why do you have to make up for her poor decisions when you’ve been the one making good decisions?” (33:41)
  • Cynthia: “If the collateral is blood...then it’s a gift, not a loan.” (36:32)
  • Suggestion: “If you want this money, then you’re gonna have to work for it...and over this portion of time, you will get the full amount that you’re asking for.” (37:10–37:21)
• Emotional Beating:
  • Everyone expresses empathy for the difficulty of the decision.
  • The risk of family backlash is acknowledged, but the group advises strength and clear boundaries.

Takeaway:

The show navigates the complexities of family, financial boundaries, and the emotional toll of “helping” someone who routinely fails to help themselves—landing on the side of tough love, self-preservation, and breaking the enabling cycle.

---

Notable & Memorable Moments

• Unsanitary Retail Tales: “I had a lady leave feces smeared all over the wall.” – Omar (08:41)
• Life Insurance Scam Attempt: Neighbor impersonating a grieving widow to call for life insurance payout. (17:18–17:42)
• Advice for Borrowed Money Among Family: “If the collateral is blood, then it’s a gift, not a loan.” – Burt (36:32)
• Realization on Generational Values: “[The seniors] trust people. And now it’s a sad thing that that is a bad thing rather than something we aspire to.” (25:28)

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Timestamps for Key Segments

• Retail Worker Rants and Callers’ Stories: 01:30–13:09
• Family Scam and Exploited Elders Segment: 15:13–25:50
• Cousin’s Financial Dilemma (Family Loans Discussion): 27:54–39:32

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Tone & Language

• Conversational, authentic, often blunt
• Balance of humor and sensitivity
• Occasional dark humor to cope with disturbing realities

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Conclusion

Throughout this episode, The Bert Show stays true to its promise of authenticity—confronting messy real-life dilemmas with honesty, laughter, and empathy. From the chaotic frontlines of retail to the emotional minefields of family and loss, the cast and listeners offer solidarity, wisdom, and comic relief for anyone navigating similar challenges.

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For more laughs, drama, and insight, tune in daily to The Bert Show!

Transcript

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[Burt (Host)]

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[Cynthia (Co-host)]

Hey, the Burt Show.

[Burt (Host)]

Hi, Laura.

[Caller - Cousin's Financial Dilemma]

Hey.

[Retail Worker / Caller]

How y' all doing?

[Burt (Host)]

We're well. How are you?

[Retail Worker / Caller]

I'm doing great. I just appreciate being able to be given a voice to do this. So you just don't know how exciting this is for me.

[Burt (Host)]

Yeah. I hope what we allow you to communicate here is helpful to you, like cathartic, like a cleansing to you. But I also hope that some people truly take it to heart. Like I'm. I read your email quickly. We all kind of went over quickly in our meeting last week and. And you make some very valid points and I think if they're presented correctly, you could possibly change my behavior.

[Retail Worker / Caller]

Wonderful.

[Burt (Host)]

In a retail store. So Explain to us, have you always worked in retail or are you back in?

[Retail Worker / Caller]

It's a part time job for me. I'm a single parent. I work at this unnamed department store. But I can give it away by saying that part of the problem that I'm having to make these complaints is that we don't have dressing room nazis at my store. So that's where part of the problem comes from. But I've been doing this about two and a half years and I love what I'm doing. I love the people I'm working with. But what's so frustrating is that the these customers that come in and they're just really inconsiderate. I mean, can I start with my rant? Is that what I can do? I would like to address the shoppers of Atlanta and when you go. And women, because that's the department I work in. But women, when you go in to try clothing on that pretty silver rack outside the fitting room is where you need to bring the clothes out to after you try them on. You don't need to leave them on the floor. You don't need to leave them inside out. For those of you who put clothing back on the hanger inside out, don't bother. I have to take it off the hanger, turn it right side out and then put it back on the hanger and make sure it's zipped up or buttoned up properly.

[Caller / Commentator]

Let me interject and ask you a quick question. Do most people leave it in the dressing room and don't bring it back out?

[Retail Worker / Caller]

A lot of them do. A lot of them do.

[Caller / Commentator]

I've done that.

[Burt (Host)]

I leave it, I hang it.

[Caller / Commentator]

So you guys didn't know.

[Retail Worker / Caller]

Now I will say I'm not as upset if you leave it on the hanger properly in the dressing room. That one, you know, that's.

[Caller / Commentator]

I don't leave it on the floor.

[Retail Worker / Caller]

It's one that's on the floor, inside out, all over the place.

[Burt (Host)]

I will hang it up or if it's a folded article, I will fold it and put it on the little bench or stool or whatever.

[Retail Worker / Caller]

And we appreciate. You get kudos for that. Jeff Donald. That's awesome.

[Burt (Host)]

But I never realized that the rack outside. Yeah, that's new. That's news.

[Retail Worker / Caller]

That's what it's there for. That's what it's there for.

[Burt (Host)]

Our apologies.

[Retail Worker / Caller]

This one is again, to the ladies. The panty liner in the bathing suit bottom is there for a reason. Please don't pull it out and stick it on the floor or Stick it on the dressing room. I am not making this up.

[Caller / Commentator]

And do they put that swimsuit back on the rack or like.

[Retail Worker / Caller]

Oh, yes, they do.

[Burt (Host)]

Can you tell me about this thing?

