In Buy Here Pay Here, time is not neutral — it’s expensive.

Years ago, industry pioneer Ken Shilson famously said, “In BHPH, 30 days (past due) is a lifetime and 60 days is a charge-off.” That statement hits even harder in today’s environment of rising subprime delinquency and tightening capital markets.

On this episode, we break down what national delinquency trends really mean for your lot — and why waiting too long to react may kill the bottom line. We’ll discuss how aging buckets silently erode margin, how collection fatigue compounds losses, and why early-stage engagement is your strongest defense against tomorrow’s bad debt.

If your 15-day column is growing, your future charge-offs are already forming.

This isn’t about panic — it’s about discipline.

Because in BHPH, the clock is always ticking.

Find the BHPH Morning Show on Video (Live or Archived)

Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

[FRI] In BHPH Delinquency, 30 Days Is a Lifetime! 📱