My guest this week is Mary Portas. You may know Mary from the high street, from business, or you may know her as the red bob, hard exterior business woman from the TV.

In this conversation today I saw a very different one to the one I’ve seen in the media. Mary Portas is an English retail consultant and broadcaster, known for her retail and business-related television shows, founding her creative agency Portas and her appointment by David Cameron, the British Prime Minister, to lead a review into the future of Britain's high streets.

She’s worked in various retail roles: John Lewis and Harrods, Topshop. Then creative director at Harvey Nichols – which was her rise to fame. In 1997 launched an agency called Yellow Door producing campaigns for clients including Clarks, Louis Vuitton, Oasis Stores, Swarovski, Dunhill, Boden, Thomas Pink, Patek Philippe and Mercedes-Benz, Sainsbury's, Habitat, Westfield, Liberty and The Body Shop.

In 2013 she re-launched her agency as Portas Agency Ltd. Today, Portas Agency advises retail clients from every continent, and the businesses success is built on an obsessive understanding of human and cultural behaviour.

Today she’ll talk about an idea thats fairly radical to some people, especially people that are building or have built big businesses which is based on her new book ‘Rebuild: How to thrive in the new Kindness Economy’. This conversation is incredible, Mary is hilarious, she is smart and she is kind. On top of all that her brutal honesty blew me away which is a central part of what we spoke about, the idea of being true to yourself or facing the inevitable of ending up in disappear. Mary’s been a public figure, a media star, she’s faced public scrutiny but through it all she’s emerged as this levelled headed, down to earth, warm hearted individual. I laughed, I realised and I was deeply inspired and you will be too.

Follow Mary:

Twitter - https://twitter.com/maryportas

Instagram - https://www.instagram.com/maryportasofficial

Mary’s book - Rebuild: How to thrive in the new Kindness Economy - https://www.amazon.co.uk/dp/B08V85WGNK

Follow me:

https://beacons.ai/diaryofaceo

Learn more about your ad choices. Visit megaphone.fm/adchoices