[Caller / Commentator]

Well, it's.

[Retail Worker / Caller]

It's hygienic. It's a little hygienic liner.

[Caller / Commentator]

So your stuff.

[Retail Worker / Caller]

Don't we like to think that most people try the bathing suit on with their, you know, their underwear, but they're still. You know, I think there's some people that just, you know, they can't get that full effect.

[Burt (Host)]

So it's a. It's a barrier. Intimate parts from touching fabric that another person may someday wear, Correct?

[Caller / Commentator]

Yep.

[Retail Worker / Caller]

Yes.

[Caller - Family Scam Story]

And that's why you wash your bathing

[Retail Worker / Caller]

suit when you bring it home from the store? Absolutely. Please don't leave items that you don't want stuck anywhere throughout the store. People like to think they're cute, and they'll hide them in the tables with the folded clothing or stick them in the middle of the rack where it doesn't belong. You know, bring them back. Either that pretty silver rack or, you know, take it to the register. And the same for trash. I can't tell you how many times I'm folding clothes on a table and there's like a Starbuck cup in here half full. They just. It's like they think they can just stick their trash anywhere.

[Caller / Commentator]

I've seen that. I think that's rude now, the placing of the items in the wrong place, or if you decide you don't want anymore halfway through the store. I know people that. Katie who have done that before.

Set it down.

[Retail Worker / Caller]

I forgive you.

[Caller / Commentator]

Melissa Corp. Now, I have a couple questions for you.

[Burt (Host)]

Go ahead.

[Caller / Commentator]

Okay, the first one is about deodorant, because a lot of times we don't mean to, but when we're trying on the lbd, then we get a little do on it. Does that frustrate you? To no end?

[Retail Worker / Caller]

You know, that doesn't bother me. A lot of times we can sell it and they'll do a little bit of a markdown to sell it. That doesn't bother me as much because that's accidental. Right? That's not intentional. That I can deal with.

[Burt (Host)]

Hey, Anna. Welcome to the show.

[Retail Worker / Caller]

Hi.

[Burt (Host)]

What's going on?

[Retail Worker / Caller]

I want to say that I completely agree with you. I work at a little coffee shop, and people leave their stuff everywhere, and I'm just like, I'm not your maid and I'm not your mommy. Learn to clean up.

[Burt (Host)]

Pastor Laura, your church is starting to form.

[Retail Worker / Caller]

That's right. Thank you.

[Burt (Host)]

You've got a flock coming together.

[Retail Worker / Caller]

I've got a few more items. Can I.

[Caller - Cousin's Financial Dilemma]

Go ahead.

[Caller / Commentator]

Don't interrupt. Do it.

[Retail Worker / Caller]

I love kids, but if your child is crying for five minutes straight, you and your child need to leave the stor. I mean, I can't tell you how many times people dragging these kids through and they're screaming bloody murder and the parent is oblivious to it. And on the child note, the toy department is not a babysitter. I can't tell you how many times people will leave their kids in the toy department and then they go off shopping or they'll give them, like, a book or a stuffed animal. I will go to pick those things up, and they're sopping wet. Not to gross you out, but where the child's been teething on it.

[Caller / Commentator]

Ew.

[Caller - Family Scam Story]

Yeah. Men.

[Retail Worker / Caller]

The sitting room in the women's department is for women, not for men to go in there with your spouse or significant other.

[Caller / Commentator]

Really? Yes.

[Burt (Host)]

Can I do that?

[Retail Worker / Caller]

When you call them out on it?

[Caller / Commentator]

Really?

[Retail Worker / Caller]

Yes.

[Burt (Host)]

You should have a cop calling out on it.

[Retail Worker / Caller]

Oh, and I mean, they get angry. He'll go, I had one guy. Well, it doesn't say women's. I said it's in the women's department. I mean, around here.

[Caller / Commentator]

Was he trying to try on women's clothes or watching?

[Retail Worker / Caller]

No, they'll go in with their wives. I am not making this up.

[Caller / Commentator]

Oh, I see. So that you. So other women in their dressing, they don't want a man in there with other women in their dressing.

[Burt (Host)]

I don't even get nervous sometimes. You know how it's like, usually a hallway into the dressing room. I've been outside that hallway waiting for Jessica. And then, like, she'll call me to get her, and she'll be like, hey, can you give me some back here?

[Retail Worker / Caller]

I'll hang around the outside. She'll kind of peek out.

[Burt (Host)]

Well, no, she'll be like. She might hand something over and say, can you go find this in blue? Or a small. Like, it weirds me out even to have to walk down that hallway. Cause I'm convinced I'm half naked. Chick's gonna pop out asking her girlfriend.

[Retail Worker / Caller]

Well, there are men that go in there with. And then they get mad when you call them out on it.

[Caller - Retail Experience / Commentator]

So.

[Caller / Commentator]

Yeah, because I'll. You know, there's. Sometimes you can't get the zipper all the way up or you can't get something buttoned. So you'll come out to try to find the saleswoman to help you. And so you are half dressed.

[Burt (Host)]

No, Yeah, I have no interest in being the guy lurking in the dressing room.

[Retail Worker / Caller]

Right. And I've gone in and helped people. That's what I tell. If you need any help, let me know. You know, that's what I'm here for, so. And my last one. And again, this is. Doctor, if you are over the age of 40 or weigh over 150 pounds, you might want rethink shopping in the juniors department. I cannot tell you. You know, it's just. Grandma, junior department is just that juniors. It's not for. That's your granddaughter.

