Feedback is one of the most powerful tools a leader has — and one of the most misused. Most leaders are either avoiding it entirely or delivering it like a surprise attack. Whether you're a manager trying to build a team culture where people tell each other the truth, or a professional who wants to handle feedback with more confidence and less defensiveness , this episode gives you a practical framework you can use immediately.

In this episode:

Why avoiding feedback feels kind but is actually costing your team
The "permission slip" technique and the psychology behind why it works
How to deliver feedback that lands instead of feedback that stings
What to do in the first 60 seconds when feedback blindsides you
How to separate the delivery from the data — even when the delivery is terrible
The one follow-up move that changes how people see you as a leader

Jill Griffin, is a leadership strategist, executive coach, and host of The Career Refresh. She works with senior leaders to navigate complexity, strengthen teams, and lead with greater clarity and intention.

With 20+ years of experience at companies like Coca-Cola, Microsoft, Hilton, and Martha Stewart, Jill brings a practical, real-world lens to leadership, decision-making, and career strategy.

Visit GriffinMethod.com to learn more about working together:

The Next Era Leader
An 8-week cohort for women leaders ready to expand their capacity and lead through complexity with clarity and intention

Executive Coaching & Leadership Advisory
1:1 strategic partnership for leaders navigating growth, transition, and what’s next

Connect with Jill for Leadership Development for Organizations and Speaking & Workshops

Instagram: @JillGriffinOffical