Podcast
The Brian Icenhower Podcast
Hosted by Brian Icenhower · EN
This is not your average real estate podcast. Brian Icenhower isn’t afraid to tell it exactly as it is — no fluff, no nonsense. Listen in as Brian discusses key real estate industry trends, shares proven success strategies and systems, and reveals the tactics and tools top producing real estate agents use to fuel their growth.
Real estate executive, speaker, best selling author, and real estate industry thought leader, Brian Icenhower is the founder of Icenhower Coaching & Consulting, a coaching program that includes production training courses, systems, and resources for real estate agents, as well as custom training platform solutions for teams and brokerages.
30episodes
Episodes
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Episode 466 - 3 Ways How Real Estate Brokers Manage the Busy Season
3d ago00:18:24Tap to summarizeSpring fever isn't just a feeling — it's the single biggest threat to your real estate business every May and June. In this episode of The Brian Icenhower Podcast, Brian breaks down why this annual pattern derails agents, team leaders, and broker-owners at every production level, and exactly what to do to stay focused on growth when everything else is pulling you into operations. If you've ever looked up in mid-June and realized you've made zero progress on your goals since April — this episode is for you. In this episode, you'll learn: What spring fever is and why it predictably hits between early May and late June every year How the Big Rocks concept (Stephen Covey) applies directly to real estate time management The difference between managing your calendar by default vs. by design — and which one is keeping you stuck Why recruiting during the busy season is the highest-leverage move brokers can make How to frame spring fever for your team so they stop making career-altering decisions under stress Why June vacations are a strategic mistake and what to do instead The mindset shift required to grow through the busy season, not just survive it About Brian Icenhower: Brian Icenhower is the CEO and founder of Icenhower Coaching & Training (ICT), one of the most respected real estate coaching organizations in North America. A former broker and agent, Brian coaches some of the highest-producing real estate professionals in the country, helping them build sustainable, scalable businesses. Subscribe to The Brian Icenhower Podcast on your favorite platform and never miss an episode. Read the full blog version at therealestatetrainer.com. Follow ICT on Instagram, Facebook, and LinkedIn for daily real estate coaching content. #BrianIcenhowerPodcast #RealEstatePodcast #RealEstateCoaching #SpringFever #BigRocks #TimeManagement #RealEstateBroker #BrokerOwner #RealEstateTeam #RealEstateLeadership #ICT #RealEstateTips Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 465 - How to Recruit Experienced Agents
1w ago00:23:08Tap to summarizeIf your recruiting strategy relies on commission comparisons, you're competing in the wrong race. In this episode, Brian Icenhower breaks down the patient, coaching-based system that's helping broker/owners and team leaders recruit experienced agents consistently — without ever leading with a pitch. In this episode, you'll learn: Why experienced agents require a completely different recruiting approach than new or low-producing agents How to treat your recruiting pipeline like a sphere of influence — and why patience is your biggest competitive advantage The complete 4-step needs analysis framework: past, present, future pleasure, and future pain How ICT's Agent Management Portal (AMP) is being used as a hands-on recruiting tool to demonstrate real coaching value Which courses our clients use most to build trust with prospects — including DISC, SOI, Geographic Farming, and Team Lead Management How to run live office training sessions that invite recruiting prospects in and show them what they're missing Why the goal of early recruiting appointments is not to get agents to move — it's to get them into your funnel About Brian Icenhower Brian Icenhower is the founder of Icenhower Coaching & Training (ICT), one of the leading real estate coaching organizations in North America. A former broker/owner who managed brokerages of 400–500 agents, Brian now coaches team leaders, broker/owners, and top-producing agents on the systems and strategies that drive sustained growth. Subscribe to The Brian Icenhower Podcast on Apple Podcasts, Spotify, or wherever you listen. 📖 Read the full blog post version of this episode at therealestatetrainer.com 📲 Follow Brian and ICT on social for weekly coaching content #HowToRecruitExperiencedAgents #RealEstateRecruiting #BrianIcenhowerPodcast #BrokerOwner #RealEstateCoaching #AgentRecruitment #TeamLeader #IcenhowerCoaching #ICT #RealEstateBrokerage #RealEstateLeadership #RealEstateGrowth Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 464 - Real Estate Team Manager Job Description & Compensation Structure