[Caller / Commentator]

So you cut it off at 40? I would cut it off a lot lower than that.

[Retail Worker / Caller]

Well, I was trying to be generous.

[Burt (Host)]

Hey, Omar, welcome to the show.

[Caller - Retail Experience / Commentator]

How are you doing? I've worked retail for two years, right. And by far women are the worst that I've ever seen. I had a lady leave feces smeared

[Retail Worker / Caller]

all over the wall.

[Caller / Commentator]

It happened when I was working.

[Caller - Retail Experience / Commentator]

Wait, what?

[Caller / Commentator]

Stop.

[Burt (Host)]

Wendy.

[Caller - Family Scam Story]

I used to work retail and in the junior's department, there was a woman and her two children and all of a sudden you see them come dashing out and all of a sudden you go in and there's a whole pile of crap just sitting there.

[Caller / Commentator]

She let her kid poop on the floor.

[Caller - Family Scam Story]

She did it.

[Burt (Host)]

No, she didn't.

[Caller - Family Scam Story]

She did it.

[Caller / Commentator]

No.

[Caller - Family Scam Story]

Yes. Cause her kids ran out first laughing and then mom ran out.

[Caller / Commentator]

Oh, that is nasty.

Who leaves her fecal matter in a. I don't know. There's a bear bathroom in the back.

[Caller - Family Scam Story]

Yes, I was going to save my life.

[Burt (Host)]

Do you. Are you proud? Will you be proud to call Millie Pete today and tell her that as part of your job? You just said that sentence.

[Caller / Commentator]

Hey, mom, let me tell you about.

[Burt (Host)]

Mom, let me tell you what happened at work today.

[Cynthia (Co-host)]

I have a five brow job.

[Caller / Commentator]

I can talk about.

[Burt (Host)]

I asked the question, who lives fecal matter anywhere? That's what I did at work today. Hey, Heather, welcome to the show.

[Caller - Family Scam Story]

Worst day ever.

[Retail Worker / Caller]

Yeah, I actually have something to say about this as well. I worked in retail for about eight months. I actually just recently quit my job with this retail. And it wasn't like a little like sort of like hole in the wall. It was a big name department store at a very respectable shopping mall here in Atlanta. And I quit because of how horrible this gets. It's so out of hand. We, I mean, it's insane. They not only about the issue with the clothes, you know, nobody, they're so disrespectful. Nobody brings them back out. I mean, they just treat them like trash. But we would find. I mean, it was so disgusting. We would find clothes that were actually urinated on.

[Caller / Commentator]

What? I don't understand.

[Burt (Host)]

How does that happen?

[Caller / Commentator]

Are they really behaving this way?

[Caller - Family Scam Story]

Yes. Disgusting.

[Retail Worker / Caller]

I mean, they would. For the record, I will say this does not work if anybody gets this idea in their head. But they would try to urinate on the clothes to short circuit the sensor tags on them.

[Caller / Commentator]

Oh, you're.

[Burt (Host)]

No way.

[Caller / Commentator]

Oh my God. Are you kidding me?

You thought they were trying to shoplift?

[Retail Worker / Caller]

Oh, yeah.

[Caller / Commentator]

You know what? That electronic, you know, stream should have gone through the urine and shocked the.

Shocked them.

[Burt (Host)]

Shocked them right there.

[Retail Worker / Caller]

Yes.

[Caller / Commentator]

Gross.

[Burt (Host)]

I've got a. Hey, Michelle. I think this goes without saying.

[Caller / Commentator]

I never ever, ever, ever thought of that.

[Burt (Host)]

Welcome to the show, Michelle.

[Retail Worker / Caller]

Hi. I also work in intimate apparel. That's going to be your bras, panties and all that. Pajamas. I just wanted to give a wor warning to the customers. When you buy your products, please wash them before you wear them. I don't know if anyone knows to do this.

[Burt (Host)]

A lot of people just think what we do now.

[Retail Worker / Caller]

People think people don't try on panties. They do.

[Caller / Commentator]

They do.

[Retail Worker / Caller]

Disgusting. People that I help with bra fittings are sweaty and coughing and phlegmy and just wash all of your people.

[Caller / Commentator]

Learn how to live. What is wrong with everybody?

[Burt (Host)]

Hey, Laura, I feel like saying thank you right now is like thanking the police officer who just caught me speeding. But I appreciate you sharing your thanks.

[Retail Worker / Caller]

In the two and a half years I keep thinking I gotta get on the bird show, I gotta get on the merch. This is all for real, y'. All. Like I said, it's scary stuff.

[Burt (Host)]

Yeah, I hope you scary. I hope you have helped to spread the message and I hope that people will now be a little more respectful. And me personally, I am looking for a tailor, somebody who can custom make every article of clothing that I need using fabric that I'll buy. And if you have those skills, you can reach me via email, Facebook or Twitter. Thank you. No urine on my clothes.

[Retail Worker / Caller]

Okey doke.

[Caller - Family Scam Story]

Hey, and always wear shoes, by the way. Always wear shoes in the fitting room because you don't know what's on that carpet.

