05.05.25 Burglars Go High Tech / Avoid This Hotel Booking Mistake

Summary

The Clark Howard Podcast - Episode Summary

Title: Burglars Go High Tech / Avoid This Hotel Booking Mistake
Release Date: May 5, 2025
Host: Clark Howard
Podcast: The Clark Howard Show

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Introduction

In the May 5, 2025 episode of The Clark Howard Podcast, Clark delves into two pressing issues affecting everyday consumers: the evolving tactics of burglars utilizing high-tech devices to surveil homes and the pitfalls of booking non-refundable hotel reservations. Through insightful discussions and real-life anecdotes, Clark empowers listeners with the knowledge to protect their homes and make smarter travel decisions.

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Segment 1: Burglars Go High Tech

Time Stamp: [00:51] - [05:01]

Clark opens the discussion by highlighting a concerning trend reported by CNET: burglars are now employing portable cameras, known as Hunter's cameras, to surveil potential targets discreetly.

• Understanding Hunter's Cameras:

  • Clark: "Criminals are putting portable cameras on the property of houses that they are casing for burglary. Hunter's cameras run on batteries and can be placed almost anywhere discreetly."
  • Features: These cameras typically store footage on SD cards, avoiding Wi-Fi detection, allowing burglars to analyze homeowners' patterns—when they're likely to be away, etc.

• Technological Implications:

  • Clark: "It's taking technology meant for good—like hunters tracking game—and twisting it for malicious purposes."
  • Co-host: Suggests increased vigilance, especially in outdoor areas like trees and gardens.

• Preventative Measures:

  • Be aware of unfamiliar cameras around your property.
  • Regularly inspect your home's exterior for suspicious devices.

Notable Quote:

"If you see a little camera that's placed somehow looking at your house and you didn't put it there, it could be somebody casing." — Clark Howard [03:00]

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Segment 2: Avoid This Hotel Booking Mistake

Time Stamp: [15:57] - [29:24]

Transitioning from home security, Clark warns listeners about the growing trend of non-refundable and non-changeable hotel bookings, paralleling it to basic economy airline tickets.

• The Trap of Non-Refundable Bookings:

  • Clark: "Hotels are offering non-refundable, non-changeable rooms to save a bit of money, but if plans change, you're stuck paying for a room you can't use."
  • Personal Anecdote: Clark shares a story about his brother booking a non-refundable room for a family event that was later canceled, resulting in a lost deposit.

• Risks of Using Google for Hotel Reservations:

  • Clark: "Criminals and con artists have cracked the code on busting Google search results. You might end up booking through fraudulent websites that charge exorbitant rates."
  • Advice: Always book directly through the hotel's official website or trusted platforms to avoid scams and ensure flexibility.

• Recommended Booking Strategies:

  • Reshopping: Clark emphasizes the importance of reshopping hotel rates a week before your stay, often finding better deals than initial bookings.
  • Trusted Platforms: Suggests using reputable services like Costco Travel, which offers flexible and competitive rates without the pitfalls of non-refundable deals.

Notable Quote:

"Don't do a non-refundable hotel booking. Life happens, and you could lose your money." — Clark Howard [15:57]

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Additional Insights

Throughout the episode, Clark addresses listener questions, providing valuable advice on topics ranging from mortgage pre-approval after a job change to the complexities of travel insurance. Notably, he discusses the challenges of obtaining travel insurance claims and warns against overly trusting review systems that may be manipulated.

• Mortgage Pre-Approval: Recommends a traditional two-year work history for conventional mortgages but acknowledges alternative options through brokers or credit unions.
• Travel Insurance: Advises thorough reading of policy coverages and emphasizes the importance of third-party reviews to avoid restrictive and problematic insurance plans.
• Listener Scam Alert: Shares a cautionary tale about a fraudulent luggage storage service, reinforcing the need for vigilance when using new or shared economy platforms.

