If you’ve ever wondered why a client isn’t doing what they say they want to do—and you’re tempted to label it as resistance—this episode is for you. Elena introduces the Gaps Framework, a transformational tool for identifying learning needs and understanding client behavior. You’ll hear how to use the framework in real coaching conversations, explore the six types of gaps, and walk away with a powerful lens for action.

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Reflection questions:

When you think about a client who’s struggling, which kind of gap might be present?
Have you ever misdiagnosed a gap as a will issue when it was actually something else?
How could this framework support your own growth as a coach?

Podcast Transcript and Use:

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Episode Transcript