[Burt (Host)]

Well, I know because in guys dressing rooms, I don't know if you know

[Caller / Commentator]

that guys particles, pickle flakes.

[Burt (Host)]

Guy shirts have like 300 pins in them. I don't know if you know this like a man's dress shirt and you have to try it on. You've got a. You gotta take out every pin, every guy just throws them on the floor, like dozens of them. And if you took your shoes off in there, you definitely hemorrhage. All right, so we're done with this. We don't need to hear about the vomit in the dressing room.

[Caller / Commentator]

Oh my God.

[Burt (Host)]

Hey, the bird show.

[Weight Loss Advertiser]

Okay, can we talk about how confusing weight loss has become? Like one minute it's carbs are bad and then the next it's no, actually carbs are fine, but only if you walk 10,000 steps and drink a green juice. And honestly, it's just a lot. And then even if you do lose the weight, keeping it off is a whole different story. If you're struggling and want something that fits your real life, hers can help. It's designed to support you in reaching your goals in a way that actually fits your life. That's why weight loss by hers is getting so much attention right now. Hers connects you with licensed medical providers who create doctor developed treatment plans tailored to you. They offer access to an affordable range of FDA approved GLP1 medications, including the Wegovy Pill and the Wegovy Pen. It helps regulate your appetite so you eat less and keep the weight off. If you're ready to reach your goals and want to try something new, visit fourhers.com Bert to get personalized affordable care that gets you. That's F-O-R-H-E R S.com Bert forhers.com Bert weightlist by hers is not available in all 50 states with gov is a registered trademark of Novo Nordisk. A s Get started and learn more, including important safety information, Bugovi clinical study information and restrictions.

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[Burt (Host)]

Wendy's got. You know, we were sad last week because Wendy had to go back to be with her family to deal with the loss of her grandfather. And, you know, it's tough enough and obviously her mom has to deal with it too, as her mother's dad. And how is your mom, by the way?

[Caller - Family Scam Story]

She's. Oh, she's holding up pretty well. I said. I've been with her a couple of nights this week. So, yeah, she's doing very well, so dealt with that.

[Burt (Host)]

But Wendy told us something the other day that sucks pretty bad is you think your newly widowed grandmother's neighbors are trying to take advantage of the situation.

[Retail Worker / Caller]

Oh, yeah.

[Caller - Family Scam Story]

Well, these are neighbors that I haven't even really seen before. And I mean, I went up to Minnesota a lot. That's where my family on that side lives, is up in Minneapolis. So I haven't even seen them that often when I came up there anyways to visit my grandpa. So when I was up there for the funeral and the services and all that kind of stuff, they were kind of just hanging around and. Which I thought was fine. I mean, obviously they're gonna be there to support my grandma. Had dinner with us or whatever, just at the house, hanging out, having a couple of drinks or whatever. And then the day of the funeral and the services, my grandma needed someone to watch the house. I mean, that's just what they do. They have the neighbors watch the house. So instead of. The two neighbors ended up going to the funeral, but had their daughter watch the house. So that's not uncommon or whatever. So we get back and.

[Burt (Host)]

What does that. You mean watch the house? Just stay there in case. Anybody.

[Caller - Family Scam Story]

Just stay there just in case.

[Burt (Host)]

Or anything like that. Let them in.

[Caller - Family Scam Story]

Let them in.

[Caller / Commentator]

There's a lot of food. Yeah, people bring food.

Flowers.

[Caller - Family Scam Story]

Flowers and everything. And then she has a dog. So maybe to watch the dog, but just someone to look after the house just in case. Cause she's not ever been home alone before, so it's just a little different change for her. So we get back and the neighbor is in the house, and we're just like. We didn't find that odd at first, but then they said she. The neighbor told my grandma that she had gotten a call from the union. No, no big deal. But the union is apparently the one for the life insurance policy and how you get your money and how you. I don't. I don't really.

[Caller / Commentator]

She answered the Phone?

[Caller - Family Scam Story]

Yes, she answered the phone and I guess just took a message or whatever is what her story was. Well, my uncle ended up calling. Cause she was being really, really fishy, just hanging around the house. And it was just odd that she was in the house when we got back and called the union back and had said that she talked to my grandma. She used my grandma's first and last name.

[Caller / Commentator]

Oh, my God.

She was posing as your grandmother to the life insurance people?

[Caller - Family Scam Story]

Yes, and apparently had given all this information about where to send it. But she gave my grandma's address, which I don't know why, but I mean. And this is an older house too.

[Burt (Host)]

So did you find out if the union called her or did she call the insurance company?

[Caller - Family Scam Story]

I think when the phone call was received, she posed as my grandma when the phone call was received.

[Burt (Host)]

So they were making.

[Caller / Commentator]

She answered the phone.

[Retail Worker / Caller]

Is weird.

[Caller - Family Scam Story]

Weird enough, yes. You don't answer anybody's phone. Yeah, absolutely not. And so what's concerning is that it's an older house, she's never lived anywhere else. And the mailbox stuff is like right on the house. So anybody can go in there, flip it. It's a mail slot, so anybody can go over there and just flip it up. So we're nervous that the neighbor will

[Caller / Commentator]

come back over and check the mail

and check the mail.