Notable Quote:

"With any policy, read the coverages thoroughly and check third-party reviews to ensure it's legitimate." — Clark Howard [24:33]

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Conclusion

Clark wraps up the episode by reiterating the importance of being proactive in both home security and travel planning. He encourages listeners to utilize free resources like Clark.com and ClarkDeals.com for ongoing advice and to take advantage of Team Clark's one-on-one consumer assistance services. By staying informed and cautious, consumers can save more, spend less, and avoid potential scams.

Final Thought:

"Empower yourself to save more, spend less, and avoid getting ripped off." — Clark Howard [29:03]

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Resources Mentioned

• Clark’s Consumer Action Center: clark.com/cac
• Ask Clark: www.clark.com/askclark
• Car Rental Tips: ClarkDeals.com
• Mortgage Advice: Conventional vs. Alternative Options

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By addressing both high-tech home security threats and the financial risks of inflexible travel bookings, Clark Howard provides listeners with actionable strategies to safeguard their finances and personal well-being.

Transcript

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[Clark Howard]

It's my pleasure to welcome you here to the Clark Howard Show. You know our mission is to serve you with advice and information that empower you to make better financial decisions in your life. And today I've got two key warnings for you. First, you're not going to believe the new way that police are reporting burglars are casing your home. Okay, I would not have thought of this later. How I want you to avoid getting burned when you book a hotel this summer. There's some stuff you gotta know. Also get to your questions. You can post your questions for [e-mail] ask so this is a stunner, but it's something that CNET first did a warning about this and when I read it I was like really? Really? You're going to give me that to worry about? And now there have been a number of other reports of this. So cnet, good for you. You were early on this. Criminals are putting portable cameras on the property of houses that they are casing for burglary. So do you know about Hunter's cameras? Hunter's cameras are these cameras that run on battery. They can be placed pretty discreetly almost anywhere. They have an SD card typically in them because there's not going to be WI fi usually for them. And so the perpetrator, the would be burglar, is recording video timestamped to figure out your commuting patterns when people are likely to be home when they're not. Things like this, it's not something you'd normally be looking for. And that's the whole reason I'm not trying to put you in the school of paranoia, although that can be the effect of talking about something like this, but instead to get it into your mind that if you see a Little camera that's placed somehow looking at your house and you didn't put it there. It could be somebody casing.

[Co-host]

You definitely going to be on the lookout for that.

[Clark Howard]

Yeah. Do you know what a hunter's camera looks like?

[Co-host]

No. I guess I should pull up some pictures.

[Clark Howard]

So often they're, they're sold all over, they're cheap and they tend to be camouflage because if you're using them, the purpose of them is like for deer hunters or stuff like that to be able to have a lookout and see the migration patterns of game that they're going to go to. Want to hunt and see their traffic, traffic patterns, whatever you call them, migration patterns. And now they're being used for this purpose. And you think about those ads that ring is running right now. I don't know if you've seen any of them. They show how many people are getting caught by the security cameras. It's just taking the technology and turning it around, using it for a bad purpose instead of being used as a way to catch the burglar or catch the Porsche pirate or whatever. And technology can always be used for good and for bad. And this is an example of being used for bad.

[Co-host]

Well, as I get older I enjoy watching birds in nature more. So I will be looking at my trees very, very careful. Just put it, make it part of a mindfulness practice I guess. Like just look at every branch.

[Clark Howard]

I'm trying to think how to describe the size of these cameras. They're like the size of. This is such a historical reference too. Like three cigarette packs together.

[Co-host]

God. Okay.

[Clark Howard]

Nobody even knows what cigarette packs look like anymore, do they?

[Co-host]

Some do.

[Clark Howard]

7% of adults smoke now I think is the percent.

[Co-host]

Well, I think they're vaping. There's a lot of vaping going on. Okay, we'll go to questions on that. Happy, happy note. Jeremy and Georgia sent this in. I will be making a move soon to take a new job in an area where I've previously lived. I would like to buy a home there and should have enough money for a good down payment. However, over the last year I've only had part time and self employed income. How long will I need to work at the new full time job before trying to get pre approved for a mortgage. Thanks for any advice you can give.

[Clark Howard]

So first of all Jeremy, good luck in your new location. That was an old location for you.