2w ago00:24:03Tap to summarizeYou've built the team. You've done the recruiting, the training, the managing — all while maintaining your own production. So why does it still feel like you can't get out from under it all? The answer is one hire: a real estate team manager. And in this episode, Brian Icenhower breaks down exactly what that role looks like, what the job description should include, and how to structure compensation so this person is driven to grow — not just maintain. Whether you're at 10 agents or 20, this episode gives you the framework to make one of the most important leadership decisions of your career. In this episode, you'll learn: The production benchmark that tells you it's time to hire a General Manager Why the title "Sales Manager" undermines your GM's recruiting effectiveness — and what to call them instead What the real estate team manager job description must prioritize above everything else How to build a compensation structure based on production overrides rather than salary Why recruiting experienced, established agents (not just new licensees) is critical for long-term team stability How to train your new GM using a needs analysis — starting with your existing agents before going external Why the first hire doesn't always work out — and why that's okay if you approach it with the right mindset About Brian Icenhower: Brian Icenhower is the founder and CEO of Icenhower Coaching & Training (ICT), one of North America's leading real estate coaching organizations. A former broker and top-producing agent, Brian has trained thousands of agents, team leaders, and broker/owners to build scalable, sustainable real estate businesses. If this episode resonated with you, make sure you subscribe to The Brian Icenhower Podcast so you never miss a training. Head to therealestatetrainer.com to read the full blog post version of this episode, and follow ICT on social for daily coaching content. #BrianIcenhowerPodcast #RealEstateTeamManager #RealEstateCoaching #RealEstateTeamLeader #RealEstateRecruiting #TeamBuilding #RealEstateBusiness #BrianIcenhower #IcenhowerCoaching #RealEstatePodcast Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 463 - How National Real Estate Company Mergers Impact the Industry
3w ago00:14:47Tap to summarizeNational real estate company mergers are generating more noise than they probably deserve — and Brian Icenhower is here to cut through it. In this episode, Brian gives agents, team leaders, and broker/owners the straight talk on what's really driving deals like the Real/REMAX acquisition, what it means on the ground, and where the smart opportunity lies for those already positioned to take it. In this episode, you'll learn: Why national real estate company mergers are motivated by shareholders — and what that means for agents who feel uncertain right now How the stock market responded to the Real/REMAX deal and what that reaction actually signals Why the "better tech" narrative that always follows these mergers rarely holds up — and why most agents don't use those systems anyway What unique competitive challenges REMAX brokerage owners may now face in markets where Real already has a presence Why cold-calling agents from acquired companies right now is the wrong move — and what you should be doing instead How to recruit through industry disruption if you've been building relationships the right way Why revenue-share company growth works the way it does — and what makes it succeed or fail market by market About Brian Icenhower: Brian Icenhower is a nationally recognized real estate coach, trainer, and founder of Icenhower Coaching & Training (ICT). A former broker and agent with decades of experience, Brian has coached thousands of real estate professionals across North America on production, leadership, recruiting, and business growth. He is the host of The Brian Icenhower Podcast and the mind behind therealestatetrainer.com. If this episode gave you a clearer picture of what these mergers mean — and where the real opportunity is — subscribe to The Brian Icenhower Podcast so you never miss an episode. Head to therealestatetrainer.com to read the full blog version of this topic, and follow ICT on Instagram, Facebook, and LinkedIn for daily coaching content. #RealEstatePodcast #BrianIcenhowerPodcast #RealEstateMergers #RealVsREMAX #RealEstateCoaching #RealEstateRecruiting #BrokerOwner #TeamLeader #RealEstateBusiness #RealEstateIndustry #ICT #IcenhowerCoaching Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 462 - Coaching Real Estate Agents in a Slow Market
Apr 2800:20:18Tap to summarizeTactical coaching only works when an agent's life is working. When the market slows, when personal problems creep in, when the wheels start coming off — pushing harder on scripts, systems, and contact numbers isn't the answer. In this episode of The Brian Icenhower Podcast, Brian gets real about one of the most overlooked skills in real estate leadership: emotional intelligence. Whether you're a team leader coaching agents through a slow market, a broker owner managing people through personal struggles, or a coach trying to figure out why a high-potential agent just can't seem to execute — this episode gives you the framework to stop pushing and start leading. Brian introduces the Life Balance Wheel, ICT's most powerful diagnostic tool for uncovering what's really going on beneath the surface when an agent's production starts to slip. He also breaks down exactly how to pivot from tactical coaching to life coaching — with permission, with purpose, and without losing the trust you've built. In this episode, Brian covers: Why real estate is fundamentally different from a W2 job — and why that makes emotional intelligence non-negotiable for leaders and coaches The biggest mistake coaches and team leaders make in a slow market: doubling down on tactics when the real problem is personal How to recognize the warning signs that something deeper is going on — and the specific words agents