[Caller - Family Scam Story]

So they had to change all the routing numbers. They're not getting anything mailed to the house now. And they actually had a cop come over just to see if there's anything they could do. The neighbors were really suspicious, like, why is there a cop there? Why is there a cop there? Just very nervous. Went. Ended up going back over to their place because they were nervous about this copying in the front.

[Caller - Cousin's Financial Dilemma]

Who.

[Caller / Commentator]

That is so scary.

[Burt (Host)]

You always hear stories about stuff like that, but I never. I don't know. Every now and again you read things in paper, in the paper. But you would never think that there's someone so cold, calculated.

[Caller / Commentator]

Well, I heard the other day on the news about how these crimes against senior citizens are going up right now, because in this economy, they're scared. And so people are playing on that fear and scamming them even more than usual.

Well, it's so sad because that generation was a generation of trust.

[Caller - Family Scam Story]

She's very trustworthy.

[Caller / Commentator]

And everybody was a person of their word, you know. And the sad thing is people are taking advantage of that instead of our generation realizing that we're not as, in my opinion, as good as that generation when it comes to stuff like that. Instead of being Trying to better ourselves and be more like them. We're trying to take advantage of them. I think it's so sad.

It is so sad. So what is your family gonna do?

[Caller - Family Scam Story]

Well, right now my uncle's just trying to get every call forwarded to his phone instead of my grandma's phone so he can handle it for her. He's gonna up to the things to get, like the death certificates now. Because apparently she asked for death certificates to be sent.

[Caller / Commentator]

Yes.

[Caller - Retail Experience / Commentator]

And she.

[Caller - Family Scam Story]

And then the day after I left, my mom was still up there. The neighbor tried to get into the house, like tried to force herself into the house. My grandma was like, I just need some time alone. Tried to push herself in the house. My grandma had to close the door on her.

[Caller / Commentator]

Is there, is she close to other neighbors in that neighborhood?

[Caller - Family Scam Story]

Her other neighbor?

[Caller / Commentator]

I'd be telling the whole neighborhood knows. Yeah.

Oh, that's true.

[Caller - Family Scam Story]

The whole rest of the neighborhood, like pretty much knows because we went across the street to make sure if they knew anything about these people. Because this is the first time I've really.

[Burt (Host)]

Because they just kind of appear. Hey, they're never a good neighbor until

[Caller - Family Scam Story]

there's, you know, they didn't start coming around.

[Burt (Host)]

Life policy.

[Caller - Family Scam Story]

Grandpa was really sick. Like, really sick. Like on the. On the verge.

[Retail Worker / Caller]

You're right, Jeff.

[Caller / Commentator]

How can people be that cold hearted?

[Burt (Host)]

But you read about the scams in the paper sometimes where they actually go through like obituaries. You know, this was. Obviously if your grandfather was sick for a long time, they would know that, you know, everything would see the progression of the illness or whatever. But there are people who make a living off of this, going through like obituaries and stuff, and then calling up and saying, you know, hey, Tony, welcome to the show.

[Caller - Retail Experience / Commentator]

I've been trying to follow the story. Did she say whether she actually spoke to her grandmother and asked her about her relationship with this person?

[Caller - Family Scam Story]

I mean, they've lived there for a while, but they haven't really come over that often until this has happened.

[Caller - Retail Experience / Commentator]

Well, I just. From my experience and knowing my grandmother and that generation, it's more believable to me that you have a nosy busybody who is all up in your grandma's business because that's just what she does. Then you have a little old lady trying to extort money because it would be so easy to find out. The money wouldn't arrive. I mean, the woman would. Would be caught and put in jail.

[Caller / Commentator]

Is the next door neighborhood at the same age as your grandmother or younger?

Who's the Daughter of the neighbors.

[Caller - Family Scam Story]

Well, the daughter was watching the house but let her mom in when. Because they left the funeral services early. They didn't go to the grave site. I guess they went straight to my grandma's house.

[Caller - Retail Experience / Commentator]

Some never over helpful, if you know what I mean. They think they're doing the right thing and they're like, oh, you know, let me. If, If I don't do this for her, then it's going to hold up her money. And it sounds like it's just someone needs to have your grandmother talked to her and asked her, hey, what's going on? And see if she denies it or says no. I was just trying to help you.

[Caller - Cousin's Financial Dilemma]

Yeah.

[Caller / Commentator]

I'd be ultra protective, though.

[Burt (Host)]

Totally. Especially with your mom and family living so far away.

[Caller / Commentator]

And I'd protect the grand. Yeah. And she's going through enough. So I'm glad that your uncle called the insurance company and everything.

[Burt (Host)]

Hey, Adrienne.

[Retail Worker / Caller]

Yep, I'm here.

[Burt (Host)]

Go ahead. Welcome to the show.

[Retail Worker / Caller]

Hi, I was just calling. I had recently. My grandmother passed away about two years ago and her husband died about a month ago. And within a day or two of his death, their next door neighbors came in and took the washer and dryer, riding lawnmower, the truck, anything basically that was worth any value they took. They find their name to the title to his truck. My grandmother's car, we can't find it all. I mean, like just completely cleaned out the house. And police. Well, we called the police and the police said. Because they said that they were being helpful, you know, and he said that they could have all this stuff once he passed. And none of our family was contacted after he died.

[Caller / Commentator]

That's just wrong.

[Burt (Host)]

So they just took advantage of his messed up emotions.

