Ep. 42. New Partnership! Be My Eyes + InnoSearch Make Online Shopping Accessible

Summary

Podcast Summary: The Blind Life Podcast – Ep. 42 “New Partnership! Be My Eyes + InnoSearch Make Online Shopping Accessible”

Host: Sam Seavey
Release Date: May 15, 2025

---

Episode Overview

In this episode, Sam Seavey introduces and reviews the newly launched phone-based shopping feature from InnoSearch AI, an e-commerce platform designed to empower blind and visually impaired users with fully accessible online shopping. Sam provides a hands-on demo of the new system, shares practical insights, and discusses both the advantages and minor limitations of this innovative tool.

---

Main Points & Discussion Breakdown

1. Introduction to InnoSearch AI’s New Accessibility Feature

• InnoSearch AI is highlighted as a comprehensive, accessible e-commerce platform—now enhanced with a phone-based shopping assistant.
• The new phone feature enables shopping for over a billion products—even booking flights—via a dedicated phone number, without needing Internet access.
  “Now you can shop for all of those products over the phone. So if you don’t want to use the website, maybe you don’t even have Internet access. Now we can call a phone number and shop on InnoSearch.” — Sam [00:28]

2. Availability & Phone Numbers

• Service is available in the US, Canada, UK, and Australia.
• US Toll-Free Number: 1-855-shop-GPT

3. Live Demonstration: Shopping by Phone

• Step-by-step simulation of ordering a standing desk via the InnoSearch AI phone assistant.
  • Sam requests a specific model (Near Hub OD20 standing desk).
  • The AI assistant presents several product options from different retailers, including price, seller, and ratings.
  • Sam requests additional options, filters by brand (“Flexispot”), and asks for product details and user reviews.
  • The selection process remains conversational and intuitive.
  • The assistant adds the selected item to the cart and proceeds to secure checkout via Stripe, asking for name, address, and payment.

Notable Quotes:

• “Your cart and shipping address are linked to your phone number. So if you’re disconnected, simply redial to continue.” — InnoSearch AI Assistant [01:50]
• “Can you read a couple reviews for me?” — Sam [04:34]
• “Packaging, instructions, tools, setup and quality are impressive. Packaging is tight. Instructions are clear. Setup took two hours. Solo easier with help—quality materials, quiet motor, recommended if you’re 5’9” or taller.” — InnoSearch AI reading user review [04:39]

4. Checkout Process & Practical Observations

• First-time callers are prompted to provide shipping and payment information.
• Shipping and name info are saved for future calls; credit card info must be entered every time for security.
• Payment processed via Stripe through a voice interface.

Quote:

• “The next time you call from that number, they will already have that saved. Unfortunately, you do have to put in your credit card information every single time. I’m sure that’s a safety thing...” — Sam [06:32]

5. User Experience Insights

• AI voice is natural-sounding, not robotic.
• Conversational, plain English supported.
• High level of detail available for products, including star ratings and free shipping/returns.
• Manual credit card entry may be tricky for screen reader users who need time to switch to the dialer.

Quote:
“All of us that use a screen reader on a mobile device know how awesome it is to put numbers in during a phone call. So it’s just something to keep in mind...” — Sam [07:29]

6. Value-Added Promotion

• Sam shares a special affiliate link for listeners, providing $10 in shopping credit for new users.

---

Notable Quotes & Key Moments (with Timestamps)

• Sam introduces the phone service:
  “Now you can call a phone number and shop on InnoSearch.” [00:28]

• AI assistant explains process:
  “Your cart and shipping address are linked to your phone number. So if you’re disconnected, simply redial to continue.” [01:50]

• Product selection dialogue:
  “Can you tell me the next couple of options?” — Sam [02:48]

• Review reading:
  “Packaging, instructions, tools, setup and quality are impressive...” — AI Assistant quoting user review [04:39]

• Checkout experience:
  “You have one item in your cart totaling $167.99 not including taxes. I am now transferring you to stripe for payment.” — AI Assistant [05:13]

• Sam comments on security:
  “Unfortunately, you do have to put in your credit card information every single time. I’m sure that’s a safety thing...” [06:32]

• Advice for users:
  “All of us that use a screen reader on a mobile device know how awesome it is to put numbers in during a phone call. So it’s just something to keep in mind...” [07:29]

---

Episode Tone & Closing

Sam remains upbeat and practical throughout, expressing enthusiasm for the solution while noting its minor challenges for the screen reader community. The demo is accessible, the language informal and friendly, and the episode is packed with actionable details for blind and visually impaired listeners eager to enhance their independent shopping experience.

---

Further Information

• Get the $10 shopping credit by following Sam’s affiliate link in his video description.
• For more accessible tech content, check out The Blind Life’s main website and YouTube channel.

---

Contact & Community:
Questions are encouraged via comments. Sam invites listeners to subscribe for more accessible tech reviews and tips.

---

End of Summary

Transcript

[A]

For months now, I've been talking about innosearch AI. It's this brand new e commerce platform that allows a fully accessible shopping experience for the blind and visually impaired. Through their website, you can shop for more than a billion products from over 500,000 stores. You can even book flights through the website. To see my full review of shopping and booking flights on InnoSearch AI, check out the links in the video description down below. Well, InnoSearch just launched a brand new feature. Now you can shop for all of those products over the phone. So if you don't want to use the website, maybe you don't even have Internet access. Now we can call a phone number and shop on innosearch. So that's what we're going to be talking about today. Cue the intro. So if you go to innosearch AI and you scroll down here, it talks about the online shopping experience. And then we get to the part where it's talking about shopping over the phone. Here it talks about how it's available here in the US it's available in Canada, the UK and Australia. For the US, the phone number is 1-855-shop-GPT because that's what you're doing. It's actually using AI to help you shop. But if you're curious in these other countries, you have the phone numbers listed right here on the website. I will also go ahead and put these down in the video description below. Today I'm going to do a demo to give you an idea of how it works shopping through the phone. I recently got this standing desk and I was thinking, oh, this might be nice in my downstairs office. Let's see if we can use the phone to order another desk.

