If you’ve ever thought, “I don’t know what to say when someone gets emotional,” this episode is for you. Elena introduces the ACE Emotions framework, a three-part process that helps coaches and leaders skillfully navigate emotional intensity—both in themselves and others.

Keep learning:

Core Emotions tool
Attend Coaching for Retention and Resilience
Join the Coach Learning Library and PLC for 24/7 support
Watch The Bright Morning Podcast on YouTube
Free community webinars
Receive weekly wisdom and tools from Elena delivered to your inbox
Become a Bright Morning Member
Follow Elena on Instagram and LinkedIn
Follow Bright Morning on LinkedIn and Instagram

Support the show:

Rate and review us

Reflection questions:

Which step in the ACE framework do you most need to practice right now?
When has expanding the story helped you or someone else move through a difficult moment?
How could compassion—toward yourself or others—change the way you coach?

Podcast Transcript and Use:

Bright Morning Consulting owns the copyright to all content and transcripts of The Bright Morning Podcast, with all rights reserved. You may not distribute or commercially exploit the content without our express written permission.

We welcome you to download and share the podcast with others for personal use; please acknowledge The Bright Morning Podcast as the source of the material.

Episode Transcript