Small talk, fortuitous meetings at the water cooler, and human interaction face to face, in general, are an essential part of keeping a company's culture flowing and growing. On the other hand, companies forced by the circumstances to work remotely or in hybrid attendance models certainly struggle to find a way to recreate real-world interaction in virtuality and keep culture alive and relevant.

Today, Elba Lozano D’Elia joins us to share her thoughts on how to build a thriving community and humanize the workplace from virtuality. Elba is the Group Director of People and Culture at Group M (Americas); she is a member of CHIEF, a private network built to drive more women into positions of power and keep them there.

Throughout our conversation, we dive into Elba's passion for working with people and creating a culture that makes people feel happy and comfortable while enhancing their skills and increasing productivity. We talk about the aspects she pays attention to for ensuring a successful hire, the evolution of the people and culture function in companies, and the peak moments in her career that empowered her values. Elba kindly explained the relevance of instilling curiosity within an organization, the need for increasing empathy, and bringing people together in the workplace.

Some Questions I Ask:

Aside from skill, what are the critical aspects of a successful hire? (5:22)
I'd like you to name a peak moment in your career that inspires your value of confidence (9:07)
You're a member of CHIEF. Can you tell me a little about that? (13:07)

In This Episode, You'll Learn:

About the importance of collaboration and how to adjust to its multiple definitions (6:17)
The importance of promoting curiosity within an organization (8:28)
How working with people and culture makes her feel (11:07)
Elba’s biggest struggles as a leader (11:57)
How to enhance human interaction in a virtual workplace (19:38)
The best way to promote inclusion and promote productivity (24:03)

Resources:

GroupM website

Connect with Elba:

LinkedIn

Let's Connect:

Helping Companies Hit A Home Run Through Managing Culture with Elba Lozano D’Elia

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