[B]

Hi, I'm Inosurch, your personal shopping assistant. Here to simplify your shopping experience. Just let me know what you need and I'll handle product searches, finding past orders, cart management and payments. Your cart and shipping address are linked to your phone number. So if you're disconnected, simply redial to continue. How can I help you? Ta.

[A]

Yes, I am shopping for a new standing desk. The one that I'm looking at. I believe the brand name is Near Hub and it's the OD20 white standing desk.

[B]

Please hold on while I search for near hub. Odd 20 white standing desk for you. I found 76 products. The top three are 1 48K electric height adjustable standing desk gray oak $239.99 by Walmart 2 huo premium one piece top standing desk $131.24 by huge.com 3. Sat Baby Gordon desk white chrome $256.39.

[A]

Can you tell me the next couple of options?

[B]

Please give me a moment while I find more options for you. Here are the next couple of options. 4. Safavi Landon 5 Drawer Writing Desk White $356.15 by eBay 5. Quake's Electric Height Adjustable Standing Desk 35 x inches White Top Frame $139.99 by Amazon Would you like to check other brands or continue shopping?

[A]

I'd like to check other brands. What about Flexispot?

[B]

Please hold on while I search for Flexispot Standing desk for you. This may take a moment. I found 90 products. The top three are 1. FlexiSpot Electric Adjustable Standing Dusty Fit Stand Up Desk $188.99 by FlexiSpot. Com 2. Flexis Body Standing Desk $167.99 by FlexiSpot.

[A]

Can you tell me a little bit more about number one? Can you read the details?

[B]

Here's more about the Flexispot Electric Adjustable Standing Desky Sit stand up Desk price $188.99 Rating 4.8 from 3200 reviews Filler Flexispot.com Free delivery and 30 day return.

[A]

Idle Google okay, can we go back and hear a little bit more about option number two?

[B]

Here's some details about the Flexis Body standing Desk Price $167.99 Rating 4.8 from 3,189 reviews Sturdy chipboard desktop, high grade scale frame, powerful motor, free delivery and 30 day return view more Ready Elite.

[A]

Google can you read a couple reviews for me?

[B]

Here's a review for the Flexispot E Standing Desk Packaging, instructions, tools, setup and quality are impressive. Packaging is tight. Instructions are clear. Setup took two hours. Solo easier with help quality materials, quiet motor recommended if you're 59 or taller. Would you like to proceed with this product or need further assistance?

[A]

Okay, well I think I'd like to add that to my cart.

[B]

I have successfully added one of the Flexis body 42 electric height adjustable Standing Desk Best value for home office to your cart.

[A]

Okay, I think I'd like to go ahead and check out.

[B]

To Summarize, you have one item in your cart totaling $167.99 not including taxes. I am now transferring you to stripe for payment. Please redial if you need to reach me again.

[C]

You are now on stripe checkout. Please state your full name on the order.

[A]

For example David Smith Sam Seavey.

[C]

Your name on the order is Sam CV. Press 1 to confirm. Press 2 to provide a different name. Please state your full shipping address. For example, 1 Main Street, Brooklyn, New York, 11201. You can also hang up. Text the address to 855-746-7478 and redial to continue. Your shipping address is USA Press 1 to confirm. Press 2 to enter a different address. The total amount is $178.07, including taxes. Please enter your credit card number followed by the hash key.

[A]

All right, cut, Cut. Okay, so that gives you a good idea of the process of shopping over the phone and placing an order. Now, this was the first time that I had called from this number, and I did that on purpose so that I could demonstrate how you put in your information, your name, your shipping information, all of that. The next time you call from that number, they will already have that saved. You won't have to give that information again. Unfortunately, you do have to put in your credit card information every single time. I'm sure that's a safety thing, you know, in case somebody gets your phone, they can't go and just start ordering stuff. But all in all, I'm pretty impressed with the service. I really like the voice, the AI voice that's not a real person you're talking to, that's a robot, but it sounds very natural. I was also impressed with the amount of information you could get about the different products. And as you saw, you can talk to it in just normal language, right? Normal conversational language. You do want to be careful and make sure you enunciate, but you can speak to it very casually and it seems to understand you, which is nice. Hey, editing Sam here. I did want to point out one small negative thing about this whole experience. As I mentioned before, you have to put in your credit card number. That means manually typing in the number on the phone. So if you are a screen reader user, you're going to have to be ready to go at that moment. All of us that use a screen reader on a mobile device know how awesome it is to put numbers in during a phone call. So it's just something to keep in mind that you're going to have to be ready to do that when the time comes. All right, let's jump back to it. So definitely check it out, guys. That was the new shopping InnoSearch AI over the phone. And if you'd like to shop InnoSearch AI the traditional way, I will have a link in the video description down below. And and that is a special link. If you create a free account through that link, you'll get $10 in shopping credit. So free money, $10 to get whatever you want. Click that special link in the video description down below. Thank you guys so much for watching. If you have any questions for me, leave those down below as well. And if you'd like to learn more about the Blind Life, definitely head over to the website. It's also where you can learn about picking up some Blind Life merch. In fact, the fit for the day is the classic Blind Life logo. And last but not least, if you like this kind of content, make sure you are subscribed to the Blind Life. Turn on those notifications because I put out content like this every single week. But that's it. Thank you so much for watching guys. Sam with the Blind Life. I will see you next time.

[B]

Sam.