[Co-host]

Check the trees.

[Clark Howard]

Hope the new job is wonderful for you. All right, so I'm going to give you the book answer. The book answer and applying for a conventional Mortgage is two years of work at a traditional full time job. So many people today don't fit that box. So if you're looking for the conventional answer, it would be that two years after you're at this job, that's when you can qualify for a conventional mortgage and go through the process of buying a home. But there's many alternatives. You go to a mortgage broker, tell them your situation and they may be able to place a loan for you. It will be a higher cost loan, may even be five, one arm, you know, five years fixed and then adjustable after that to give you time to get the work history that allows you to refi into a traditional conventional loan. Or you may find that you can go to a credit union or a small local bank and get what's known as an in portfolio loan, which is where based on you having a good credit score, but not that two years work history that you're able to get a loan that they hold in the credit union or hold it inside the community bank instead of selling it off in the secondary market where the lender doing the loan has to meet all the check marks. So it's not an impossible situation. It's just more work and potentially more expensive loan doing it without the normal work history.

[Co-host]

Darcy in Arizona says, I know that Clark is turning 70 in June and plans to start collecting Social Security at that time. Since Clark recommends starting the application four months before your birthday, I'm sure he has already started his application. My question for Clark is, have you run into any snags because of the decrease in manpower at the agency? Do you have any additional tips besides starting the application four months out?

[Clark Howard]

So I did start four months out with my application and it took longer for it to be approved than what I've heard in the past. But I have my approval letter. What Darcy's talking about is DOGE did a huge reduction in number of employees at Social Security and closed a large number of offices and at first mandated that you would have to go in person and have an appointment to go in person to do your Social Security application. Very quickly it became clear that they'd never get people processed in many, many, many months. So now the old system seems to be back in place, but there's still the shortage of workers and shortage of offices. So that's why the four month rule is really important right now so that your Social Security check starts when you want it to.

[Co-host]

Hey, and Paul in Florida says, my wife and I are planning a trip to the Seattle area to visit our daughter on Our last trip we used Turo for a car rental and we're very pleased. However, their current prices have greatly increased. Upon checking Priceline, they are offering a prepaid program with extremely advantageous pricing. But but the name of the rental company is not indicated. Is the Priceline offer legitimate or should we be wary?

[Clark Howard]

I don't like the Express deals from Priceline, except just before you're taking the trip because there's no flexibility with them at all. So let's say you book and you're planning to go visit your daughter and something happens. She has to go out of town for work or whatever and you can't go when you were going to go. You have to rebook your trip. You forfeit that money from the Priceline Express rental car deal. You also don't know who you're going to be with and if you have the car rental membership programs, you're not able to use those. So it is a very, very inflexible offer with the Priceline Express deals because it's a, it's a blind sale of a rental and you own it even if you never use it at that point. So I like for you to book a conventional rental and if you're a Costco member, I so believe in the Costco Travel car rental program. It saves you so much money, it's ridiculous. And not every time, but generally it's going to beat everything else out there doing the Costco Travel car rental program. And those bookings are not non refundable, non changeable or anything like that. But as I always say, reshop your car rental wherever you do it the week before you're going. It saves me so much money. I'd say at least 80% of the time, but probably more like 90. I'm rebooking my car rentals the week before I go at a lower price than I had reserved before. If you book a Priceline Express deal, you miss those lower prices that come along. So I'd say when you reshop your car rental a week out, it's pretty much certain you're going to go. If the Priceline Express deal is better than anybody else, then you book it.

[Co-host]

And just quickly like the other sites you'd recommend checking.

[Clark Howard]

Well, I love Costco Travel. I think you can get a survey of the [e-mail] and get a good feel. The car rental market is cheaper than it's been in a good while. It's interesting you said that the Turo is much more expensive than you recall, but car rental rates have come way, way down of late. And part of it may be because airline bookings have really softened and car rentals so often are tied in directly with somebody going on a flight first. And the airlines are racing to park planes as quick as they can right now because of a softening of demand for air travel. But it takes a while to get those planes parked. And so airlines are offering better and better fares. I mean, I just booked some flights that usually you complain about how expensive tickets are. I just book flights so cheap I couldn't believe it for several trips I'm taking over the next six weeks and best fares I've seen for this time of year in years and years and years.