[Retail Worker / Caller]

Yeah, I mean, they just went through even the stuff that belonged to my grandmother, her whole jewelry box was cleaned out.

[Caller / Commentator]

I mean, it's all. It's.

[Caller - Family Scam Story]

I mean.

[Caller / Commentator]

Yeah. Instead of it being like, respect your elders and us being afraid to do anything to them. It's like people think that they're dumb and old and people are vultures.

[Retail Worker / Caller]

Yeah.

[Caller / Commentator]

Horrible.

[Burt (Host)]

Hey, Kim. Welcome to the bird show.

[Retail Worker / Caller]

Good morning, guys. How are you guys doing?

[Caller / Commentator]

Disturbed.

[Burt (Host)]

Yeah.

[Retail Worker / Caller]

Well, I've got something that's gonna disturb you even farther.

[Burt (Host)]

Okay.

[Retail Worker / Caller]

A few years ago, my grandfather died and he had lung cancer. And my grandmother has been living by herself for the last three, four years. And the neighbors across the street always were very n. But come to find out that when they were taking her to the grocery store and taking her to a doctor's appointments. They're actually checking her mail and open up credit card accounts in her name. They just put it to the tune of thousands and thousands and thousands of dollars of credit card debt into my grandmother's name who is now in a nursing home. So, yeah, it happens. And these people were actually elderly too, so it happened.

[Caller / Commentator]

And the sad thing is, like, I mean, because my mother is older and so.

[Burt (Host)]

Oh, yeah, this has gotta be a real comforting call for you, Melissa.

[Caller / Commentator]

Well, I mean, but she's. I mean, she's aware that she's a target now. And I think the thing that is so sad is it. But she internalizes it so disturbing to her because it is foreign to them. It is foreign concept that people would purposely do this. But I think us, we're used to people being shady, you know, like, we're our cynics, you know, we're a generation of cynics. And I don't know. And it's just. Yeah, I think it's sad because on top of it, it internally disturbs these people. You know, it stresses them out.

Do you think that's why older people always send those warning forward emails? Well, like, they're overly paranoid about those.

[Burt (Host)]

Somebody's gotten a few from their grandma that they're a little annoyed at, haven't they?

[Caller / Commentator]

No. I mean, it just usually seems like the older generation that forwards a lot of those, like, warnings about scams and this kind of thing because they buy into it, because like you said,

and that's how some, like religious programs in the past have gotten all the money, because it's usually from seniors who. Seniors trust people. And now it's a sad thing that that is a bad thing rather than something we aspire to.

[Burt (Host)]

And the polar opposite of that are my parents who are convinced that even if they enter their credit card on Amazon.com, their house will be taken away from them, usually within hours.

[Caller / Commentator]

They're probably the smart ones.

[Burt (Host)]

The bird show.

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[Cynthia (Co-host)]

Good morning Cynthia. You are on The Birch Show. Q100. Hi.

[Caller - Cousin's Financial Dilemma]

Hi. Good morning. Thank you. I need your help. I'm totally torn about this situation with my cousin. I don't know what to do. I don't feel I can get an objective opinion from the family.

[Cynthia (Co-host)]

We told, we told earlier this morning that this has everything to do with money and borrowing money and man, whenever you start to do stuff like that with family, it always gets a little dicey, you know?

[Caller - Cousin's Financial Dilemma]

Absolutely. And it's like I love my cousin and I want to help her but there's like a long history here of irresponsibility and I feel like that should not be rewarded. So there's a lot of details. I don't know if you want to start at the beginning and give you some.

[Cynthia (Co-host)]

Yeah, yeah. It's all yours.

[Caller / Commentator]

Yeah.

[Caller - Cousin's Financial Dilemma]

All right.

[Retail Worker / Caller]

So.

[Caller - Cousin's Financial Dilemma]

Well, my cousin and I are about, you know, just a few months apart, actually. We're both 27, and we were really close when we were younger. I was born in Tennessee and lived there for the first seven or eight years of my life. And like, I've always kept in touch with her. We've seen each other when I would go down there for family reunions. We moved to the Atlanta area when I was in grade school. And, you know, our families were very close, but, you know, there was some distance as we got older, into our teenage years because we lived apart. And also she started making some bad decisions, so it was awkward. But, you know, for example, I had great grades in high school and she could have had great grades, but she was kind of a partier. She got into drugs and drinking a little in high school, you know, kind of drove her parents crazy. And then actually got pregnant right out of high school with a baby. Didn't marry the guy. Didn't even really know the guy. It was kind of a shock to all of us.

[Caller / Commentator]

It was a whoops.

[Caller - Cousin's Financial Dilemma]

Yeah. Our grandmother gave us both a substantial amount of money that would have paid for, you know, three out of four years of college, plus some living expenses. They were very generous, gave it to us and especially to her, knowing that she was going to need some extra care. She may have even gotten a little bit more than me, but we both got a substantial amount out. I use mine. I went to college. I, you know, had a part time job at college, but I didn't have to do much because I had that lovely extra funds. And I've done very well for myself. I mean, I started my own business a couple years back. I'm doing pretty well financially. I'm pretty stable. And she's completely the opposite. She never went to school. She used that money for who knows what partying and like, she's never even really taken responsibility for herself, much less her child. She lives at home with her parents still. You know, we're 27. She's still living at home. She got pregnant a second time three years ago by a totally different guy and now has two kids and her parents take care of them. She lives at home. She doesn't work. Like, she doesn't work at all. Yeah, she doesn't work. She's like, she's. Well, she, you know, she needs to be home to take care of the kids, but she's not taking care of the kids.