use that signal it's time to pivot The Life Balance Wheel: how to use this diagnostic tool to probe for life problems without overstepping or catching agents off guard The eight areas of the Life Balance Wheel — spirituality, health, work, social, development, recreation, family, and life planning — and how to score and discuss each one How to ask for permission before shifting the coaching conversation, and the exact language Brian uses to make that transition feel natural and safe Why work-life balance is largely a myth in real estate — and what balance and counterbalance actually looks like for high performers The real reason agents dread their coaching calls when they're not performing — and how emotional intelligence transforms that dynamic completely Why a struggling marriage, a health scare, or a political rabbit hole will always show up in production numbers eventually How to help agents develop action items around personal problems — not just business goals — so the foundation stays intact even when the market gets hard The connection between a leader's own emotional intelligence and the depth of trust they can build with the people they lead This episode is essential listening for any team leader, broker owner, or coach who wants to lead people — not just manage numbers. Resources & Links: Access the Life Balance Wheel and other coaching tools through ICT's Agent Management Portal: therealestatetrainer.com Keywords: emotional intelligence real estate coaching, real estate team leader coaching, life balance wheel real estate, coaching agents through slow market, real estate work life balance, how to coach real estate agents, Brian Icenhower podcast, ICT coaching, real estate leadership, agent performance coaching Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 461 - How Agents Get Clients When Mortgage Rates Drop
Apr 2100:12:50Tap to summarizeWhen mortgage rates drop, most real estate agents scramble — calling the two or three buyers they have top of mind and hoping for the best. The agents who actually win in a shifting market are the ones who built their system before the opportunity arrived. In this episode of The Brian Icenhower Podcast, Brian breaks down the exact lead follow-up strategy and pipeline management system that top-producing agents and teams use to capitalize on rate drops before the competition even knows what hit them. The truth is, almost every buyer and seller in your market is waiting for the same thing — and most of them don't even know when a significant rate drop happens. That's your edge. When you're the agent who reaches out with real, timely information and demonstrates you've been watching on their behalf, you move from lead to trusted advisor fast. In this episode, Brian covers: Why almost every buyer and seller in your market is waiting — and the human psychology behind resistance to change The #1 mistake agents make when rates drop: only having two or three buyers in mind instead of a fully cultivated pipeline The Inventory Pipeline — ICT's most powerful lead management tool — and exactly how to build and maintain one How to categorize buyer and listing leads into A, B, and C tiers so you know exactly who to contact first and how Why your CRM and lead follow-up system is the difference between fishing with poles and throwing salami in the water How to use a rate drop as a natural, non-pushy reason to reconnect with every lead in your database The MLS listing alert strategy: how to give buyers full realtor access and set up instant listing feeds that keep you top of mind on autopilot What to actually watch to know when mortgage rates move — hint: it's the 10-year treasury bond yield, not what the Fed chair says How consistent lead follow-up is the real reason top agents get buyer agency agreements signed — not scripts, not dialogues The "client vortex" concept: how doing work for leads before they're clients creates obligation, trust, and conversion Why a rate drop is not a moment to react — it's a moment to execute a system you already have in place Whether you're a solo agent managing your own pipeline or a team leader overseeing multiple agents' lead follow-up, this episode gives you the framework to stop leaving opportunity on the table every time the market shifts. Resources & Links: Learn more about ICT's Inventory Pipeline tools and coaching programs: therealestatetrainer.com Keywords: what to do when mortgage rates drop real estate, real estate lead follow up strategy, inventory pipeline real estate, buyer lead management, real estate pipeline management, how to get buyer agency agreements signed, real estate CRM strategy, Brian Icenhower podcast, ICT coaching, real estate market shift strategy, MLS listing alerts real estate Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 460 - Real Estate Branding Ideas for Social Media