[Co-host]

I just wanted to mention on the car rental, just going back to that for a second. I do like Auto Slash as well. And I've gotten deals on Priceline through Auto Slash that are cheaper than Pricelines Publishing. So that's another option to.

[Clark Howard]

I'm sorry, I should have mentioned Auto Slash and Hotel Slash are both services of a particular company that that originally was designed to automatically reshop your hotel rooms or your car rentals. But everybody in the industry hated what they were doing. So now it just is a shopping service and booking service that can save you quite a bit of money. I should have mentioned it, but that's why you're here, because you're the smarter one.

[Co-host]

Oh yeah, I think everyone knows that's not true.

[Clark Howard]

That is not true. You are the smartest there is.

[Co-host]

Speaking of travel.

[Clark Howard]

Yes. Coming up ahead, I want to talk about what you need to know about booking a hotel for this summer or even beyond. There's stuff you got to be aware of because there's a lot of dirty dealing going on out there. For your room at the end and I'll fill you in.

[Don McDonald]

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[Clark Howard]

A lot of people book hotels totally unrelated to air travel. You're on the road, you're driving somewhere. Most trips this summer are by car, not by air. And so when you book a hotel, whether it's after you've landed from a plane or driving somewhere, there's something that was out in the marketplace last summer and I didn't like it. And now it's everywhere. Hotel rooms being offered non refundable, non changeable. Don't do it. Don't do it. Because with the hotel thing, life happens. You book a hotel and you later can't go or you miss the opportunity to reshop and find a better deal. Well, you're out your money and I'm going to tell a story out of school on my middle brother. He and I were talking about booking for a family event we were going to. He found a deal that he Was saving just a little bit of money booking non refundable. And I said, don't do that, don't do that. It's not worth the savings you're getting. And as luck would have it, the family event we were going to was canceled. Did I ever say I told you so? I am.

[Co-host]

You don't sound like you were very sad about it being canceled.

[Clark Howard]

No, no, no. I mean, this is a couple years now saying just, okay, laugh about it.

[Co-host]

Okay.

[Clark Howard]

But I am saying I told you.

[Co-host]

I mean, with a smile. But as luck would have it.

[Clark Howard]

Yeah. So anyway, as unlucky would have it, okay, the family event gets canceled and my brother's money gets canceled on him for a room he doesn't get to use. That's just one example. The thing with the non refundable hotels is the hotels are like, hey, it's working for the airlines. Why wouldn't it work for us? But how does it work at the airlines? Unless you buy one of those yucky, awful basic economy tickets that you. They're like buying a ticket to a concert. You use it or you lose it. Except with the concert, you can sell the ticket in the secondary market to someone else. You can't sell that basic economy ticket to someone else. When you can't go, you just lose the money. So with hotels, they basically adopted the basic economy airline model where most people buy an airline ticket that you can't get a refund, but you can change your date without any penalty. The hotels are doing, though, pretty much blanket the basic economy thing. You book that hotel, you. You save that little bit of money by making it non refundable, and then you're stuck. You miss my nirvana, which is being able to reshop my hotel a week or so out, where I almost always get a lower price for my stay than I originally booked. You miss that for that puny little savings you're getting with that non refundable nirvana. Well, I don't know. Is that not an appropriate term?

[Co-host]

I guess it is for you.

[Clark Howard]

That's how you feel about a wallet. Whatever.

[Co-host]

Your greatest joy.

[Clark Howard]

Greatest joy? Yeah. Saving money.

[Co-host]

Anyway, it's time to reshop my hotel room. I mean, that's the great thing about you. You're so easy to please. Like there, you know, it doesn't take much.

[Clark Howard]

Make the mundane exciting and the exciting mundane.

[Co-host]

You do.

