What do you do when your client looks at data and shuts down? Or gets defensive? Or spirals into blame? In this episode, Elena explores how to coach through tough data conversations with empathy, clarity, and courage—so that data becomes a tool for growth, not shame.

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Reflection questions:

What’s your own story about data—and how might it be shaping how you coach?
How do you typically respond when a client reacts emotionally to data?
What’s one question you could ask to open up—not shut down—the next data conversation you facilitate?

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Episode Transcript