Apr 1400:36:09Tap to summarizeYour social media profile is your new website — and most real estate agents are managing it all wrong. In this episode of The Brian Icenhower Podcast, Brian dives deep into one of the most misunderstood tools in a real estate agent's business: social media. Whether you love it or tolerate it strictly for business, how you show up online is either building your brand or quietly killing it. Brian shares the exact strategies that top-producing agents and team leaders use to turn their personal profiles into lead-generating machines — without being pushy, salesy, or unprofessional. This episode is packed with actionable frameworks, real-world examples, and the mindset shifts agents need to stop leaving business on the table. In this episode, Brian covers: Why your personal social media profile has replaced your agent website — and what that means for how you manage it The "vanilla profile" strategy: how to present yourself professionally online without sacrificing authenticity Why posting about politics, religion, and divisive opinions is silently shrinking your target market The two cardinal sins of social media that can cut your potential client base in half overnight Why agent-centric content — bragging about commissions, lavish lifestyles, and passive income — is fueling negative public perception of the real estate industry The 3-to-1 and 4-to-1 posting ratio that keeps your audience engaged without overwhelming them with real estate content The 10-10-5 and 20-20-10 engagement methods: the daily social media routine top agents use to touch hundreds of people per week in just 30 minutes How to get vulnerable online — and why it's far easier than picking up the phone to prospect The power of promoting local businesses, community organizations, and vendors to position yourself as the center of your local referral web How to convert social media followers into your CRM database using direct messenger outreach, client events, and organic contact collection Real-world signs to watch for in your followers' posts that signal they may be ready to buy or sell — and how to reach out naturally when the time is right Why Brian's wife runs the biggest real estate team in central California — and the simple 30-minute daily social media habit that fuels her success If you're a real estate agent, team leader, or broker owner who wants to stop guessing on social media and start using it as a real business development tool, this episode gives you the complete playbook. Resources & Links: Learn more about ICT coaching programs: therealestatetrainer.com Keywords: social media for real estate agents, real estate personal branding, real estate Facebook strategy, real estate Instagram tips, how to get clients from social media, real estate database building, real estate sphere of influence, Brian Icenhower podcast, ICT coaching, real estate lead generation social media, 10-10-5 method real estate Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 459 - Realtor Passive Income - Why Buying Rentals in the Slow Path to Wealth
Apr 700:06:53Tap to summarizeMost real estate agents have a wealth-building plan — but it's the wrong one. In this episode of The Brian Icenhower Podcast, Brian breaks down Robert Kiyosaki's Cashflow Quadrant and explains why so many agents, team leaders, and broker owners are skipping a critical step that's costing them their financial future. If you've ever found yourself buying rental properties and hoping that income eventually replaces your commissions, this episode is a wake-up call. Brian walks through the four quadrants — Employee, Self-Employed, Business Owner, and Investor — and reveals the exact mistake most real estate professionals make: jumping straight from self-employed to investor without ever building a true business first. Here's the truth: a few rental properties generating a few hundred dollars a month will never replace a business generating hundreds of thousands of dollars annually. The math simply doesn't work — and yet, this is the path the vast majority of agents default to. In this episode, Brian covers: Why the Cashflow Quadrant is Kiyosaki's most actionable book — and how it directly applies to real estate professionals The four quadrants broken down specifically for agents, team leaders, and broker owners Why 95% of real estate agents get stuck in the self-employed quadrant and never break out The critical difference between building a business and buying a rental — and why one dramatically outperforms the other How top-producing agents and successful brokerage owners actually make the leap to financial freedom The "bridge" strategy — how to build a business you can step away from, then use that foundation to open additional income-generating businesses (mortgage, title, insurance, property management, and more) Why real estate is its own little economy, full of business-building opportunities that most agents completely overlook What Elon Musk, major national brokerage owners, and ICT's most successful clients all have in common — and how you can follow the same path Whether you're a solo agent trying to figure out your next move, a team leader ready to scale, or a broker owner looking to create true financial independence, this episode gives you the roadmap to stop trading time for money — for good. Resources & Links: Cashflow Quadrant by Robert Kiyosaki Rich Dad Poor Dad by Robert Kiyosaki Learn more about ICT coaching programs: therealestatetrainer.com Keywords: cashflow quadrant real estate, real estate passive income, real estate wealth building, how to build a real estate business, real estate team leader financial freedom, broker owner wealth strategy, Robert Kiyosaki real estate, real estate investing vs business building, Brian Icenhower podcast, ICT coaching Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 458 - Real Estate Sales Meeting Topics & Ideas
