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I'm Larry Magid with the Connect Safely Report. As head of Connect Safely, I've sat on safety advisory councils for a number of tech companies, but most of these councils are comprised entirely of adults. But some companies, including Snap, are now getting advice from young people. We spoke with Snapchat's head of global safety, Jacqueline Boucher at the annual Family Online Safety Institute conference.
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We really value the youth voice and we want to hear from them. They help to inform our product, inform our features and our functionality. They give us the proper language that we should be using in our reporting flows. There's so much that they offer us. We never want to sacrifice that and in turn we give them some insights as well.
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She said that the young people get to look at some of the interworkings of Snap, a multinational company and they get to meet with senior executives and maybe get some career advice with the Connect Safely Report. I'm Larry Magid for CBS News.
Episode: Snap Getting Advice from Youth
Date: November 13, 2025
This episode of The ConnectSafely Report with Larry Magid spotlights a growing trend: major tech companies, like Snap (the company behind Snapchat), are actively including young voices in their safety advisory processes. The discussion centers around how youth participation is influencing product development, language choices, and overall digital safety strategies.
"They help to inform our product, inform our features and our functionality. They give us the proper language that we should be using in our reporting flows. There’s so much that they offer us. We never want to sacrifice that…”
(Jacqueline Boucher, 00:27)
“In turn, we give them some insights as well.”
(Jacqueline Boucher, 00:38)
On Youth Insight:
"We really value the youth voice and we want to hear from them. They help to inform our product, inform our features and our functionality. They give us the proper language that we should be using in our reporting flows."
(Jacqueline Boucher, 00:27)
On Mutual Learning:
"They get to look at some of the interworkings of Snap, a multinational company, and they get to meet with senior executives and maybe get some career advice."
(Larry Magid, 00:44)
This episode underlines a shift from adult-only technology safety governance to models that prioritize youth input. Snap's approach demonstrates a tangible, reciprocal relationship: the company benefits from youth perspectives in creating safer, more intuitive features, while the young advisors gain access, experience, and mentorship from tech leaders. As digital safety continues to evolve, Snap’s program stands out as a model for authentic, two-way engagement between tech companies and their youngest stakeholders.