[Caller - Family Scam Story]

So her parents. So her parents support her.

[Caller - Cousin's Financial Dilemma]

Yeah, yeah. Her mother totally enables her. Like, I can't even. Like that is another whole issue. But. But, you know, and then she had a car accident about. I guess it's five or maybe five or six years ago. It was before the second baby, so that's all I really remember. And it wasn't her fault. She did get hit going through green light, and somebody else ran a red light and plowed right into her and crushed her left arm on the driver's side. She ended up getting a settlement from that. And I don't know, it was. We're not really sure how much it was, but it was tens of thousands of dollars. I'm guessing maybe 40,000, maybe even 50. I don't know, maybe even more.

[Cynthia (Co-host)]

So here, what you're establishing is time and time again, money has been thrown her way, and she's not doing anything responsible with it.

[Caller - Cousin's Financial Dilemma]

She just seems to be exactly that that money was. So in case, you know, she needed any medical expenses, she might have needed some surgery or something, she did not spend that money on any physical therapy or rehab or anything. A part of it was for that. And so, you know, now down the road, a few years later, her arm, the mobility of her hand is really messed up. Now she does need surgery, and all that money's gone. So it's not working. She's got two kids. She lives at home with a parent. She's blown. She's probably been given close to $100,000 from the money between my grandmother and this accident, and she has nothing to show for it. Her checking account probably has $1,000 in it, if that.

[Cynthia (Co-host)]

Okay, so now we have history here. So, Anna, I'm assuming you know that she's coming to you for the next loan.

[Caller - Cousin's Financial Dilemma]

Well, that's it. That's the thing. Now she needs surgery on her hand. They went. Her mom actually called my mom and was like, I'm so sorry to ask, but if you could just give us a little bit for the. For the surgery part and maybe a little towards the. Ask my mom for $5,000.

[Cynthia (Co-host)]

Everybody in here shaking their head.

[Burt (Host)]

Now, Jen's been waiting to.

[Caller - Cousin's Financial Dilemma]

She wants to help, but she's needing to worry about her future, her retirement. And with the economy and the stock market the way it is, she's totally screwed. So she called me and said, I want you to be. I'm going home for Memorial Day weekend. And so everybody's going to be there and my cousin's going to be there, and My mom said, I just have this feeling that they're going to be coming to you for money because everybody knows you're doing really well. And they feel like I don't have any responsibility because I don't have children yet. But, hello, I have myself and my life, and I've worked really hard. I'm just torn because I could give her this money. It wouldn't kill me to do it. I'm not looking forward to taking it.

[Caller / Commentator]

The same conversation has gone on in her head over and over. That swirl. Well, I could, but I don't want to. Da da da da da da.

[Cynthia (Co-host)]

Yeah. 404741. Q100. So your question is, do you go ahead and do you give the cash or do you hold onto it? Do you continue? It feels like enabling to you.

[Caller - Cousin's Financial Dilemma]

It does if you give. I love her.

[Caller / Commentator]

So it's like, yeah, I say no because you know what? Your life is made up of the consequences of all the decisions you've made along the way. Right?

[Caller - Cousin's Financial Dilemma]

Yeah.

[Caller / Commentator]

So you've made good decisions along the way. She's made poor decisions along the way. Why do you have to make up for her poor decisions when you've been the one making good decisions? I have a. I have. My best friend is going through something very similar with her husband's family right now. And they. My best friend and her husband have worked so hard to create the life

that they have established.

They didn't come from anything, but they have created a beautiful life together. They have a child, but then there is extended family on his side that are coming to mooch off of it and coming to ask for handouts when they've been the ones making bad decisions all along. No, it's not your responsibility. And I mean, although it is her health and that sort of thing, if it starts with this, it's gonna end with something else.

[Cynthia (Co-host)]

Let me just play devil's advocate. So would you have any guilty feelings if you didn't give the cash because of the kids?

[Caller - Cousin's Financial Dilemma]

Well, that's the thing. It's like they didn't ask to be brought into a situation with an irresponsible mother. And you know, she's saying now, oh, well, I might not be. She was gonna go be a bartender because she doesn't really have any other skills. And she's like, my hand doesn't work, work. So it's like, yeah, the kids, if they have a deadbeat mom, but how do I know she's not going to go out and just party with that? And like, you know, get injections in her lips or something. I don't know. Her priorities are kind of screwed up.

[Cynthia (Co-host)]

So Melissa is just sitting there looking well, ready to tee off.

[Caller / Commentator]

Yeah, well, I say no. I mean, because. Just. Because regardless if you get, you know, crap from your family, anything, the enabling, you will enable her. I mean, like Jen said, you'll enable her if you continue, if anybody continues to give her the money. Because there are plenty of people out there that have medical conditions that have no money and no resources to go to and find a way to get it done because they're responsible for their own life. And so this woman's not responsible and she thinks she can get handouts and that's what she's lived off of. That's what she's used to. And yeah, I say no, you have to be hard line. No, you have. You've had money. You don't have money anymore. It's your situation. Figure it out for yourself.