Mar 3100:16:21Tap to summarizeThe Brian Icenhower Podcast — Episode: Real Estate Sales Meeting Topics & Ideas If agents aren't filling the seats at your sales meeting, the problem isn't their calendars. In this episode, Brian Icenhower breaks down exactly which real estate sales meeting topics drive attendance, build production culture, and keep your top agents coming back week after week — along with the 4-week rotating framework he used throughout his career as a broker and team leader. This is one of the most actionable episodes Brian has recorded for team leaders and broker-owners, covering everything from what to stop doing immediately to how to structure every meeting of the month with a purpose. In this episode, you'll learn: Why low sales meeting attendance is a content problem — not a scheduling problem The biggest mistakes leaders make with real estate sales meeting agendas (vendor presentations, compliance lectures, and more) Why you should always "train above the crowd" and how it motivates agents at every production level How to run an agent panel that builds office culture, develops collaboration, and attracts recruits The market update format that gives agents tools they can use directly in buyer and listing presentations How to systematize monthly awards to drive your highest attendance of the year The mastermind and productivity training format that develops skills and creates accountability How to open every meeting with a cultural moment that immediately sets the tone Whether you're leading a team of five or running a brokerage with 100 agents, this episode gives you a repeatable, systemized approach to sales meetings that you can implement starting next week. Related topics: real estate team meeting ideas, broker sales meeting agenda, production-centric office culture, agent retention, real estate leadership, how to run a sales meeting, real estate coaching About Brian Icenhower: Brian Icenhower is the Founder and Chairman of Icenhower Coaching & Training (ICT), one of the largest real estate coaching companies in North America. A former real estate attorney, broker, and top-producing agent, Brian coaches many of the highest-producing agents, teams, and broker-owners in the country and has spent decades building the systems and training programs that drive real, measurable results. Subscribe to The Brian Icenhower Podcast on Apple Podcasts, Spotify, or wherever you listen. For the full written breakdown of this episode's content, visit the blog at therealestatetrainer.com. Follow Brian and ICT on Instagram, Facebook, YouTube, and LinkedIn for daily coaching, training, and tools to grow your real estate business. #RealEstatePodcast #BrianIcenhowerPodcast #RealEstateLeadership #BrokerOwner #RealEstateSalesMeeting #TeamLeader #RealEstateCoaching #IcenhowerCoaching #AgentProductivity #ProductionCentric #RealEstateTraining #RealEstateBroker Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →Episode 457 - The Best Real Estate Broker Leadership Training in 20 Minutes
Mar 2400:23:36Tap to summarizeIf your brokerage production drops every time the market softens, you don't have a market problem — you have a systems problem. In this episode, Brian Icenhower breaks down the Four Disciplines of Execution (4DX) and shows broker/owners and team leaders exactly how to apply it to build a brokerage with real momentum, a real recruiting pipeline, and real agent accountability. This is the framework Brian has installed with hundreds of clients across North America — and it's the foundation of everything Icenhower Coaching & Training teaches about real estate broker leadership training. In this episode, you'll learn: Why most brokerages are only tracking lag measures — and how that's silently killing their growth The Four Disciplines of Execution broken down specifically for real estate brokerages and teams What a recruiting dashboard actually looks like and how to diagnose where your pipeline is breaking down Why follow-up appointments are the single most important part of recruiting top-producing agents How to use a retention and productivity scoreboard to increase agent output across your entire office Why peer accountability on a shared scoreboard outperforms any motivational speech How to keep your dashboard and systems alive when the daily whirlwind tries to take over About Brian Icenhower: Brian Icenhower is a nationally recognized real estate coach, trainer, and speaker, and the founder of Icenhower Coaching & Training. He is the author of The High Performing Real Estate Team and has worked with thousands of agents, team leaders, and broker/owners across North America to build high-accountability, high-production real estate organizations. Resources mentioned in this episode: The Four Disciplines of Execution by McChesney, Covey & Huling The High Performing Real Estate Team by Brian Icenhower ICT Agent Management Portal ICT Growth Operations Systems Class 🎙️ Subscribe to The Brian Icenhower Podcast on Apple Podcasts, Spotify, and wherever you listen to podcasts. 📖 Read the full blog post at icenhowercoaching.com 📲 Follow Brian on social: Instagram | Facebook | LinkedIn | YouTube #RealEstatePodcast #BrianIcenhowerPodcast #RealEstateBrokerLeadershipTraining #BrokerOwner #RealEstateCoaching #4DX #AgentRecruitment #AgentRetention #RealEstateLeadership #IcenhowerCoaching #RealEstateBrokerage #HighPerformingRealEstateTeam Book a FREE coaching call: http://CoachCallFree.com Enroll in our online courses: http://www.IcenhowerInstitute.com Sign up for coaching: http://www.IcenhowerCoaching.com Sign up for an Agent Management Portal: http://AgentManagementPortal.com Join the fastest growing Facebook Group for Top Producers: https://www.facebook.com/groups/REagentRoundTable
Transcribe →