Transcript
A (0:02)
Hello, it's February 17th, 2026. Welcome to this week's episode of the Commerce rift with the CPG guys. It's our weekly short segment, bite sized. 10 minutes of content, audio and video. We hope you enjoy our curated stories. I'm your co host, pbsb. I'm joined by Paparaj, the father of pop stars and CRO of Think Blue Consulting. Sree, how are you?
B (0:19)
Oh man, it was a crazy, crazy January. We were at so many industry events. Doesn't look like February is going to slow down because we're actually at Cagney. We're actually watching presentations from the world's largest CPG brand CEOs, CFOs, and we're actually going to interview and we're not going to say who, but we have a surprise podcast coming with senior leaders from here and then we go to E Tail Palm Springs, then SOCOM Live in Los Angeles. Shop talk over here before you blink. But Peter, today I want you to tell me what's going on with Flywheel and what do you what's something big you're focused on?
A (0:57)
Well, sri lots going on at Flywheel these days, onboarding a couple of new enterprise clients. I'm working on the Flywheel Client Advisory Board. There's so much to happen in the next couple of months at Flywheel. Our sister company Omni is kicking off. They introduced their capabilities, the combined universal ID through the IPG acquisition, notably Axiom. So lots going on. But I should also mention with respect to our trip to Cagney, one thing that we didn't mention we will is that we're actually going to, as you know, we do report on it and we typically do daily posts from on LinkedIn from this event, but we're actually going to be writing a column through retail media IQ's mass market retailer newsletter and website where we'll talk about everything we're seeing at Cagny. So Please watch our LinkedIn pages for links to all that content. And of course, at the end of the event we'll provide you with access to all of the presentations in a single download. So pretty great stuff going on. Sree. All right, I'll kick off the first story. Elon Musk's Grok is having a moment. The AI chatbot jumped from 1.6 to 15.2% market share among daily US users between January 2025 and 2026, according to Aptopia. That puts it third behind Chap, GPT and Gemini and ahead of Copilot, Perplexity, Deepseek and Claude my personal favorite. But here's where it gets messy. Grok's big surge came in early January 2026, right when word got out that it would generate explicit images of people, including miners. Downloads doubled from 500k to nearly a million daily and market share jumped from 12 to 15.2% in a month. User demographics tell the rest of the story. 82% of Grox weekly users are male over the past six months. Compare that to ChatGPT at 50%, Gemini at 45 and even Claude at 78. Gro built features specifically for this audience. Musk's leaned in posting Grok generated videos of women professing their love. This isn't just Grok. OpenAI is planning adult mode for ChatGPT in the coming months. When they retired the beloved GPT 4.0 model this week, users mourned online. One called it a criminal offense. OpenAI also fired a policy exec who opened Adult Mode last month. Well, they said, though they say that's not why the content matters. In all honesty, as these AI companies race to go public engagement in everything SpaceX just acquired Xai and could IPO as soon as June, potentially beating OpenAI to the public markets. The pressure to sustain growth is creating some rather uncomfortable product decisions.