[Clark Howard]

Yeah. Think about Lane and I. My wife and I were on this great trip to England last summer, and we're right near Buckingham palace, and she's saying, look at this, look at that. And then I see a car I haven't seen before. And all I'm doing is looking at the car and taking a picture of the car and all that. And she's like, no, no, no, you're supposed to be looking over here at these beautiful gardens and the palace behind them. No, I, I can make anything exciting dull and make anything dull exciting. That's just who I am. All right, this is not exciting. And pay attention to this. And this is bad, ugly. Here's the other thing with hotels. Google is having a big problem, a big problem. And I'm not talking about all the antitrust lawsuits they keep losing. Criminals and con artists have cracked the code on busting Google search results. And as an example, let's say I'm searching for blah, blah, hotel in Chicago for July. And so I'm searching for this particular hotel because I stayed there before and I loved it. And I do a Google search for it, and then I see the results and I think I'm looking at the hotel's own website and I click on it to book that hotel. Well, bad news for you and me. You look at those results one after another after another after another are phony baloney crooks. So you click to book that hotel, and what you're getting is you're getting usually some terrible, sleazy third party that came up with a website that looks like that hotel. And you book, and they may actually book a room for you, but at a cost that could be 50% higher, twice as expensive, whatever, than what it would actually be if you had gone to the actual real website of that hotel. I've talked before about not trusting Google searches for customer no service numbers. I mean, you get customer no service just fine. When you call the real number, don't complicate it by calling a fake one. So Google searches are really something that is no longer applicable when you're trying to find a, an organization, or in this case we're talking about right now, a hotel. What should you be doing when you're trying to go somewhere you want to go in a hotel case, you want to go to the chain itself, and then you can click on the individual location you're interested in, click next on their own website for that hotel, and then you're getting somewhere, you're getting the real thing. But when you use a Google search, you're just asking for it with an airline, car rental, hotel, any big company, you go to their website, their main website, and then try to find where they've hidden how you actually Contact somebody there, but do not do a Google search unless you want trouble in your life. Google is no longer, I mean, it's a reputable company, but their search data no longer is effective or actually something you can trust. And that's a problem for Google. But more important, it's a problem for you and for me.

[Co-host]

Okay, I've got some questions for you. Lucas in California says, I'm curious what Clark thinks about travel insurance. My mom and I just got back from Kauai and we're booking another trip for the same time next year.

[Clark Howard]

The trip insurance, Wild Chicken Island?

[Co-host]

Yes, the trip Insurance was around $212. It says it covers cancellations, etc. But it also says that it covers any kind of injury or an emergency room visit while on the trip. Booking so far in advance. I just went ahead and got it just in case something happens between now and the trip. It seemed like a small price to pay for peace of mind. What's your opinion on trip insurance? And then if it's okay with you, Clark, I'm gonna read a second one here as well. Cause it's similar. Lydia in Colorado says, Clark, you're the best. I'm wondering your thoughts on the travel insurance provided by Airbnb. I only need trip insurance to cover our Airbnb stay. Both rental car and flights can be canceled without any ramifications. We're traveling to South Carolina in July, wanna be covered in case of a hurricane or if we cannot travel due to health issues.

[Clark Howard]

Okay, so trip insurance, travel insurance, it's an area that we hear a lot of problems that people have when they try to make a claim. It is a very, very difficult area because having trip insurance or travel insurance is potentially a valuable thing to have because if you're booking things that are often non refundable, like an Airbnb or maybe the elements of your trip to Hawaii, to Kauai that could be non refundable parts of the trip. Walking away from that money for most people, you know, you work hard for your money, you, you can't afford to not take the trip and lose all the money. The problem is that trip insurance providers are very difficult to work with when you do have a claim and there's a lot of arguing about covered events. And so the Airbnb story is the Airbnb coverage tends to come from different insurance providers. And often what it covers is things that make it difficult for you to get to the place, not necessarily cover you not being able to stay at the place itself. What I mean by that is the covered reasons part is very important for you to understand. With anything you buy from Airbnb will it actually cover what you paid non refundable for that Airbnb or does it only pay if there's a flight interruption or a storm that makes it difficult for you to get there covering trip delay or whatever. So you need to with any policy you need to read the coverages thoroughly and then you need to go read reviews and people are gaming reviews in the travel trip insurance business by having somebody pops up in a search that will be like their captive kind of review thing. They'll show everybody loves it. But you want to look third party, you want to see scroll down and find other sites where there are reviews of that travel insurance and see if it is going to be okay for you. But with any travel insurance policy there's a look see period that varies by state which means you buy it and then you have a period of time to review the actual contract of the policy itself. And if you see it really is a bunch of hooey because there are so many restrictions on when it covers and what it covers that you have time in that look c period that's often 30 days to reject the policy and get your money back.