[Cynthia (Co-host)]

Liz wants to give you some advice on this. Hey, Liz. Good morning. You're on the Burt show on Q100. Hi.

[Retail Worker / Caller]

Hi. This is Liz.

[Caller - Family Scam Story]

Hey.

[Caller / Commentator]

Hey.

[Retail Worker / Caller]

Hey. I just went through this with my husband and his mom, and they. Three people live in their household, none of them work, and they came to us and asked us for $700. And my. It was. I had to choose between my husband or the money. And, you know, everything weighed down. And, you know, it was my marriage on the line, so I had to, you know, I gave up the money. And, you know, she was like, well, I'll pay you back. I'll pay you back. And it's been a year, we haven't seen the money.

[Cynthia (Co-host)]

Yeah. Somebody told me a long time ago, once you. Once somebody borrows money from you, you have to sort of go on thinking that you're never getting that money back.

[Caller / Commentator]

You're never getting back.

[Cynthia (Co-host)]

That's it.

[Burt (Host)]

Somebody. I wish I could remember the phrase, but like, my. My dad says it about some people in the family that, like, if there's. If the collateral is blood, you know what I mean?

[Caller - Retail Experience / Commentator]

Right.

[Burt (Host)]

Then it's a gift, not a loan is essentially what it means. So if you're giving the money to someone because of your cousin, brother, sister, aunt, uncle, nephew, niece, grandmother, then it's not alone. It's not alone.

[Caller / Commentator]

Yeah, that happens with some friends, too. But I think also a tactic that my dad would do if somebody asked him for money is work it off so you could all of a sudden become her boss and you don't pay her all in one thing. You Pay her a little bit. And she does work to get. Because nobody has taught her to work for her money.

[Cynthia (Co-host)]

Right?

[Caller / Commentator]

So that's the thing, is you say, look, if you want this money, then you're gonna have to work for it. So here's the schedule. This is what I need you to do, and I will pay you this rate in this amount of time, and over this portion of time, you will get the full amount that you're asking for.

[Burt (Host)]

Yeah, but what happens if she doesn't show up?

[Caller / Commentator]

Then she doesn't get the money and it's done.

[Burt (Host)]

Oh, so you're paying her by.

[Caller / Commentator]

She's your employee.

[Burt (Host)]

You don't give her $1,000 now. You give her $100 a week for

[Caller / Commentator]

the next 10 weeks, she's your employee. If she doesn't show up for work, she's fired.

[Cynthia (Co-host)]

Hey, Cynthia, I'm frantically looking for somebody that says that you should give her the cash, and I can't find anybody. So if you were gonna argue the point that you should give her the money, what would that argument sound like?

[Caller - Cousin's Financial Dilemma]

Well, she's trying to make a change. I don't know if I believe that, but let's play devil's advocate.

[Caller / Commentator]

She can't even say it.

[Cynthia (Co-host)]

So unreachable. I can't even think of one good

[Caller - Cousin's Financial Dilemma]

reason for the children. She wants to do better. It's laughable because of her history. But, I mean, if I want to believe that there is the girl that I used to know that had some sort of ethic, work ethic, you know, life goal, I want to believe that. I just don't know if it's true.

[Caller / Commentator]

I think if you give her the money, every single thing that she does that is not a necessity is going to drive you up a wall. Like, if she has any sort of

[Burt (Host)]

price, she orders a pizza for dinner,

[Caller / Commentator]

she orders a pizz, has on a new top. If she is wearing new jewelry. I mean, I don't care if it was two bucks at Claire's that she got these new earrings from. You're gonna be infuriated by it. So just be prepared for that. Because, yeah, you see people who have, like, you know, hot pink cell phone sleeves, but they can't pay their electric bill.

[Caller - Cousin's Financial Dilemma]

You know what I mean?

[Caller / Commentator]

It drives you crazy. Like, oh, they had to have that, you know, sexy addition to their.

Or just the phone itself. Or just the phone itself.

Well, yeah, but. You know what I'm saying. I mean, it's just those frivolous accessories or things that just are completely unnecessary. That she could be spending that money on that you've given her and it's gonna send you through the roof.

[Caller - Cousin's Financial Dilemma]

Yeah.

[Cynthia (Co-host)]

Cynthia, let's check back with you early next week. I just can't find any calls. There's not a real sense of debate here because across the board, everybody is telling you what you already know, and that's to not give her the cash.

[Caller / Commentator]

A unanimous decision.

[Cynthia (Co-host)]

How about that? It happened markets at.

[Caller - Cousin's Financial Dilemma]

Yeah, we can totally check in. That'd be awesome. I'll let you know how it goes. All right.

[Retail Worker / Caller]

Give me a chance.

[Burt (Host)]

You know what that means, right? She's gonna do exactly the opposite.

[Cynthia (Co-host)]

She's gonna give her as much money.

[Caller / Commentator]

Just be prepared for family pressure and be strong to it. Don't have all these, you know, lobbyists in your family telling you to give her the money when you don't want to go. Get over it. They'll get over it.

[Cynthia (Co-host)]

I wanna hear what the big pitch is, though, like how she approached you.

[Caller - Cousin's Financial Dilemma]

It's gonna be dramatic.

[Cynthia (Co-host)]

I know it is. Thanks for sharing your story with us. Appreciate it it you're on the Burt Show.

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