Transcript
A (0:02)
Hello, it's March 3, 2026. Welcome to the weekly episode of the Commerce riff with the CPG guys. Our weekly short segment, bite sized. 10 minutes of content, audio and video. I hope you enjoy our curated stories. I'm your co host pbsb. I'm joined by Paparazz, the father of pop stars, Co founder and CEO of Think Blue Consulting, sri. How you doing?
B (0:22)
Doing great man. Warming up for shop talk. Of course, this year you and I decided not to have a kickoff party because we're focusing on a bunch of podcasts instead several hosted dinners and other events. Year progresses, we are in partnership with Cornell again as we'll be doing the Omnichannel program again. This time combined with retail media, the Sign over times a.k.a. commerce Media Program in July. Right before that happens in July, we're visiting France again for the Cannes Lion Festival. Do tell.
A (0:48)
What to expect Peter, we have got one heck of a residence lined up in Cannes Lions. It's a block from the Palais. It's an indoor and outdoor venue, is spectacular. We'll actually be staying there in addition hosting all sorts of events, breakfasts, we'll be doing some content sessions, recording podcast episodes, throwing happy hours. It's going to be a real Cracker Jack time for us, Sree. The CPG guys in partnership with the FMCG guys can's not going to know what hit him. All right, let's get to our stories. Walmart's in the news this week and there is quite a lot to unpack. Let's start with the headline. Walmart has agreed to $100 million settlement with the Federal Trade Commission 11 states over how it treated its Spark Dr. Gig workers. If you're not familiar with Spark small March delivery platform, think Door Dash. But built in house, the allegations are pretty serious. The FTC claims Walmart misled drivers about their base pay. This represented how incentive pay worked. And here's the one that really stings. Told customers that 100% of tips go to drivers when that apparently wasn't always the case. Drivers were also allegedly deceived about their earnings when Walmart modified what are called, quote unquote attached to offers, basically bundled delivery jobs. As part of the settlement, Walmart now has to implement an earnings verification program to make sure drivers actually get what they're promised. Imagine that. Walmart, for its part, said it valued its drivers, has already issued payments to impacted workers and is continuing to improve transparency. Okay, we'll keep watching that one. Now shifting gears, Walmart is making some interesting moves on the tech side. And infrastructure side. The company just announced something called Scintilla in store which is basically the next gen platform for third party retail execution at Walmart stores. The idea is that field reps, people stocking shelves, checking displays, running in store programs for brands will now be guided by real time insights rather than just gut instinct and clipboards. Walmart's framing this as a major step towards smarter, faster in store operations. It builds on an existing platform called Scintilla. SRI and I are very familiar with that which provides first party data insights worth watching as to scale and finally the numbers because Walmart's financials are telling a pretty compelling story right now. Q4 revenue came in at $190.7 billion up 5.6% year over year. Operating income jumped nearly 11% to 8.7 billion. But the real standout? Global e commerce sri up 24% driven by the third party marketplace and store based fulfillment CE. John Furner noted that supply chain capital investments will likely peak this year and next with a heavy focus on automation. CFO John David Rainey put it plainly on the earnings call, technology enabled productivity benefits are critical to our ability to grow our core Omni business at lower marginal costs. So Walmart is settling legal battles with its gig worker force on one hand while aggressively investing in the tech infrastructure that will define its next chapter on the other. That tension? Well that's the Walmart story right now.