[Co-host]

Okay and we do have an article on buying travel [e-mail] Glennis in Texas says Dear Clark, I'd like to share travel warning with my Fellow Clarkies in D.C. in March on our family spring break trip, I researched solutions for the few hours between our arrival in the city and our check in time at our short term rental. After reading many reviews of Luggage Hero, I decided to set up a profile and use the service. Establishing a profile included providing credit card info. I should have known at this step it was advertised as a shared economy model wherein you check your luggage for a few hours and the vendor is paid through the app and the user is charged through the app. And we have talked about this like it is a service, right? This particular location was at a newsstand in a D.C. metro station. When we arrived with our bags, the newsstand gentleman at the counter said right away it's a scam. We have no affiliation with Luggage Hero and we are getting people in here weekly. Now thinking this is a legitimate service, I immediately contacted my credit card company to get a new card issued and ensured there were no fraudulent charges. Don't let this happen to you. I felt so foolish and should have realized but there were numerous reviews that were very convincing.

[Clark Howard]

Probably AI generated So interesting thing because the last time we Had a complaint about it. I did digging. And there are people who use Luggage Hero who think this is the greatest thing ever because it worked for them. And then there are others who have a problem like you have. It is not a scam, but you want to see people polarized. You read the reviews that people posted, not where you saw them that looked like they were AI generated, but actual real reviews.

[Co-host]

And this was a scam, though. It sounds like somebody created, like as if they were a place on with luggage here, like they were an affiliate and took her money.

[Clark Howard]

Oh, you think that's what's going on?

[Co-host]

I think, you know, because it's one of those models kind of like, you know, a fake Airbnb, I guess, where you'd go on there and say, I have this, and then they get it cut. That's what. How I think it's going down.

[Clark Howard]

But I. I mean, we're only speculating here on that, what the problem is. But it is a kind of libertarian kind of model for storing your bags, because they're only playing the match game at Luggage Hero. So there are complaints people have. They go back to pick up their luggage and the place was closed when they were supposed to be open and they couldn't get their luggage back and stuff like that. So it is something that's only as good as the weakest link in the operation. It's just terrible because you go somewhere and you want to be able to go sightseeing and not have to drag your bag with you and all that. And so people need a solution for that. And if you go in the Wayback Machine, it used to be when you got to an airport, you got to. People used to ride these things called trains. You get to a train station, a bus station, anything like that. There were storage lockers that, depending on the size of your luggage, you put your stuff in and you paid to use that locker. And when you came back, you got your stuff out and unfortunately, those went away because of terrorism, where people were putting bombs and those kind of things. Now it requires a staffed location to do this, and it's a hard service to offer. I thank you so much for your post and how interesting that the only two times anybody's ever contacted us about Luggage Hero are times that it didn't work out. We haven't heard from anybody who had a good experience, and I assume there are people where it did work out for you. Thank you so much for joining us today. I hope that you've heard something today that is useful to you in your own life that you can use to empower yourself so you're saving more, spending less, and avoiding getting ripped off. And I like to mention early in the week that all week long weekdays we have free one on one advice available for you from our Team Clark Consumer Action center. Something we've been doing since February of 93. One on one free advice and guidance with problem solving or a question. And you want to know how to do that? Get that free one on one advice. Go to clark.com cac tomorrow we have our Ask An Advisor podcast and then I'll be back with you on Wednesday.